Mt experience started out great. I wasnt there for 30 minutes before I was approved and test driving a car. The sales man was friendly, but seemed inexperience. The hassled were too numerous to list. All I will say is that I dont care for lies from poor communication or ignorance. I was surprised more unpleasantly than pleased. And no I will not purchase another vehicle from bob Hurley. Nor would I send anyone competent to purchase there.

They were efficient and had to do sensor checks for me. I appreciate theyre taking the time to explain what is going on with my vehicle and how much it will cost to repair.

So we shopped over the Thanksgiving 2020 holiday. We met Daryl Ramer our sales associate &we had a great experience. We actually went out the door with 2 new vehicles. Great customer service,clean lobby,and quick service.

The salesmen were excellent!! They helped us find exactly what we wanted, in our price range, and went above and beyond for us!! If you are looking for your next car or truck, THIS IS THE PLACE TO GO!! Thank you Bob Hurley Dodge Chrysler Jeep Ram!!

My salesman was Johnny and he worked hard to get me in a ca car today so 👍👍for him and the credit manager was awesome. Sorry guys it took 1/2 a day. Definitely will refur ya

My wife and I are recently bought a 2021 Ram Laramie and Zak Stovall-Hoy was our salesman. I travel for work and while on my way to North Dakota I picked up road debris in my tire. After putting on the spare I noticed the rim was bent on the inside. I contacted Zak and he went above and beyond to make arrangements for me a thousand miles away at the nearest dealership to get my wheel and tire replaced. He is a great friend and a great man to handle everything in the manner he did. Thank you to Bob Hurley dealership but especially thank you Zakk your the best.

They went above and beyond to tell me the exact condition and necessary repairs needed for my vehichle. The tech named Zach was very professional and helpful. Only thing was it took longer than I expected. Definitely will go back.

During an oil change they told me my Wifes Challenger needed new brakes all the way around. I ordered high performance replacements and when I took them apart, they were still like new. Hold onto your wallet here

They absolutely have no clue what theyre doing. I called before going there they said my battery was still under warranty they would test it and replace it if needed... then called me said nothing was wrong just dont leave my headlight switch on auto...lol anyway I go get my jeep next day wont start. They said the battery was good. I took it to another shop after testing it they tell me the battery is bad. Well Bob hurley just simply cant afford to replace a battery under warranty than maybe I need to reconsider what I buy from them from know on Ill take my business else where. They do not deserve to be in business if they do not know how to run one

The service I received was excellent on both cars Harry one was very polite answered all my questions I am a very satisfied customer yes I would recommend them to all my friends Thank you very much

Thank you for fixing us up so fast on the Friday before a holiday!!

Had one good experience with them. After that, it was poor. Customer service was lacking and they failed to fix my car properly, resulting in more repairs needed.

I had received exceptional service, they got my oil change done so quickly and they were so kind!!

Thank you to Cory Jones for taking good care of my car at last minute fixing the heat shield over my exhaust as well as putting on my new front brakes. Highly recommend getting your vehicle serviced here!

The sevice I received there at Bob Hurley was excellent. The guys in the service dept helped me work around my budget. There all so great at there job. I will be bringing my truck back for sure.

I do work here so Im a little biased, but I do have my personal vehicles serviced here, and my honest opinion would be that we have the best service team in town!I highly recommend our team for not only FCA vehicles, but for service work on any make and model vehicle!

It was great. They negotiated the price and delivered it to me. Thanks Joe Hurley..

Pretty good group here and will work sweet deals for ya. Give them shot you wont regret it.

Ordered a part, it was late arriving but I understand that with the crazy Covid, however I was not called when it arrived. No answer at the parts desk when I tried to call. When it was installed they tried to charge me $2000 for the warranty work. When I asked about it they asked me if I had bought an extended warranty! They ended up doing it under warranty but charged me $377 for filter change after they quoted it on the phone at $250. Scammers and dishonest. I will drive to the city from now on. Avoid

My husband said that Zac was a great guy and took care of the recall. Very happy with the service.

They worked on a Dodge Ram for me did a great job fixing it.The price was great also.Thank you all that helped.

