I had a bad experience with almost everyone I dealt with at Davis. They fixed my trailer months ago, I should have put the review then, because they changed the axels and the bearings etc.. there was some rust in the front of the trailer, looked concerning, I did mention it to them and asked them to check the trailer for safety. Days and days go by, a lot of calls and waiting then finally the trailer is ready! They confirmed everything is fine. Sadly after paying $900+ the axel was not aligned properly and now the rust issue that was never treated corroded further and is almost breaking, jeopardizing my safety and I will have to pay more money to get it fixed!!! I could have bought a new trailer and saved myself a lot of money. They are rude and very unprofessional. Don’t read the other reviews as they can be either differentiating between people or the reviewers are inaccurateUPDATE:I got a call from Davis trailer, few minutes after I put the review!!! which I put only after I discovered the safety hazard, last Sunday!! should have put it after seeing the misalignment and the bad service, but I really feared taking my trailer and boat back as the treatment, as evident from her reply is not appropriate. This lady had the most threading tone, not an apologetic tone at all, as you could see from her reply below, compare it with the other review where the customer called them “cluster F.” Which is a language I will never use, yet their reply was “sorry that you feel this way” but in my case it was throwing all the blame on me without even inspecting anything. I thought of bringing the trailer to them again but after the threading tone and this reply i fear for my safety.I am posting pictures to show the SAFETY hazard of the rust that i clearly asked them to check and they clearly said it is safe but it wasn’t!!!! And the axel that was welded is misaligned and it scratches the fenders!! Which I had to raise myself to avoid damaging the Tyers!This lady actually accused me of trying to bribe her!!! Really?? false accusation, bribe a business owner!! She said if I don’t come back and correct the review she will accuse me!! This is inappropriate and we will report all that to the BBB. This is slander, discrimination and the pictures below and the trailer is evidence.I thought of going today, as I didn’t at 9:00 AM Karen fired back and falsely accused me ‘the customer’ of bribing her. Would anyone have gone back. I guess NOT
I have bought several parts for my new boat trailer here, including tires / wheels, cross members, bunk parts etc. They have a wide variety of spare parts, and yesterday they made good on a tire warranty at no cost to me. They will be my one stop solution for any work I need on my boat or motorcycle trailer in the future. I highly recommend them. Mark B.
All the guys were super helpful, great teamwork, friendly and professional.
Karen the owner is as good as they come very professional & always takes care of her customers!!(From: Florida Green Tree Service)
Solid work was done. That was the plus of the whole experience. The staff were nice enough. Now, the negatives: HORRIBLE at communication both between each other, interoffice, and also with you the customer. You can call and speak to someone and theyll take down a message or ask them to return your call, but good luck. When it came to payment, that was disastrous as well. As a Marine veteran, I showed them plenty of patience but was getting tired of their excuses. I called in advance to see what their lead times were on getting work done, 3-4 days out, said the guy....2 -1/2 weeks later, after me persistently calling, they finally got it in the shop. Then when they did, they called me asking and/or confirming what specific work and services I wanted them to perform AFTER I went over everything when I dropped it off the almost 3 weeks prior and the employee wrote down exactly what I wanted. Im all for supporting local businesses. The work was good when I finally picked it up. The one word Id use to describe their operations: CLUSTERF**K
For the first time in 20 years I’ve finally found a place that knows how to work on trailers and gets the work done quickly. Huge added bonus is that everyone is friendly. Mercedes is awesome, communicates well and cares about her customers.
They were great they evaluated my boat trailer immediately and got me on my way.
MERCEDES is the absolute BEST!! Always finding a fast and easy way to get me in; even when she’s fully worked! I recommend her for anything for your Trailer dump etc work!!
Karen is the best. She has helped me out several times and never fails me. Id you need something for a trailer she has it. Id you need work done...she has an a-plus crew behind her. Would recommend.
Worked with Jacob to obtain the parts needed for my trailer to get back in good working condition. Extremely professional and knowledgeable. 10/10 will return due to excellent service and knowledge.
This is our 3rd visit for us. Amazing service and knowledge. Well worth the drive not just for the service, but also the price. Will continue to use them for all our trailer parts and builds.
Great service all great group of guys. Great service always
Mercedez helped us get boat trailer tires! She found what we were looking for fast and for a great price! We will definitely be buying from them again!
Mercedez helped me with my trailer needs. She was very friendly and knew what she was doing. It was a quick and easy process. If youre looking for parts or services Id definitely check them out. I will be returning if needed.
Great staff and quality work. Mercedez is always so helpful anytime we call or come into the shop. The guys always do an awesome job.
