The ladies were helpful i was able to find a good selection of baskets i was looking for. I wanted to donate some clothes, but you have to call to make an appointment for donations. FYI

I wouldve given this a 5 for what is a well stocked store, with quality and branded items to choose from. The prices are all over the place quit honestly. Some things I felt were a steal; others, I think are a complete joke and exceptionally high. I found no overall rhyme or reason for the pricing method to be frank. The reason I am lowering my star quality is two reasons. Number one I felt that the person who appeared to be in charge I believe her name is Kelly, was quite brash, in general to the customers, and I felt her level of assertiveness towards the employees and training was also very pushy, edgy, condescending, and slightly inappropriate to where it was very uncomfortable to be in the presence of such a situation as you felt for the person who was trying to learn. I didnt get the sense that there was any type of warm nurturing treatment happening in this training and in this type of environment with all due respect I believe it should be the first thing someone is extended. Anytime people are humiliated in front of others something needs to be mentioned. If I felt I would come off appropriately myself I would have stepped in and said something. But the level of frustration it was causing me was causing my blood pressure to rise and I can assure you that if I would have opened my mouth in front of the many people that were shopping I would have become just as much as spectacle as the one I was in attempts to silence, so for lack of a better term I kept my mouth shut and I will rather voice it here and those who have an interest in reading such a thing will find out what they need to know by reading this and no public humiliation will be in place and happening to be witness live. My goal is not to embarrass or belittle anybody so this is probably the best outlet for me. Second, I also lowered my star value because I spent over $180 here, and I took advantage of a 25% off purchase by participating in a $25 donation to their cause. I noticed that there was a additional 10% off for people in the military, nursing or health care, and I believe seniors. I mentioned this discount as I was checking out, but because the cashier had already processed my transaction of cash mind you, I was told that it was too late and I could not obtain the 10% off that I am rightfully do for their signs. I had proof of employment on me, and as far as I would believe, it is the cashiers responsibility and or this manager who was assisting her, which is the same one Im speaking of above by the way, it is their duty I would think to ask me as a customer if I perhaps May belong to any of those groups that are eligible for the additional discount. But they did not neither one of them. So when I mentioned it and Im told its too late I almost felt as if I was expected to do their job for them in a way. You would think that somebody spending is much money as I spent at a second hand store like this would be a valuable commodity for the future to this store, and that fixing the transaction to reflect my 10% off that I was eligible for would have been the least of their concerns as far as a denial, and they would have been more focused on the customer retention aspect. its been bothering me more and more every time I think about it and I should have really pushed the issue but I felt like I mentioned it once they told me no I questioned it twice they told me no again so I left with my things. But it still seems I was wronged in this and I dont see what the big deal is for them to fix it. It seems like its their mistake that cost me. if Im wrong, or somebody else feels that Im sounding out of line by feeling this way please by all means, do share your thoughts. I probably will not return to this store ever again for this reason, and for the unwelcome feeling I got for the 3 hours I was there by this manager person. I wouldnt say she was mean, I would just maybe think her level of professionalism could be extremely improved maybe even just by reading this. She did smile and I did see her engaged positively with people so there is hope.

The items came from donations. But the prices here are higher than in the store

Good store tu buy home good, good quality clothes, low prices an extra discount.

Great store and great staff

Very clean and very nice items on sale for a great cause!

My wife had such a great time there

I love this store. I always find something interesting and the people there always helping and smiling.

I was here for their semi annual Jewelry sale. Also got a nice shirt. Its upscale clothing and shoes and stuff. All beautifully displayed. I use to shop there more before casual dress at work (haha). But I always enjoy looking around. They have great sales on furniture and the whole center has a large Holiday sidewalk sale. Good parking and great place across the lot called The Press.

Beautifully kept store, so clean and organized! Clothing is high quality and very carefully selected. Prices are reasonable, and staff is consistently friendly and helpful. Two thumbs up!

Wonderful little store. Im furnishing and decorating a new apartment - would definitely recommend for this purpose. Lots of good finds, and the staff is very friendly and helpful!They had a good selection of furniture and decor when I stopped by today (my first time). They also hold special sale events every now and again, e.g. jewelry, designer.The prices were very reasonable.

Beautiful boutique-style thrift shop with lots of brand name items. Selection is limited and seasonal, but the shop offers sales once in a while with completely new items such as coats. Items are geared for ages 40+ and it is often difficult to find clothing if you are a small or medium. There are shoes, a rack of kids and menswear, and jewelry display cases. I took one star off for selection.

These ladies are pretty proud of their stuff.....2 dresses exactly alike, priced differently. When I brought it to their attention, they said there’s nothing they can do since it looks like they were priced by different volunteers. Really?? My children waited patiently while I checked out only to be reprimanded by one of their volunteers because they were sitting a couch that was for sale. Definitely thinking twice before I step in there again.

Nicely maintained, clean, & organized thrift store that my family enjoys. Downside is that prices on some clothing & houseware items are higher than what they should be per online site research & other thrift stores. So, I can pass on those just as I would on anything else, as there are still good deals throughout the store.Some new items with tags are marked at higher prices than what Id expect to pay on clearance at retail stores. Store is staffed by volunteers. Some are more helpful than others. Proceeds are stated to be going to American Cancer Society, not sure how they maintain a retail space in Pleasanton despite a volunteer workforce and donated goods, so my hats off to them as it must be working since theres an ACS furniture store right across the parking lot that also seems to be flourishing!

Great spot to find things you may not want to have as a new item. Shopping plus charity at the same time.

I love this shop....its well maintained. Youll foget its a thrift shop....very nice merchandise. Theres also a furniture shop...awesome finds.

Some great stuff in there.

Nice collection of furniture, jewellery, cloths, shoes, artifacts, decorative stuff, and almost everything u need at home. Totally worth the price and really nice friendly staff and volunteers.

Beautifully displayed previously-owned clothing, accessories and furniture.50% OFF Sale 12/15 &12/16/2017.

Very nice stores. Good selection of housewares.

Great place to shop at. Weve been here before and bought a few things.

Its a wounderful cause with great people running it.

A great place to shop. The inventory changes daily.

Nice things

Nice

Excellent service, excellent people and a very noble cause.