Please dont be fooled dont waste your money. The Pontiac lot has a horrible history of selling cars that break down within a couple of weeks.I am a 19 year old young man. I work hard and go to school. My grandmas car broke down so we had no transportation. We were spending lots of money on Uber getting back and forth to work, so I tried to help by buying a car.Ive only had it for 3 weeks but it had only been on the road for 2 weeks and it will cost around a thousand or more to fix it.I know the cars are donated but they are taking advantage of the very people they claim to help. I talked to many people last night and this morning and all said the same thing their car broke down quickly and they were left with nothing How can they continue to hurt people yet claim to help. All of us are in worse shape now financially then before we spent our hard earned money. SHAME ON YOU VOLUNTEERS OF AMERICA (PONTIAC, MI)THANKS FOR NOTHINGSincerely,Caleb SwalwellPontiac.

Courtesy, pays attention to customer satisfaction..

I fell in love with the vehicle I purchased as soon as I seen it and the prices are very reasonable here! The guy that directed my eyes to the car that I bought was very sweet and very helpful! Love the staff and I love my car! Highly recommended!

Ron the salesman is a super guy (you know, for a used car salesman.) I might even buy a car or 5th wheel trailer there, LOL. HI to all the help behind the scenes.

Worst dealer of vehicles,bought a 2006 Chevrolet colerado within a month later both rocker panels rusted all through ...the bed cover clear coat peeled right off .in pontiac do not buy or donate any vehicleScamm!!!

Picked up the vehicle the next day .. very happy. THANK YOU

I received a car from VOA via Here to Help Foundation. Unfortunately the car experienced electrical issues. I ended up going almost 2weeks with out a car. But Rod and Dave were about to get into another car with less then 50,000. Im thankful for Here to Help Foundation and VOA staff.

I bought an SUV from them over 3 years ago and Im glad I did.

Awesome staffGood deals

Years ago I had a friend donate her car for a cause. I think it was this one. Not sure of their policies but think you may get cash, a trade in or replacement loaner. She was pleased so i think you will be also. Call them up I believe you wont be disappointed.

I have purchased 2 cars from VOA. Both Cars were well worth the asking price. They also ran over 300,000 miles. Ron is honest and a great salesman. Coming back this year for another car soon :)

Great Auctions!

Great place to purchase a vehicle, Ron the salesman rocks. Be sure to test drive & do research on car before purchase. Cars are As is sales, they also have nice things for auction as well.

The auction is great! Great deals on cars to repair and drive or sell. I am on my second car from there and I can say that I am pleased with the ptrice and performance of my car.

Very nice reputable company. They could lower their prices some.

Took son to buy truck he got a good deal dealership really worth a look

My family donated a car and they never transferred title somebody wrecked the car and just walked away from it and it was still in our name when the cops called then when calling them to let them know that they never transferred the title nobody would respond back

Salespeople were very helpful, sold me just what I wanted . Im very happy with the truck I bought, looking forward to doing business with them again soon!

Dont donate your car to these people. The cars are unsafe and they want top dollar for cars that they paid nothing for. If you are a poor person who need a car cheap you are better off getting one from CraigList. Dont believe their hype about caring to help people. They are out to help themselves. Snakes.

They get car donated free to help veterans. Veterans still have to buy them at regular price. There not helping vets. When you donate a car to VoA the only one helped is the car lot who is getting the cars they sell free.

VOA used to be a great place. Cars donated for a great cause, and sold with that in mind. Over the years, VOA has changed. The $200 minimum bid they show on all of their signs is a good way to get verbally abused by the auctioneer unless your name happens to be Hollywood. If you are looking for a cheap car/truck, you might get lucky. If you are looking for a good experience with good people and peace of mind, you are better off almost anyplace else. It once had the feel of a place that got cars for free as donations, and then took great pride in selling those cars to help others in need. Now it feels more like a business that wants to make sure they get paid, with the bare minimum going to those they supposedly support

Its ok. They just dont really stand behind their product. The vehicles are donated. If they need minor repair, the repair them. All the rest go into auction.

Big inventory of vehicles under $5000 that actually run, granted they may not be perfect but what can you expect from a donated vehicle. Ive bought Motorcycles, RVs, etc from the retail lot and auction lot and knowing my money is going to fund their non-profit side of the charity is nice. Highly Recommend!

Do not buy a auction vehicle from these people!!!!!These are not vehicles that will provide HOPE for people, like their commercials state, but will provide nothing but misery and a loss of your hard earned money. VOA has nothing but a used car salesman mentality with NO CONSCIENCE! STAY AWAY!!!!! Ive personally seen women with children, broken down on the side of the road after buying one of the VOA vehicles.

