user
Pavilion Wine and Spirits
361 S Oyster Bay Rd, Plainview, NY 11803, United States
Appearance
Pavilion Wine and Spirits

Comments
Pa
Review №1

Excellent service and selection of wine and spirits. A neatly organized store with reasonable prices. If you visit, make sure that you connect with Harry. He is knowledgeable, professional and makes fantastic recommendations. Worth a stop if you are in the neighborhood. Cheers!

La
Review №2

Great place. Both for a table wine or a decent Zinfandel if you have visitors.

Pa
Review №3

Ive been coming here for years, even though some faces have changed the owner and I have become friends and he is always there with advice on a good Scotch I should try. They always seem a bit better on prices than other close by stores so I stick with 1. friendly face, 2 good advice, and 3. good prices.

Br
Review №4

Best ever! This is my favorite liquor store, they have everything you need! After coming here you wont go anywhere else. The staff is so helpful and friendly! The store is so clean and organized by different regions which helps a lot! There selection is phenomenal, anything you need they have! Love the different tastings they have to let you try something new every time you go! Highly Recommend to go check them out!

To
Review №5

Good store Very prettiest and willing to help you. They have a huge selection on lots of wines and hard liquor. The young man will help you to find something that is similar to what you were looking for. Prices are good

Jo
Review №6

Very good selection and very helpful staff .

Jo
Review №7

I will never shop in your store again. I went into the store to purchase three or four bottles of wine. When I went to place them on the counter, the counterperson scanned the first bottle and, swinging it past the scanner, hit the bottle I was placing on the counter with the bottle she was scanning, breaking the bottle in her hand and splattering wine all over the counter and over my raincoat. I waited for someone to at least apologize for splattering me with wine. No apology was forthcoming. Two other men were at the counter as well as the woman who was scanning my order. No one said anything. After cleaning myself off I said to the man who seemed to be in charge, can I send you the cleaning bill for the coat? He, responded in a very derisive manner, You can send it. I askeddoes that mean you wont pay it? he said well you broke the bottle. which the woman who scanned the bottle and broke it responded yeah, you broke it. I needed the wine and had to get to a dinner, so I paid and left.I have never encountered store personnel which such a poor service orientation and who are liars. I dont care about the coat. Ill take care of it. But the way I was treated leads me to tell you that I will never set foot into your store again. My wife typically buys four or five bottles a week there...no more. I will also tell my friends of how I was treated and hope that they follow my lead. It probably will have a minimal impact on your business since apparently, you hire people with a negative customer orientation. Retail establishments like yours should not be in business.

ba
Review №8

Very nice selection of wine & spirits. Plenty of parking. People working there are not very nice or very helpful.

Ro
Review №9

Excellent selection, service and prices. Staff was very helpful! Purchased a superb Chateauneuf Du Pape at a great price. Will be shopping here more often!

gu
Review №10

Store is really big nd nice variety of wine nd spirits People working there are really nice they greet you nicely i love goong there

Jo
Review №11

Little tight, but good prices and selection

Su
Review №12

I purchased a bottle of wine. The price on the shelf read 21.99. The total was 27.15.,I am from out of town and not familiar with the taxes so I checked the reveipt. I was charged 24.99. I pointed out the discrepancy to the person who rang me up. He said the price should have been changed and wasnt. No offer to make it right. The name and price were clearly marked on the shelf. I was in a hurry so did not argue, but left feeling cheated. Bad customer service for sure and a bad experience. I have told all of my friends who live here to be careful.

ma
Review №13

Great selection, decent prices. Veronica rang me up super quick and because of that she is now Google famous.

Ri
Review №14

Could spend a day talking with a knowledgable staff

Pu
Review №15

Very good collection of all types and very helpful staff. Prices are a bit steep compared to total wines

Ke
Review №16

Tremendous customer service. I am an out-of-town customer, and I have dealt numerous times with Tom, who is a pleasure to deal with and makes sure the customer is always happy. Thanks!

Vi
Review №17

Prices are fair. Great customer service. Always like their wine recommendations.

KJ
Review №18

Last holiday season I brought in an ad and was told the price was a misprint. I accepted that and continued to shop in the store. I went in this year with an ad for the same product and was told again it was a typo. I explained that this same thing happened last year and all I was told was that it was a typo and was Newsday problem. They said it was the only item in the ad with the wrong price. I called the other stores in the ad when I got home and was told they would both honor the price, if I had the ad. I will never shop there again.

Ha
Review №19

Ripped me off 2 times. First time he didn’t give me all my change and had to argue the cashier about it. Next time they overcharged me and when i went back to have it fixed they never once apologized. Never again will I give them my business.

El
Review №20

Ive been looking for this one specific brand of tequila, Correlejo, and came to find that this store actually stocked it. I called them up before making the drive out to plainview, as I live in smith town. I asked specifically if they had it in stock and available. So I drive all the way out into the pits of Nassau county and was running late for a dinner date as it is. Now I had just spoken to them on the phone to confirm they had it available and I get there and its sold out. They said they would have a new case tomorrow but no, i live in smith town no way am I coming all the way back you hopeless fools. I pitty the owner, doesnt have competent employees there that look to see if something is stocked before they hang up the phone. Wait if time, gas, and energy. 0/10 would not recommend.

Ja
Review №21

I went in to buy a bottle of wine for friend couldnt remember the name of the wine just sort of what the label look like and the worker was extremely helpful and he track down what I was looking for and I got what I needed from my Friend and I Had gotten excellent service and the price was reasonable I recommend it

Ma
Review №22

Good selection and knowledgeable staff, partly offset by generally higher prices vs. other stores in the area.

Ma
Review №23

I like the store especially salesperson Harry but the never have the one wine I want Frontera Vintage wine

Mi
Review №24

Always lvoe thisnolace

Ha
Review №25

People there are helpful and they mach price with total wine

Ty
Review №26

Ok

Ra
Review №27

Great store

Ah
Review №28

It doesnt matter if they have a great selection. It matters when they are open when they say they are open. I made a trip to them and got surprised that they are closed. They are open till 10pm, well that wasnt the case. Wont use them again.

Mi
Review №29

Good prices!

Ro
Review №30

They have Little Penguin wine!

Sa
Review №31

It gave me what i wanted

jo
Review №32

Best Spirits in town!

Mi
Review №33

Harry is the best

Ja
Review №34

BoozeIsBooze

Information
33 Photos
34 Comments
4 Rating
  • Address:361 S Oyster Bay Rd, Plainview, NY 11803, United States
  • Site:http://pavilionwines.com/
  • Phone:+1 516-433-0303
Categories
  • Wine store
  • Liquor store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–9PM
  • Saturday:9AM–8PM
  • Sunday:12–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations