If I could give lake city choppers negative stars thats what I choose. The way my husband was treated by the staff was horrible avoiding him and not returning his calls. My husband bike was there for most of the summer getting repaired telling him they had the parts and the bike was going on the lift a certain day and the bike would be done in a few days. Weeks to go by with the work still not done. He paid over $5000.00 to have the bike fixed for him to pick the bike up drove it about 30 miles home. For the bike never to start again. We bring it back for them to say another part was no good when with all the repairs they said they did it wouldve been noticed the part wasnt good. All we wanted is to enjoy going for rides and lake city choppers ruin the summer. So very sad.we couldve invested in another bike because they where are last chance because all of the other bike repair shops want quick jobs. What happen to places that actually want to work on a bike not just change tires and do simple repairs. Thanks Lake City Choppers for doing a horrible job. Done !!!!

Staff is very open and helpful. Quite a selection of vehicles to choose from for any riding situation you have.

The worst experience ever. Terrible customer service.The salesman Completely wasted our time. He Wouldn’t take a deposit or even write down our name and phone number, just told us to come back when it wasn’t 45 minutes before closing. Apparently that’s not enough time to sign a CASH deal because the sales people want to go home.Before we drove another 2 hours to come back we called and he assured us our purchase was waiting for us. Low and behold after 40 min going over the machine with a different salesman and wanting to test drive the original salesman comes out and says the machine was sold. When we asked for information about who to hold accountable we got a song and a dance. The sales people deflect everything to the absent owner who you can’t contact directly.

My wife and I have been passing by this store for years now. We were on a short, relaxed trip to Plattsburgh and I decided to pull in. We were looking for a present for my Dad. He collects Harley Davidson shirts from all over we wanted to get him one. Sadly the ones we liked, they did not have in his size. We were not deterred. We will try again next time.

Listen, Hands down the Greatest Harley Davidsondealership in the NATION. I have been to Harley dealerships from coast to coast and from sales to parts to service these guys got it figured out!!! No matter where I go I will ALWAYS do business with LAKE CITY CHOPPERS. If your looking for a bike and you want to be treated like family as soon as you walk in the door this is the place . The staff is amazing, Professional and extremely Knowledgeable they know their stuff. If you need your bike serviced or your looking for parts you will be in and out with what you need in no time ... These guys Live what they LOVE and LOVE what they do .

3.5 Stars !! The cost to ride a motorcycle is insane! Itd be nice to be able to enjoy this side of life at a lower price !

In spite of this store losing their Harley franchise they still provided excellent service to my Ultra and got it repaired quickly. Bike ran great all the way home

Parts Department is great.. service Department is unsupervised and incompetent. Always had issues with work done. Better off going to Wilkins in Vermont now that lake city lost Harley

I will never buy a bike anywhere else.I was stranded and they helped me out big time.

Great bunch of guys,they do what they say, deliver when promised no bs

Service was non existent, been there twice and Noone even spoke to us. We ended up driving over two hours to Adirondack Harley Davidson and buying an 883.

Hours on Facebook Google and the sign on the door stated open till 5pm on Saturday, drove almost 2 hours arriving at 3:55 to find doors locked and lights off.

Purchased a yamaha motorcycle and traveled from NH to pick it up. Every step of the process was smooth, accommodating, and friendly. Price was extremely competitive. Response was quick for any questions I had. I arrived from a 4 hour drive and everything was ready to go and the process was seamless. Multiple staff members were quick to offer to help. Everyone was extremely friendly and down to earth. Worth paying a visit if you’re in the market for a bike, even from a distance.

This place is great. While doing some traveling from out of state, I needed a new rear tire. These guys got me set up quickly, courteously, and reasonably priced. They were able to get me going so that I could continue my trip with minimal down time. I really feel that they went above to help me out. If they are willing to do that for someone traveling through, I think that speak volumes for the kind of shop that they are.

Very comfortable and relaxed atmosphere, no pushy salespeople, but very courteous and willing to help! The business inside is very interesting, beautiful bikes everywhere, and a background similar to Cabelas 😎👍

Casey is great to work with, two thumbs up experience!

Ordered from out of State, but was born in Plattsburg, N.Y. My order was for four t-shirts with their logo on them, Pam the customer representive was outstanding and very helpful. Told her what I wanted and let her pick out the shirts.....PERFECT! Thank you again Pam and also fast shipping.

Good choice of new and used bikes, excellent service department, knowledgeable parts department

Still havent been able to get a hold of the 1 guy that knows someone who can put patches onto Leather. Ive been trying for weeks.

Great experience ! The staff in every department were very helpful, friendly and knowledgeable ! If youre looking for new,used, or need a vehicle serviced, I highly recommend them !

Outstanding service every time I go there

They went above and beyond to help! I dont write reviews often but I was so impressed with their service and kindness that I had to.