They didnt have quite the car I was looking for, but this was a GREAT place to deal with. They were honest about everything. Easy to deal with. They dont hide whats wrong with something. I needed a 2nd, low budget- vehicle. While they didnt have quite what I needed, it was no fault of anyones and certainly no hard feelings. These people were great. I had forgotten all about this place until I was reviewing something else and it popped up and asked me if I wanted to review this too. I hadnt even considered rating em after my visit, but they definitely deserve a 5 Star. When looking at low budget vehicles, and probably some of the bigger ticket ones too, youre going to run into some shady people. These guys are the exact opposite of what ya think when ya think of used car salesman.

Great organization, friendly staff

Go see Ron he is real nice salesman

A remarkable experience and a great place to buy a car. Almost as good as Repokar Auto Auction in Los Angeles. This is the second time Ive been here and both times I got a straight up gem. Such low prices that really work for me.

Made an offer on a car they have had for a year, was told the boss would call me the next day. I waited until 2 PM, never called. I then called back and was told not to waste his time.

Been messing with Volunteers of America for over 20 years about so many cars for me and my family looking for a second vehicle for myself first place I think of when someone ask me about a used car

Dont buy here! Bought my van here, had to get a transmission in a week...sold me a lemon with my kid in a car seat! Buyer beware or make sure you have them sign a lemon clause..I learned my lesson!

Car buying experience!!Staff goes out of their way to help you.

Helpful salesman. Not pushy at all. Great selection.

Cheap prices good cars

.I bought a car in 2016, put a tune up on it and some new tires, it still runs like new!!!

All for good cause cheapest cars

Really nice and great you tell them any problem with the car youre looking at and they will try to fix it

Dont buy from them. There crappy vehicles are horribly over priced. The $5500 I spent on a older model vehicle was by far the worst car buying experience ever. I would go to Detroit to buy vehicles if I were you. My car broke down within forst 15 days of buying from these ppl

Very nice staff and location!

Very good people. They are friendly, professional, and will go above to help you out.

Friendly, helpful. Got a great deal.

Great cars with good prices, people there are friendly especially the sales guy Ron I love VOA!!!

If youre looking for a nice used vehicle, this is probably not a good idea.I purchased my car here and have replaced almost everything.I am sick most of the time, so I dont drive much. Just doctor appointments and necessities, like grocery store...When I spoke to the salesman, I told him I was looking for something good on gas, and my main concern was that the car has air conditioning.I found one I liked and when I took it for a test drive, the a/c wasnt working.He said he knows the a/c works because he drove it back and forth from work to home.Later, when I got home and opened the ashtray, I realized he did drive the car.It was overflowing with cigarette butts.He had the people who work in back check to see what the problem was.He got the car back up front and told me...Its nothing. It just needed freon. Its all good.The freon was gone the next day.And it is a big deal. I paid around $700.00 for a new compressor.I found out when the brakes failed that the tires were seperating.The mechanic that replaced the brake line told me it was dangerous to drive until I could replace the tires. Ive had my brakes fail twice now.The brake lines all rusted.Ive replaced the brake pads, drums, the battery, the exhaust/ muffler. Just had to have the hangers replaced that hold the exhaust.The water pump and belt went. Its spent more time on the back of a tow truck than I have been able to drive.Now theres another electrical issue. I have no headlights and the right side turn signal/ park light isnt working.I have replaced so many things on the car that I am afraid to drive it.Unfortunately I am disabled and after working 30 years, I am on a budget that doesnt allow or recognize the need for transportation.I dont know how anyone that has a shred of integrity could sell a vehicle that is dangerous.This place is where used car sales got their reputation. Its the worst of the worst.

Great deals on nice cars that go to a great cause

Great place too get cars.

Couldnt purchase the vehicle I wanted. It wasnt until I was about to leave that the person in the office stepped outside and said something.

Good customer service.. and they work with you through any situation..

For me, it was just to cold out that day.

Long wait, vad info regarding the auction. They do have a lot of cars though,and they fix them up

They are awesome! Justin an Ron is the bomb!😆😆

Bought a vehicle here good sales staff

Bought a 2002 Durango crank n crank to start it. Wont go here again

Great place to purchase a vehicle!!! Goes for a great cause also!!!

Been getting cars there since I was 16.sometimes you can find a real diamond in the rough here.

Very good and honest place!

Half the people your bidding against are VOA employees there to drive sell prices up. Pretty disapointing...

Great place good prices

Was there to help look at a car/van for someone, was a good experience, for the type of lot it is. Might even go there myself

Good deal on vehicles...

More than satisfied...

All the vehicles have a lit of miles on them & theyre over priced.

VOA towed my car after I payed it off.

Bought a car 2 weeks ago fuel pump issues now it’s leaking gas 4,000 down the drain I will Neva buy anything from them con artists

Theyre not really helping out as they say they want to help Americans..?

Nice cars that run

Always a good deal here

Got a amazing van

Nice inventory

Great auction

Good people

Schemers

High prices

Dont go here

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