Good products but poorly managed. I made an appt a week in advance. Promised in a few hours, it took 7 hrs to find out they didnt know how to install on my car brand- which I warned them about at the appt. A simple phone call could have solved this issue. The schedule is only a fake formality.I had to come back a few days later to get it done correctly. Then he said hed give me discount for my troubles, he handed me $20. Insutling, not even a 10% discount. Ill never go there again.
They did a great job on my daughters Jetta install. They checked all 3 boxes... Price, Quality and Delivery! Looking forward to RKST putting a new sound system in my own car.
Went in two months ago to get a quote on doing custom car audio install custom subwoofer enclosure and all new speakers 6k budget left name and number never heard back. Went in today and was told to call to get prices. I dont need prices just need someone who wants to actually do the work. So my guess is what I want done is way above their capabilities!
Love, love, love this place!! They’ve done some wiring for us before on our RZR (our stereo and chase lights) They always do an excellent job and are very reasonable on their pricing! But today they went above and beyond! We were getting ready to head up north and we’ve had some problems with the wiring for the lights on our trailer that we haul the RZR. Today they wouldn’t come on at all! Even though we weren’t sure this was the type of thing they would do we knew they were excellent at wiring so we figured what the heck we’ll give them a call. They told us to come in and they found the problem and fixed it right away!! We were on the road on time and so happy that we called them and got it taken care of!
I had a new receiver put in my vehicle and Dave quoted me an extremely reasonable price and was able to get me in a quick amount of time. The installation was quick and they did a excellent job and everything worked as it should. I recommend RKST to anyone looking to do any type of audio visual modifications to your vehicle!
No you dont . Ill do it myself . Your far from all that . 2 pin interface color coded . And it just costs you your time . We can Google installs to lol !
Come here, You wont regret it. Best experience ive had all year with products im purchasing and customer service. Dave was a huge help and highly knowledgeable about everything i had questions about. My first subwoofer system and i got a great deal. They were easy to work with, gave me great feed back on my ideas, got it all done in a few hours and it looks great. Thank you very much. Ill definitely be a repeat customer.
Ive been coming to RKST for quite some time now. Their customer service is always superb. Ive had 2 way remote start/alarms installed here for multiple vehicles, a dash camera system and an HID Headlight/Fog lights installed here. After the install the tech will show you the basics and give you a rundown of what was installed and how it works which is very nice. One of the things I enjoy most is that RKST is also very swift at responding to messages via Facebook even if its just a quick question or quote. I would highly recommend RKST for all of your car electronic needs. They also do Marine Audio.
Quick, professional service.Had the DSP I needed at a competitive price.
This place is AWESOME!!!! I went in yesterday to see how much it would be to put in new speakers in my car, and it was a good price, AND was able to install them the next day and did a excellent job!!!! I will be coming back for future business!!! Thank you Dave and your team!!!
Techie store for those who loves the electronic side but safe for the one’s who has no clue but just know what they want, just explain it to them and they got you covered from my brief visits of observations. So both me and my wife got car starters, after seeing how hers was useful I ended up getting one later. Everything is on the up and up and if you do have an problem they will see what’s wrong. Only problem I had might have been from everyone probably trying to get starters due to winter. They might have been rushing a bit because my steering wheel wasn’t lined up with the ignition but they did fix it when I let them know. Then I noticed the same thing one day when my wife pulled up next to me outside but hers just snapped back together. Besides that no problems. I’d recommend them I’d just tell people go there when it’s not busy but it’s a good place.
It took about 45 min. to complete the job everything is working great
These guys did a great job installing my remote starter, it works great, and the price was better than b...b.. plus Id say theyre more knowledgeable here. Recommended highly
Excellent radio price and installation
They really know there stuff can install car stereo in all your toys cars trucks boats what ever you need I highly recommend them you will leave with a smile
***UPDATE***Installation day went smooth. Everything came out great!***So far so good. Completely met our customer service expectations. With a lot of audio shops that also sell remote start/alarm systems it can be tricky to tell who can install them well with a level of confidence (reviews are mostly car stereos).My Fiancee and I spoke with Dave, very friendly, knowledgeable, and respectable. We are going to be getting some Compustar installations done. Will update how everything goes after the installs, looking forward to it.Highly recommend this shop based on the interactions weve had so far. Pricing seems fair, especially with the level of wiring expertise these individuals have. There were no hidden fees, very straight forward on pricing. With a system that integrates and interacts with your vehicle you need to be able to trust the shop. I would have loved to tackle this install on my own (Im very detail oriented on modifications done to my vehicles), but with certain systems you require pro installers to keep any kind of warranty intact, let alone have access to some of the hardware/software required.Once I mentioned manual transmission to other shops they immediately shutdown the conversation without even hearing out what I was looking for...some were also PRO installers (based on the Compustar website).I definitely understand that some manual transmission vehicles can be hard to deal with, but at least hear me out yeah? Dave listened to my jabbering and was not only able to recommend what I was looking for, but was also understanding of the needs I was concerned with. He went over each system and key needs we were looking to obtain.After the initial purchase I decided to just max out my options, I called the next day to schedule the installations and asked if it would be any problem to upgrade some more options and pay the difference. Dave had no problems with that at all and we got everything scheduled up. A long term customer has been gained, and a reputable shop has been added to my list of recommendations to friends and family. Cant wait for install day!