Very nice people gave me a real sweet deal on a Dodge Big horn 4x4

Service dept has been very helpful. Were super polite when I came to check on my car and they were more than willing to explain the issues and store me exactly what was going on and damaged parts. They also kept me informed over the phone along the way. Would definitely recommend for both major and minor repairs and maintenance.

They were absolutely amazing I’m going back.

Everyone was very friendly and knowledgeable, helped me with evey step, from buying my first car to my first free oil change, I definitely would recommend them

Weve bought 2 vehicles in a year and a half from Bob Hurley. Both times were quick and painless. Would I recommend them to others? By all mean, most definitely!

Always great service, both staff & quality of work.

Thank you so much for Jeremiah. He was very dedicated in helping us get the vehicle we wanted at the price we wanted. He worked with us until it was done to our liking! Jeremiah was knowledgeable, patient, informative and diligent!Thank you Jeremiah at Bob Hurley. You have earned yourself a long time customer.

Made appointment on Friday then changed to Monday at 1:00 p.m. Took 2 hours to get oil change and tires rotated. I know they are short people. The friendly service for sure. Affordable prices.

First off, if I could give this worthless excuse for a dealership an even lower score than one star I would! I had bad experiences with both sales and service. first sales, I walked in to look for a new truck to purchase since my old one was no longer reliable and told them what I was looking for, they said there was a fresh trade in that would fit my budget. I was told they would send pictures of the truck and let me know when I could come look at it. After three weeks of waiting for a phone call, I noticed the truck was posted on their website but never received a call. A few days after that I received a letter stating my 700+ credit score, $4,000 dollar down payment, and monthly income was not enough for them to give me credit for the vehicle. The letter stated I could receive a loan from a bank or credit union but I was not good enough (did not qualify) for them to loan me the money. After running my credit and making me wait nearly a month for a letter denying me a chance to purchase a vehicle from them, i went over to another dodge dealership and had no issue purchasing the exact truck I was needing. The least this place could have done was call!Now for service, I called trying to make an appointment to get my oil changed and they informed me that it was not necessary to make an appointment I needed to just show up so I did just that but was told they were too busy to change it that day and for me to come back the next day.When I showed up the next day, I again was told they could not change my oil that day as well! I do not live close to the city so it was a complete waste of time and money just for me to be turned down twice.I will never go back here and will tell everyone else I can to avoid this dealership and company!!

Had a great experience, Bethany in sales worked hard to find and get what I wanted. She was honest and to the point, and hassle free. Brandon the sales manager was able to beat out the competition, and deliver on all aspects of the sale. They were both great and easy to work with and made the experience easy and hassle free. I look forward to doing business with them in the future!!!

We shopped for months and could not decide on a vehicle. Bethany was very helpful and showed and demonstrated several to us until we found the one we loved! She is not pushy and is very helpful and made us feel like we were family!! Great people up there...

I had a quick and positive with the Service Department at Bob Hurley. Absolute professionals.

This dealer ship was not able to fix my vehicle and didnt even want to try. It still cost me 130$.

I went to get my oil change, air filter checked as well as tires and all my fluids that go into a challenger motor! First if they did change the oil they didn’t reset the oil notifications that say I need an oil change ! My oil gauge says it’s at 0%. My tires were almost flat, so they didn’t check them! So I really wasn’t pleased. Now I have to go back in to see if he actually changed the oil and also they said I need new shocks!! The car is a year old!!! So I really was satisfied with the overall service!! But the staff is very knowledgeable and friendly. I’ll keep going while my car is still under warranty and because of the friendly people who work there

Scheduled an oil change and tire rotation, it had been 10K miles since tires last rotated. Also asked about a recall, wasnt sure if they could do it just wanted some details. When my pickup was ready I was told my tires were still good and did not need rotated, I had uneven wear so I dont understand why that decision was made but I should have at least been called and asked if I still wanted them rotated. When I asked about the recall I was told they couldnt do it but they could not tell me what the recall was so how did they know they couldnt do it? As it turns out there is still no fix for the recall, my issue is the way I was dismissed rather than given an explanation.

Waited three hours for an oil change and a rotate with two being balanced to the front. A lot of confusing in scheduling seeing as the work load had to be split between two techs, which I understand is not their fault. With previously shop experience I could tell the lack of training in the shop is a real problem, and again not their fault. Management needs to reevaluate how the training is performed and who needs what more effectively.

