The staff was very polite and the service was on point!The pastries were all delicious and tasted fresh. The coffee was bold and tasty. I ordered the iced caramel macchiato, and it was delicious.I recommend it 🧡

Im a frequent guest of 85C and am used to the huge stores in Southern California. This 85C is smaller and has limited hours.On one occasion, I placed a cake order and was able to pick it up with no hiccups even though it was over a holiday weekend. Awesome!But this past weekend, the line was out the door and really didnt move much at all. We ended up giving up. Next time well try visiting right when the bakery opens. :)

First time I had 85 c was actually down in orange county and I wished we had one up here. And now my wish has come true. This location has been open for a year or two now and they have a great selection of baked goods, breads, cakes, etc.Due to the recent events and pandemic, they are packing each item individually. The store is clean and theyre still always stocked throughout the day.Girls and guys working there are very friendly and helpful.They have a great selection of delicious cakes which I highly recommend.

A good place to enjoy the drink and Sun 😎☀️

Love their mango cake 🍰 This time, I bought a ton of pastries as well! Very delicious but a little pricy when you purchase several items.

They make it a very safe experience for covid. Items are individually packaged easy to grab. *Egg tarts come in a package of 6. Please dont open the box, bring it to them and they will get you smaller amounts.*

This place is delicious. I love the coffee and who doesnt like baked goods.

Visually appealing and clean environment. Lots of parking in the shopping center parking lot. Restrooms in the building. The pastries and breads are fresh and good quality, and the staff is generally friendly. Also have coffee and boba, so a good place to hang out in free time.

It’s 5:26 currently & the closing time is 6:00. No one answering the phone. What kind of business is this? Very poor business services. I bought one Mango Pana & one slice of Tiramisu and they did not give those to me but I was charged for it.

My favorite bakery’s in Bay Area. Love their mango cake, taro and mango swirl cakes.

More spacious than most 85Cs, but as this branch is extremely popular, they do run out of popular items. Its nice that the labels include calories, for those of us who are dieting. One star off, as quality is not top notch (true of all 85Cs), but theres enough variety that youll likely find something you like at a reasonable price/fair value. Its nice to have one in the neighborhood.

Just went there to pick up an order and the kitchen crew had no COVID masks, and no gloves. I quietly informed the guy at the counter, and he asked them to wear masks, which was received with laughter and this is so silly comment. I am not coming back, ever...

Came in today to get their Monday special: buy 1 get 1 free sea salt teas. Unfortunately, I am allergic to all seafood (including carrageenan which is seaweed). After my drink was made, I didnt realize that the sea salt cream was made with heavy cream. Some heavy cream contains carrageenan. When I told the person who made my drink of my allergy, she immediately said she could make me another without the cream. I was very happy by their customer service. Their indoor seating isnt very large. However, there are plenty of outdoor seating. I am deducting a point because the restroom was not very clean.

Customer service is amazing!! After buying a loads of goodies, my husband and I both ordered a drink, I have not specified that I want a hot drink and no, it was not obvious, I got an amazing looking cafe latte with some bits in and cream on the top. I quietly said to my other half that I meant hot, they could not hear me just the slight disappointment on my face, the kind man who does the drink hurried after us just when we were walking out offering that he changes it for me…..I was okay with the cold one as it looked yummy but I fancied something warm in the windy weather. They truly care that everyone walks out 100% satisfied. That’s 10/10 customer service, thank you for your hard work, we will be back every time we drive to Livermore! P.s the cakes are magical!!!

My first time here, not so long ago opened, very impressed. Just across the San Francisco Premium Outlet, this cozy bakery cafe has a variety of sweets to satisfy your cravings. Freshly baked tarts, buns, rolls, custards, panna cottas, mango custards, velvet cakes, cheesecakes, and many more delectable stuffs. They have Coffee Monday Special, Buy one get one free sea salt coffee. The bakery is self service style, pick your tray and choose your goodies displayed in glasses, cleaner that way, but quite hard to get what you want when you’re holding the tray and thong! But everything they sell are just delicious! I’d come back for another try.

New temporary hours changed. Usually not too crowded unless weekends. Like their cakes

Delicious tasty coffee with lots of other baked products.

*August 2020* Expect a line when its busy as they are currently limiting the number of people inside the store to 10. However, there is no one at the door to check, so its completely voluntaryTip: If you come to 85C regularly, get the app to start collecting rewards. Also, each month there are deals on drinks. This month its a FREE Medium Sea Salt Oolong Tea, plus $0.85 Large Iced Oolong or $1.85 for a Large Iced Mocha.Ive gotten drinks here several times, and its hit or miss. The bread options are decent if you come by before noon.

