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The Home Depot
190 Pooler Pkwy, Pooler, GA 31322, United States
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The Home Depot
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Su
Review №1

I spend a lot of plant money here. Recently got a banana tree for 29.00. Umbrella for the yard. Also Behr chaulk paint for my current project. And their Masonry paint for brick makeover and mortar between rocks!

K
Review №2

Shane came to our house to measure for wooden floors we are getting installed. He was extremely respectful, courteous, and professional. He did a great job and was done in no time. Very pleasant experience. Represented his company very well.

Sw
Review №3

My local Home Depot is always on point. I never had any problems with finding help or even waiting in long lines.

La
Review №4

Ordered and paid online. Went to pick up and received less than I paid for. They were indignant and basically implied I was lying about how much was on the order. (I ordered 5 cans of stain...all the same color...they only gave me 4) After looking the order up in their computer, and me showing them the screenshots of the completed order...and several minutes of waiting for them to fiddle around...They FINALLY opened the orders cupboard and saw my other can sitting there in plain sight. Had they just looked in the first place...There would have been no need to imply I was not on the up and up. Poor customer relations.

An
Review №5

I know everyone is shorthanded, but it doesnt any more energy to be friendly and helpful

la
Review №6

Be prepared for a long wait to get blinds cut. I waited 45 minutes during which two pages were made and I tried calling their main phone# only to get voicemail. I gave up and told the front desk I was going to Lowes. It would be smart if they had a button at stations that require assistance so they know help is needed. I heard Lowes does....

Ir
Review №7

Huge store, well stocked, store employees are in the isles asking if they can help. We live about a half mile from Home Depot abercorn savannah. Weve been looking for window blinds for the house for about a month to no avail. Thought wed give pooler a shot... bingo!. They are without a doubt the largest, well stocked, Home depot Ive ever seen. See for yourself.

St
Review №8

I wanted to get some paint for my shutters. I found a color I liked at Lowes and was told that they didnt have any paint in stock and couldnt make the quart I needed. I then went to the Pooler HD store but couldnt find a color close to what I had picked out at Lowes. I was going to leave when one of the Home Depot employees asked if he could help me. Eric matched the color perfectly. He was professional, polite, and very knowledgeable. I hope Home Depot knows what an excellent employee they have in Eric.

Mi
Review №9

I love going to Home Depot, but its not as convenient as I would like. I have two stores that are 45 minutes to 1 hour away, those are the closest ones to me. I wish Home Depot would build a store on the west side of Liberty County or east side of Long County on US 84, they would get plenty of business from the area.

De
Review №10

You have to wonder about a place that hires a manager who doesnt know where items are in the store. The Pooler GA location did just that. Otherwise good place but quit hiring token employees to fill some kind of hiring mandate and people who know what they are doing.

Ky
Review №11

They have their Christmas trees out already. Clean bathrooms too. Large parking lot. Photos as of October 2020

Je
Review №12

Home depot run was great got there and the workers were very helpful they showed me how to use my weed eater also helped me on choosing the right string for it

Ti
Review №13

Took 4 and a half months for a simple door+frame install.Randy in lumber was rude and condescending for the entire experience.Jeff in management doesn’t know how to call customers back when he says he will.Jamie the contractor needs to take accountability when he messes up.The original date for this was 2 weeks after I put in the order in January and the first mistake was that the wrong measurements were given to the contractors by Randy and I then had to wait 2 months for the door and frame to be “special ordered”Fast forward two months and the new appointment date is here, contractors show up with the door, but no frame.A few more weeks pass and I finally get a call from the contractors to set up another appointment and I ask if they’re bringing the frame and they said no it wasn’t on the order details.All throughout this Ive called many times to get information about what is going on with my order and I get the youll get a call tomorrow only to never actually be called back.I finally had enough and called corporate and it was straightened out within the next week and a half but the fun doesn’t end there.The contractors they hired (Jamie) did not do clean, professional work and couldn’t even find the right house for the project. Showed up an hour earlier than I was notified he was going to and then left after no one answered the door at the wrong house.Finally I get a delayed voicemail and it’s him saying no one answered the door so he took the door back to Home Depot. I check my Ring doorbell and no one was at my door that morning, call him back and I get an attitude from him and he tells me he doesn’t want to deal with it. So I call Home Depot again and finally get it installed the same day and he was fuming the entire time. The caulking on the door is messy, the frame is beat up and has dents and chips and staples sticking out.If I could rate my experience any lower, I would. Go to Lowe’s.Edit: the kicker? I found the original order receipt and it reminded me how Randy begged me to leave a good review so the sweepstakes winner wouldnt be someone who left a bad review.

Da
Review №14

I Like Home Depot as my first choice 4 tools and garden equipment. They gave me a line of credit quick and easy.

