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Black Canyon Signs and Printing
597 E 500 N, Pleasant Grove, UT 84062, United States
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Black Canyon Signs and Printing
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Le
Review №1

This was the worst sign experience Ive had. Joe stopped responding as soon as I submitted payment in full and did not communicate with me much from then on. He missed the deadline for installing the sign in our new office, and then put me off another week without explanation, and then again until it was a MONTH after it was supposed to be installed. We had no sign for our office and he continued to reschedule on me without committing to a new deadline. He then said he had to make revisions to our design; he even tried taking out the dot in the lower case i of our logo and the period in our slogan. He also wanted to basically nail it to the wall instead of using the mounting brackets we had agreed upon. This would have been one thing if he had communicated it with us earlier on, but the additional changes came after a month of back and forth, and did not match our contracted stipulations. He was indignant when I asked about the changes to our design, and blamed it on our design file, at which point I offered to send a new one, but he said the vinyl had already been cut. I would have canceled at that point, but didn’t want him to eat the cost of the materials. I asked about a partial refund or add-on service to make up for the late install and changes to our parameters, at which point he became belligerent and said this job was paying less than his other clients, so he would continue to put them first. It was embarrassing to keep communicating with him when he seemed so irritated by everything. It was equally embarrassing trying to explain his behavior to my employer, who wondered why the sign had not been installed already. It made me look incompetent as the head of the project, and left our new office without a sign for over two months. We had new employees and delivery men wandering around because they couldn’t even find the office. With enough back and forth, Joe finally got the sign installed, but some letters were cut skinnier than others, and they were not aligned correctly along the bottom, creating a jumbled version of our original logo. It was clearly a rush job for him, and he didnt even wipe off his own fingerprints or clean off the glue. He just mentioned again that he had bigger jobs that were a higher priority and was equally discourteous in the office, even in front of my boss. He half-heartedly agreed to a partial refund for the late install, but I never heard back from him. I kept following up about it over the next few weeks, and he finally sent a curt text saying the refund check was on his front porch and I would have to come pick it up. I literally had to drive out to his house and found it sitting on a chair. It seemed like a battle of egos right up to the end, and left our beautiful new office with a jumbled looking Franken-sign that we will eventually have to replace. We will not be using his services again.

Da
Review №2

Joe and Sherrie are amazing! They have never been anything less than professional and we love their signs. Even after we moved out of state we still call them for signs because we have never had any fade or fall off. We recommend them to everyone we know who needs signs. Top rated, first class business.

Ja
Review №3

Joe was great and had a very fast turn around. I ordered new signs for my business and he gave a quantity discount and I was able to pick up my signs just a few days later. Highly recommended.

Ad
Review №4

Joe and the Black Canyon signs people do amazing work. I had them make up some vinyl stickers for my truck and they turned out awesome. I will be ordering more from them in the future and so should you 😜

Se
Review №5

Joe installed the signs and some window vinyl for my business. He did a great job on the sign and the installation. the price was more than fair. I highly recommend Joe @ Black Canyon Signs.

Ma
Review №6

I have worked with Black Canyon Signs on several projects. They do great work and bend over backwards to meet deadlines. If you choose to work with them, you wont b disappointed. This is a very professional sign company.

Je
Review №7

Black Canyon Signs is an awesome company, great service, high quality banners and signs, great prices. I will definitely keep using them

As
Review №8

Black Canyon Signs is amazing! Always providing the best quality in signs and even better service! We enjoy doing business with them!

Ta
Review №9

Thru 20+ years of running delis I have used several different sign companies. For the last year I have used Joe exclusively and will continue to use him as he has been the most responsive, precise, and dependable sign guy I have ever used.

Te
Review №10

Black Canyon signs do Amazing work, in a very short time and at very competitive prices!!! We use them for all the Freedom Festival Parade signs and they are AWESOME!!!

Sh
Review №11

Joe & Sherrie Goff hired two employees. I was one. They did not pay use for three months and then let us go. Its been two months and still no word.I was told by Joe Goff that Sherrie Goff (his wife) said: She would not make payroll, that it was taking food out of their kids mouth. They are cheap in there material and cut corners that if you knew you wouldnt support such craftsmanship.

To
Review №12

I contacted Black Canyon Signs and met with the owners immediately that day to develop some proofs and get a quote. The fees were extremely reasonable, so I hired them. I am very glad I did. The work was for my business, and all the signage they developed for me was fantastic. Great quality. Great price. Great business. Highly recommend!

Ph
Review №13

Super quick turn around and great quality.

St
Review №14

Joe was great to work with! Friendly, professional, and communicative throughout the whole process. High quality work for a great price! Would definitely go back to him again with any and all sign needs!

Pa
Review №15

These guys are outstanding. I had an urgent signage need a little while back so I gave Joe a call. Not only did he respond instantly, he was able to make what I needed and have it ready in under a couple of hours. Dont waste your time with anyone else. Black Canyon Signs will not disappoint.

Au
Review №16

I’ve never had a more flawless experience with a business in my life. From the first call to the installation of our signs it was easy peasy! Joe not only gave me great options and his expert opinion but he also was so great about communicating! I will never use another company for my signage needs!!

Po
Review №17

Joe was so great to work with and put up with our crazy work schedule so we didn’t have to cancel or schedule around customers to get our vinyl installed on our work truck. The work is quality, clean and is already helping us land new business.

Gr
Review №18

I had Black Canyon Signs do my company logo and info on my truck recently. I could not be more satisfied with there work. Great quality, great price and great to do business with. I highly recomend them and will use them for all my future jobs.

Ku
Review №19

As a realtor, Black Canyon Signs have helped me with yard signs, auto magnet signs as well has helping me with other miscellaneous projects. Great quality and materials are always used. I will use them time & again!

Fi
Review №20

East to work with and their prices can’t be better!

Ry
Review №21

I have known Joe with Black Canyon signs for years and you can trust that he will provide you with very high quality to brand your business. He has helped my networking group with our signage and it looks great!

Information
26 Photos
21 Comments
4.6 Rating
  • Address:597 E 500 N, Pleasant Grove, UT 84062, United States
  • Site:http://blackcanyonsigns.com/
  • Phone:+1 801-420-1912
Categories
  • Banner store
  • Sign shop
  • Poster store
  • Print shop
  • Professional services
  • Store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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