All started with a call and talked with Angela. She had asked the measurement I came up with, but was unsure. Brian then was called he was working in the area and said he can stop by. He then measured and left a catalog. I had put together a door package on Home Depot website and shared all details with Angela. My wife and I decided on color and Angela took it from there.I have to admit just like other purchases I have made the wait was a lot longer than expected, but seeing the finished product made it well worth it. The wait had nothing to do with B and B but how the world has changed.All in all I wouldn’t change a thing. Angela kept in contact and up to date with the arrival of my doors! Can’t ask for anything more!
I needed a new garage door. These guy’s walked me through the different options available and helped me pick the best door and got it installed . Very knowledgeable and did a Great job. Would recommend them to everyone.
Great service! Friendly, fast, fair pricing. Very pleased and would highly recommend.
Excellent company to do business with. Brian was courteous, up front with information in regards to the repair that I needed to have done, and was extremely timely. It happened that he was able to work me in for service that same day and was in and out in about forty minutes. Took the time to inspect the garage door and took the time to make sure our quick repair was done correctly. Would absolutely recommend this company. Thank you again!
So pleased with Brian’s knowledge and ability to repair my garage door. After an unfortunate run in with our car, our garage door was off the rails with a few missing rollers( and who knows what else). Another company had told us we just needed a new door. But Brian was able to get it back in working condition without a big chunk out of our pocketbook. Will definitely call again for any repairs or new installation.
When your garage door goes down...you just want it repaired quickly and done right! Well BandB is the place to call. Their response time was quick and they stayed in contact with estimated time of the arrival the day before and on the day of repair. The repairs were completed by a knowledgeable professional and the prices were fair and we had use of the Garage on again. Thank you BandB Garage Doors.
I contacted Brian after a cable snapped on my garage door in the middle of the afternoon. I explained the problem and assumed the garage door was going to need to be replaced. He said it might not be as bad as I thought, and said he should be able to squeeze me in. I told him it didnt look like a squeeze it in kind of job, but I would wait. He showed up when he said he would, and had the door repaired and the garage door reprogrammed in about 30 minutes. I was very impressed. Brian gave me a price estimate before starting the work, and told me how long it should take to repair the door. He used better components than what were on the door, including the cables. Pricing was very reasonable, and he didnt try to upsell me on products or services. He is very professional and courteous, and I look forward to using him again in the future.
Very responsive, helpful, knowledgeable, fair price, quality work, and efficient. Great experience doing business with B & B Garage Door Company. I would highly recommend to anyone!
The garage door took a few weeks to get. Once it was in Brian set up the install date. Install went smooth. New rails, lined up the beams for the door opener....and the wife loves it! Changed the appearance of the house. Love it and a great job!
Came to B & B Garage because of the 5 star reviews. Man they’re what everyone says they’re on the reviews. I Called Brian and Angela to schedule maintenance on my old loud garage door that was 15 plus years old. It was a Genie chain driven garage door opener. I wasn’t happy with how loud it was so I decided to purchase a lift master belt driven elite series to replace it. I was shocked how reasonable the price it was and so was my wife so we didn’t hesitate to go ahead and purchase a new one. I was beyond happy with the friendly customer service from start to finish. Did I mention their pricing is amazing and fair? They’re truly amazing people who have a customer in me for life. Please do yourself a favor and schedule any of your garage needs with them you’ll thank me. You won’t find a better company who will treat you better! Thanks Brian and Angela for the service!
Easy 5 stars. I agree with Lisa, could be 6 stars. Excellent company to do business with. I had a broken torsion spring. I received quotes from 3 different companies. B and B came in with the best price by far. Honest quick work. Very professional over the phone and in person.
Brian came out to fix my garage door today (broken spring) and I could not be happier with every aspect of the service I received. Both Brian and his wife (who I spoke to on the phone several times) were very personable and professional. I received a call in advance of Brian coming out to diagnose the problem (squarely in the middle of the two-hour window they gave me), and he set me up with an appointment for the next day. He did the work quickly and well, and he also tuned up the whole thing, including tightening some loose wires on a sensor that have driven me crazy for years. All this for less than half what another company (who didnt even show up the first day I scheduled a quote) quoted me for the repair alone. I will be enthusiastically recommending B and B to anyone who needs garage door work done.
