Afren was great! He was very professional and helpful throughout the process. Husband loves his new work truck!! Very nice staff in office who work hard to get an approval. We will definitely be returning!

Purchased a truck from Steve Weiss and in less then 72 hrs the truck broke down. I have tried reaching out to Steve in a professional manner via email and phone however no response. I feel this is no way to do business nor is this a way to build rapport and get more business referrals from myself as well as other customers. DO NOT DO BUSINESS NOT PROFESSIONAL AT ALL

Purchased a truck from Steve Brooks. Best experience ever! He even hooked me up with physical fitness and relationship advice. Literally saved my marriage! Ill be back for sure.

Customer service was great. They take care of you quick and fast

Would give negative stars if possible. Very long story short- this company sabotaged our box truck in order to substantiate unnecessary repairs and an inflated, exorbitant repair quote. When we told them we would pick our truck up for a second opinion, we were advised it was not starting and when we questioned why it was when we dropped it off and wasnt now, they said never mind it does start. The truck was picked up and upon inspection by another mechanic it was found that the fuel filter seal was pinched and hanging out and the system was left unplugged. The service writer (Buddy) apologized, but after many requests for his manager to call me, I am still waiting. Upon replacement of the fuel filter, since the seal was damaged by their shoddy installation, we found they had put pieces of aluminum foil in our fuel filter to try to substantiate their ludicrous and unnecessary repair quote of over $12,000. We have contacted the authorities, made a complaint with the BBB and will be posting this negative review on every platform possible to try to warn others of the shady and criminal business practices of this company. Do yourself a favor and find another company to do business with. DO NOT USE THIS COMPANY unless you want to be robbed blind or have them sabotage your vehicle when you refuse to be taken advantage of. For some reason not all photos not uploading to my review, but have been added to the companys google listing. There are photos of their work and the quote... go see for yourself !!!

AMAZING DEALERSHIP! Very honest and go above and beyond to ensure their customers are taken care! A++ ALL THE WAY!

I am in the hospitality industry and customer service is incredibly important to me. Before I ever spoke to a representative I over heard two employees bad mouthing whom ever had been in before me. I turned around and left immediately.

Buddy is great my truck was broken on Friday had it back by Monday!

I was looking for buying a truck and equipment,I called and talked to Mr.Alberto, Who helped and answered all my question. Hes so proffesional and Excellent. Kudos to youMr. Alberto. Alberto Ur the best!

Looking for a car can be so frustrating. Spoke with an agent name Alberto and by far he was so much helpful and patient with me. Very nice guy and best experience ever

Spoke with Logan who was beyond helpful. Very polite individual and would recommend him again. Appreciate the information.

A quick shout out to on line agent Alberto. His knowledge will help me when making my final decision.

Kudos to Alberto! Very professional and helpful! I would recommend this to my friends

Steve Goldman and his team always take car of me. This is my 7th truck in 3 years I have purchased.

I talked to a guy named Alberto on the phone. He gave me enough information to answer my questions. I’m satisfied!!! 👍🏻

Called in to speak to someone in sales ... Logan took the call and was extremely helpful in getting me the information I needed :)

Bought a 2017 Hino with confidence everything would be as perfect as I was explained it would be. I was even told if it needed anything to pass PA state inspection, to let them know and they’ll cover the expense. Over $500 later all my phone calls, text messages and emails have been ignored. At one point I was even told by Brian they’ll mail a check out by the end of the week. That was 4 weeks ago. Come to find out they went back on their word and that hurt me more than just financially, but the trust I had in them was destroyed.

Ordered a part that the part dept said I needed, wrong part and wanted to return it, was told it was special order so i cannot return it. $200.00 part I am stuck with. Not good ethics. i was even willing to pay return shipping, even though it was not my mistake. Be careful in dealing with this company. Sales was great! Would never go back to them again

Purchased my Hino the other day with the help of the best salesperson Francesca...she is smart, not pushy and helped me from the beginning to end.

