user
Stater Bros. Markets
1045 N Garey Ave, Pomona, CA 91767, United States
Appearance
Stater Bros. Markets
Comments
Be
Review №1

Outstanding service very friendly and professional workers. I ordered fried Chicken and was told they were making a fresh batch in about 5 minutes. Of course I chose to wait the 5 minutes and got the most amazing fried chicken imaginable. Great store great people.

R.
Review №2

When the pandemic hit and everyone was hoarding toilette paper, Stater Bros was the first place I was able to get some from so they will forever hold a special place in my heart. They have good deals also and the staff is friendly as well

gr
Review №3

Hardly ever do I have an issue at this Stater Bros. I went in today after picking up my nephews from school. Grabbed a Cleo and Leo Rossiter chicken but it didnt have the price, and two cartons of eggs. When I went to pay, Patty B was the cashier, she rang up the chicken and it was priced twice as much as it usually is, which is understandable since everything is going up in price, I was just puzzled and asked if the price was right, she shrugged her shoulders . She replied in a condescending manner that everything was going up, when she rang up the eggs it rang up a different price than what it was marked and I said something about that as well and she once again repeats what she had said prior. I must say though, for the eggs I misread the price. When she handed me the receipt she didnt even look at me, she was just rude. The young lady that bags the items was kind.

Ma
Review №4

My son went to the store today to get a drink. The cashier (nice gentleman wearing a Hawaiian shirt) noticed the drink was warm and asked if he wanted a cold one. He took the time to go to the refrigerated section and grab the coldest one he could find. This place always has great customer service.

Jo
Review №5

Stater Bros Market always has what I need when I need it ! ....AND THATS FINE BY ME !❤

Jo
Review №6

Looks a lot better inside than like years ago. Employees no whats expected of them which shows theyre being trained properly to meet customer expectations. I believe its a well managed store. A great grocery store to shop at if u dont mind the high prices on some items. I always like to go here if Im in the hood haha. Happy shopping

Ma
Review №7

Favorite neighborhood grocery store. This store provides the best meats and salmon cuts. The employees are friendly, very helpful, respectful and always there when u need them. They also bag ur groceries for u, which is very convenient for my disability. I highly recommend them.

Ri
Review №8

The employees are always friendly and willing to help locate items

Me
Review №9

Always great prices and friendly staff. The only grocery store I dont dread going to.

Ch
Review №10

The morning staff is very rude. This applies to the women however. Greg the cashier has the best customer service Ive ever experienced in my whole life! He should be recognized and made a manager!

Do
Review №11

Staters Bros was in stock on the items we needed. Overall better quality brands then the Walmart Neighborhood Grocery that I have gone to mostly before they started having issues with multiweek out of stocks on items. Hard to believe that Staters has more clout with warehouses than supergiant corp of Walmart, but I guess maybe Staters is better liked. Anyhow store was clean and produce section was stocked with 1st class produce. They let a checkout line build up for a minute, but then called another checker. Overall a good experience, a little pricier than Walmart, but much better in stock condition, and crew seemed happy and polite.

RA
Review №12

My experience go there its always I just love going there my favorite market there is in Pomona Ca.

AP
Review №13

Awesome store! Awesome food! Hard working people😁

Ed
Review №14

Every thing is good to buy the fried chicken is real good the carne asada to cook at home is real good

S
Review №15

Needed 5 items, made a quick run. No homeless on premises, no panhandlers at the doorway, clean store. Thank you

Yv
Review №16

Great customer service. Clean and organized. Always find what I need. Great deals.

Wa
Review №17

Not bad this market seems to be very well stock and overall not bad. Was an emergency stop looking for coffee creamers and they had plenty to choose from. Friendly staff as well.

Ci
Review №18

Nice store. Clean. Friendly. A little high priced but its the only store around with traditional American foods you find at places like Krogers, Ralphs, Safeway, etc. All other store are Mexican markets so certain items they dont carry.