When you always see people waiting in line to get cakes or drinks, you know this is a good place. Just like the same stores in San Jose, Shanghai or Beijing. Very nice breathy outdoor area, great for afternoon relaxing.

Ok

Line too long. Cashiers Service too slow. Company should have a self pay service machine to speed up the paying process.

Great bakery cafes with multiple diversary flavors cakes and cafe

Really neat bakery. Lots of yummy stuff

Good customer service.Delicious sweets

Very tasty bun and cake, lots of variety too, must try

Its such a beautiful interior and the deserts are beautiful and tasty too!!

Still open for in store order. Outdoor sitting is open too, a beautiful thing! Online pre order fathers day cake gets 15% off. I may get my essential dad...

Nice selection and coffee, but generally always overcrowded and an organizational disaster, ranging from empty cases, running out of trays/tongs, and a dining area thats cramped and claustrophobic. But did I mention the coffee is pretty good? Their posted Mission and Vision statement is: GIVERS, an acronym for various qualities: (G)enuine, (E)xcellence, (R)espect, to name a few. They say the (S) is for Servant Leadership, but (S)tress You Out is more appropriate :D Not a place for the anxious or faint of heart But the coffee...

The people who work here are so helpful & their selection is wonderful. Yummm!

Delicious, wonderful, and sometimes weird pastries. All perfectly done.

Good

Great place for cakes and bread. They were low on supplies so very limited selection

Authentic pastries,looks good..tastes great. Coffee was perfect w/ coffee jelly. Worth the trip.

Great selection of Asian breads and pastries. Ordered strawberry tiramisu. Optimum amount of sugar and balanced taste.

Lovely selection of pasties, cakes and drinks. Their coffee bread and chocolate mousse cakes are to die for!

It was very good and the staff was service oriented. The self serve approach worked well. Will return.

Pastries are very fresh here.

We visited for the first time since Covid hit. Only 5 people are allowed in at a time and staff takes precautions as they process your order. Pastry is still selected by customers but they are now individually wrapped in the display cases.Given the awesome treats -- pastry and boba! -- my famy is so happy we felt safe and are able to return!

Please be aware that people here never answer phone call. So, please dont call them.

I like the cakes here, would have liked some more options for snacks

Good location across from the sf premium outlets. No to much variety

Small spot so selection is slim, but still tasty.

Pretty solid chocolate croissant. Asked for a small coffee, came with cream and sugar. Next time I need to ask for black coffee.

Located in the newly developed (still mostly empty) Pacific Pearl Plaza right across the street from the outlets in Livermore. The grand opening was January 12, 2018 and they had specials running all weekend long. By the time I visited the night of the 14th, all their celebratory free items were out of stock and there were still huge lines. This location is a bit smaller than the ones in Newark and Milpitas, with ~20 seats indoors and a few outdoors. The bread quality and prices were consistent with other 85s Ive been to. As with all newly opened stores, the cashiers and drink makers are slow since theyre still learning.Cash, credit, and mobile pay are enabled at this location. A lot of available parking but be prepared to wait in a line for a few minutes when walking through the display cases and at the cashier. The only difference I noticed from other locations was that we bagged our own bread at a small station as opposed to a worker doing it for us. Happy to finally have an 85C in the Tri-Valley area, soon to be surrounded by Asian restaurants and a Ranch 99.

We came in late at night and most of the pasty were gone. We had different flavored cakes like the mango and the sea salt caramel. Delicious.

Love the bread and cakes.Better handling of customer line during the 6ft distancing is required.Only one cashier leaves the customers to wait in line for more than 15 minutes just for checkout.

Cool place with a lot of different options.

Best place for birthday cakes

Nice and fairly spacious inside with an outdoor seating area with umbrellas! Not always the cleanest but its great to visit and have a snack from time to time.

This beckery is only offer sweets no nimko

I am grateful for those shops are opening and support the locals during this pandemic.The shop was cleaned, individually wrapped for each pastry. Cashier were friendly and nice.I feel unsafe to buy pastries here at this time.I was reading the pastries descriptions and saw a customer used the tong putting the items that already placed on her tray back to the shelf. And in couple minutes later, another customer with a mask below her nose squeezed in next to me and wrapped the pastries with her bare hand and kept wrapping more pastries along the shop.The store should have employee(s) securing the floor and reminding the customers about the COVID19 policy to protect each person in the shop including employees and customers.I hope the manager and the owner will take more serious on this matters to have healthy environment for everyone.

Good ambience, bad coffee

Great food & drinks but excruciatingly slow service sometimes. Its not uncommon to see 10 employees but only one person at the register & one person making drinks.