Excellent. From scheduling to the actual repair. Fast and friendly. This is the place you want to use for garage door needs.
If I could give B & B 6 stars ⭐ I would!! Great service. Brian & Angela demonstrated great customer service with honest fair prices. Will use again, no doubt! Thanks!
Brian is amazing and super professional. I have been going to B and B for 5 years and would highly recommend. He never tries to sell you anything that you dont need. I do yearly tuneups that are affordable and when a major emergency has occurred (Spring popped) Brian as been able to fix within 24 hours.
Highly recommend! The receptionist was extremely nice and accommodating to my schedule and needs. Truly great customer service. Brian was earlier than scheduled (which was extremely helpful to me) and quickly fixed my garage door. I am very impressed and will use them for any future needs.
I had a little incident with our garage door, called and spoke with Brian and he was great. Super personable, quick at responding, and quick service. I’m pretty limited on time (3 kids with different schedules) and he was able to help the same day and within the time that worked best for me. Price was good as well, highly recommend B & B!
Amazing! Lightning fast response. The absolute lowest price for the level of quality and professional service Brian provided. Garage door springs were fixed in under an hour after time of arrival. Super pleased. I recommend B and B without question. I guarantee you will not be disappointed. Brian thank you for helping us out so quickly!
Only Garage Door company I’ll use, excellent service, Brian’s knowledge on garage door repairs and servicing top notch. Angela keeps you inform on appointment details and when Brian will be arriving. Had B & B replace a broken spring, Brian replaced the spring, serviced the door rollers, and adjusted the door opener. Outstanding and honest company to work with. I highly recommend this team for all your garage door needs! Thanks again Brian & Angela !
Honest straightforward answers to my questions. Came out same day and made repairs quickly. Best price around and very professional. Top notch service. Will definitely recommend to friends and family.
My garage door was opening on its own intermittently. Brian, from B&B Garage Door came out and was able to reset door to different signal. He also greased door to make it less noisy. He installed the garage door opener many years ago. He and his wife Angela are very customer focused. Thank you for EXCELLENT service.
My opener was on the fritz. Called these guys up. Told me when they were coming, arrived on time, and quickly diagnosed all of my issues. Replaced a module in the opener, rebalanced the door, and leveled out my rails. One visit, all in an hour! Quick, clean, professional, and a very reasonable price. Highly recommended.
Very quick, courteous and honest. Brian was great, he didn’t seem to mind at all that I asked him to speak to my husband on the phone. Not knowing anything about garage doors, he could have told me anything, but only replaced one roller and thoroughly explained everything to me. We have used them before in an emergency and even though it wasn’t an emergency this time he came in a reasonable amount of time and the cost was less than I budgeted. I will definitely use them again.
WOW!! I couldnt be more happy with my experience with B & B. I was able to have someone come out the day I called to get me a quote and some ideas of what we want. We were able to get a new door installed with zero issue. The installer was on time and worked quickly and answered any question I had about the process. Overall one of the best experiences I have ever had with someone doing work at our house.
Called B&B and left a message around 10:30am. Got a call back within 5 minutes. By 1:15pm same day Brian had come out, told me the issue (springs up top had broke) and fixed it. The entire experience was quick, professional, and inexpensive. Over 100 5 star reviews says a lot!
I had them come out and replace both of my garage door springs and the seal. They were on time, quick, friendly and very reasonably priced! I will definitely use them again if I ever need my garage door repaired in the future. Definitely recommend them 100%!
Friendly knowledgeable professional service. Brian gave me options was not pushey and got the job done timely. He showed up when they said he would. I highly recommend Band B for any garage door needs!
Excellent customer service! We were very happy with the entire process. They were quick and efficient in coming out for an estimate and scheduling our new door installation. We were very happy and will recommend them to anyone looking for installation of a new door/opener.
Called B and B Garage Door based on the reviews. Those good reviews are every bit true to my experience. I called and made an appointment however they were able to accommodate my request the same day. The work was done quickly and the price was reasonable. I am very pleased with the service. Brian, the owner, gave tips on other concerns I had as well. I was pleased with the work and recommend this company.
