Outstanding service so far! Will be back in a week to replace parts and hopefully fix problem!
CONSUMER BEWARE:HIGH-END VEHICLES, LOW-END CUSTOMER SERVICEBrought our Ferrari into KarTunz to have 2 systems installed. Was assured they had worked on a Ferrari before, that the owner even had one theyd worked on. Our vehicle was returned with noticeable damage to the dash board; foam visible along with ripples/buckling. Was told by Ava (male) that our vehicle was brought-in in this damaged condition and KarTunz would only repair the 2-systems they had installed....This was until we informed Ava that we have multiple photos of our car (prior to KarTunz damaging it) along with a video as we had just purchased it in July 2020. Ava then said, if we could trust KarTunz, to bring our vehicle in for them to fix but he still insisted that it was brought-in in the damaged condition. We will see that the damage caused to our vehicle by KarTunz is fixed; of-course, we definitely WILL NOT be bringing it back to KarTunz. Unbelievably poor customer service and KarTunz damaged our vehicle.
Really loved what this place did to my 2019 Mercedes Metris van, the van was in an accident, and we had get a new van, that also needs to get new cameras, tracking etc installed in the new van. As my to-go-to recommended by SF Mercedes place for cameras and tracking, I have contacted Kar Tunz and Ava multiple times on phone and emails ready to drop another few 1000s on a another system..... no response, despite promises of calling back to both me and my crew, no emails nothing!!! be aware, there is other places around doing the same thing, and dont have to drive from SF next time! Thank you, I loved the old system, but the lack of service is crazy.
Been twice-first for Sat Radio, now for window tinting. Both times the service has been outstanding and the results nothing less than fantastic. Top notch outfit!!
Great people service offerings. Took the time to listen to our needs and suggest a few alternative audio solutions. Will return for future needs. Highly recommend.
Always a great experience and quality work!
Ive came here lots an lots of times an have gotten great service. If you need anything done to your car Id go here ask for Brian.
Fantastic quality and service. I had an aftermarket bumper and sound system installed by Kar Tunz. I could not be happier with the quality of work and the level of customer service.Highest Recommendation
Most people forget to review a business when they do a great job, instead using online reviews as a way to vent when something goes wrong. I always try to do a review when a business does a exceptional job. I recently purchased a Range Rover and the dealer made a mistake when it was ordered. I wanted the trims all blacked out from the factory but for some reason they were not. The dealer sent the unit to Kar Tunz and I met with Robert the owner to discuss what needed to be done. Robert gave me some great ideas and was able to get the trims, the wheels, calipers, and other miner details done in 3 Days. The end product looked and performed awesome! In a way I’m glad the factory screwed up and Robert and his crew at Kar Tunz finished the work. Thank you Kar Tunz!
My dealer recommend here, so I did the IPhone adapter here. BUT:- BIG SCRATCH on my driver side fender-Clock does not light up anymore-They forgot my trunks item, had to go back next dayWorst experience ever.
Great service for specialized aftermarket car details.
Great place for auto customs
Very professional.