I purchased a couple of pieces of furniture they look great. Will go back
I would like to share my experience in purchasing furniture from the Plant City Big Lots store. We purchased a living-room set and a patio set for our new house that was being built. We stored the furniture we purchased in our garage for a few months until we could move in. As we were moving in this weekend and bringing our new furniture inside our home we noticed a tear in one of the couches. I immediately called the store and told them. I was nervous because we had it stored for so long that they wouldnt let us exchange it but they did!! They were so nice about it and we were able to exchange for one that wasnt torn!! I want to give a shout out to Toni and Alexandria for their excellent customer service!! Thank you for going above and beyond for your customers today!!! You bothe get a 5 star rating from us!!! Thank you Thank you!!! 🙂🙂
Shelves were somewhat empty as is everywhere. Never shopped at this location. Staff very friendly.
Lisa who works at the plant city store is what you call a dedicated worker, this lady worked with me and my mom and had multiple customers that came in at the same time for furniture .She treated everyone the same with the upmost respect wanting to help she didn’t allow the challenge of different customers needs affect her or her work ethic she showed NO frustration. This is what I call excellent customer service & genuine & not because it’s her job. I live In Tampa and anytime I want to go to big lots I will skip the one by my home and go to plant city on Collins rd just because there is an awesome person like Lisa who work there. She deserves a raise keep up the great customer service we need more people like her when dealing with customers
It a good place to shop at to
Great customer service.abd very helpful!
Bought a new bed set. And Lisa in furniture was outstanding. She was very helpful and got us what we wanted and needed
Great service and a great place to shop. Very good prices.
This place is very good. I went there to buy recliner sofa. Staff was very helpful and friendly, Austin & John guided me. Austin showed be all the available option, Also he answered all my question with patience.He introduced me to John ( Store manager ), John explained me all the details and helped me to get best deal on Sofa. It was great experience.
Prices are Great, nice selection of Linens,Towels,Household goods! Outdoor chairs,tables,lawn statues, food items, toiletries, just has alot, of items needed and explore all !
Wonderful customer service and amazing prices on furniture and the food prices are super inexpensive
Seems like the prices have gone up! Well, they have everywhere but we used to feel like we got a better deal here....
Value and great brand name finds.
I love this store. If you run into Brenda while youre there, she has a great sense of humor!! She totally made my day and made my shopping experience fun for once. Thanks for the laughs, Brenda.
Yeah! I found some things cheaper than WM!
The rep went out of their way to find me what I was looking for. That was nice.
Always good stuff on sale
Clean store helpful friendly staff. Good experience Ill be back.
Beware of their Delivery Guys. Their idea of delivery and set-up is to dump boxes where you intend to set up your, in this case, sectional couch for $60. I dont usually complain but thats some pass the buck bs if I ever saw it..
Store is and well stocked. Isles are a little small. Difficult for two buggies to pass. Love to shop here for the good buys.
Love finding new stuff here everytime I come in. Clean, friendly staff & affordable
I bought about $80 worth of stuff and would have got twice that if the items that I wanted had had been priced I would say that if theres as many not priced items as they are priced items Im getting to where I dont like to go there because of that I like to see the price on something when I pick it up
I like the Plant City store, the staff is always friendly and helpful. I save a lot of money here when I buy generic Allegra for allergies, as well as dental treats for dogs and many other items. After 3 visits using the Reward card, you get a coupon for $5 off a $15 purchase or $15 off $75.
Items not priced, or priced incorrectly.Displays are a mess.Merchandise selection is lacking and leaves much to be desired.However, with that being said, the associates are friendly enough
Store is always clean even though it is a extremely older building you do have to watch the food items in the store a lot of times they are out of date so watch before you buy but most of the time I really get good deals when I go in there customer service is always friendly
Working from home and needed a bigger desk and chair. Got a great deal. Love my new desk !
Nice store. Good atmosphere.Always liked Big Lot choices
Excellent selection of merchandise, great service. Store Managers are also super nice.
Excellent customer service 👏
I got a good reclinable with a great discount for the Black Friday Sale on Thanksgiving Day.
Tried to go Big Lots in Brandon, couldnt find it, so we went to Plant City Big Lots. Found what we were looking for, and left the store a satisfied customer.
Are you kidding me? Kaleb at the front and Dennis on furniture--friendliest guys ever!! Dennis helped me with a return of a faulty piece of furniture, helped me to the car, helped me get it in the car...with a smile the ENTIRE time! Outstanding customer service and just friendly...rare anymore. Great job Big Lots!, these guys are keepers!