So glad I called B and B Garage Doors!! My garage door wouldnt open this morning because my spring broke. I called them to get a quote and check availability. The price was very reasonable and they could come right away. Brian came out and fixed the problem so quickly. Such a pleasant company to do business with, and I will recommend them to anyone. Thank you.
Brian came out in 10 degree weather and had the old opener/parts out and the new opener/parts with new rollers installed in just over an hour. Explained everything to me as he went and paid great attention to details! Highly recommend.
Brian was extremely flexible, prompt, courteous, and very reasonable. I would happily recommend him to anyone needing any sort of garage door service, from the smallest repair to complete replacement. Its rare to find that sort of service in todays marketplace. Give the guy a call, you wont regret it!Never once did he try to oversell me or get me to spend more money than was necessary to do the job. I wish I could find a clone of him in all of the home improvement/repair fields.
Brian is great! Fast response times, friendly demeanor, and good work. Best of all, hes very honest and upfront and he came out (multiple times) to diagnose our door (and opener) for free. He will get our service going forward.
Flawless from start to finish! They made everything so easy, and we will recommend them to everyone we know! We love our new custom doors. They totally changed the whole look of our homes. Thank you so much!!
Was surprised at all the 5 star reviews when I was looking for someone to take a look at my wonky garage door opener so gave them a call. From the other reviews it seems like a husband and wife team... Im not sure if the wife was the one I spoke to, but the woman that answered the phone was helpful and able to schedule me soon and for only an hour window on my lunch. Brian arrived exactly at the beginning of the window and I explained my issue (which turned out to be something silly) but he fixed it quickly. He was professional and knowledgeable. Im always happy to support local businesses and this one is definitely top notch.
Very reasonably priced and very prompt! I wish I could have been here but my nephew told me the job was done in about 40 minutes. Replaced 2 springs and hinges. Door working just as it should! Extremely pleased and will definitely recommend them.
The Springs needed to be replaced on our garage door. Brian and Matt worked quickly and efficiently and the price was very reasonable. Would highly recommend this company.
Super nice, quick, fair prices. I called them yesterday and they showed up bright and early this AM 8:00. Done by 8:30 and that includes complete greasing, replacing BOTH Springs, and fixing pulley cables. AWESOME work and highly recommend them.
Ive used B and B several times and they have always provided fast, prompt, and honest service. Ive had an unqualified number of garage door issues in my current and past homes, and they have been great every time. They have recently gone above and beyond for me as a customer to get my garage door repaired after it was ruined by a security companys system. I highly recommend them and will continue to use them in the future.
Had both of my Torsion springs snap on my garage door. Called up B&B and literally had it fixed same day within 5 hours. Incredibly fast and professional service and extremely competitive pricing. A+. Highly Recommended. Thank you!!
Just got my garage door spring replaced. Called in the morning and it is fixed this afternoon. Brian was very professional and did great work at a very fair price. Nice to have a local service provider that is this good! I also just had a new opener installed in May of 2017, Great service, fair price, great job!!! Love it.
I called B&B about a broken spring, I liked that theyre local and family owned. Within a couple hours they were out and fixed my door. The price did not exceed the quote range given over the phone either. The door sounds much better than before and I will highly recommend this company to everyone I know. Thank you B&B for helping me!
I ran into my garage door and thought it was a goner! Brian came out the next day, repair it and it works like new! The service was great and very professional! I know where to go for all my garage door needs!
Called B&B Garage Door this morning and was able to have my garage door repaired before noon today. Prompt and professional service. I would highly recommend this company for your garage door needs.
Never heard of B and B before today. I googled them and there reviews looked great so I called them for an estimate on a broken spring and how soon they could come out! I was quoted an excellent price and they were able to come out immediately. Very pleased with the work and plan on using them in the near future to replace my aging system.Dave F.
This is twice now that Ive used B and B garage door service, Simply the best and most honest service I have used! Had a busted spring and Brian came out in a snow storm and replaced the springs in less than an hour. He even put some new heavier bolts in the supports and lubed the door. Great price also, I had had new springs replaced about 10 years ago and Brians price was around the same. If you ever need a garage door or service your existing one this is the place to call! Cant thank his wife and Brian enough!