Sh
Review №19

Great customer service! Love Greg

Gi
Review №20

Good food products and close to my home

es
Review №21

Greg G. is the cashier who got my friend and I checked out, and I was very impressed with how well he represented Stater Brothers. Greg G. was very professional, attentive to my needs as a customer; he was fun to talk to, and he was very courteous. Because of how Greg G. conducted himself, I have a much higher esteem for Stater Brothers, and I will definitely be back. Employees can make or break a business, and Greg G. was an excellent example of the ideal employee—someone give the man a raise! Kudos Greg!

Ch
Review №22

I enjoy shopping at the Pomona store. Their market is well kept and the entire staff is awesome and I really feel at home at that store and everyone from the boxboys/box girls to the Butchers to the Managers.and even the Security guards are fabulous and they deserve to be recognized and appreciated in my opinion especially through these trying times because they display themselves very professionally and it must be a great place to work . Thanks for the great service and my hat is off to each and every one and I hope they get the recognition they deserve. Good Job

An
Review №23

I love Staters bros

Ro
Review №24

They have a big selection of groceries its awesome

Sh
Review №25

Their meat made them famous but first you need to pass the Test of Extreme Patience. Obviously, I didnt do well with the Test.

La
Review №26

This store has the worst customer service of any staters ever...the employees are lazy ghetto and completely untrained..I always hear them fighting with customers..its a disgrace...they dont want to help find items..I dont know is the ready answer for these ppl.completely useless.

Ma
Review №27

Family favorite since I was a little girl born in 1961

Ku
Review №28

Its actually one of the better stater bros around, if they had better fresh seafood Id of given them 5 stars

Cy
Review №29

I love stater bros. Clean store and great cashiers!

Me
Review №30

This is the closest Stater Bros store to where I live and I visit this store few times every month. My main problem with the store is, it looks really old and outdated, The aisles are narrow. The meat counter looks somehow dirty. On one of my last visits, about 6 PM at night, I had to wait 20 minutes for a box of fried chicken. C;mon. which store doesnt have continuous flow of most sold deli item around dinner time ? And I was not the only one waiting for that chicken batch to come out of the fryer. This store, just doesnt have the appeal of some other stores that go to. It is one of my last ditch efforts if I am going there, not my first choice.

ch
Review №31

Nice and not crowded. Just needed a water. Thats all. Waiting for doctors appointment on Orange Grove Street.

Ga
Review №32

Nice neighborhood market. I wish I had one in Fresno. Store was laid out in a easy to find order, employees were friendly and helpful. Especially at the service deli. The fried chicken was super good.

Da
Review №33

I always shop here. Really good store

Ad
Review №34

A little pricey but you got to love stater Brothers

He
Review №35

My go to market. Cashiers are friendly. The meat department is awesome, one time a gentleman in the meat dept.went out of his way to find a ground beef chub in the back for me since they were all sold out in front. Great service

Da
Review №36

This is definitely one of the better places to shop for me. The employees are respectful, helpful, and almost always smiling. Im pretty sure with the way things have been lately in this world we can all use a little happy, and smiles in our lives. Also got some fantastic info to help me with my best bud Cody (my dog) from an employee here so thank you Stater Bros, for your great employees, and a super shopping experience.

P
Review №37

A little over a week ago, I put something down on a soap dispenser in their bathroom, realised it about 10 mins later and ran back, but it had been taken. As the staff had to personally let customers in, and since there were only 3 employees there, who all said theyd let no-one in during the ten mins or so between my 2 visits, and since they were seemingly too dismissive of my claim, I assumed it mustve been one of those three employees. I wrote a (now deleted) rather poor review here, in my frustration and anger, despite my absent mindedness having ultimately been the cause. I was surprised to see a prompt response from the company, assuring an investigation, and inviting me to call them. I was further suprised, upon calling, that they seemed sincere. They reviewed their security footage and found it was a customer who somehow had gleaned the lock code and let herself in, and I believe them; other businesses will only review footage of a customer sustaining theft if the police .force them to.So, I tossed the previous 1 star review to replace it with this 5 star one, as their apparent sincerity and honesty plus commitment to fairness and doing the right thing, was a welcome suprise.Especially in this time of paranoia and mistrust, and especially on the part of a corporation. Still missing my $100 item, but I was duly impressed with their customer service I hadnt even asked for.