They took excellent care of my bike and went out of there way too take care of things

These guys are awesome! Had a wheel bearing go bad on the road. They got me fixed up and even gave me a ride back to my bike where it was brokedown

Brought in a small atv to be worked on. Was there for a month and I never received a call from them at all. I called several times to find out when it was done. Finally went to get it, paid 350.00, got it home and it didnt start. Brought it back and they fixed it. Picked it up a second time and my son rode it for five minutes before the chain fell off and two tires went flat. Called them to order a chain and four tires. A week went by and once again, no call. Called them and they hadnt ordered the parts and didnt even remember what I wanted ordered. Worst service I have ever encountered anywhere!called today and spoke with Jerry, service manager, and he apologized for everything that occurred, which I appreciated and told me if I ever needed anything in the future, to personally see him.

Set me up with a Street Bob at a great price and quick work on parts installation.

The real deal. Excellent service. Very handy if youre on the road and in need.

They are always ready to help, And they arent afraid of laughing with too not at you but with you!!! Just down to earth people

Been to this motorcycle dealership 3 Times in a year and have purchase 2 motorcycles in that time from other dealers since this dealership appeared it couldn’t be bothered to even attempt to see if they could sell me a bike. Last time I went in, I had to hunt down a salesperson to talk to and when I finally found one, they didn’t even put in an effort to see what I wanted. 2 days later I went to Green Mountain Harley-Davidson In Vermont and bought a bike and that dealership knows how to treat their customers, like friends. Highly recommend to stay away from this place since they act like they don’t even want to sell motorcycles. The other 2 times I went in, no one even bothered to come and acknowledge that i was there. Don’t waste your time here.

Fantastic place. Everyone is very friendly, and more importantly, knowledgeable. Whether it is Damien in parts, Jerry in Service, John in Sales, or even Casey (the owner) everyone always has a smile and genuinely wants to help you. I do not even own a brand that they sell. I have a Kawasaki Vulcan Custom Classic LT, a Polaris Sportsman, and an Arctic Cat Wildcat Trail. They still gladly work on them for me and prices for accessories, and service, are always extremely fair. I cannot say enough good about Lake City Choppers/ North End Repair. Thanks for all your help guys.

Call once got a price, call or tried to call all afternoon, no anwser, wrong voice mail or just hang up, next day got the call price was 100$ more wouldn t even let me finish wouldnt ship product and hung up while i was talkingUnbelievable service very disappointed

Nice staff and a good selection of clothes and accessories...

Awesome staff. Great environment. No haggle or bullshit. Just friendly mellow customer service.

Great Service! Awesome, detailed Technicians! Wide assortment of HD products. Great place for Christmas shopping!

More than just Harley here. Super friendly staff.

Not a Harley Davidson dealer any more!! Where do we go now?

My experience was outstanding. I needed an emergency tire change on my ZX6R they not only did it fast they really helped me our on cost when they could have taken advantage they did the opposite. Highly recommended very trustworthy and friendly all this and A++ service. thank you very much to all the guys that helped me out you are a rare find.very kind regards Rob NJ 2005 ZX6 636

Very cool place has a lot of good products good customer service very nice atmosphere with all the hunting mounted heads on the walls rustic looking nice place.

In and out for a service. Great people! Have bought several bikes, and always a happy camper.

This is a great place to purchase any motorcycle, ATV or UTV product. I have found that their product choices, availability and pricing kick everyone elses butts !! I have been doing business with them for the past 18 years or so and have never been disappointed !! They rock in the service area also !!

The staff, the bikes, the shop...its all great! Always been a help with everything Ive needed! 💋

Just luscious. Motorised Charleze Theron.

The gentlemen that work at Lake City Choppers are proffessionals that are willing to help and discuss any of your curiositys and will help with the right decisions...

Good people with a nice inventory. Helpful and no pressure salesmen

Awesome service for ordering mirrors for my Harley sporster and inspection.

Nice HD dealership. Great selection!

I walked around for 15 minutes and nobody came to help me with a pocket full of money. some of the sales people were busy, but they could of at least said Ill be with you in a minute. Terrible service

Nice staff....could stand a larger inventory.

Great people and an honest service department. If you are looking for a new machine, or need your old one worked on, I highly recommend them.

Parts department is awesome and service treated us well

I always like motorcycle shops. This one has it all. Harley, Yamaha, Kowalski, etc. Even Ural.

The nicest, courteous staff Ive experienced in a long time.

When Im out on the bike traveling far from home, I like to stop in at a local HD dealer and pick up a t-shirt, poker chip and a dealer dot. The dots are usually free. At North End the was a very small selection of Ts and the dealer dot was $2.95. A bit of a rip off.Wouldnt recommend them for Ts but I dont know how they are on bike prices.

Very helpful great to deal with

Always have a blast coming in 😀

Nice. Place was a quick stop.

Very nice staff grate selection.

Excellent as always! :D

Very helpful staff, convenient hours

Was 285 miles from home had a screw in front tire fixed rite away

Great place to buy a bike

Good customer service.

Open house was nice today!

Stopped in to look around. Staff was very friendly

Stopped by to pick up my parts.joked and kidded around good stop

Nice helpful people

Friendly and awesome mechanics

Great place and people

Thanks for all the help.

The ultimate on Harlyfavidsson

Large selection of various brands of bikes.

Staff are great!

Nice shop !

Beautiful

Faat service!!

Always extremely helpful

HARLEYS galore

Good service

Great service

Ride a Harley!

Great

Friendly staff

🚌🚌

Fairly limited choice

I like and good service!

Beautiful place, great variety of motorcycle