Davis custom trailers is my #1 go to store for all my trailer needs, Mercedes is the one who always helps me, she is very knowledgeable when it comes to trailer parts and always finds what I need . If they don’t have what I am looking for in store they will find it ! Being open 7 days a week is also a big plus for us guys with our weekend projects ! Thank you guys so much for all your help !
Mercedes is the bomb! Helped us get what we needed and get out. We drove all the way from Kentucky to visit Davis custom Trailors. Thanks guys for everything and the best service
Mercedez is the absolute best at what she does! She truly cares about her customers and giving the best customer service. Very knowledgeable and she always goes the extra mile!
Jacob is Awesome! If you have questions he has the answer. He definitely knows what hes talking about and is willing to help you any way he can. Thanks Jacob for all your help!
Go see Rick for all your trailer needs! Quick and Excellent customer service! We will definitely be back for any trailer needs we have, personal or business!
Great experience. Would highly recommend Mercedes was super knowledgeable. I am thankful for her assistance.
Would recommend this place to anyone! Called them up and they were able to get us in the same week. They went above and beyond to take care of the problem I had with one of our trailers. They communicated with us every step of the way. They even went above and beyond and offered my son snacks while we were waiting for our trailer. They stayed late to finish our trailer since we were on a time crunch. Once we got home we found something else on the trailer and they were able to get us back on their schedule right away and communicated openly about the issues they were running into and was able to resolve the issue quickly. Very professional. Wish I could give them more then 5 stars!
Karen and Mercedes are awesome.....knowledgeableefficientfun to deal withand can make it happenget your trailer down to Davis trailer soon
Life savers! We were in dire straits our fifth wheel had a blowout on i4 then after having spare put on by a good samaritan we were recommended to go to Davis Trailers to see if we caused any damage. We had another blowout, stressed and upset we arrived at Davis who was amazing, they helped us right away. Put new tires and replaced damaged bearings. Awesome folks honest and fair!
Recently had a trailer gate built there, very good service, especially mercades shes kind and the customer care quality is spot on. Definitely be heading there again.
Impressed with our service as always. Karen and her team go above and beyond to make sure our business equipment is safe and operational at all times. They take the time to suggest improvements and go the extra mile to explain services and options so we can keep everything in top shape. Definitely recommend for all of your trailer needs. Thanks guys!
This is your one stop shop for trailer parts! Mercedez goes above and beyond to help me anytime I’ve needed anything! Definitely will recommend everyone i know!
Had a last minute emergency on I-75, this guys were awesome. Great communication, great price & more importantly a solid work on my trailer. Highly recommended!
Mercedes is one of a kind, fast pace always getting me in and getting me out when it comes to fixing my trailer. She’s the best sales person of Davis custom trailers!
I called the store about getting some led tail lights and jacob was an amazing help! Such a sweet man.
They are great,excellent customer service, very knowledgeable and I would definitely recommend anyone to go there for your trailer needs
Always a great time shopping there for all my trailer needs. The staff is very friendly and knows there stuff. Mercedes helped me last time I was in there and they had everything I was looking for.
My visit Davis Custom Trailers was very pleasant. The staff there was very knowledgeable, Polite and hard working but one person stood out Among them all and her name was Mercedez
Mercedes provided excellent customer service and I was really pleased with my trailer. I would highly recommend this place
Mercedes and Karen are the best they help me out with all my trailer part no matter what you need they got it and if they don’t they will order it for you !!! Go and check out Davis Custom trailers you won’t be Disappointed best prices in town . Really GREAT people!!
Best deals around really great people I met the owner she is very nice I cant wait till I need more supplies I will definitely go back.
We stopped by to check and see if they had trailer tires for our boat! Mercedez went above and beyond to get us what we needed and they were put on the trailer in less then 30 mins! Definitely will be returning for anything else needed!
Busy place and I can see why! Karen and her staff go above and beyond to ensure they are doing right by their customers. I would highly recommend this place for all your trailer and hitch needs!
Jacob was very knowledgeable and helpful in finding the correct parts that I needed. Very professional company. Thank you.Sue
By personal experience and working with Davis custom for about a year, Mercedes is hands down the best to get your trailer work done.
Jacob provided me with amazing customer service and received all of the parts I needed for my trailer.
Mercedes was extremely knowledgeable and helpful, She kept me informed of parts, pricing, and eta throughout the entire service experience.
Mercedez will help you with all your needs! Highly recommend.
Shout out to Jacob for helping me get the right light!!! My dog is like a guru in the trailer business.
Rick was the best! He was so easy to deal with, we will definitely be back!
Mercedez is the best!! Took our trailer there to get repairs she is very knowledgeable & quick to get things done !!!
Mercedes is the best! Always helping out and making sure my trailer is at its best!
Mercedez goes above and beyond to help me get all the parts i need. If they dont have it, they make sure they find it for me! couldnt ask for a better more reliable place to buy all my parts from!
