Great experience! Dave provided a no pressure mattress eduction which led to our mattress purchase.I would highly recommend visiting Dave at the Plaistow NH Mattress firm for your next mattress purchase. All in all an exceptional experience.Mike.
My wife and I were very pleased with our experience at Mattress Firm in Plaistow. Ulysses worked with us to find the right mattress that suited both of our sleeping styles. We tried an adjustable frame but didn’t feel it was something we needed. No pressure tactics at all from Ulysses. He had us try out several mattresses in our price range and we are very pleased with the one we bought.
Great service and products. Fair pricing for good quality items. I recommend- hope my adjustable frame gets here quickly!
The sales clerk David Parker was extremely helpful and accommodating. He was transparent about prices and what was available for our budget and worked with me to find the right mattress and get it delivered to my Moms new care facility in time for her to move in. Seems like a small thing but when caring for a loved one with disabilities you are faced with constant roadblocks and obstacles so being able to have something go smoothly is a big deal. Especially something as important as having a bed for her to sleep on.
Fantastic experience! Ulysses was great! We were extremely pressed for time and didn’t let him go through his normal introduction to all the products but he was very flexible and quickly kept up with our quick questions and although we were extremely rushed he never got overwhelmed. Just worked at our speed and made sure got us exactly what we needed. Also, extremely knowledgeable about all products. 10/10! I will recommend him and this location.
Drew was very helpful and helped me get a mattress in less than 20 minutes
I had a great experience with David. He cares about his customers and wont give you the run around. He makes sure you have the best quality for the best price. I would recommend folks go see him if they are trying to understand what options are out there.
Very easy getting our mattresses. The price was right! Very nice manager, Dave. Thank you!!
David was really helpful and patient with me. He really helped make the process streamlined, and sent me home with a new mattress I adore.
Sales associate was very helpful and worked hard to get me what I needed same day and I will shop there again for sure!
We went in looking for a mattress for a guest bedroom at mattress firm primarily used for small grandchildren. David Parker greeted us when we entered and proceeded to help us. We explained the situation and wanted to make the purchase as quickly as possible. He was the perfect person to work with. He showed us the mattress and box spring in our price range that would withstand kids jumping on the bed with enough comfort for the kids and any guests we have. We agreed it was a great deal. After adding a mattress cover that was half price and $5.00 for the foster children charity they sponsor it came to $594.00. The whole transaction lasted 30 minutes and after David helped my husband load it into the back of our truck we were on our way and had it all set up before our grandkids came to sleepover that night. It was one of the quickest and most pleasant shopping experiences we’ve had. We highly recommend Mattress firm and David Parker in Plaistow New Hampshire.
The salesman was extremely helpful and assisted with loading the mattress on my vehicle.
David was very knowledgeable and patient. He showed us everything we wanted and what we needed for our kids to be comfortable. He was very helpful in helping us choose a mattress for us as well. Great work.
The staff was helpful in fitting us to a great mattress and the correct pillows. Delivery is just days away versus months and they tried to meet my budget.
First time in. Customer service very friendly and helpful. I would recommend stopping in if you are thinking of upgrading your mattress or purchasing a new set up.
Great experience! We learned a lot and left with the best mattress for us.
David was very good with us and our kids from the moment we walked into the store. He took his time showing us so many different options and gave us important facts that helped us with making up our decision on which mattress to pick. Great customer service!
Fast friendly service. Needed a king size box spring, and they made it happen same-day. Very satisfied with the experience.
Thank you so much! Great service fair prices .Thank you Ulysses in Plaistow NH
They didnt push us let us look around and then answer our questions
We were completely stressed about buying a new mattress bc we have spent a lot of money on bad mattresses in the past. David was extremely helpful in talking us through how to choose a proper mattress. We already have already referred him twice tonight with friends
Helped inform us on the best choice. With so so many choices on mattresses and bases, we needed to make an informed decision. Good selection and 0% financing.
David was awesome! We got there before they actually opened, he let us try out the beds and get a feel for them without a problem. When it came to purchasing he was very informative but not pushy at all, he made it a very comfortable experience! We are so excited for our new bed to arrive and would recommend mattress firm and David to anyone and everyone!
Excellent customer service David was great and took the time to find us a mattress that was within our budget & they were super nice and friendly to my kids!
Excellent experience! The sales associate, David Parker, was knowledgeable, helpful and funny. He got me exactly what I wanted and had me out of there in less than an hour. Would recommend to anyone.