The worst 85C Cafe I even seen. So crowded, but little to no bread and cake. If they are not prepared, they should not open the bakery at all. Will never go.

Bad service and unhelpful staff. My kid has allergies and the staff did want to take the time to point out or find out the items that were safe for my kid to eat. They did not smile or greet or welcome us to the shop. I have had 85 degree bakery items before and I live their buns and breads, but the staff just put me off coming back. The food quality was to expectation. I would recommend a to go attitude to this place.

Crowded but fast!& Delicious 😀

Got my birthday cake here. Nice staff and tasty pantries. Try sea salt coffee, shake before you drink ;)

Been here many times. Great selection of freshly baked food. They rotate through multiple varieties so every visit is a bit unique. Love their potato cheese bread. The staff always look bit tired and exhausted which dulls the buying part. The coffee taste/options could be get better.

Very great bakery with nice pastries

Yes happy need more make new roll

Good pastries. Love it

I didnt think Id like that salted coffee but its actually good. they have a 1/3 sugar option for reduced sweetness. Ive tried it with and without. I think its drastically improved with a tiny bit of sweetness added. This particular location makes it.better (just my.opinion) than other locations Ive been to.

Good baked goods and good coffee. However, like g lines.

Best coffee and melt in your mouth pastry!

Smaller then the one in Sacramento and came later in the day, selection was very small and sacrce. Staff was nice and piña colada smoothie was great!

Probably the worst 85C Ive ever been to, and Ive been to at least 7+ locations. Food and drink here is on par with all the other spots, but the staff here is slow and rude. Line is always out the door and a 20+ minute wait just to get to the register. Avoid this location unless you have a lot of time to blow!

Always need to go early to avoid lines

Nice salesperson.You should have NoN Alcolholic Tera Mesu cake to attract more customers.

This place is very nice, not so costly and neat. The staff is good and best part about this place is this is near the Livermore outlet, so you can Park, shop and enjoy delicious cakes. There is a huge variety !!! Recommended you will love it.

This bakery is popular in So CAL. Love their stuff, so much variety. A bit on the pricey side but worth it.

So many choices and not enough room in my tummy to try them all :(

Way too many people inside. Very crowded and the staff seems a little overwhelmed. They were out of many items. Took 30 mins to get an iced tea. Everything is delicious tho.

Very delicious asian bakery. Also they have a lot kind of teas, coffees and many dessert. My only observation is about service, it was slow. Real y good quality of bakery.

Good.

They sold the cake that I ordered and payed for 2 days in advance. All I got was option to get a refund or another cake on my anniversary and Valentine’s Day. Even worse, manager’s apology didn’t sound very sincere. He shrugged it of by saying it’s a mix up. Terrible!!

Wonderful variety and excellent staff.

Nice polite staff and clean environment. I feel bad for the workers sometimes though because people just let their kids run around and slam things and touch stuff. Food is great here!

Delicious goodies can be found here! Various Asian pastries including almond cookies, mango bread, and my favorite egg custard cups. There is also an assortment of savory pastries like hot dogs wrapped in buns and ham and cheese stuffed buns. One will also find a display case full of decadent desserts like chocolate cake, red velvet cake, and tiramisu. You can get whole cakes as well as single serve slices to satisfy your cravings. I cant wait to go back and get more goodies!

Line of people, but dissipates fast

Awesome

This 85 is just like an other 85...I visited this place around 10 in the Friday night and everything was almost empty.

Delicious Treats here but BUSY on a Saturday afternoon! This place just barely opened at the time of this review and it is already a huge hit with the locals and visitors as evidenced by the line wrapped around the bakery. It is situated right on the corner, diagonal to the Outlet Stores so Im sure its only going to become even more popular when the other eateries in the courtyard open up! But this is a great place for a dessert, a light lunch or snack or a late night snack! Coffees, teas, and other drinks are available with the 30 plus baked good items to choose from. Each treat is wrapped individually and remain fresh for up to a few days. Everything is baked on site and fresh throughout the day and evening. This has become my go to dessert place as well as my family. Everything is a winner at 85°C Bakery so go early and go often!

Such an amazing array of goodies! All super fresh and delish. Holy cow were they cheap too! It was about $2 for most items so I turned the kids loose and it was like Charlie and the chocolate factory in there. Enjoy!

The bread is fresh and has less sugar than American pastries, has a variety of coffees and drinks too. They also sell cakes and by the slice. 4 stars because its mostly setup to go and my wife and I want to enjoy eating it there. Tables are limited and usually not cleaned.