Johnny found the right vehicle that fit my needs and wants! I even got to test drive overnight to make sure I loved it before sealing the deal. Johnny made sure I knew how to work everything and set up my phone. All the features were listed but he went above and beyond to explain what I didn’t already have. My Durango GT has all the bells and whistles over my Malibu and will have enough room for a second car seat when my baby boy gets here soon!

Bob Hurley Dodge in Ponca City is A+ excellent customer service. Will recommend to anyone who asks me where to buy a vehicle.

Been trying to get parts for my vehicle. Paid for them. Been waiting a week with am excuse everyday. Ill be driving to Enid for costumer service issues from here on out.

They had some hiccups but they will get you done. Great Place to buy a vehicle. You have to be patient with them but they will get it done! Thx for my Truck Bob Hurley

They went to far when it came to trying to sell me a Jeep. Plus. I had taken my Jeep in for a couple of recalls and the clips that held the piece on was broken by the dealership. I told them whoever took the part off broke the clips but they did not replace them. I also took my Jeep in with a heat and air problem. They put a new filter in. I thought it was something different and told them what I thought it was but the new filter seemed to fix the problem. A couple of months later when I turned the heater on in my Jeep it began to do the same thing again. They now wanted to put the part on that I told them it probably was to start with. For only 400 more dollars on top of the 300 I gave them to replace a filter. Uggg. I was certainly glad to leave. But I left without the clips replaced and the heat and air not fixed.

Was charged $70.00 for an oil change. Have NEVER paid that much. The service person did give me a discount for my next oil change. I do not have a Diesel engine. Bought my Jeep there in 2014. Every oil change has been done at that location.

The new service manager Jon is top notch. Hes friendly and hes funny. His crew is good and did my oil change rather quickly. Thank you guys. I will definitely be coming back for all the service needed for my car.

I came in to get my vehicle serviced and went looking around while we waited and Bethany was a great help to us and helped us find a truck that worked great for us to travel with! Great service department as well, I think the guys name was Travis and he really helped us out!! Thank you guys!!

Mitchell Brooks Top notch seller please ask for him if you want a positive buy or trade mention my name please. Everyone I met was willing to help. Owner GM was a cool guy blew the previous owner out of the water. Thankful after 16 years I was able to come back local. Thank you Bob Hurley I will definitely tell all my friends to deal with you first no need to consider anywhere else. Loving my 2017 Ram Rebel❤

Not impressed. We drove from Tulsa to look at a car that wasnt there. Once it arrived during the test drive we found the lane departure didnt function. This is a vehicle they have had since 10/2019 according to the internet. The salesman wanted us to sign an agreement to purchase with no numbers filled out. When we were uncomfortable he declared he would just tell his sales manager we refused to sign. In the end we could not come together on price which I cant fault the dealer ship and is no part of this review. I was more disappointed with the way they did business. The car was pre owned, they were unable to certify it pre owned. And after having it as long as they had, it was not 100% squared away. In the end we purchased a pre owned vehicle from Chris Nikel. We have purchased 3 others from Chris Nikel and they are always 100% operational and like new.

Dustin is such a wonderful car sales man. He is very knowledgeable vehicles. He is willing to work with you and give you a great deal.

Service was quick, staff very accommodating

I called and made an appointment to have plastic oil case cover that fell off underneath put back on. When I arrived there was no record of my appointment. They got me in and tried to fix it. Apparently the lock feature on piece was not working. They did get it on and told me that if it came off again They would probably have to order the part.I was satisfied with the service except for not having an appointment when I was given a time to come.

Got a oil change and they were awesome did a great job.Got it right in and done

Excellent service done in a timely manner

They fixed my car and very nice!

So I’m a hot shot company and went thru scales and DOT saw I was missing a lug nut which the guy in Kansas forgot to put or lost when fixing a flat. I called these guys and asked if they carry them. He asked how many I needed, so I told him to be honest I need one so I won’t be put out of service He immediately said “no we don’t have them.” Before I can ask what other dealership can I get them, he just hung up on me and left me talking. Thanks for nothing I guess.

Everyone checked on us.very nice people very reasonable prices.

Great car buying experience. They go above and beyond for you. Collin, the sales manager is awesome and makes sure you are taken care of.