I’m very happy with everything the install was perfect they got me exactly what I wanted an sounds beautiful! Got to love this place thx again
Felt like I was at a flea market. Had an appointment to have system wired and they were overbooked. If they didnt have time to do it all they had to do with say so I had other options. The place I want up going to was amazing. Everything was being done inside. These guys were doing instals in the parking lot. I will not be going back for anything.
Great service and VERY fair prices!
To be honest, I dont think I would go anywhere else for my audio needs. I came here to have a subwoofer and amp installed a couple months ago and it was done within a couple hours; you wouldnt even have guessed anyone was in my vehicle! Besides the swift installation, I think its awesome how much Dave and everyone here value their customers and how passionate they are about what they do and that it gets done correctly. Have nothing but positive things to say, Ill definitely be back here for some speakers! Thanks so much.
Someone earlier said it best...these guys are the real deal. Friendly, knowledgeable, courteous and great prices.I would tell anyone in the area go to them first.They are not hard sellers and put you in front of the product that is right for your car.
This place knows their stuff! I walked in without an appointment and they still were able to do the nav radio install while I waited. I don’t promise that for everyone but it shows how great they are! Henry knew exactly what would work with my Jeep Wrangler electronics. I got a great price and the install pricing was very reasonable. I highly recommend this place!!
Very fast, very professional,very kind. Lerch makes great company. Definitely will recommend to friends and family :)Update 5-25-21: Henry is awesome. Tuned my speakers perfectly. Didnt know my system would sound so good. Thank you for everything!
Highly recommend this establishment for all of your electronics needs. Staff is very knowledgeable, friendly, and helpful! Great selections of car audio,video and alarm systems.They carry a selection of all levels of income needs. So if you are looking to upgrade your car or truck audio systems stop in and see there great selection of stereos,amps and all of your wants and desires. They also do a great job installing what you purchase!Oh ya they also have stereos for your boat. You wont be disappointed!
Great experience. These fellows are highly knowledgeable, they enjoy what they do, and they run a very professional shop that is second to none! I would recommend you take the drive to visit with them, they will get you what you need and have it done the first time.
Best place to go for mobile electronics. They have a great selection and they carry several different brands. The majority of it is actually stocked right there, rather than having to order what you need and wait for it to come in. Installers really know what theyre doing as well. Always clean installs and done to perfection. Wouldve given 5 stars if they were more flexible on their pricing. Most other retailers and car audio shops will work with you on that if you just ask, or even hesitate because of the price. They may offer to price match, Im not really sure... But either way I shouldnt have to research and know about a better deal somewhere else before theyll give it to me. The markup on car audio equipment and mobile electronics is very high compared to cost, so its not like they would be losing money. They pretty much sell everything at MSRP, which might as well be max price.
On the ball.Nice, respectful people.Friendly, did what they said.Thank You
Great place and great service. A Christian owned company, they have a small section in their store with Christian books and visor clips with Bible verses on them. I highly recommend using these guys for your remote starter or stereo.
This is the only place I would trust to do my system for my car.
Great staff they will really help you not just try and sell you what you dont need
These guys are the real deal. Knowledgeable and friendly staff that are reassuring and put their customers first, especially Dave. As a Volkswagen owner, it was a no-brainer to have them do the remote starter install as they knew the product backwards and frontwards, which was reassuring as every other place I called seemed puzzled or hesitant. Thank you radios knobs Speakers and Things, you guys are the best!
They are very helpful. Also Have top of the line products. I recommend going there for electronics installation and purchasing.
Amazing Service! They are actually ear openees! I knew my car had a good sound system but I felt that there was a rattle from the door subwoofer. Apparently the two door subwoofers were mounted incorrectly with bad speaker plate. The guys here took care of that in about an hour. Honestly, I got in the car and played some 🎶. This is the best my ears have ever heard!! They definitely know there stuff, and it was definitely worth the money... Would come back if I ever needed my speakers serviced!
