Very serious and effective car dealership. The client service was excellent. The sales professional I dealt with was very hands-on and detail-oriented, and managed the transaction paperwork and the refurbishing/shipping of my car in a flawless manner. I highly recommend this dealership to all the fans of classic cars who are looking for a serious collaboration.
I recently sold my 13 year old 500 SL through Auto Critic Classics. Couldn’t be happier. They were honest efficient and kept me informed. Car was sold in a week for agreed price. Highly recommend.
I guess I am the guy who purchased Mr. Schaefers 13 year old SL500. Very low mileage, clean car. As with any older used car it was sold in as is: condition. After taking delivery of the car a couple of unseen issues came up. Spoke with Paul who assured me that they would be taken care of without a penny coming out of my pocket. The issues were promptly corrected and I couldnt be more pleased with the whole purchase process. Thanks Paul, Mike and Justin.
Our advice: take your business elsewhere. We purchased a Cadillac SRX from Auto Critics (Pompano Beach) in December 2018. The day we called the dealer, we worked with the salesperson Paul who assured us that he had checked everything out on the vehicle, and that everything was in good working order. We were very insistent that everything be in good working order, or that we be made aware of any issue, because we lived over 900 miles away and could not inspect the car without spending significant money and time to inspect the vehicle. He said he understood and bragged about the “awesome” condition of the car. We agreed on a sale price, placed a $1000 deposit, and purchased non-refundable airline tickets to fly down and buy the car the following week. The next day Paul called us to tell us that a hood strut and tire pressure monitor were not in working order, and we argued about who should pay for it. He assured us that those were the only items that were non-functioning. Several days later, the afternoon before we left to fly down to pick-up the car, Paul called and asked if we were going to pay for the hood strut and TPM, and he assured us again that everything else was in good working order. When we picked up the vehicle, Paul attempted to rush the signing of the papers since it was at the end of the day. We took his word that everything was in good working order after he drove us from the airport. We settled on us paying for the parts on the hood strut and TPM, and he covered the labor cost. After we got home, we had a state required inspection for our sticker and found that the hood strut and TPM had not been installed, and we had 5 items repaired (some in order to pass inspection) costing about $1350. There are three items we have not repaired at an estimated cost of $500. We contacted the owner Mr. Depaci who has done nothing, not even the courtesy to return any response to our certified letter. Based on our experience, Auto Critic is untrustworthy, to the point of boldface cheating (charging for parts and labor for work not performed). There is no good reason to do business with them, for any reason. The owner has no concern about deceitful and unethical behavior in his business.
We purchased an 07 Mercedes from Auto Critic Classics and Paul and the service team went above and beyond to make sure everything was in top order. Highly recommend if you are in the market for a car.