Jo
Review №38

It has a long history of southern California. It is the OG of all the other markets in the area. They have everything you might want at decent prices. But the meat department is the best. The best meat around bar none.

Cl
Review №39

It my flower shop. Nice staff

Mi
Review №40

I used to stop by after work when I worked on Garey Ave. The prices are fantastic! I could not believe the savings there! I will stop there anytime I can and stock up! People are nice too!

Pe
Review №41

Still my favorite grocery store! And they now have broccolini!

Be
Review №42

They hire beautiful people hard workers very friendly in a tough neighborhood

Ar
Review №43

Excellent Stock and Professional Staff

Ro
Review №44

Great grocery store been going here my whole life

Br
Review №45

Best store to get steaks at

Te
Review №46

My son liked the frozen food section which had more variety.

Je
Review №47

Always some kind of activity happening in the parking lot or people outside harassing for something. I did notice however the manager does try to handle the problems outside often. Also, a lot of the items I shop for are never in stock. I do appreciate the store workers for being there everyday though.

Da
Review №48

Im Security Officer i Work Here

Tr
Review №49

They have the best hot wings and potato wedges and I love there lemon pie and flash warning go get your water and toilet paper now

La
Review №50

Stater Brothers Pomona need I say more.Ive just had bad luck at this store. Lost my wallet there, ex-girlfriend caught me there with another girl, paid for my groceries and left them with the cashier as I used the restroom, when I get back my groceries are gone. You would think the cashier would notice...no she was to busy thinking about the joint she wanted to smoke

Da
Review №51

Did a good job with rearranging the shelves.

Ru
Review №52

My favorite store. Best customer service and great prices and produces.

Ro
Review №53

Thank you for the great service you provide. All of your employees are very courteous and are always very helpful.

La
Review №54

People who works there all with bad attitude

Da
Review №55

A Lil Pricey But I Love Coming Here

To
Review №56

Best market butcher shop around.

We
Review №57

This is another Stater Brothers location I love to go to very clean, good management, very nice, and I love how its not always too busy. The lines can get quite hectic but I love when theyre not

Ka
Review №58

Good spot for those delicious rib eye steaks..

Mo
Review №59

Love 💘 this market always clean they carry my favorite drink CAYMAN JACK. Plus the workers there are super friendly

Jo
Review №60

The best quality food in town. The meat is always fresh and they prepare at your taste. Great service from the person cleaning the carts, the people at the meat department to the cashiers. Thanks for going the extra mile.

da
Review №61

They got good meat 🤤🤤

Je
Review №62

It was a nice experience. The store is clean and I found everything I was needing. Besides, the staff is very friendly and helpful. ♥️

An
Review №63

Like to shop first thing in the morning, less customers, cashiers always helpful

Al
Review №64

The bros been the goto sto since I was knee high.

Da
Review №65

The morning cashiers are rude and need to smile more.

Al
Review №66

I like stater brothers at this location. There is long lines here however its California a lot people. Luckily I haventvhad any issues. Clean as I can see. Staff friendly. Great atmosphere.

Mi
Review №67

Theyre nice enough to let me into use the bathroom, because of this covid-19 pandemic a lot of bathrooms are closed and on top of that being homeless a lot of people assume that if you want to use the bathroom its only to use drugs, but they are nice enough to let me in and give me the benefit of the doubt which is not in vain thank you stater Brothers

Su
Review №68

Very helpful and friendly checkers. The new deli employees are better than the ones they recently replaced.

Li
Review №69

Store is very clean . Organize n safe parking area. No strange people.👍

Re
Review №70

From the Gentleman Cleaning the carts to Leaving again it was 100% Top Notch Perfect.. I love our Local Stater Brothers 91767

Ch
Review №71

Last night i went to Stater Bros. has nearly every grocery item I want. The meat department has excellent service, competitive prices, and high quality products. Stater Bros. is where I get tenderloins to put on the grill, and its the best steak in my lifetime. Very helpful young lady name Laura extremely generous and super helpful. Kindest Employee by far :)

da
Review №72

I have lived in Pomona for 40years. I use to shop at the Stater Brothers on Grand and Garey and now i highly recommend this location. i keep seeing reviews about this Laura Gal so i checked it out. she is the sweetest doll and super helpful and seems to be busy constantly. By far my fav employeeplus great deal as always

Jo
Review №73

Gods market clean and friendly workers

Ma
Review №74

Fast service

Tr
Review №75

Nice clean store . Staff were friendly and greeted upon arrival. Sadly they dont carry my Spinach pasta salad in the Deli. But a Great Place to shop.