Bi
Review №15

This place has no clue what they are doing. The website showed a lawn mower in stock. Knowing how incompetent they are i called befor driving to the store 40 miles away pulling a trailor. I was told there was one in stock. I got to the store and no mower was there. I was told they havent had any in months. Clueless totally clueless.

Ki
Review №16

DO NOT ORDER ON HOMEDEPOT.COM AND SHIP TO POOLER LOCATION. Ordered 65sf bathroom tile. Arrived at store broken. No phone call, found out by calling home depot.com. Placed replacent order, arrived broken AGAIN. ALL 10 CASES! These have been shipped to store both times, I have not even got to see the tile. Mind you my bathroom has been torn apart for 2 weeks waiting for this. Called Pooler store. Customer service rep actually laughed at my problem. Can you imagine? Laughing at someones misfortune when you are a CUSTOMER SERVICE REPRESENTATIVE. If home depot cannot get tile shipped to their store in tact than why do they call themselves a home improvent store?? What a JOKE. But apparently Im the joke since the customer service LAUGHS at their customers. Called back to speak with manager and was put on eternal hold. 33 mins.. had my husband call and he got through in 1 minute.. I dont know it this is discrimination or what but I will be calling the corporate office in the morning so this does not happen to anyone else. DISGUSTING and will never set foot in a store that is run like this.

Lo
Review №17

Needed to get some joint compound. Ride from Richmond Hill out towards the Savannah airport.Home Depot is always reliable, sometimes I just wish it was a Mom and Pop local place and not a corporation. In and out with peace of mind if getting exactly what I needed.

Jo
Review №18

The guy that helped me was very helpful and kind.

D
Review №19

Given one star in order to comment, waited for 45+mins, standing, waiting on an item, already paid for, tagged & loaded on their dolly. THD-We only have 1 fork lift Me-Understandable but not my problem. My patience was tried & they lost, BIG!!! This doesnt end here.

Su
Review №20

People inside are friendly and helpful. I must have had a confused look as an employee walked up and asked if I needed help finding anything.

Ke
Review №21

I went to Home Depot at 6AM this morning to pick up two special order exterior doors. I had the pleasure of having an exceptional young lady by the name of Jo help me find and load my doors. She went above and beyond any assistance I would have expected and experienced in a big chain store! Thank you Jo, you made my day!

Ch
Review №22

Ample parking. Large selection. Friendly, but often inexperienced staff. If you know what youre looking for, its generally easy to find.

Ch
Review №23

Love the selection at Home Depot. Always spend more than I plan but I end up with everything that I want!

Ro
Review №24

It took about 25 minutes to find someone to wait on me and answer questions me. But she was nice and tried to help but with limited knowledge of what she was doing. However, she called another store and they were able to answer all my questions and she was able to help me find everything I needed to complete my project. All said and done, I had a pretty good buying experience and pleased with the service.

Em
Review №25

Absolute clown show. Placed an $884 pick up order online for a grill and accessories. Never received a pick up ready email. Tracked the status online. No update. So 4 days later I call to check status. Was told my order is ready. My father and law and I grab the trailer and drive 45 minutes to the store and what I ordered isn’t there. At all. They offered an upgraded grill but couldn’t understand the “more expensive” one was smaller than what I ordered. It just had WiFi. THEN they couldn’t find that one either! Said 15 were in stock. Complete waste of time and it took 5 employees to figure all of this out.

Ed
Review №26

Its always crowded at this one and thus customer service suffers. We tried to purchase a refrigerator the other day and ended up leaving and going to Savannah because we couldnt get anyone to help us.

Je
Review №27

Who doesnt like Home Depot? Everything you need for home improvement, repair, and things you didnt know you needed.

Ji
Review №28

Above average Home Depot.Selection and staff made this visit very well worth the effort.

Vi
Review №29

Had to go there lol and bought more tools.

Sc
Review №30

Nice store. Good size and great selection. Staff was very helpful too!

Mi
Review №31

Love it . I am there almost everyday.Im also good friends with a few of the employees

Ma
Review №32

No issues everything and everyone was great.

Ka
Review №33

Employees are always so helpful and someone always asks, if I need assistance finding something.

Ya
Review №34

Always gonna be one of my most favorite stores to go to. I can hang out there for hours!!

An
Review №35

Always a great experience, Ive been several times

Ch
Review №36

Everyone was a great help. I want to thank Martin with all his assistance with a pice of plywood I needed.

Sh
Review №37

John was most helpful found me just what I was looking for.

Ch
Review №38

We didnt buy anything just did some browsing around in certain areas of the store for ideas and just to pass sometime. If you do have a project and need supplies you can come here to buy them or at least get an idea.