Dave was the best!He was honest, sincere and cared about my actual needs and wasnt trying to upsell anything. He took the time to listen (and Hear me) and then steer me in the right direction, and my satisfaction was what was important (Not just making a sale).The quality of the install and products were Second to none and installed with care. Dave made sure I understood what my options were, gave advice from his personal product knowledge.Radio Knobs Speakers and Things earned a customer for life with ME!.When I get Great customer service with a company, I always take the time to make sure they are recognized for DOING BUSINESS THE RIGHT WAY, and promoting a positive sales culture in their business that encourages,(Honesty, Integrity and a positive customer experience).Most People only take time to Complain about poor service.Nope NOT ME - I BELIEVE in giving KUDOS, to THE GUYS THAT ARE TAKING THE TIME TO DO IT RIGHT!I wont forget you Dave and the Crew at Radio Knobs Speakers and THINGS, Thanks AGAIN.... For an A+ EXPERIENCE!Best Regards,Marcel
Great service friendly and professional great icecream too!
I have been dealing with Radios Knobs Speakers And Things since 1979. They are very professional and friendly. I have never had a bad experience with this company. They are very knowledgeable and experienced with installing equip. I will always recommend anyone that is looking for an honest business relationship, to go to Radios Knobs Speakers And Things. Thank you for all you do. I am 100% satisfied with your customer service.Greg McInally
Not a lot in Pontiac has survived this place is still up and running and looking good doing so. The guy explained everything I asked about very friendly and knowledgeable of the products they sell. I would strongly recommend this place to anyone looking to customize their ride. The PT cruiser they have on display is sweet
They work with you and help very well. Also they are unique with how they work and what they do they do it well. I am glad I found this place and I do reccomend coming here😎👍
Fantastic service got subs and amp and radio installed took less than 2 hours, great time and all polite people
Have driven past this business probably hundreds of time. Have watched the building morph to what it is now from a small building. Todays visit was only the second time I went inside. The first time they couldnt help me, as I recall. Today someone addressed me when I entered the door. I need to purchase some generic automotive speakers to replace OEM speakers which are no longer available. The counter person seemed knowledgeable and brought out a set of speakers from his back room stock which he said should work fine. He said they could be returned if they didnt work. I was in and out in about 10-15 minutes.
Got a new radio from here and they installed it for me. Very sweet guys, they showed me how to use it and set it up and were very helpful even after the sale. Would definitely recommend this place.
Getting my new radio/ back up camera in my JK! Love you guys!
All I can say is wow, what an incredible staff and facility. These guys really know how important customer service is. Very knowledgeable, very honest, they really are good businessmen. I had vehicle diagnosed free of charge, then scheduled to have a ballast replaced and they made sure to tell me that it was not a necessary fix and didnt charge me for the extra time. The owner is a very nice person and their facility is very clean. I would highly recommend RKST to anyone and will be returning for all my after market accessories. Thank you for a wonderful experience and I only wish more companies valued customer service as much as they do.
Friendly, knowledgeable, great work on remote start install, very pleased and Im a detail oriented person. The store is well kept and very current. Will return, do recommend to others.
Great service, good price for remote car starter. Very pleased. Update 8.10.20Best customer service around. Dave is wonderful, took care of a dealer made issue. THANK YOU!!
I was installing a sub and amp in my car and i talked to the man down there at the store he wasnt helpful he gouged my bank account. Go to Walmart on line its all the same but cheeper
This place is awesome! They were so kind to help me with a stereo issue, they went way above and beyond what they needed to do. I am thrilled, they saved me a great deal of money and took care of my stereo issues.THANK YOU!!! AND GOD BLESS ALL OF YOU THERE!!!!!
1st off, Great job Dell on the install. Couldnt be happier, Top Notch Quality! Price was Great too. I would definitely go back, and/or refer them.
Im very impressed with RKST. I was treated with great respect, and they did a fantastic job. The instillation looks very professional. It looks like it was meant to be there from the beginning. They sold me what I wanted, rather than what they wanted to sell, even going to the back to dig and find the things I wanted. It will have been so much easier for them to upsell me. I would highly recommend this business to anyone!
All I can say is that these guys truly go above and beyond to give you the best service products and price. In a fast moving ever changing cut throat industry its not about the lowest price...they offer the best quality products and most importantly they know how to put the product in your vehicle the right way every time. They dont cut coners!! Nobody else even comes close!!!
Very helpful. They have lifetime warranties on certain things. When my automatic starter stopped working, they fixed it right away with no hassle. This place is great.
These guys are greatHad multiple options for the wiring issue on my jeep. Then when I had an issue (my fault) took the time to help me trouble shoot. Highly recommend
Honestly did a great job at a great price, would recommend to anyone
Just got a Subwoofer and amp installed today and everything is Great! Everyone there is very nice and knowledgeable. I will definitely go back if i want to *add* anything else lol
Love this place. They do excellent work. Really nice people. Will definitely go back.