Ni
Review №76

Nice staff, clean, and has most of the stuff I need. Somewhat limited selection though compared to more high-end grocery stores though. But I otherwise enjoy shopping there.

We
Review №77

Love stater bros. Its my favorite. Always have what I need, reasonable on my pocket book, clean & cust service is great. Mostly its not a mega store, so Im in & out purdy quick. 👍

Ar
Review №78

They need to improve in there Deli Dept. They only have on worker to help customers. I have to wait every time I go buy my Deli for about 15 - 20 minutes because it gets so busy...I really think they need improvement....hope you guys fix that problem. Ive been a loyal customer for over 30 years....

To
Review №79

Always to crowded, feel unsafe due to there exit. Always low on stock. Still have one entrance and same exit. Very unsafe. Manger must not care for their customers . Cant trust their one door opening and exiting the store.

Ca
Review №80

Extremely friendly staff and excellent meats! I basically shop here every day and am continually impressed by the service and selection of product.

Tr
Review №81

I go to this Stater Bros. almost every morning.... the people are so Nice and courtesy. I Love the lady that works the cash register in the morning. She is fast and understands that people are on their way to work and she is very helpful because she knows my days off from work better than me!

Es
Review №82

My son decided to make dinner 🍲🍽️🍴 for me 😋 cuzz he saw a video on Tic Tok and want to try his ✋ at cooking ....Soooo the best place to get just that right cut of beef 🍖 is STATER BROTHERS

Ja
Review №83

Theyre fast and friendly and have most of everything at good prices

Je
Review №84

Great price on blueberries. Friendly service. Good COVID procedures followed.

An
Review №85

Very clean good customer service

Ni
Review №86

Good store nice employees clean store

Al
Review №87

Very nice employees, Young Lady name Laura i believe it was. Really sweet helpful young lady :) She needs to be promoted dont even know this Gal, but she been in same position for a while seems like. Nicest employee by far!

Sr
Review №88

I was amazed to find the shelves fully stocked with fresh produce, meat, canned goods, pasta, etc. Just 5 days ago was at another store where most shelves were bare at 7am! I was told that the Stater Bros.company is we organized, and it shows. Bravo, Stater Bros.!

Er
Review №89

There is a Sign at the entrance that says to wear a mask and if u dont have one they can provide one for u if u ask for one.I also Saw an Employee disinfecting freezer doors,Thank you stater Bros.market for the safety precautions to keep us safe.

Ly
Review №90

Great prices, clean store and friendly cashiers.

Ba
Review №91

Fully stocked with pleasant employees and managers.

Mo
Review №92

Found what i was looking for. Great customer service.

Ch
Review №93

Great service

Si
Review №94

Great service

Am
Review №95

Clean and fresh always

ma
Review №96

Nice store . Decent layout. Friendly staff. Good job taking precautions for Covid-19.

CH
Review №97

I went at 9:30 pm,. I walked by the meat section in the back and ALL I can smell was the bathroom. It was a very bad poop smell

Se
Review №98

Great quality at a great price and super great customer service .

Ge
Review №99

Clean store & friendly staff. Fair prices.

an
Review №100

There was a young lady name Laura she was super helpful..... she seemed to stay busy even when doing the lot/carts. If i could i would give her 10+ stars. Really sweet, nice employee at this location. Need more attitudes like hers :)

Information
97 Photos
100 Comments
4.4 Rating
  • Address:1045 N Garey Ave, Pomona, CA 91767, United States
  • Site:https://staterbros.com/
  • Phone:+1 909-629-9244
Categories
  • Grocery store
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations