We bought a 2021 Sierra at Wells, and got a great deal on it. Since then, it has had issues that needed to be worked on, and Brian has gone out of his way to make it as easy as possible for us. We really appreciate the way they do business there. Its 100% worth the drive to Plainview if youre looking for a new vehicle!!

I went in with a problem with my vehicle. I may not have purchased it there, but they treated me with the upmost respect. They had let me know they were very full and it probably wouldnt be for a week before they looked at my truck, but it didnt take a week! The service department was very prompt. I will definitely be taking my truck there for any more issues I may have in the future.

Had to go change the passenger airbag and they took care of me quickly and I was out of there in 30 minutes thank you so much.

The staff were nice and seemed helpful in giving me information on a car i was interested in. Willing to answer all my questions.

Friendly..efficient..knowledgeable. east to buy a good vehicle

John Garcia, our salesman, provided such a great car-buying experience. We must compliment his attention to detail, friendliness, and overall focus on customer service.I would buy a car from John again.Thanks Bill Wells Chevrolet for being here in PLAINVIEW, Texas.Jennifer & Kevin King

A GREAT experience. Friendly and very helpful. A thumbs up on our salesman JorgeAlso for Ryan Percina. We love this place .

Quick, easy. had no problem setting up appointment and they told us estimated wait time would be approximately 1-2 hours and it was ready in 45 mins. excellent customer service friendly and nice answered all of our questions easily.

Friendly staff and great GM products.This place has always been known for parts!

I had my car serviced there, and it took them a very reasonable time to do the repairs.

Very bad experience! I will not do business there again!

Customer service was very nice and answered my questions

Thank you Brian (GM) and Chance (Mgr)!!! You really went above and beyond helping us get back on the road after our tire blowout from road debris. Despite your Service Dept being closed not only did you take care of getting our car able to go but delivering it to us was fantastic!!! Highly rated for customer service!!!!!!!

Very awesome experience everyone there were very welcoming and had a great attitudes. Loved every minute of it. Thanks marcus perez and ryan pacina

Luis got me in and out. Can’t expect anymore than that.

Excellent service the easiest car deal i have done.would recommended to any one that wants a hassle free experience.

It was a pleasant visit a little longer than usual but understand.

This is my 2nd purchase! Jorge Riojas was the most professional salesman. He actively pursued my online inquiry and made the process so easy. He had patience with my inquiries and took the best care of my needs while looking for just the perfect vehicle. Ryan Pecina was my finance guy. He as well was very professional and spoke clearly and concisely. He gave me the best option in financing and best interest rate compared to other dealerships Ive dealt with in my many years of financing vehicles. I cannot say it enough Bill Wells is a family oriented dealership who prides themselves on close personal service. If youre looking for a new car do not hesitate to stop here...they treat you fair and get the job done. THANK YOU BILL WELLS DEALERSHIP, JORGE, AND RYAN!!! YOURE THE BEST OF THE BEST!!

Our sales lady, Linda, was absolutely amazing! Her and Brian, did everything possible to make our purchase possible. We couldnt have had a better car buying experience! Would highly recommend the team at Bill Wells😃

I love the customer service I received

Had car trouble with overheating. Coasted I to their lot and they were extremely helpful. And I just needed free water.

I bought a truck from Bill Wells Chevrolet. James Coleman is the best! After I picked up the truck I found a small flaw in the leather seat. I took it back to Mr. Coleman expecting a struggle to get the seat fixed. No struggle. No drama. They ordered a new seat and installed it ... no questions asked!! This dealership is the best!! It was worth driving up from Lubbock to deal with Bill Wells, James Coleman and their service department!

Starting a new family, Jorge helped us get a good vehicle and made the process easy and fast. I will be back for my next vehicle purchase!

Great staff. Attentive, kind, negotiable. Just not a huge inventory of used vehicles.

Satisfied with the service.

Great customer service! Sales ppl are super nice.

All was good thank you

Staff was incredible...they took the time to find the car I wanted

Great people to work with. Friendly and trustworthy. Willing to go the extra mile to satisfy the customer. Highly recommend to all my friends and family. If they dont have it they will find it. Clearly experienced in the new and used car industry. Easy to talk to and feels like home.

I was just trying to get information about a car through e mail and no one will respond, maybe they never received my inquiry. I drove200 miles yesterday to look at a car that their web site showed to be in stock but once I got there I could f not the car. I was just curious if they really had the car in stock

It was Great, staff got me in even though I was running late. They were curtious and very professional. Never have issue with Billwells service department. I do at the Frank Brown dealership service Lubbock. They are never have staffed or time and send me away.

Excellent service and great price!

Small town experience. Salesman was not pushy. They found what I wanted. When it was time to pick up my vehicle it did not take all day. However, Im still waiting on my owners manual. I would give four and 1/2 stars if possible.

They are very polite at Bill Wells. They took care of my car drives smooth now. Im very pleased!

Staff unfriendly

Had an issue with my 2018 Silverado. Three hours away from home. The service team was very busy, but go me in, fixed it fast, and we were on our way within an hour! Great service!

Yes you have to be a little more precise before you get to the intersection to tell me to turn sometimes you tell me its too late

I have been taking my car there for 6 + years and i have never been disappointed. This last time not only was my oil changed and all the inspections that come along with an oil change but my car was vacuumed and cleaned. They always go above and beyond for their customers.

Couldnt have been any better. Everyone is a pleasure to visit with and very knowledgeable about their stock. I will go back. They are very helpful.

Great customer serviceI Love my car!

Very friendly staff Mr. James Coleman helped us today. Test drive vehicles and checked out alot. Would definitely recommend coming here

Great service

I have had an awesome experience with this dealership. They always go the extra mile to help me. Lucas is a great salesman to work with and the service dept has been extra helpful. :)

Not trying to give good deals on your trade in. I have a 2015 Yukon and they only wanted to five me 28 for it

They were very accommodating and very helpful and they got right to me. I like there staff they were very friendly.

We did not end up buying a car here yet butt the staff (Joe) was extremely helpful, polite and not pushy at all

Bad expierience. They sold us a truck that was severely wrecked, they said it only had one owner but it actually says it had four previous owner. Not our truck is not worth the same we are currently paying. Bad experience

Friendly and pleasant rest area.

Great place to get a car nice people excellent service !!!

Good service. Will negotiate prices.

Sue in parts does an amazing job! Great service and experience!

Great place to work, and Staff so friendly

Nice people to do business with.

Good fast service friendly employees

You just have to be firm on what you want. Salesman listened and did what he said.

Just delivered cars there.

Good people there are really nice

They treat me very good

Service was excellent and fast.

Great

Great place to buy a vehicle

Service department is good about informing customer on mechanical problems with their vehicle. Parts available for repair of vehicle and time to get parts if they are not available in area.

Very friendly and gets the job done!!

Fantastic Service

They lied oh well

Great, fast, friendly