They have really good collection of bakery stuff, different kinds of breads and pastries. The breads keep on coming out fresh every hour or so. If you are out shopping at livermore outlets this one is just across the street. They even have boba tea and they make them really good.

I love the baked goods. Absolutely delicious. Everything is good. However, their staff could be a little friendlier. I asked if they made wedding cakes and their response was dismissive and suggested I just take whatever is on display... -__-

Very crowded any time.

I ordered a boba milk tea lava cake. super excited even though it was literally the size of cupcake for 5 bucks. we tried it, and it was the saltiest cream ever. i went to complain about it, and a disrespectful worker told me it was a salt cream. who the heck makes a sweet cake, with sweet boba but, SALTY CREAM. and, for the woman to lie to my face, saying that it was supposed to be like that. like i think y’all got your sugar mixed up with you salt. i mean, who the heck makes a salty cake. the person was disgusting and salty like the cake and her makeup was chunky like it was about to fall onto my cake.

The bakery products they sell are really good, and their cakes look and taste fantastic. However, it seems that whoever is in charge of employee management is not clearly not doing very well. If you get lucky, there will be no line and you can pick out your products, pay, and go enjoy them. However, if there is a line, good luck getting out there within a reasonable time. There are lots of people behind the scenes preparing drinks and making new pastries, but there are 3 registers and only one has ever been open in the 4 separate times that Ive gone to purchase from them. I dont have a business degree or have ever worked as a store manager, but I think its clear that you should have another register open when there are 8 people waiting in line to pay and only one register is open. Additionally, when I purchased a cake for a birthday, I asked the guy manning the cash register to give me a Happy birthday sign, and he put it in the bag with the free candles instead of on top of the cake. Now, this doesnt seem like a thing to nitpick about, but every single bakery store in the Tri-Valley that I have gone to has always put it on top of the cake or in a separate bag. I understand that the employee was in training, but still, it is simple customer service, and in a way, I expect it. Ending on a positive note, the cake and baked products themselves are really good, and is in a convenient location near the San Francisco Premium Outlets and Target for those living in the area.

No good if you want a regular breakfast as they only have baked goods and way overpriced coffee. I did see a special bird in the parking lot though as we left to find a sit down regular breakfast restaurant. And, no, we werent at all familiar with the area as we were just passing through.

Wonderful bakery products and smoothies and ice teas. The desserts are very mildly sweet as compared to the other cakes and pastries in the area. Fresh food. Variety of products is different than usual bakeries.

Great pastry and drinks!NOTE: use tongs and not just wax paper when grabbing a single pastry.I got yelled at by the lady who was also not wearing gloves, stocking the pastries.Other than that, I think she meant well.Clean and stocked.I recommend it :)

Nice to have another bakery option in the area. Bread is fresh but I was not impressed with their cakes. The chocolate cake was dry. Have visited a few times. It was interesting that on a Wednesday morning at 9am, 2/3 of the shelves were empty, considering they open at 7am. Had to wait at least 15 minutes as they still had product coming out of the ovens. Nice to know that its not just sitting out for hours but strange that there were only 10 items available.

Amazing texture on their baked goods. Very reasonably priced. Have yet to try their drinks, but, have heard amazing things.

Its fresh and delicious, the only hamburger that I liked.

While waiting for the one cashier to individually wrap the items of the customer ahead of me, civilizations rose and fell. Continents crashed into each other and broke apart with speedy aplomb compared to the deliberatively slow care given to the insertion of a scone into a plastic sleeve. New creatures emerged from the ocean, evolved ways to communicate, advanced from using basic stone tools into creatures capable of colonizing other planets in the time it took the cashier to enter the price and ask if the customer wanted a box. Meanwhile, the other employees silently sat in the back... Hardly moving.The cinnamon twist is good though.

Good!

Dont try calling them. Looking at my phone logs, I called them 6 times over 4 days. No one picked up. Just tried again, so 7 times. Maybe their phone isnt working? I went to pick up a full month cake, NOT WORTH IT, it is better to get 5 of the individual slices where you get a lot more and it costs less. They need to reprice their full month cakes. Additionally, it seems from my recent visit the workers arent very friendly. On a visit in Jan, my wife and I went an hour before the closed and they were putting everything in the case away, they said open until 10, not 9. They have issues to work out. I did try to contact the corporate customer service number to share my experience, however, it has been a few days and I have not received a return call back.

I may not know how the real flavors may taste like but, the variety of selections are amazingly tasty!

This place is great for a snack/treat. Most of the pastries are very tasty, though the selection is smaller than their location in Newark. Also, only one or two savory pastries with protein. Not great if your trying to make this a light lunch.