I was an idiot and drove into my garage door while it was opening. I searched for Garage Door Repair and called the first 3 results that came up. Brian quickly returned my call and was at my house in a matter of hours. Brian quickly fixed the door and saved me from buying a new garage door/panel. Brian taught me a few things, his prices were extremely reasonable, and he was prompt with the repair. Anyone needing a new garage door l, or a door repair should call B and B garage.
I was very pleased with my whole experience, from my first phone call, to the completion of the job. Brian did an excellent job installing and not pitching any extra sales. I will use this company in the future.
I had my large garage door jam and it could only be opened manually. I went looking on Google and noticed Brians web site here - B and B Garage Door. I thought, nice to see a family owned local business, think Ill give it a try. I gave a call, and was first pleasantly surprised that a real person answered the phone with no waiting. :) She was so pleasant and asked if Id like to wait as she called out Brian to get an ETA as to when he could arrive that morning! Wow. He came exactly as mentioned - within 2 hours. Nice! Brian got to work right away and I liked how he took time to explain what he was finding. (Hey, I figured I may learn something ;) Being a technical guy, I was impressed with Brians logical way of troubleshooting. Instead of replacing the whole unit, he actually found frayed defective wiring that was apparently chewed up by the beltway track. Nice to have a part fixer not a part replacer As a result, I was again pleasantly surprised with a very reasonable bill and he honored the web coupon with out me even mentioning it!!! He has my highest recommendation and I am keeping his number on the garage fridge and will be passing on the good news to others. Thank you Brian!!! Keep up the great work, it is truly stellar which is hard to find. :)
Excellent Service. Professional, quick, affordable. A pleasure to do business with, would highly recommend. (My first internet review, thats how pleased I am)!
I have worked with Angela and Brian on 2 separate occasions. Brian has been out 2x to work on our garage door. They are very professional, reasonably priced, and very easy to work with. I HIGHLY recommend them for your garage door repair needs. Amy N.
B and B Garage Door treated me like family. Angela provided me with prompt, friendly communication. Brian and Matt were also very friendly, and the team accommodated my timeframe and schedule. Their prices are very reasonable. Instead of charging me for a garage door that I didn’t need, they gave me recommendations based on observations they made about my garage. They even asked me if they could put the lightbulbs in the garage motor — and they put an extra nail in my address number that was hanging loose next to the garage (going above and beyond). The new garage door they installed went up and down smoothly, and it closed gently and quietly. I am very happy with this family-owned and operated company, and I highly recommend them.
One of the springs broke on my garage door and Brian came out to replace them the next morning. Friendly, quick service! He had everything working again in about 15 minutes. Would definitely recommend.
The reviews don’t lie! B&B installers were courteous, professional, thorough and extremely reliable before and after our opener install! Highly recommend them for all your garage needs.
Surprised how QUICK they came and on one of the COLDEST DAYS, they spent extra time outside balancing and oiling the door!!!!We were pleasantly surprised how inexpensive and professional they were. :)
It is not that often you call a professional service man and actually get more than you paid for. Brian was quick, knowledgable, and polite. In addition, he didnt try to sell more than he was there for. I will be recommending B and B Garage Door to anyone possible.
I am new to the area so I had no idea who to call. I am very glad I called B and B they were great to work with, well priced, quality work, and explained everything he was doing and why. I would use them again in a second. There is a reason all of their reviews are 5 stars, they deserve it! Stop looking and call them!
A+++ service to B & B Garage Door! Excellent service and very prompt from Brian and Angela. We hired them to install our garage door opener in the past and just recently had them replace our broken spring for our parents. Outstanding and honest company to work with. We highly RECOMMEND them for all your garage door needs! Thanks again!
Amazingly fast and outstanding service. They replaced my door and opener quickly and with exactly what I was wanting. I wouldnt hesitate to contact them again for additional service.
Brian showed up within 2 hours of my call. Replaced 2 springs and upgraded them to a higher duty range. Lubed all moving parts and tuned it all up!!! Very professional and very reasonable!!! I will recommend him to anyone that needs garage door repair!!!
Had one of the springs on my garage door break and needed it replaced fast. Well ask and you shall receive!!! Brian came out first thing in the morning, replaced both springs, lubricated all of the moving parts on the door and even helped readjust my opener and everything works better than when it was new. On top of that his pricing for the repair was better than other shops that wanted me to either wait or pay more for them to come out. Would recommend to anyone that needs some TLC for their Garage Door!!!!!! Awesome Job!!