Our Salesman Dave was the best. Attentive, informative and extremely professional. Made for a wonderful shopping experience.
Dave went above and beyond to make sure we found the perfect mattress.
David was awesome. Easy to do business with and we will be buying our next mattress from him soon
I had the pleasure of having Mr.David Parker helped us Purchase the right mattress with no pressure as other salespeople usually do tons of information and helped me get the best mattress within our budget. He made us feel comfortable and not rushed. Love it, there will be going again soon to purchase my kids mattress and that mattress base my husband fell in love with.
Julie was wonderful! She not only helped up choose the best mattress but helped us keep within our budget. She is very knowledgeable and was able to custom fit us to our new bed. Were looking forward to its delivery. Thank you for all your help!
Ulysses was very helpful and knowledgeable. He helped us as we asked a million questions about 10 different mattresses and never rushed us. 10/10 would buy from him again.
The Sales Rep (I’m so sorry, her name escapes me), was awesome! She was very pleasant, attentive and professional. Great experience. Would definitely shop with Mattress Firm again.
My dad and i went there yesterday to look for a new mattress, your sales person Ulysses was very knowledgeable and very helpful!!! Went the extra mile to make sure my dad was happy and got the right mattress for him. He is truly a great asset to the store. We will definitely be a repeat customer !!
Very nice! We were exchanging a mattress through warranty and it was such an easy process. Bonus, the mattress we chose was actually in the warehouse so we didnt have to wait the 2 to 3 weeks!
The staff here was not only informative but helpful and accommodating.I had just had a bad experience at the Salem New Hampshire two locations on Saturday and going to the Plaistow location made all the difference in the world seeing I was very negative to even try another store.The manager Julie at the Plaistow store was so helpful and it made things so much easier and more pleasant. Very much appreciated!
Ulysses at Mattress Firm in Plaistow, NH was incredibly knowledgeable and helped me to make the right choice. Never pressured me into paying morevtgan I wanted to. Just an fast, easy pleasurable experience.This is my 4th purchase from this same store in the last 18 months. I’d recommend this store to anyone.
David was professional and knowledgeable and spent a great deal of time with us to make sure we got the beds that made the most sense for us. Thank you for making this experience fun!!
The sales person Ulysses was very helpful. There is a wide range of quality mattresses at all price points.
They were very helpful In a clear about the customers
Very quick and to the point. noticed i was young so one of the first things they asked me was what my price range was. the picking up process was very easy and i was in and out with discussing the pick up. got one from the memorial day sale and saved $300 on a full.
I needed a cheap and comfortable mattress, I needed it that day, and David at mattress firm made it happen while also adding in some good laughs. A+ customer service that will make me go back there the next time I need a mattress
First experience with the sales person was not pleasant. High pressure sales and intrusive about financial budget.When purchasing an item, it should not be about how much the consumer wants to spend. Its about the quality of the product. Then it is decided by the consumer as to what is a fair deal.Thankfully I went back on a day when a manager was on duty. No nonsense sales pitch, much appreciated.
Excellent manager, kind, helpful, very knowledgeable.....thank you David
My salesman was honest, knowledgeable and extremely helpful. Such great service !!!!!
Ulysses made our experience easy, quick and very personable. He is a very considerate and caring salesman, and I am very pleased either the mattress he helped me pick out.
Nice store.
Julie was awesome. Shes super helpful, knows her products, and will take as much time as is necessary to help you find a great need that youll be happy with for years to come. She helped us a few months back in the Salem store to find a great bed for my husband... The original PURPLE... OMG, sooo comfortable... Had to get one for myself.We were happy to come to the Plaistow store to see Julie again, for more excellent customer service.The store itself is also very nice... Much bigger than it looks from the outside. Inside was neat, tidy & all around clean (even the bathrooms!)Thank you for excellent customer service, knowledgeable sales staff & management, and an excellent level of cleanliness!... Im sure well be back again when a mattress need arises!
I had a great experience at Mattress Firm Plaistow. Ask for Julia. She was very knowledgeable and friendly. If you’re looking for a new place to buy a mattress, definitely come here
The staff was very attentive and knowledgeable and Jon was very helpful when we were trying to decide between a couple of different mattresses.
David was very helpful and took care of my needs. Answered any questions I had over the phone and in the store. His assistance was appreciated.
