Very friendly and welcoming! They definitely get the job done and quickly! The service is spectacular! They make any transitioning process nice and smooth.
Lionel was super friendly and helpful and made the new phone purchase/transfer process very easy. He also did excellent managing multiple customers while being the only staff member working.We went back the next day and were fortunate enough to get him again for another new phone set up. Great service again!
Fantastic experience. They are so friendly and helpful.
Leo was the man. No pressure, and he was upfront and honest about what could be billed and what had to be paid for up front. Didnt try to push upsells, just made suggestions. Hes my Chicago connection. Great service.
Matthew was wonderful to work with. He was very knowledgeable, helpful, and patient with our scenario. He made sure we understood what to expect when we left the store too. We’ll definitely be coming here first in the future.
Jacob very knowledgeable and friendly. Very attentive to everyone that came in and help all with their needs. I enjoyed working with him.
Matt did a great job. He is patient and well informed. I’m looking forward to follow up on a different color case.
Leo (Lionel) was great. He was super helpful and made our visit fun. Thanks for all the help today!!
Be mobile in Platteville did an excellent job today. Leo was efficient and professional.
Matt was very informative!! Wasnt pushy. Recommend the truth on products!! Hes keeper for your company.
My representative Jacob did an outstanding job. He sold me the best phone in the place and made sure I had access to liquid screen protectors, otter cases and even transferred all of my old junk phones data to the new. Definitely improved my experience and am very grateful 🙏
Jake was so patient and helpful. I an electronic challenged but he got me through it.
I came in to get my old phone put on my plan for my son and found out I could trade the old phone in for a new one and it cost me almost nothing. Great customer service.
Lionel was great. He had a store full of customers and he handled each of us efficiently and professionally.
Leo had excellent customer service and he was very helpful.
Everything went smoothly. Answered all my questions thoroughly and was polite.
Jacob was very quick yet professional. He was very informative when asked a few questions. Was very satisfied with our experience at Verizon!
Matthew was phenomenal!! He made adding two lines and getting three new phones a great experience
Were very busy, but still made sure everything from wifes old phone was on new one. Thank you.
Great customer service and very knowledgeable of the plans, he made me feel like I was family!
Matthew was helpful and friendly! I was surprised at how quick and easy the entire experience was!
Dylan was most helpful! I thought I was going to have issues setting up my phone and he was there for me. I appreciate all the help he gave me!
The store was pretty busy when we went in so we had a bit of a wait before we could be helped, but Leo was very apologetic and helped us get our new phones set up quickly! Once we got to the counter it only took at 30 minutes!
My representative was very professional, knowledgeable and very cordial. He transferred my info and helped set up my email and other apps.
Jake did a very great job!
The associate was friendly, patient, well informed and an amazing sales person.
Absolutely bad customer service. The rep couldnt give us any answers straight out. Went in trying to switch 2 lines over to Verizon and we will be going elsewhere
Walked in and got what I needed quick.
Great place! So quick and friendly!
Unhappy that I didnt get a wall charger. Not the associates fault
Jacob made getting a new phone super easy and safe! Thanks Jacob!!
Excellent customer service! We worked with Jacob G. today and with Matt B. last week. They worked very hard to solve our phone situation. We greatly appreciated their tech expertise, kindness, and patience. They made us feel like valued customers. We will continue to do business with this Verizon store in Platteville, WI. Thanks very much!
He was efficient and knowledgeable. Great experience!
Great help. Thanks Jake! (Not from State Farm)
Great experience customer service was excellent
Friendly knowledgeable staff! Got me set up with a new phone for a fraction of what I was expecting to pay!
Had a good experience. I recommend this place
Everyone in the store went above and beyond their customer service level to letting us upgrade our account, had some issues retreiving some account information but they never gave up. It took lot of time and patience and they did great! Highly recommend!
SHOUT OUT to Greg and Ashton who were friendly and professional. Very knowledgeable and help me save money. Even stayed late to connect me with a new phone. Thanks!