Very good customer service. Dave has always been very nice and cooperative.
They were very knowledgeable and professional. The fixed my car lighter by making the parts themselves instead of having to pay for a new lighter kit ! Thanks !!Ill definitely go back and recommend to others .
Great people, fair prices, good selections
They are super great! And extremely helpful. I would highly recommend them.
From a great sales staff to the clean installation of equipment, I cannot recommend this place more. Honoured install quote even though much more was involved than originally planned. Will take any vehicle needed anything to do with a 12 volt system to RKST
RKST, you are simply the best! Shawn and Joe, youve worked hard and deserve the best industry awards that you have held 2 years running. Your honesty, integrity and desire to achieve 100% customer satisfaction is what sets you apart. It is always a pleasure!
I had them install a rear window spoiler on my Chrysler 300 C it came out even better than I imagined the service was great and the work is great I would recommend to anyone
Honestly anyone who rates this place less than a four star is ignorant and probably has bad people skills. Have been going here for years and they always come through, and if they make a mistake they own it and take care of you. Best customer service.
The staff there is so friendly and professional. I went in because my key phob stopped working. They tried to program it then tried a new one. After 20 min they Then noticed the remote a cable was un hook at the windshield. Put it together, fixed... Wouldnt take any money for their time. Best place Ever!!
RKST is awesome and the work theyre team does is outstanding!!! I had a big project i thought was impossible, but the team made the impossible, POSSIBLE!Every where i go i get complimented that i have the nicest and cleanest setup people has ever seen,Thank you very much Joe, Jeff and Shawn!
Awesome customer service installation guy is 100%
RKST is an ethical, knowledgeable place to get all of your car stereo needs fulfilled. Their award-winning service staff knows what they are doing, and you wont be disappointed with their work. Highly recommended.
Service is excellent. They designed me a box years ago. I assembled it. Still sounds perfect. Very nice staff.
They helped me figure out exactly what I wanted and gave me a good price on it also. Very satisfied.
Genuine helpful customer service ans quality installation work.
The best installers in town. I dont let anyone touch my truck but radio knob speaker and things.
These guys go above and beyond to take care of everyones needs,I highly recommend them and their products!
Nice place. They fixed my remote start from a previous bad installation. I would come here again.
Great service and very knowledgeable guys.
Not sure hope this place stays open. The hours suck, and the last time I was there I was the only customer. Im guessing they do internet sales? Idk. I was able to check out the radio I wanted to buy for a much lower price on Crutchfield which I ended up buying at Best buy of all places because of price matching. They were trying to upsell me on an expensive wrong wiring harness and modules I didnt need.
I took my truck in to get a 12 sub, an amp and a head unit installed. I made the appointment about a week prior and told them my budget. They stayed within my budget and were done about a half hour before they said they were going to be. The install is super clean and professional. The wiring and placement for everything is top notch. I am a bit OCD, and they answered all of my questions even though I am sure they were annoyed by the time they finished with me haha. I am going to be replacing my factory door speakers within a week or two and this is the only place I will go even though it is a half an hour drive and I have to wait for the work to be done...it is well worth it.
Honesty! Anyplace that has been around as long as they have its for a reason, they know what theyre talking about. Thanks for the great job!!!
When buying JL Audio, this is my favorite place to go.
Prices were very reasonable and good quality Equipment
This place is great - efficient installation and super helpful staff!
Good Christian business, did a great job on my Motorhome. Everything thing here that you would need for audio and more
A great place customers service is great. Thanks for the coffee and the vanilla creamer.
Very professional, helpful, and all around great work!
Great service and advice staff is very knowledgeable. There a reason rkst has been in business for years
Best place around, Del is a great installer known him 20+ years
Very professional staff. Great experience
Great bunch of guys. I highly highly recommend
They have always had pretty good customer service this last experience didnt go so great for me but they disappointed me with a smile...lol 4.5 stars
The sales guy was awsome and helped me SO much with a problem to find radio part. It wasnt a in stock part ANYWHERE, but I will be returning for radio upgrade
Great place on the surface..but their attempt to solve problems got ME no where..
Great facility with a very knowledgeable staff!
Only giving a star because 0 isnt an option. Not only did they somehow not run my card (but still gave me a receipt) when I purchased a radio, they connected it wrong. The DVD screen in the back didnt work, it played on the main front screen. Then when my husband RETURNS the radio they charged again? Never going to this place again.
I asked them for a wire harness for my 2008 impala and he told me that thats not what I need and told me I needed $100 part for a Bose system which I do not have so I called cartoons and they was happy to sell me the wire harness that I asked for
Great products and great staff, thank you.
Real good service and helpful
Friendly staff willing to work with my complicated setup.
Good people work very helpful
Great people will visit again
Great store and great people!