Ti
Review №39

Excellent experience and customer service was great. The young man in garden shop brought me a motorized scooter and helped me find a seed spreader, then he loaded it also.

Ch
Review №40

The Pooler Home Depot has been our go to place for over a decade. Recently they installed irritating speed bumps that made it a deciding factor to take our business to Loews. The previous speed bumps were enough to slow traffic in front of the store but the newly installed ones are entirely too high and too rough in vehicle suspensions.

Ja
Review №41

If you need any type of home appliance go see Halla. She took care of us and helped make a normally hectic buying process much easier. Thank you for your awesome service!

Ch
Review №42

Found what I was looking for, no problem. Young guy helped me in another dept from his. Mr. Alvin got the key machine working for me!! GOD BLESS THEM!!

ly
Review №43

She was very helpful and new her job well.

J
Review №44

Fantastic place this time of year! Loved the garden and outdoor departments. New flowers!

ch
Review №45

If only someone would answer a phone and not let people get stuck in an endless loop of ringing and automated transfers. Lowes just made a lot of money because of this incompetence.

di
Review №46

Best experience ever at a home depot store. Went in to buy a grill a gentleman greeted me helped with the purchase and helped me load it

am
Review №47

Everyone of the employees I talked with were so great they really wanted to help you and make sure you got help they were wonderful I think this was the best experience yet for any home depot

Ja
Review №48

Had an issue with getting someone to help me figure out exactly what I needed to DIY flagpole installation. No one had a clue..

Ki
Review №49

The worst service I ever had. Management all in meeting . no help. Would not price match there own stores . not worth the 1 star

Pe
Review №50

Nice people,but price are to high

Do
Review №51

I always have a fabulous adventure its AWESONE.

BL
Review №52

Great service and great product. I would add this for the employees: Don’t tell a customer it’s a bit pricey... we would not be there if we could not afford what we’re inquiring about.

Sh
Review №53

Home Depot had just what I was looking for new hardware for my guest bathroom at a reasonable price

An
Review №54

My first stop was Lowes, after being ignored NUMEROUS times, I left my cart and walked out. I decided to give Home Depot a try and Im SO glad I did!! I got 20 bags of sand, 5 bags of pebbles and a fire pit. Without even asking for help a gentleman by the nameMy first stop was Lowes, after being ignored NUMEROUS times, I left my cart and walked out. I decided to give Home Depot a try and Im SO glad I did!! I got 20 bags of sand, 5 bags of pebbles and a fire pit. Without even asking for help a gentleman by the name of John grabbed our cart and took it out for us AND loaded it into the car. The customer service was superb and I wasnt left wandering around the store looking for what I needed, employees were taking me where I needed to go and answering any and all questions I had! Ill definitely be back!! of John grabbed our cart and took it out for us AND loaded it into the car. The customer service was superb and I wasnt left wandering around the store looking for what I needed, employees were taking me where I needed to go and answering any and all questions I had! Ill definitely be back!!

Ya
Review №55

Ms. Paula and Ms. Carlee and the ladies suzie and the other cashier by the exit was amazing and helping us get what we need and answered any questions we needed! Thanks so much ladies

Ma
Review №56

I loved it wish we had one here in Statesboro we have a lowes & its high home depot was good & reasonable price

Br
Review №57

First I wanna say the employees were helpful and there were plenty of them. The bad part is mostly my fault for not looking online to see the store didnt have what I wanted. I guess I just dont understand why the store doesnt carry all the tools that you can get online. I wanted a fuel 1/4 Milwaukee electric ratchet but all they had was the cheap version of it. And most of the smaller hand held Milwaukee tools were the cheap versions. I prefer to be able to look and see what Im buying first hand and not on a monitor and also to be able to get it that day and not wait on shipping. Just wish they had a better selection. I dont think Im being that picky to think they can stock a variety of tools instead of a large stock of just one kind.

Je
Review №58

Helpful staff. Nice plants.

Ma
Review №59

Frustrating that they just dont stock ANY appliances anymore. You have to order it, and it will be a minimum of 25 days for delivery.😬

Sh
Review №60

Very bad experience .the staff was no good and not good service provider.

Sh
Review №61

Floral shop is rude. I will never attempt to shop there again. I was ignored!

Rh
Review №62

Great prices, friendly staff

Ga
Review №63

Did an curbside pick up. We let them know we were here and waited 20 minutes before we walked in and picked it up ourselves.

Fl
Review №64

Richard was excellent with helping Me with choosing The Shower head. 🚿

Ca
Review №65

Always find what I need at Home Depot. Its a farther drive for me but better prices than Lowes close to me

jo
Review №66

Mean lazzy enployees replace them all also managers too

Ti
Review №67

Good luck getting help from associates

Li
Review №68

Found exactly what I needed as always.