Brian came out to fix an issue and was very prompt and flexible with the hours. Very professional and price was affordable. Customer for life
Customer service was exceptional. Got me an appointment right away. Brian replaced the springs on my door very quickly and Im back in business. Would 100% recommend.
Words cannot express what a terrific experience we had with Brian - we were in a pickle and he came to the rescue! Not only did he respond quickly and professionally, he obtained the part we needed and did the repair LIGHTING FAST!Also - I have to give kudos to Angela - she is extremely pleasant, professional and communicated everything to us perfectly.We would HIGHLY recommend this company to anyone needing anything for their garage door needs - five stars are not enough!THANK YOU so much!
I contacted B and B Garage Door based off the reviews of others and very glad I did. From getting the quote for our repair to having it done, I couldnt be happier. The reviews are every bit true. Thank you B&B for the job well done, I will highly recommend this company!!
My garage door closed crooked and got jammed partially open. I was convinced by friends that have had similar things happen, that I would need a whole new garage door - and I was prepared to have to pay for that, or at least new rails and parts. Brian came out within two hours of my call, assessed the situation, showed me what had broken and said that he wouldnt be able to tell how much damage had been done until he got the door down. He ended up having all the needed parts at his house! He went home, was back in half an hour and finished the job in an hour or so! He told me that I didnt need a new garage door, nor did I need new rails. He managed to get everything fixed for under $150! I was bracing my self for a much larger bill. He was professional, friendly, and honest. I would highly recommend this company and Brian to anyone in need of garage door services. I was SUPER PLEASED with the service and the price!!
Brian came and replaced a broken spring. He came a few hours after I called. He was on time, professional and very reasonable. We will definitely use him in the future!
Had a crunching mishap with my garage door. Called B & B at 6pm and Brian was at my house within 10 minutes. He assessed the situation, explained the most cost effective way to repair the door and had the work done the next day. Its not like he could stock 4 door panels in his truck! I found them to be completely professional, courteous and high quality. I highly recommend them and would use them again in a heartbeat.
Excellent service and reasonably priced! I highly recommend them!
Same day service, 10 minutes before arrival courtesy call, excellent customer service from phone contact through completion. The technician was very informative, pointing out defects on my door/future areas to watch for, without any pressure for upselling. I recommend B&B highly.
I thought the price was reasonable. Service was great! Everyone Ive encountered from B and B was friendly and professional!
My garage door springs broke and I called around to get a few quotes. B and B Had very affordable prices AND were available same day. I will recommend them to my friends and family!
New in the area. Moving into new house and the springs were broken on the garage door, so I needed to get fixed ASAP. He was out to the house same morning of the call. Brian was prompt and professional. Not only did he get the garage door fixed, but helped me with programming door as well.I would recommend anyone who is looking for good service with someone who is very helpful, courteous, and professional. Oh and reasonable priced as well.
Brian was awesome. They gave me a 2-hour window and he was there earlier rather than later in that window. Fair price, very thorough, explained what needed to be done and why, was in and out in a half hour. Will use them from now on.
Very prompt, professional and practical pricing!!!! Brian was very honest about the state of our garage door and the repairs. So helpful! We will definitely be calling when it is time to replace our garage door!!! Thanks so much!!!
My broken garage door spring was fixed just a few hours after my initial call. Great service and a great price. Highly recommended, thanks again!
Responsive-trustworthy-reasonable prices-quick work and superior service. I highly recommend B&B!
Great service & fair prices from small local business! Will highly recommend to all friends & neighbors!😁
B and B installed our new garages door and we were really happy with the door and the installation. We had a special request to add a long panel windows to our short panels door and worried that it would not be inline with each other but it turns out to be perfect.B and B had a really good price compared to others company who quoted me the same door from the same manufacturer.
Had a Cable snap, and they where out there in about 2 hours and had it fixed in about 30 Mins. Great Price, and Great Service. Highly Recommend them.
Very quick, thorough and friendly. Our spring broke and after a frantic morning call, they had it fixed before 10:30am the same day! Definitely recommend B and B garage and appreciate that they were able to help us out!