Got great service from Bob Hurley! When you are looking for a car, truck, suv, or Jeep, just ask Bethany she will find the one that fits your needs! Friendly, fast and with a big smile!

Worst vehicle repair service I ever had. Six weeks is way to long for a repair. I had to make the suggestion of what the problem could be. Turns out, that was part of the problem. I felt like I was getting the run around when I would call to see if any progress had been made. The Jeep sat in the parking lot more than it was inside the shop.

Stay away from service mechanics . ecm lock up on my ram dually, they try to charge me $5600 and was told that there were no warranty the truck would run after the work was done .I was like oh hell no load up my truck an took it back to my house. I started to do my research online .I found out you can replace the ecm for a new one with the same vin number. long story short I end up paying only $700 to replace my ecm and truck is running great. Dont trust them always do your research and get second or third opinions. Because 9 times out of 10 they will lie to you and try to get your money.at the end of the day, they are running a business!! They dont care about you or anyone get that in your head.

Very professional and got the work done quick

They were helpful, polite and very courteous. Ill return

Took my Ram in for 3 recalls, an oil change and got a new remote programmed. Took less than an hour and a half. Staff were friendly and helpful. Oil change for semi-synthetic was only $31.

LOVE my new jeep!!! best choice I ever made! they helped me with my after market products too! The service department gets my jeep in for oil changes quickly and they are fast!! They even beat the prices from Tulsa Jeep dealers! Couldnt have been more pleased! I have even had friends come from Tulsa to purchase vehicles from Davis Moore.Dennis Adams- He can find any dodge vehicle you want! I think he spends more time working than at home! I loves his job and it willing to help customers out!Austin sold me my jeep and he was very patient with me and even stayed late so I could drop off some information!travis Bush is the service manager and he gets my jeep in for oil changes and tire rotations quickly and I usually have it back by the time I am done eating lunch!Brandon and the others are fabulous as well! Everyone is very friendly and very helpful! I feel like family every time I go in there!

While on vacation on I-35 we had truck problems. We called to find if they were open. We arrived 15 mins later and were seen right away. They ran a diagnostic, figured out the problem, quickly fixed it, and had us back on our vacation in less tha an hour and a half. Friendly and courteous! Thank you!

The service was very good

Although is was a long wait, the team in service was informative of my recall air bag change . They kept me informed of possibilities in changing the air bag.

I took my 2016 RAM 1500 there to have the 3 open safety recalls completed. It was a 31 days before my truck was ready to be picked up. After driving my truck for a few days I noticed hesitation when trying to accelerate scheduled an appointment to get that looked into because the hesitation was not there before the software update that was done to improve emissions and to figure out why my coolant level was low. The service center had my truck just over a month again and couldnt find any issues they said, the service manager insisted that I pick my truck up that friday to avoid having a rental out for an extra weekend. My brother was driving truck to work approx. 30 mile when the check engine light came on and he noticed reduced power. He pulled into the driveway at his work where it caught on fire and burned to the ground.

Knowledgeable staff, and friendly courteous atmosphere. I will be there again. I advise giving them a try.

My entire experience at Davis Moore was excellent. Angie was the most helpful sales person that I have every work with, never pressured me or hassled me, answered every question, and was very patient with me. And when I did decide to buy she came in on her day off (which was also her Birthday) to help with the final purchase. everyone at Davis Moore was nice and very helpful. I purchased a Ram 1500 Big Horn 4X4 with the HEMI and I love this truck it is the smoothest running and the smoothest driving 4X4 truck that I have every owned.

Hands down the best service we have ever received and the most easy and enjoyful car buying process we have ever experienced. A huge thank you to Michael Haney and Mitchell Brooks for helping us find the perfect car for our family and giving us unbeatable deals on brand new cars!

I just bought a pickup at Bob Hurley. It was the best and easiest buying experience I have ever had! The staff was very friendly and accommodating. I will be back the next time I need a vehicle.

Sean McGuire always works hard to help you get the best car for you at the best deal youre qualified for. Its worth your time to drop by here when you need a car or truck!

My experience was awesome they treated me like family and helped me with what they could. And the customer service was above and beyond. Nice and friendly and down to Earth type people and theyre interested in helping you in any which way they can.

Christy is the best salewoman ever and this dealership will treat you like family! Love this place will shop here every time if they don’t have it they can get it!

