About a month ago I bought cake pens as pictured. I tested them they worked when I left the store. Brought them home didn’t use them for about a week because I still had my other ones that I hadn’t finished yet. Owner wouldn’t refund or replace. He said empty them and use the fluid that way. Well after opening up the pens it’s evident why. They had nothing to take out. It’s like either he had someone working for him empty them out if caught would offer to replace them behind the owners back as he didn’t know and was irate that I demanded the same treatment I had received for one I previously bought and had an issue with. I didn’t open that one up. Funny enough the other guy was fired and no longer worked there after my complaint. I don’t know if the employee was a scapegoat or the one behind it. Could have been a bad batch but since there were different flavors I doubt it was a batch problem. The owner says contact cake. Doesn’t provide the supplier and I am unable to contact cake. You would think he would be more helpful since I spent lots of money at this store and also had my friends and family go here. Obviously that’s changed. I am opening up a BBB complaint and contacting a lawyer. I hope turning me away was worth the trouble you are about to experience. I am a Veteran with severe PTSD issues and this store owner doesn’t care about his customers. Good luck dealing with this over priced store. As long as you are buying glass or papers you should be straight but stay away from everything else. No wonder he gives away weed with orders over 100$ which I even question is legal.

Been here twice...1st experience was great....2nd experience not so great...the manager is running business off...I wont be back...I feel like hes trying his best to give business to UP IN SMOKE🤔🤷

Either scammers or just bad at pricing. The CBD/Delta 8 gummies are 3 times the price here than they are at up in smoke. At state of mind its $70 for one pack of gummies. Its $24 dollars at up in smoke. Which makes no sense too because those gummies last about 2 days while the disposable vapes last about a week for a fraction of the price. This price scheme HAS to be a mistake

My favorite place to add to my cannabis (I can say that now in NY 😎🙃🤗) accessories. The owner is a glass artist and is so talented. Its the best place in the north country to get all your cannabis accessories.

Wonderful staff, great innovation products. Definitely check their store brand grinders.

Great shop. Tons of pieces to choose from, also very friendly

Good deals. Spend that 100$ get those dabs.

Great selection the workers were very helpful

Very solid shop. With an amazing collection. The dude working the store the day I went in was super helpful and respectful.

I absolutely love this place kindest most generous people anyone could ask for and best glass in town hands down😁

I think its the best place to go in plattsburgh .Ive had the best time in the state of mind today .Dennis was very pleasant generous the the best time Ive had in along time.i think if you havent been there you should definitely go in..its absolutely a good experience an the glass pieces are quality an beatiful.so if your reading this stop the curiosity an stop in take a look at there stuff..no regrets.

Unbelievable selection, with actual fair prices. No need to ever go anywhere else.

There is one solid dude that use to work here not sure if he is still there his name is cody. That being said anything thats not handled by him and by the owner instead is completely un acceptable. Denniss business ethics are SHADY AT BEST!!! He has a larger than life attitude because he has a chain of smoke shop in the middle of nowhere in the north country. His first shop in plattsburgh was shut down for shady operations. It probably won’t be long till the same thing happens to this one. I have been in the store while the owner is sitting there just doing nitrous. My friend expressed his views about the product kratam a legal opiate. that is ruining peoples lives. the owners response was to throw ten dollars in quarters in his face and tell him never to come back to the store again.

This is the best place to go to in all of Plattsburgh,NY! They have everything you may need and all of their products are made 💯 perfect and very well put together, nothing cheap or thin, very thick glass and made to last, everything Ive ever bought has never cracked or broke!! I recommend this shop to anybody that wants something that will last and do the job, this is the place to go, and also the most respectful atmosphere and very nice people to talk to with and always doing deals!! Would love to have a chance to win a free bong, this is the only place I go to, to buy anything for relaxing.

Great service, always aiming to please.

This place is always so amazing! The staff always friendly and always very helpful in helping with my needs. The products are unbelievable and of great quality ALWAYS!! I absolutely love State of mind, the staff and everything. Best smoke shop around for sure!!!

They have an amazing staff and awesome products. Always good quality and well priced. They are out delivering products during this crazy time and I think its absolutely wonderful that theyve continued to be there for their customers!

You guys are the best!! Treat your customers with upmost respect, always on time super chill and relaxed group of people💜 Never had an issue with anything or anyone prices are unbeatable if you want top quality, state of mind is the place to go!!! Will forever stay doing business with you guys🙏🏼

Great selection of all smoking devices.Knowledgeable staff and very friendly.Monthly drawings are so worth going!

My experience with State of Mind has always been outstanding. Regardless of who is behind the counter on any given day, they are always putting the customer first and making me feel welcomed. State of Mind is the best smoke shop around. Period.

Quality glass and very knowledgeable glass blower!! Dennis fixed a piece I had broken back in college, and it came out looking brand new, and at a very decent rate. Solid service, highly recommended.

Amazing friendly staff. Had exactly what I needed even though I wasnt quite sure what I needed and now I have the perfect kit. First nectar collector Ive had. Amazing. Thank you again.

This company doesnt nothing short of everything for their customers! I live 77 miles away and still refer people to stop in and see you guys! All the best State of Mind! PEACE!

Business owner has been extremely rude to me every time in gone there, never posted about it until after he through a roll of quarters at one of my friends face that we making purchase. Totally unprofessional. Ive already stopped going to that store but will advocate others to avoid as well.

Amazing all around! They have a huge selection of everything and always are super friendly and helpful making sure you get everything you want for a great price!