Called about a used Isuzu box truck advertised and Fran was great....very professional and really kmows her job well.

Fantastic experience talking to Logan on the phone! This has been a great experience!

Awesome costumer service by Alberto! Thank youuuuuuuuu! Every penny was worth it!

Fantastic experience! Needed information on a trade and Logan was of great help!

So I just purchased my 2nd truck from this dealer. My 1st truck was in October 2018. My salesman Steve Goldman & David Williams. Today I purchased my 2nd truck from them. These 2 are by far the best salesman I have ever dealt with. I spent over 110k at this dealership and they have gone above and beyond. It is hard to find people that do what they say and they are men of their word. If you are looking for 2 guys that you can trust and will do whatever it takes to earn your business and keep coming back its them. They have helped me beyond the sale and addressed any issues that have come up. These guys deserve to be recognized for there dedication to customer service during and after the sales. Thank You...

Alberto was so profound with his job! the best service ever!

Good customer service. Alberto was so nice.

Great help from Logan Figueroa. Will tell my friends and family.

Alberto was super helpful, and is knowledgeable about the product! Great employee!

Felt the salesman Logan was very honest, very friendly. it was like they knew the answers to my questions before i had to say it!

Great customer service over the phone with the representative name Alberto!

Mike Bouffard rocks. We tried working with dealers in Orlando but Mike gave us best deal, financing and service including delivering Isuzu box truck to us. I highly recommend him and Lou Bachrodts dealership.

Called in for information about vehicle delivery spoke with logan who was extremely helpful

Very busy, average truck service center except for inability to quote prices accurately. Significantly more once you get there. Should be easier to get accurate price before hand.

Spoke with Logan in sales, he was very patient and polite with me.

Would also put negative stars! Trying to scam us saying there is diesel in the D.E.F tank, which there isnt. They showed us a water bottle of what they claimed they pumped from our tank, we asked why didnt they pump it all out then, they had no answer. They wanted to charge us over $700 to change out a filter, and said if we didnt do it the warranty on our brand new truck would be void. Our next call is into Isuzu to make them aware of this dealership. Truck runs and has been running just fine.

This was a completely amazing experience, reading some of these reviews I just dont understand it, Steven Weiss, Steven Goldman, and Steven Brooks are all hilariously professional, it made the entire experience a complete pleasure. These guys arent just their to sell you a truck, they genuinely care about who they are selling a truck too. 5 stars for the overall experience, and the deal I got on my new Isuzu.

Brandon was an amazing salesman! Everyone here was so helpful, kind and informative. They gave us an amazing deal on a va, and handled all the DMV paperwork and even let us come inside to the office with our dogs and gave them water. Super nice! Their customer service is amazing and you don’t feel like you’re being pushed or pressure to buy. They are there for you. We love them and will deff recommend to everyone! :) thank you guys for helping us so much! :)

On the phone with Alberto. Very helpful with informations

This dealership is the worst of the worst in the planet. I order a box truck in May 2015. After I talk to salesmen name Mike, he told me to wait 4-6 weeks. I wait it til August 15 to get my truck. When the truck was deliver to me was a nightmare . I got charge for everything and nothing was done. . I file a lawsuit again them. Now we see each other in court. I will never never recommend this garbage dealership to nobody. Be careful guys. This think is a nightmare . Save your time and money. .

Steve Brooks was great to work with. He is a guy with value. 5 star. Would highly recomend him.

Logan, great kid, helped me out on just what i was looking for

Came in with my Husband, and we sat down with Mike, and we were pleased at the level of service, we had been shopping around at other dealerships, and none compared to this one. Overall, the best Dealership we have gone into thus far, definitely will be coming here again!

Great Dealership, gave me a great deal on a Hino that I was not able to find anywhere else..amazing service, great customer service and people. Very helpful, and informative.

Very disappointed with the service at this place. Beware of the bate and switch tactics!

Fran is really good at what she does, she helped me with all my problems.