Al
Review №69

Its my second home,in there every day,but with ALL . Lumber Prices going sky high I can only go once a week now please help us carpenters builders The price OSB half Inch is ridiculous for the price of one Sheet today I could have bought 5 its not more a year and a 1/2 ago. Help us out with this home depot it is going to be impossible to build a home if the lumber prices go up everyday And I see a lot of lumber trucks were is it all going???

Sh
Review №70

Always love shopping there, have almost everything I need

An
Review №71

I use this pooler location a lot for land shaping and deck work materials great service helpful and fare prices

Jo
Review №72

A great place to get things for the home or garden

ri
Review №73

Cant get help when you need it!

Sh
Review №74

Bought a Trimmer/Edger and, unfortunately did not work as well as my last one! The string just would not advance as well as my previous one! So, somewhat disappointed!!!

Gl
Review №75

Found what I needed the salesman there did a very good job good positive energy in the store.

Ry
Review №76

I came to the store to order a delivery and my order was short because they failed to ring it up properlyPs always double check the order

To
Review №77

Worker available for you, and friendly service.

Ke
Review №78

DIY projects and they will probably have what you need

Gr
Review №79

Found same product for half the cost than sav Lowes

ro
Review №80

Supply was good.

Mi
Review №81

Home Depot always has a wide selection of products at fair prices.I do wish there were more staff on the floor to help, but the ones you can find have always been good to me.Its a good location.

Rh
Review №82

Four years ago I fell on a dip in the pavement near the sidewalk, while walking into Home Depot in Pooler.I called the store and the manager filed a report.I have been talking and emailing with their insurance company ever since. The pavement was fixed, but the injuries to my foot cannot be. The fall caused nerve damage, and early onset of arthritis, causing pain on a daily basis.Home Depot stalled me out until it was too late to file a legal complaint.Now my calls go unreturned, my emails unanswered, and basically shown that this company is not interested in loyal patrons, just its bottom line.

Ra
Review №83

Fast friendly service as always.

Ch
Review №84

Its been a long time since I shopped Home Depot. I always use to shop at a Home Depot, but the quality of lumber has gone down and the price is not even worth it. There are more selections of products here, but when it comes to lumber...first 6 boards of 1x4s I pulled were damaged or warped in some way. Its not worth the drive from Hinesville. Ill stick to Lowes.

Ke
Review №85

Store carries a lot of stuff but its hard to find someone to help you!

Sa
Review №86

Buyer beware! I wish zero stars was an option. Don’t buy any appliances from this store. I purchased a refrigerator for my elderly mother in June and it still hasn’t been delivered. The store doesn’t call back and when you do call them and get someone on the line they say that they can’t help your because appliances come from the supplier. THEN WHY DO YOU OFFER THEM IN THE STORE?!?!? I paid for it and the delivery has now been pushed to the end of September. That’s 3 months for a delivery. I could take a boat to China and back faster than that.

JD
Review №87

Much better than Lowes, but thats a personal preference

Ke
Review №88

Getting cluttered and the wood prices are outrageous and the selection is limited. Call before you go, the likely wont have what you need.

Ca
Review №89

Just a great place with good people to help you

Ke
Review №90

Only thing thats terrible is getting in and out of store is not getting run over by the Walmart customers next door

Mi
Review №91

Excellent store.

Sc
Review №92

I go to this Home Depot regularly and they are great 👍

Ad
Review №93

Great experience but didnt like the customer service.

Es
Review №94

Love this place good prices and great inventory

An
Review №95

I would have given a 5. But the item I bought was caped with dust. Lol it was an outside item.

St
Review №96

Always clean, stocked, and very friendly.

Ro
Review №97

WE have been doing alot of Home improvements and we do shop around .But I can say everytime we had question they got answered and everytime we order online it has been just what we order and very quick to get it in the store. Now we have order from the other Home Improvement store in Pooler and everytime either they didnt have it, even tho the site said they did, off by a 100, or the order was mess up and very rude online customer service. Never had that at Home Depot! So Pooler Ga Home Depot is my store.

Ma
Review №98

Good place good service.

Da
Review №99

Very quick

JO
Review №100

Very clean friendly staff

Information
100 Photos
100 Comments
4.2 Rating
  • Address:190 Pooler Pkwy, Pooler, GA 31322, United States
  • Site:https://homedepot.com/l/Pooler/GA/Pooler/31322/179
  • Phone:+1 912-748-1642
Categories
  • Home improvement store
  • Air filter supplier
  • Appliance store
  • Bathroom supply store
  • Cabinet store
  • Generator shop
  • Hardware store
  • Lighting store
  • Rug store
  • Tool store
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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