Very helpful in choosing a new mattress. Big selection and the mattress I chose could be delivered in two days. I recommend this store if youre in the market for a new mattress.
Joe is the man. I wasnt even planning on purchasing a mattress that day. Joe answered every one of my million questions with patience and care. He made the mattress buying process easy for my partner and I. The mattress I got is great. But when it comes down to it, as long as Joe works there, I will recommend this store to everyone I know.
I had a great experience at Mattress Firm in Plaistow. I went during the Veterans Day sale and met with Howard who was very knowledgeable and spent the time advising me on what the best mattress was for my needs. I didn’t feel like he was just trying to sell me the most expensive mattress. He even made sure I got the best deal possible for what I bought. He was very patient and helpful. I would definitely buy from them again.
Ulysses was awesome helped me get the bed I wanted and gave me a good deal as well.
I had a great experience. Ryan was very knowledgeable and was a great salesman
Ive been putting off buying a mattress for a while. I decided to stop in and Les was great! He made the whole experience painless and fun. He always made sure to go over the pros and cons of each mattress I was interested in and made sure I got the best deal possible. I would definitely recommend this place to anyone.
The service was great I have never had an easier time buying anything.
A lot of mattress sales people get a bad name because of used car salesmen etc... sometimes its not called for and sometimes it is but because of this stigma, we have been dreading this process and putting it off; Im glad that we waited other wise we may not have gotten Joe as out sales person and he was one of a kind in the best way! So informative, so helpful and listened with the intent of actually helping us and not just pushing us on what was going to make him more money, i cant say that for the other guy he was working with but i give joe 5 starts on everything. excellent knowledge and even better customer service which isnt common today.
The salesperson was friendly and knowledgeable about the different kinds of mattresses. He showed us several options in order to discern our comfort level then gave up options in our price range. The store was clean and welcoming without being overbearing. We were given time to test beds and discuss without the salesperson near us which was great. The checkout process was easy and fast and we would recommend this store to others.
Great experience. David Parker (name on the receipt) was professional, knowledgable and made us smile.We told him our intended use for it as a daybed slept on 6 times a year, an esthetic need for the mattress + box spring height to be 10.5 inches or less and a budget of $250. We walked out in less than 30 minutes with exactly that.Superb service and quality inventory!
My husband and I arrived at the store knowing little about beds... Howard quickly changed our outlook on the mattress industry. He was expectional in helping us to find the right mattress for US! We only have positive things to say about this location. We were given the perfect amount of attention to answer any and all questions! Howard guides us through the various comfort levels and provided us with different options to meet each of our body’s needs!
Howard was amazing! I’m so excited to get my bed. He was very helpful and respected all decisions I made when picking out my mattress. I highly recommend him :)
We stopped by to take a look at the Purple mattress. We loved the bed and the service, financed our mattress and it was delivered the next day.Easy peasy lemon squeezy 🍋And holy cow, do we sleep wonderfully in the new bed! Highly recommend the Purple at Mattress Firm.
Howard was wonderful! Absolutely no pressure to buy. He listened to what we were looking for. I would highly recommend buying a bed here!
Joe was awesome and explained everything really great to me!! Found an awesome bed within our price range and made financing easy!! Definitely recommend😀
Very happy with our new Tempur-pedic bed! We looked at several different mattresses with the store manager, Dave Parker, who was very professional and knowledgeable. He gave us all the information we needed to make the best choice. Highly recommend this store.
Service was excellent, the two people who delivered our mattresses were very courteous and friendly, on time with my delivery and excellent care for my home. Would definitely recommend
Had a great experience Eric our salesman knew what we needed. I had my first good night last night in years. Great prices
Made my order over the phone. David was excellent, answered all my questions and got me exactly what I wanted!
Vinny was a pleasure to work with. He gave me plenty of time to check out as many mattresses as I cared to. When it came down to the actual purchase, he worked with me to make the financial process as painless as possible! I got a great deal on a Purple original with a free heads up bedframe. I bought the bed on a Saturday and could have had it delivered and set up by Monday. I was the hold up. I am looking forward to enjoying my new bed.
Howard was awesome. Had stopped in at Plaistow, NH store after cancelling order with Nectar Sleep due to fraud on their website.Howard was patient and understanding of my pain issues and showed me 3 different options within my budget.Im expecting delivery tomorrow and cant wait to sleep on my new mattress!Thanks Howard!