Saw all the google reviews and went with B & B. Brian and Angela provide top-notch service! Very friendly, knowledgeable and efficient. Trust me...no need to go anywhere else.
Weve needed help a few times with our garage doors and B and B Garage Door is the company we call when we need service. Each time I call, Brian comes to our house the same day or the very next day. Great, friendly service and very reasonable costs. I recommend B and B to everyone!
Got a call Brian was on his way, he was there at the early side of the given time estimate, diagnosed the cable issues, gave a reasonable price and time estimate, and finished the work accordingly.As good as you can ask for. Would use again and recommend to others!
Fixed my garage door quick!The prices are great!My garage runs smoother than ever!
Found company by reviews on here. My sisters spring broke. Brian was here within an hour of calling for a free estimate and had it fixed in a half hour, with a very fair price. Lady in the office was very helpful also. Sister is moving and insured that warranty is transferable. Very good company to work with. Would definitely recommend to anyone in the area.
Very accommodating and on time. Good work. Fair price. Professional.
I called B&B today to see if I could have Brian come and fix my garage door, which was off kilter and wouldnt open. He was able to squeeze me in for a service call quickly and was here within an hour of my call. He fixed a broken cable and replaced some rusted out brackets and overall, I found him to be friendly, forthright, and knowledgeable. He did a great and thorough job fixing my garage door as well as giving me a heads up about some other issues that I should keep an eye on, as they may become problematic in the future. His prices were affordable, and the experience was excellent. Great job!
Brian was great. Had a problem with the spring on the door and he was able to come out the next day, diagnose the problem, recommend a solution, and fix the door by the end of the day. He was very willing to work around my schedule and make sure my door was up and running again as soon as possible. I had a torque master setup that failed after only 5 years. Brian suggested switching to the more common torsion spring, which will last me twice as long and will be easier to replace if/when the spring breaks again. When it does, Ill be sure to call Brian again.
I would highly recommend B and B Garage Door. Their service was thorough and efficient. I was very pleased with their repair.
Quick response and quality service on my broken garage door. Thanks for the excellent service!
I would highly recommend B&B Garage Doors to all my friends and family! They were very friendly, professional, and affordable!
Hands down one of the best experience in dealing with a business no gimmicks straight forward and priced right and the job done excellent cant wait to replace my garage door I picked this company based on reviewers I hope you do the same thanks :)
Very quick service, quality work and all for a great price! I will recommendB and B Garage Door to all of my friends and family.
Gotta call from home that garage door had started to fall off the track so I started Googling and found B&B. SInce they seemed to have the most reviews and they were almost all glowing, I decided to give them a call. About an hour later, they were at my house, figured out what the problem was, and shot me a price that was lower than I had expected but exactly where I was hoping!It took them about 30 minutes to get it completely fixed and working perfectly again.I also had them give me a price for a new door (for future reference) and they were a ton cheaper than the big box stores!! Their price, with installation, for an insulated door was about the same as just a door itself at those big name stores!!Definitely worthy of the reviews theyve received!!
Excellent service ! Very reasonable price. Did an outstanding job ! Highly recommend this company !
Today my garage door decided to stop working. After searching and calling other places in Plainfield, I went with B and B because 1) a person answered the phone (not a call center) 2) They are local in Plainfield. We talked for a bit on what was going on and then he said he would be right over. 20 minutes later he was at my house, even calling and letting me know he was here since I have kids and they were napping. Now thats customer service. He then proceeded to diagnose, repair, and even lubed my other garage door with in an hour. This is service. He is very knowledgeable and experienced at what he does, but also cares about the job and customer. Those are two traits you rarely see together anymore. As an added bonus my garage door is quieter than I have ever heard it.His price was right and I will definitely be referring him as well as have him be the main contact if I have any more problems.Thanks B and B
I was very impressed with Brian. He was very friendly and prompt. He diagnosedthe problem within minutes and his price was very reasonable. I wish I had called him before calling Garage Door of Plainfield for spring replacement previously done. His work would have been half the price. I highly recommend B and B Garage Doors!
Highly recommend this company--Awesome service and pricing. If youre in need of any garage door services dont hesitate to call this company!!
Outstanding service! Responsive and quality work at a great price. Thanks B&B!