Mercedez helped me get my trailer set up for pressure washing business. She was beyond helpful and always has such a great attitude and awesome customer service!
Davis custom is the best, can’t leave Mercedes behind either! Thanks Mercedes for all your help!
The staff are all very knowledgeable and helpful especially Rick Wood. My buys and repairs here are always done right and on time. I would definitely recommend Davis Custom Trailers.
Mercedez was a huge help at getting our trailer redone for our business! I would highly recommend this business.
Best Trailer Dealer in the Tampa Bay area. I use them for all of my tires and trailer parts. Best prices and they are very helpful. Highly Recommend!
Shout out to Rick Wood for the great customer service. 😊👍
Davis trailer is awesome!! With short notice they replaced my axle and hub in 1 hour. On top of that I found out I had a bad tire and rim I just replaced and they swapped it out with a new rim and tire with no charge at all and it wasnt even their problem to fix. I highly recommend them for any trailer problems and repairs. Customer service was amazing. Thanks Mercedez,kalab,jimmy,Jimmy, Karen you all rock!!!
Karen, Mercedes, Brandon and Brian were awesome today. I came in on labor day of all days and they were there help without question. I had a boat trailer with rusty hubs, springs and on its last leg. They measured and checked all the parts i said i was in need of and even had all of it in stock! They helped me swap from a slip style spring to a double eye set up. If your are ever in need of trailer repairs or parts definitely give them a call! Customer for life.
Rick was extremely helpful with my what I needed / looking for.
Mercedez was the best. Thank you for everything!
Had an issue with our cargo trailer. Incredibly nice and helpful staff. Quickly got us what we needed and on our way. Thank you so much
Simply the best. You won’t beat the service, prices or quality if work. Go ahead and waste your time, but you won’t find a better trailer shop. Nice customer service and excellent turnaround times. I had my tri axle boat trailer worked on and that had it done in 2 days. 2 new axles, new hubs and bearings all around. New springs and assemblies and it was just over $1000. $150 labor for the entire job and they added little extras that I didn’t pay for. Can’t say enough about these guys. In a world market by infidelity and crooked mechanics, this place is an exception. 5 star!
Had a axle made took about 2 days and the price was better than buying any place i looked. Definitely recommend this shop.
Thanking Mercedez for her professionalism and being helpful.
Karen and Mercedes at Davis custom trailers always goes above and beyond whenever im stuck or run into a problem.very respectful and polite at all times and my trailer was done unbelievably fast.i would highly recommend them for any trailer needs.
Mercedez isBest white person i know
Its like a home depot you can find a lot of good parts there
Karen, Mercedes and a member of their staff assisted me with my trailer repairs and offered several options for replacement or repair. Their can-do attitude was appreciated and I never felt like I was trying to be sold on several upgrades. Rather, I was offered several options with associated costs and recommendations without pressure. This small business owner will always be my first choice and the top recommendation for fellow boaters. I’m looking forward to working with them in the future to ensure the safety and security of my boat trailer is consistent, ensuring an enduring relationship of top level support is appreciated.
I Meet the owner and his wife awsome people ! I have a trailer just bought used.3 days old. I took it with me there I have no clue what I needed . They have a trailer guy there that knew exactly what I needed hooked me up with correct parts 1st time ! That means alot I drove 45 mins from riverview so if something was wrong not down the street to return. Had the correct stuff the 1st time and pricing was great . I up graded a axle from 1,200 lbs to 3,500 lbs. Kit came with everything needed to do the job . Make the drive to see them its worth it ! I will be back for other work on my truck for 5th wheel hitching. I work at the 3rd highest volume acura/ Honda dealership in the us . Im the assistant service manager in the service department and will tell all my customers how great davis place is !
I wish I could give your business 6 stars!! I got 2 Blowouts on my Fifth wheel trailer yesterday and was stuck on I4 for Labor Day weekend. I google searched for any truck tire repair shops close by and found Davis Custom trailers, gave them a call and not only did they have the wheels and tires in stock..but they sent 2 workers (great guys btw) from Plant city to I4 where I was stuck at, installed the new wheels/tires and got me back on the road. Keep in mind I called them one hour before closing time on a holiday weekend. Great people and would always do business with them if I ever need any trailer parts or repairs.
Great customer service, Rick was very helpful!
Awesome place! Mercedes was a huge help!
Great customer service! Staff was professional and knowledgeable! Karen was awesome. They were the only shop in FL to have what we needed in stock!
Mercedes is my #1 go to for all my trailor needs. A real class act!
Great folks, well stocked, great pricing. Definitely worth the travel to buy from these folks..
Mercedez Hoffa does an amazing job!