This particular big lots is not good, seems no one here wants to work. Guess I have to give them a star or they wont let me post this but it doesnt deserve a star
Clean and organized with friendly staff. Only complaint is that it needs a cart corral in the parking lot.
Fairly clean store
Not well stocked or clean. The ladies room was disgusting.
They advertise but then when you go to the store you cant find it because y hey have received the product in store
A few good deals. Only went to grab a can of creamed corn for something and its usually much faster than going to grocery store.
Clean place and very well stocked!
Everyone is so nice.they all say hello.
Air conditioner and couches. Grab a flyer and cool off.
Theyre fine. They need to work on their online holding times though. You buy something online and you got to get there in one or two days, or your item is gone.
Very nice!😁
Love shopping And saving
Love this store and everyone is super helpful and friendly. Toni the mgr went out of her way to help us. We never felt rushed or pressured.
Ehh it was ok
It’s a little ramshackle and dirty, I wouldn’t recommend shopping here unless it’s your last resort.
The store is great and you can find great deals here!The employees are unlikely to help you and some get annoyed by any questionsIts very unfortunate that they dont appreciate the fact that they have a job and customers are needed in order to have that job
Love shopping here even good to apply for a credit card to start building up your credit.
This store is simply awesome, clean, and has mostly everything. Most important is you can get great service from the time you enter and until you leave.
We went for the Mexico brand pecan frozen treats. They are one of a few stores that carry this treat. We always find good value on pet and other housewares too.
Bought so many bags of chips on sale, everything was decent priced for I what I purchased. Things for the bathroom are priced great. Hand soap refills for 2.00 cant beat it.
Friendly service, lower cost quality items. Food items sometimes unique and generally fresh
Always treated respectfully with friendly staff...
Always has what I need.
Found some great deals. Staff was very nice and pleasant. Will definitely go back.
When for housewares in and out and I love it when I can get good prices and shop fast and go home and finish my projects too!
I love this Big Lots!!! They are all so awesome here!!! They go out of there way to help you find what your looking for.Peace and blessings
They always have unique yet useful items.
Low inventory & wrong price on items.
All the sales rep Billy he was awesome at The Plant City location. Such a clean organized big lot but Ive been to I will be back
Our sales lady (Becky) was extremely helpful and polite. Our experience was very good. Had fun while we shopped.
I love two big lots everybody was very pleasant then lots of goodies
Gotta support my big lots even if they sometimes dont have what Im looking for. I dont recommend buying the candy by the registers though.
Went to Nerf heaven... And the cashier was super nice
This big lots is as big as two of our big lots! It was huge they had everything
Me and my mother go here every Sunday mainly for the discount aisles 😂 but we always find amazing products on discount!
Went for a waterproof mattress pad and bed frame. Got both for about $100. Had help to my car. Everyone was very nice and helpful.
Great staff! Great prices! Very nice and clean store!
Good prices
Id been looking around for a new recliner and couldnt find anything that I liked, so I went into Big Lots and found a beautiful rocker recliner at 25% off an already great price.
Its ok. But always the waste of time at the pay line!! They should improve that
Lots of deals & product choices, store moderately organized & clean
Great prices, good people.
Great place has a nice variety of different things to get.
I absolutely love Big Lots if you find an food item or drink item that is getting ready to expire within one month of its time they will mark it down half price for you I absolutely love shopping Big Lots because of the prices as well the staff are kind and courteous and Im very respectful and very helpful more than willing to stop what theyre doing to help you out not like Walmart where you have to fight tooth and nail just to get someone to help you
Very nice staff!
Broyhill furniture purchase at amazing deal!
This store is simply awesome, clean, and has mostly everything. Most important is you can get great service from the time you enter and until you leave.
They were very helpful
Great deals on close out items. The staff is wonderful and prices are great.
They have a variety of products even furniture..its like a super store and the prices are awesome!!
Love it when I get a great sale price
Always find great stuff at reasonable prices.
Nice Big Lots with a lot of good deals.
Excellent ..very professional, great service and love the prices !
Love how they have lots of furniture, and other selection in store
Great place great people
Great prices. Friendly employees
Spacious store with friendly staff and a wide variety of goods.
I love this place and the workers are pleasant. You cant beat the deals!
I like shopping here. Great place
We Just purchased a love seat and sofa, saved over 400 dollars compared to rooms to go.
Its OK. The store is roomy and has quite a few items, although very limited in the variety as compared to other Big Lots I have visited in the past.
My bf used to work here and its pretty good. I wanted Cuban bread tho and they didnt have any lol.
Love their prices. Smooth returns.
You can find lots of things but I wish it was nicer I side. Doesnt have to feel like a dollar store but kinda does.