Mac and the crew do good work. If you have an issue after they will promptly address it.
I feel like shops like this are a dying breed. They enjoy what they are doing and care about their customers and the quality of service that they are providing. Its difficult to find that anywhere these days. Their rates are definitely affordable. They are honest with you up front and only sell you what is needed. No pressure sales here or people working for a commission or bonus. Will highly recommend this place to anyone looking for auto repair.
I wanna thank Rick for taking the time to help look at my car. If you need any small repairs I highly recommend R&MS Automotive. They are the best in town.😊
Love this place honest,never done me wrong!
Very polite and felt I was treated honestly with a fair price.
Im so glad I picked these guys! 😁 He (sorry I forgot to ask your name) was able to squeeze me in and get everything I asked for done for a great price while I waited. Everyone was very nice, and respectful, which I appreciate. My old highlander feels really good now. If I was staying in Indy Id be a customer for life! 😁
We always feel they are honest with their estimates and work. We have been going there for years. Great service and very nice.
Trustworthy, reasonably priced, and friendly fast service. What more do you want from a mechanic?
Always available to explain everything and is always in communication about your vehicle.
These guys always go above and beyond! When they say something needs replaced, you can rest assured it needs replaced. Honesty and integrity are included with every service!
Top notch service by very experienced technicians. Very knowledgeable and great guys to work with.
Honest, great service!
Great customer service they fixed my van and are very friendly and reasonable priced. We found our new mechanic!
Mac gives you a fair deal. He knows his stuff. He doesn’t come up with all kinds of other things “I need to have done” like some places I’ve been. He has never had to fish around for the answer. He knows what’s really wrong and fixes it. Been going here for years!
If you are looking for a place that provides excellent care and top notch work on your care that you can trust, look no further! Definitely highly recommended if you need any car work done! Full review follows if interested:Excellent service, went above and beyond expectation for fair value, trust, and customer care! Needed to get the ball joints and control arms replaced on my car. Last place I had gone to through my insurance had, without communication, replaced brand new, fully functional parts on my car and charged us for it stating incorrect information (fully verified through dealership and other mechanics). In search of a more trust worthy location, I came across R&M. I can say with full certainty that I will be returning here with any future work that I need done! Always felt at ease, they communicated any potential differences in estimated work, and took excellent care of my car. No hidden fees, no additional / unrequested work, and even saved a couple hundred on one of the parts that was still functional. Everyone encountered was friendly throughout and you can easily see from their interactions with other customers, that their workmanship and genuine care brings back many repeat and loyal clients!
An outstanding auto repair shop!! The mechanics know their stuff. They will answer all your questions and give you honest recommendations! Hard to find shops of this fine category.Place is tucked away behind a Crew car wash off of US 40 in Plainfield.If you need some work done on your vehicle, this is the place!
We feel lucky to have found such a good, honest mechanic
These guys always do me right. Theyre honest and they wont try to charge you for something you dont need Rick and Mack theyre the real deal
Top notch customer service. The mechanics at R & M automotive are true professionals with years of experience. I took my car to R & M automotive because there was a severe delay in the acceleration of the car when you hit the accelerator. They had it fixed for me same day. While they were working on my car, they let me know of another major problem that I should get fixed soon. However, unlike other mechanics that Ive gone to, they let me decide if I wanted to fix it that day or to wait. If youre looking for honest mechanics who do quality work at fair prices, then youve found the right place. I guarantee you wont be disappointed.
We have been using R&M for about 10 years now. They are very trustworthy. I recommend them all the time. They constantly save my friends and patients hundreds of dollars. Plus they do quality work. I cannot recommend them enough.
Ive had my 2006 Jeep Liberty in at R&M Automotive 5-6 times for over 100,000+ miles needs. R&M [Rick and Macs] mechanical work is efficient, and completed at a equitable/honest price. They explain the diagnostic short and long term options before I have made any decisions. I am a loyal customer to R&M Automotive because I know they care about maintaining a positive relationship with their customers.I live in downtown Indianapolis, a 40-minute drive from their mechanic shop in Plainfield, and it IS worth the drive.Thank you R&M.
Honest friendly mechanics. Took the time to diagnosis and make sure my issue was fixed. Job well done!!
Rick and Mac are the best. Always honest and up front. They are hard working and great to deal with. They are my mechanics for life! Highly recommend!
Trustworthy, knowledgeable, and dependable, these guys are the best! I am always quick to recommend R&M to a friend in need and refuse to take my cars anywhere else. Best shop in town!!
When I am in the area and I have car trouble this is the place that I always go to. Their labor rate is lower than most places and they do solid work. Nice people to talk to as well. Very experienced and know what they are doing.
Rick and Mac have been servicing our vehicles for over 12 years. They are top mechanics, honest and wont nickle and dime you.
Not only replaced my clutch and rear main seal for way under than what expected compared to other shops but diagnosed my motor problem and costed me a fraction of what i was prepared to spend, my truck runs better than a new one, rick and the rest of these guys are great and honest mechanics, very hard to find a shop like this, ill be back with all my motor and trans needs, thanks R&M you guys are awesome!!
Absolutely the best service in town.
Very nice, had the job done quickly. Gave a very good deal as well. And they were honest about the problems and everything.
R & M Automotive recently fixed my clutch. I had done some research and thought that my slave cylinder was what had failed causing my clutch to lose control with the clutch pedal. They quoted me over the phone for that job which required taking apart the transmission. However, they discovered that it was only the hydraulic tube connected to the slave cylinder which was replaceable without messing with the transmission. Overall, that saved me over $500! They were very honest with there assessment and did a great job! I would recommend this place to anyone with car trouble!
Rick and Mac are honest and good mechanics. Good local business.
Had to get a water pump replaced on a 2003 Dodge Durango, They explanied all that had be done and notice the fan clutch was off center and replaced it too. The price was still 100 under what I was quoted just for just getting water pump fixed, They got it done in 3 hours and all in the same day I dropped it off. Friendly, honest place to do business with.
Always get the best service, great price and great service.
Great shop and great service, hard to find honest mechanics these days,and this is one of the very very few left, never had to pay more than should, and they always get it done when they say its going to be done..
THEY PUT A OIL PAN ON MY BLAZER AND OVER CHARGED ME 96.00 THAN ORIGINAL ESTIMATE. IT WAS LEAKING PRETTY GOOD ON THE WAY HOME. TOOK BACK NEXT DAY. THEY MESSED UP TIMING COVER AND HAD TO REPLACE IT AND CHARGE ME. NOW THE OIL PAN GASKET IS REUSED AND STILL LEAKING.THEY CALLED THE SECOND TIME I TOOK IT HOME AND HAD TO BRING BACK RIGHT AWAY SINCE THEY DIDNT FILL FRONT DIFF. I HAVE GOT TO KNOW THESE GUYS BETTER AND DONT TRUST THEM ANY MORE TO WORK ON MY VEHICLE. I HAVE CHECKED THERE WORK AND THERE ARE PARTS MISSING, BOLTS MISSING, STRAWBERRY JELLY STUFF FOR GASKETS. OIL IN MY FRONT DIFF. INSTEAD OF GEAR LUBE. WISH I WOULD TAKEN SOME WHERE ELSE TO GET FIXED
Honest mechanics do great work.
Mac, the owner and his employees are absolutely Fantastic.
Best vehicle repair shop in town!
Its almost an hour to R&M from our home but we dont go anywhere else because they are the best and most honest mechanics weve ever used.
A great asset to the community.
Awesome guys