Ricks Awesome at his job 😁
Bait and switch. Advertised hubs for $30, then when u go in they switch to $47. Not a quality business
A gold nugget for trailer repair. Professional honest very reasonable prices. Im retired and on a fixed income. If you need good affordable services this company gets 5 stars from me!!
Awesome people helped me greatly with 2 trailers
Awesome experience! Just left there a couple of hours ago. All power to my trailer went out while towing a very heavy piece of equipment. I stopped in, and although they were really busy, they went out of their way to find the problem and fix it and get me back on the road again. Great experience!
Great experience I was subjected to while purchasing a few parts for my trailer! Customer service was on point, didnt feel at all ghosted like the other trailer parts supplier I previously dealt with in Gibsonton!
I went today and purchase two trailer axle and four wheels. Davis Custom Trailer is the place to go for your trailer needs. Very knowledgeable and they service was top notch. My boat trailer looks amazing.
Shout out to Mercedez for her help
So professional helped when I was in a pinch no questions asked and know everything about trailers
I usually go to Rentz in Hudson and I’ve always really liked them (still do), but I had an emergency and Davis was the only place that made time for me. I needed to replace the mobile home axles on my equipment trailer in order to go help with hurricane relief in the panhandle. I had lost three tires with my current axles the previous weekend providing relief and knew that I needed to upgrade. I found Davis through Facebook marketplace when I was looking for new axles in a pinch. They told me that they could custom build me two Rockwell axles and have it done the next day. I checked with Rentz and they wouldn’t have the new axles in time and they were $140 more expensive PER AXLE. I was hesitant to try somewhere new on something this important but I was really up against the wall in terms of time and options. So I gave Davis a try. They had my new axles done in a day and a half. It all looks good so far and pulls nicely! When I went to pick it up, my lights didn’t work. They worked when I dropped it off, so I started working on them there in the parking lot assuming it was something they had done accidentally. Turns out it was really just my crappy old lights. But what impressed me was that Andre stayed out there with me for an hour and helped me until I was satisfied. He also admitted that he had worked on my axles until midnight the night before so that I could help with the hurricane clean up. I really appreciated the personal effort and sacrifices these guys (and gals) put in for me. They worked hard and were reasonable. As long as everything stays working, I will be back. Thank you Karen, Andre, and everyone at Davis Custom Trailers. I will spread the word.
Lots of parts good prices nice people
I was trying to find a 5th wheel hitch setup for my new 5th wheel. The dealerships are out and I had stopped by tractor supply and one of the employees recommended Davis Custom Trailers. He said, ask for Ms. Karen. We arrived I told her what I needed and with in 30 min I had everything I needed. She was a great person to deal with and I recommend supporting the local business. She answers the phone, she tells you if she has it in stock or not and she takes care of you. I did not experience this with the online options. The did not even have a number listed for you to call with questions. It was an absolute pleasure to do business with them.
Friendly knowledgeable staff with a good selection of inventory and fair prices. Would recommend to anyone.
Nice people to deal with and knowledgeable when it comes to trailers.
The best place to get your trailer fixed at a good price
Very satisfied with this business very polite and helpful job well done and fast would recommend them to anyone
Great customer service. Has had every rim and tire I’ve wanted or needed. And if they didn’t have it they went above and beyond to get it. Prices are great. Would highly recommend for anything to do with your trailer
Davis Custom treated me awesome! I own a small business and had some concerns about load management. After gaining an understanding of exactly what my trailer was being used for, she was able to make quick calculations and list options. They were able to upgrade my trailer within one business day. Highly recommend! Great people!
Best customer service. I drive 81 miles to come to this place. One stop shopping. I have multiple trailers and will use them for all my needs. Karen and her staff are great hardworking people and have great pricing
Great customer service. So helpful with everything. Highly recommend them for all trailer needs.
UPDATEMercedes called today and apologized for any misunderstanding! She also offered to refund the labor charge! These guys really care about customer service and I highly recommend them!i called earlier this week to get a wuote for redecking a utility trailer. Not sure if it was Mercedes or Karen I spoke with. I was told $200. We took the trailer up to them. Upon picking it up was told it was $500! The man said the labor alone was $200. Somebody really goofed!! We explained what were quoted, we were told they would be glad to take the wood back off. Wow! We paid the $500 and left. My advice for other customers is to get that quote in writing prior to the work beginning!!
Mercedez helped me with everything I needed!
Save yourself from the big box auto parts stores and tire shops for your trailer needs . . Called in before driving over 45 min to a hour . Alicia took care of me yesterday and I was very satisfied with her customer service and attentiveness. She was very pleasant and knowledgeable. Fantastic quality and parts above the big box stores . Especially going and driving over an hour to y’all . Well Worth it 👍🏽
Very good fast service. Had what I needed at the best priceDrove all the way from tampa for what I needed. Very friendly too.