Mathew helped us right from the start and explained things so they were easily understood! He was super friendly and professional while working with us, and he was very knowledgeable and helpful of our questions. Thank you Matt!
We had to share our time buying a phone with another customer. Had to have another rep load some stuff for us.
Great Experience!
Ashton was absolutely amazing! He was very knowledgeable, friendly, and helpful all around.
Good customer service
Best service Ive had anywhere in a long time. Staff was very helpful and knowledgeable. They were willing to look into odds and end to find an answer for me. I will definitely recommend to friends and family.
Excellent service and very prompt! Stood by their service and products. Answered all of my questions and addressed every concern. I will definitely be back :)
Very courteous and knowledgeable.
Very relaxed, educating atmosphere. The guys are interested in helping you get the most out of your phone but also seem keen as to how much new information the customer can process. Bottom line: great customer service.
Terrible. I pay way too much, service is bad and my phone won’t work. Went to the store, can’t fix or replace it. Went online, can’t fix or replace it. Contacted the insurance? Let’s u initiate a claim but the website won’t let it be completed. Every time I call? It says longer than average hold times so I have been on the phone once again for 45 minutes trying to get this resolved.Still on hold and yes I do pay for the insurance on my phone. Unbelievable.
I always have great service at the Platteville location and today was no exception! Jake assisted us even when it was close to his time to leave. We are grateful for his excellent customer service and patience.
Extremely helpful and very patient !!!Highly recommend Nicolas W.
Super fast. Great service and product knowledge in a professional environment. Highly recommend. Thanks guys!
The gentleman that asked me first how I was then how could he help me. Very polite and helpful.Also corrected issue with my phone.
Jake did a great job for us 2 phones 2 watches and a note later. Thank you
Amazing
Our BeMobile rep, Jake at the Platteville store, was very proficient, patient, kind and understanding as he got us set up with a new Samsung Galaxy 9 cell phone and 2 tablets today. We appreciate the way we were treated and how all of our needs were satisfied beyond excellent today. Thank you, Jake!!
Bemobile Rocks Jake the salesman is always a blast to talk to
Excellent service
10 out of 10 customer service from the moment I walked in to the moment I walked out of the store - thanks Ashton!
Ashton and Greg did an awesome job helping me today. Thanks.
My phone cost me alot more $$$ than I wanted to spend, but they were courteous, Professional, and knowledgeable.
Austin, Jake, and Greg are very helpful. I stopped in today and Austin was very helpful with setting up MyVerizon and all other questions I had!
Jake did an awesome job getting the phone I wanted and helping me resolve a Verizon billing issue I highly recommend this place.
The guys in Platteville are great very knowledgeable and personable also got to meet a trainer from the Dubuque store that was pretty awesome as well thanks for everything ! You guys rock !!!
We had a great experience. Austin was awesome. Thank you for all your help.
Everyone was really helpful polite and great with knowledge help me pick out a nice phone
Great job by Austin Rider. He set everything up in no time. Great service.
Greg and crew are extremely knowledgeable and service is top notch.
Levi was a big help with purchasing a new phone. He was very polite and willing to help set anything I needed set up. Thank you!
Quick in and out, recommended my new phone based on my rough usage/occupation. Very helpful!!!
EXCELLENT CUSTOMER SERVICE AND PRODUCTS
The guys here are always helpful and polite. Sometimes there is a wait to be helped.
Very good and informational Nicolas was very helpful
Very helpful and kind, also quick and attentive to customers!
Austin was a great help. Thanks again
They knew what they were talking about! I love my new phone!!!
WORST customer service ever.Not only did they lose the sale of an iPhone 8 Plus - my business will be done at Best Buy in a Dubuque, IA from now on!
Big help with smart phones.
Excellent experience!!!
Always super helpful staff. Willing to answer my dumbest questions.
Friendly staff. They are limited with some things being an agent vs a regular Verizon store, but they help with tips and tricks to get around those issues.
Great service all the time.
Best store around
Very friendly and helpful!
Very helpful staff
Helpful
Very helpful employees
Great service
Although I dont have that company, my brother works very well