Impressive selection, knowledgeable and friendly staff, and competitive pricing! Made getting my essentials super easy during the pandemic.. puffco peak was delivered in minutes today. Hands down the best in Plattsburgh!

Great place with fantastic knowledgeable people if you need it chances are they have it!! Highly recommend State Of Mind for all of your smoke shop needs #ShopLocal

Quick service

Always helpful, changing with the times and willing to make whatever you can think of!! 5 star service every time

Very easy to deal with and good service

Always high quality glass, tasty wraps, great edibles and the best customer service in all of the Plattsburgh glass shops hands down. Never been let down by this company, have bought a ton from them and will continue to support the local business!

Great place

Whenever i visited the store they had what i was looking for, paired with helpfull, knowledgeable staff and high quality hand made glass, you cant go wrong. I would definitely reccomend .

You wont be able to make up your mind because there are so many awesome pieces, great variety of just about everything you could think of . Friendly people, good customer service and quality work !

Always ask for a receipt if paying by card, they may tack on a few dollars extra to rip you.

Dennis is very knowledgable about his products and gives amazing customer service!! His glass os sturdy and has been my go to for pieces for many years!! Great service with great products for all ur smoking needs!!!

Really quick delivery and great glass/prices very friendly service too

Great service. Very helpful and friendly. The monthly draw is a bonus if you shop there and the pieces are beautiful

Best tobacco vape and head shop in plattsburgh! The only place I recommend to my friends!

Love every piece I have gotten from here, amazing work and great service

There isnt a store quite like this. The prices are great. Quality is is also top shelf here. Plus everyone who works there is really welcoming and will answer any questions, to make sure that you walk out with exactly what youre looking for.

Friendly staff is a pleasure to talk to, knows their stuff. They also have quality glass blown on site. We met an artist, who was super cool and showed us some of his brand new pieces. They really have something for everyone and beautiful artistry.

Best place to buy glass! Friendly and knowledgeable staff!

Love this place!! The staff, selection, and pricing are great so its just a good shop all around

Service is amazing love coming in to nice people and beautiful glass.

Great shop great people always nice and easy to work with.

Dennis is the best!! Always a fun and fresh selection of products. We also found CBD cigarettes here which were awesome and worth a try!

The nicest people who are very knowledgeable about the products. I Had absolutely the best experience in the shop. A must when in town ...

Best place in town!!!! always friendly fun people all time favorite shop Ive been to and awesome collection and excellent prices :)

Great service every time i step foot through the door!

Great place. Staff is super friendly

Very quality glass always satisfied with what I order.

LOVE LOVE THE PIECES. & THE WORKERS ARE WONDERFUL.

Such a cool place to get all the stuff you need.

Spent $45 on a vape pen and when I opened it it didnt work and oil was leaking everywhere. The top was loose and the man (tall, older, grey hair) accused me of unscrewing the top on purpose and pouring the juice out. Like Im going to do that to a $45 pen I just spent money on (that makes so much sense). I have barely any extra money, but apparently Im just going to throw $45 away. $45 I was debating on spending to begin with! Anyway, He was extremely rude the second I asked him if I could get some help with it. I will never go there again and I will tell all of my friends to never go there again. I had just bought the pen the night before and had to go to work so obviously I couldnt go back in right away so I went in the day after, and he was a complete jerk. he asked me why I waited so long to go back in (not even 24 hours after purchase), and I explained I couldnt because I had to work. He sat there and accused me of purposely pouring this juice out and unscrewing the lid, rolling his eyes at me, and making unnecessary comments talking to me like Im an idiot... So I asked why he was being so rude and he saysIm not as he rolls his eyes. That man needs to take classes on customer service and how to speak to people! I have never in my life had someone be that rude to me at a place of business, I was so shocked the way this man spoke to me and hope he doesnt treat all the customers that way when they have a problem with an item from this shop. I should have never went in there to begin with!

Amazing steady glass and is always a pleasure to be in the store.

Sells fake juul pods as real Juul pods. Clearly counterfeit pods, doesn’t match other juul pods. Box is off, pods look completely different. Avoid these scammers

Hookah supplies and other stuff! Very helpful staff

Very knowledgeable staff an very friendly, reasonable prices an willing to help you the best they can. Best Prices on CBD in Town. Recommend it if youre looking for strong glass pieces.

Great little shop ! Havent been here in forever but the staff is super nice and helpful

People are extremely nice and you get free gifts Haha

Great personality wonderful person. Will be back.

Great place friendly staff and lots of products to choose from

Love this shop excellent customer service and the prices are fair

Very very happy with my vape pen I would recommend this shop to anyone who ask the gentleman answered all my questions and my boyfriends too beautiful beautiful glassware and very knowledgeable about product I will go back for all my smoking needs

They sold me a battery charger that almost caught fire, if it wasnt for the battery starting to emit smoke it could have caught fire in my house....I dont know if they still sell trustfire stuff but if they do, Dont buy it.

Great prices great people great products

Great people and even greater products

Great service great pieces and reasonable prices

Great products and staff!

Dinky but full of flavor!

Always great and informative..

The best people selling the best glass

Friendly environment and pleasant employees, easy to talk to

Great place i love it

Owner guess out of his way to help

Family run, friendly service.

Good people and awesome place

Love this place.

Great place

Great service

Quality glass but overpriced & the owner looks down his nose at you the whole time youre in there.

Yeh man😎

Great service

Great spot