Great service and staff. If anyone can help you get into a vehicle, its these guys! I highly recommend them.

Enjoyed it and it will look even better when there done with remodeling there offices. Which the company thats doing it are awesome everyone should use them for their remodeling in the future!!!

Most fun experience I’ve had at a dealership, Mitchell is the best! Got both my Jeep’s in perfect condition!

Christy fixed me up with an amazing truck and took great care of me! Highly recommend her and Bob Hurley Dodge!

No other place to buy a vehicle... super nice staff.

Christy was fast to find just what we wanted and very informed about all the bells and whistles!!

Great service and Christy Gimmil was an Awesome help...

I love going to Dodge. Tylee was a great help. Tylee order my special products for my service and had a amazing attitude.

They treated me good I bought a 2008 Dodge 3500 I told them what I would like to have done and they done that for me they put a new mirror motor in a new windshield and new rear tires I am very happy for what the have done to make me feel good about doing buisbusi with them.

I bought a new Ram truck from Davis Moore last year. I liked that they were a small dealership.....everyone was ready to help and they werent high pressure. The group sure made me feel very comfortable.....and I got a great trade-in. I suggest you give them a try......I think youll be glad.

Took both of my Jeeps in for service and some recall work. The gals in service kept me updated on what work was needed and an approximate time it would be ready. While they had some unanswered questions on my older Jeep, they did tell me they would get the answers and let me know how to proceed. They also changed the oil in the old Jeep at no charge for my trouble.

Weve bought several vehicles in the past years and this has got to be the worst place weve ever done business in. They rushed through the process, we asked for the lightbulb to get changed and they promised they would buff the truck before we took it and they didnt. After traveling from Wichita to Ponca CIty twice. If I could give zero stars I would. Sold the truck 6 months later and traveled a littler further for better service.

Tylee delibro was excellent in getting service done.

Awesome people to do business with!! Made it simple and hassle free!

Thank you for taking excellent care of us, from sales to service department, I will be recommending your dealership to everyone.

Great people here! Food truck Saturday’s rock

Takes forever on oil changes. They did work with me very well to get my wife her jeep. After that they drop you like a bad habit. However I would still recommend them cause like I said they do help u get what u want and of course what they want.

Dustin was a pleasure to talk to. Very knowledgeable with any question I asked

Very serious about their work.... very good quality...... friendly people .....the best there is ......they take good care of you

I came from Arkansas to visit family in Ponca and my brakes went out and no one else in Ponca would work on them on a Saturday. Thank you Bob Hurley Dodge for working us in so I can get me and my children home safe!

They sold me a piece of junk. Totally took advantage of a single mom. Refused to fix issues. Sold me a warranty but provided no paperwork as to what is covered. Wont even email me to tell me. Then they didnt mail me my title before the 30 day tags expired. Expect me to drive all the way back there to pick it up like it is MY fault they didnt send it. Just a terrible experience. Had to take it to another shop to have things fixed. Never buy from themthem.

Bob Hurley Dodge Chrysler service department did a good job diagnosing my issues on my van and was able to correct the problem in a timely fashion. I will be using them again in the future.

Turn over of employees is bad. Doesnt honor amything. I will never buy another Vehicle from there as long as Hurley owns the dealer ship.

Horrible service department. No communication. AVOID IF POSSIBLE. They did call me. This is where they promised to call when parts arrived, from that point they lived up to my review and had no communication!!! Again AVOID IF POSSIBLE!!

AVOID MITCHELL AT THIS DEALERSHIP. I would not recommend this dealership, especially the salesman Mitchell. I had to contact him twice because he forgot to get back with me so obviously not interested in doing his job well or helping his clients. He told me he was going to help people in front of him over me even though I had made contact before those customers. He obviously didnt want to help me since he couldnt get me in face to face and throw me his sales pitches even though I told him I couldnt come in during the week due to work. He has a rude nature and no interest in getting his customers into the trucks they want. Please save yourself the headache and if you buy from here avoid mitchellEdit: A guy named Sean Mcguire contacted me and was extremely helpful. I am still going to look at the original vehicle I inquired about there so I would recommend this dealership as long as you dont have to deal with Mitchell.

I recommend them, I got s great PU at a great price. Friendly helpful salesperson, not pushy.