Awesome work grate service and on a timely matter will be coming back to service my trucks

Awesome 👌

Needed information and Alberto was a great help

Update 05/20/2016 : After filling a complaint with the BBB, we were able to come to a resolution with Lou Bachrodt. Ive adjusted my review from 1 star to 3 stars because we are pleased with the outcome and that Lou Bachrodt made this right with us.If I could I would give negative stars. We purchased a brand new 16 truck, the manager Steve Weis, and his salesman Steve Goldman were VERY quick to sell us the truck. They even came to our warehouse to do the paper work and bring the truck. BUT the truck needed a lift gate, we thought they were going to do it themselves but they contracted it out to some company in Hialeah (already new it was bad news as from experience I dont trust any work out of Miami-Dade) Weeks later Tri County delivered the truck finally, and guess what? the lift gate was faulty and not welded on correctly... they did a horrible job. We called the salesman Steve whom drove over to our warehouse to inspect and basically told us there was nothing wrong, until we showed him how the gate got caught and would not come down. They send over the manager, or some rep from this crappy company in Hialeah and the guy told me that we had to drive the truck to Hialeah (from North Broward) Which we did and I had to follow the driver there because we were told we were going to leave the truck there. Every single person who worked there, including that manager were extremely rude and coming at us like they didnt care about their crappy job, or that they are costing us time and money. Then they told us we had to drive the truck back and they did not want us to keep it there. This is the people that Tri County decides to do business with... So the next headache and what shows how dishonest Tri County is.... We have a business to run, and was out a truck,the salesman Steve Goldman told us to rent a truck and they will reimburse us the costs of the rental. They had our truck for over 3 weeks! The rental ended up coming to around $600.00 We even made our first payment on the loan during this time for a truck we didnt even have in our possession. So finally after all the stress we got the truck back. As requested I sent Mr. Goldman the receipts from the rental that clearly showed the dates, etc. He kept telling us that the office was cutting a check, then next excuse was that some accounting manager was out on vacation, then excuse after excuse, he then stopped answering and returning our calls. We called their office numerous times for the manger Steve Weis, just to get to his voicemail with no call back. After numerous texts, and phone calls to Steve Goldman he told us that he wasnt involved anymore and we had to take it up with the manager Steve Weis, then more phone calls with no answer and no return calls. I kept texting Mr. Goldman then he got back to me and said that they would only agree to pay for 2 days and would cut the check. That was on 04/08...Today is 04/25 and we have yet to receive any correspondence from them. We purchased this truck in December of 2015 and didnt get it back until very late January, almost February. We havent received any check for any reimbursement amount. These people run a dishonest business. They just want your money quick and dont care about you afterwards even when it was something that was clearly a mistake on their part. Looking back I should have gotten it all in writing that they would reimburse us but since I run an honest business, I took these peoples word... I am disgusted by their business practices and will never do business with them ever again nor recommend them to any of our trade partners and vendors.

Worst experience ever on service departmentwe left our truck there for 2 days was sitting there without anyone looking at it than will one of the personel wuoted me 1700 for front brakes which was the original estimate i wantedinstead they did oil change on the truckdefin not reliableto bad thats what i actually bought truck from i tought they would be better

Thanks Alberto for the informations needed on my truck rental!!

Needed information Alberto was helpful

Spoke to Fran and she helped me with everything I needed.

Spoke to Fran and she helped me with all my questions.

Logan was a great help !

Great People, Great Customer Service, very honest as well!, Would Recommend!

Great service, Steve Brook was a great help!

These people are talkative, they say they are the best in their work and they are mediocre some charlatans lack talent, I had a very bad experience with them they gave 2 blows to my credit with the same bank thing that makes no sense left me 2 weeks waiting One answer and they were not kind enough to call me just in case, my recommendation look for other options !! Pathetic service do not trust the seller JOE pretends to be your friend but wants to scam people. WATCH OUT!!!!!