Joe was a pleasure to work with! So many beds, but let us know that the store was broken down by colors which made it so much easier! He helped us discover our color and we left with a mattress that we love.
Top notch service and expertise. Took every chance to help us be sure we found the right bed for our sleep style. Our sleep consultant was patient with our decision process as well as our 2 boys. Very family friendly store and will return for all my mattress and bedding needs.
Came in thinking we where going to get in and out without being upsold by a high pressure salesman. This is when we met Jay. Jay informed us of all the options of mattress there are. Memory foam, purple, innerspring, and hybrid. Oh yeah we had our 3 year old and 6 year old with us and Thats where Dave comes in. A little girl came in selling candy for something Im not to sure about. Well Dave bought it from her and than turned around and asked if my kids could have it. I was very impressed by his kind heart and thoughtfulness. My kids where off playing with the kids area and learning themselves on how to operate all the beds themselves while my wife and I thought ok any minute they are going to throw us out. Nope . Jay stayed on point and was educating us on our purchase of a adjustable bed with a traditional spring mattress. The customer service level provided by these two are number 1. Thank you for you professionalism and superior customer service. We will be back when it is time to buy mattresses for the kids!!!
Jon and Wes were a great help. They took the time to answer all of our questions and concerns. We love our new mattress and would go back to this store again for future needs.
Friendly, efficient, knowledgeable
Excellent service, engaging and helpful. Listened to what I was asking for and helped me find it, instead of a lot of salespeople who try to push you to what works for them.
Stopped in for a mattress and was greeted by Lynn... couldnt have had a better experience! She was incredibly patient and had all of the right answers to our questions. Would definitely recommend checking them out if youre in need of a new mattress.
Great customer service and very polite
The convenient store good prices and sales, great support and friendly personal.
I came to Mattress Firm in Plaistow to buy my first mattress ever as all my others had been hand-me-downs. Robert was wonderful throughout the whole process and was very personable. He made sure you get me the best deals possible and within 45 minutes I was leaving the store as a satisfied customer. ☺️
Lynn was absolutely amazing! She explained how the store was laid out and made the process so easy! I would recommend this store to anyone in the market for a new bed.
Joe was very friendly, and was very knowledgeable about the product he was selling. He helped us get the mattress we were hoping for!
Joe made this such an easy process and I love my California King Mattress for only $349.00 .. I will definitely go back :)
Had a great experience today. Lynn that helped me out was great. If your looking for a new mattress definitely swing in and see Lynn.
Awesome experience! Very knowledgeable, friendly and professional employees!! Highly recommend doing business here!
Vinny was great. Very helpful and knowledgeable. We went with the Purple mattress.
Came into the mattress firm in plaistow and was blown away! We are typically a diligent family when choosing a large purchase and Lynn made it absolutely seamless. We are walking away two happy customers!!!!
Michael! I swear my boyfriend and I couldnt of had a better person to help us with our choices. From the moment we walked in to the moment we left they were full of information and actually quite funny lol. Everyone should go and speak with him, they dont pressure you he makes sure you understand everything and answer every question thrown at them. I would do this process all over again thats how easy and fun he made it.
Service and selection were great.
Ask for Julie shes amazing!
Great service from Robert. Very professional and helped us get our new mattress. Definitely will recommend.
Howard is great. Knowledgeable and a straight shooter. Great w our kids, too.
The manager was amazing and gave us a great discount
We ordered mattresses at Bernie and Phyls we told next day delivery and given a 6 hr window. Three hours in I called to see if the delivery was close or not and was told it was cancelled “not in stock, sorry”. Since it was Memorial Day weekend we would have to wait 3 extra days. We already got rid of our beds I was not using a sleeping bag for the next 3 days and working 10 hr shifts. We drove to Mattress Firm in Plaistow and they had a very similar mattress for my son in fact more comfortable and the same mattress for my husband and me. Next day delivery no problem even though the had a mass shipment for college dorms I was given the red carpet treatment. The next day I was given a phone call telling me within 30mins and they were there. Thank You Mattress Firm!!!! It’s now November and we are loving our beds and rest. I wanted to wait just in case the mattresses were not comfortable but they are. Thank You for doing your job.
Dave was very helpful and full of information
Julie is awesome and very knowledgeable and friendly
Only one person running store. But got awesome deal
Shopped on the internet went to the store and picked it up quickly
Howard was informative, personable and willing to spend the time to get the right fit. Thanks