Service here is awesome. I love the friendly atmosphere and great people. Plus the store is dog friendly! We have held events with Hearts for Rescue here and they have always been amazing with us.
Visited the Poplar Bluff,Missouri store.Always a great experience. Employees hold door open for you,answer any and all questions and dont try to force a sale.Very knowledgeable staff. Will def shop there again.
Unlike Metro, they dont require a mask. Havent worn one this whole phony pandemic. Dropped Metro the minute they refused service and went to Cricket. No complaints. Employees are wonderful and much more helpful than the other place. Service good, even in the boondocks.
I would like to say a Big Thank You….Poplar Bluff cricket employees…Kelli Deen and Mickel Boone for all your extra help you gave me. It was greatly appreciated. You went above and beyond to help make things right for me.
Bought phone out right. Did not transfer service. They say no contract but in the fine print in order to use phone some where else you have to keep service for 6 months at 30 dollars per month. In order to unlock phone. You are not told this by anyone at the time of sign up.
Very friendly and helpful
Im very pleased with Kelli Deen she is a sales advocate there at the Cricket store in Poplar Bluff Mo.63901 This young lady saved me several thousand dollars on my phones and tablets. I would highly recommend for everyone to go see her, this girl knows what she doing when it comes to saving you money.
The staff members are very friendly and knowledgeable.
Fast, friendly service, plenty of phones in stock.
Not very helpful ! App was horrible
Josh is always great with us and others he is positive and polite
Josh should be running the company! Hes the ONLY person in all of Cricket that I talked to over the past 2 days that knew what he was talking about!! The store is great and so is the company...Usually!
Love Cricket. I have 4 lines for $100. Cant be the price. Unlimited data, texts, and calls which comes in handy when you have teenagers. Have never had a problem with our service and customer service always goes out of their way to make sure I get a good deal and help save me money.
Awesome service!!! Loved the whole experience and cant say enough about the help we received. 👍👍 for this store!!
Always a hassleThey promised me a military discountAnd i have been fighting with them to get them to honor their promiseMake good on the military discount i was promised.
When I first got on Cricket it seemed to work good. In the last year is has gone down hill. I used to have coverage at home and all of a sudden it stopped. Called to talk to someone in the local office and the mail box of the office was full. When I walked into the office, the guy there said oops the phone is dead and it needs to be charged. It went down hill from there. I changed carriers and I am much happier with Verizon.
DO NOT...EVER...try to add a line through the online app! I was so frustrated after weeks of calls, and emails and waiting. Kelli Dean was amazing. I walked put of the store worry free, with a working phone! The customer service at the Poplar Bluff store is spot on! Thank you!
Good phone services
Kelli is the best! She is saving me thousands of dollars a year! If you own a business or have multiple lines, go see her. She was very professional and explained everything thoroughly. No surprises or gimmicks!
We have been to the Cricket store multiple times in the last few months. It has been a great experience every time. The first time we were helped by Kelli. She did a great job! The last two times we were helped by Kelondre. He did an amazing job both times! He definitely made it an enjoyable experience. He is very knowledgable, helpful, and super fast! I definitely recommend him if you need to go in the store for anything!
My family has been talking about switching to Cricket for months now. All my friends post about how much they love it. We went into the store Saturday afternoon and was waited on by a very nice girl named Kelli Deen. She was so friendly and professional, was happy to answer all of my million questions, haha! I had someone before tell me to go see her and I am glad I did. She went above and beyond for me and my family! We are saving over $3,400 yearly by switching to Cricket!!!
Kelli is the very best at what she does cricket is blessed and honored to have perfection working for them
Was a very insightful visit. Had all my questions answered and shown all the steps needed to clean phones and he was very patient. He was a great hire. Good job.
The deals are about the same price point as other carriers but the customer service is the best I have experienced with any of the phone companies. I give the deals a 4/5 but the service a 5/5.
Good service, great employees. Josh is the bomb
I love the service and the times Ive went in the store Ive had good experiences but whenever I need to call when I dont have time to stop in I cant ever get anyone to answer the phone.
Crew worked tirelessly and patiently to process multiple transfer and porting requests for my new account so setup while maintaining a cheerful, professional, and friendly attitude. Great staff there.
Great store excellent service and the staff are a pleasure to deal with. I highly recommend this store 👌😁👌
Very nice this time. Fast worker. Got minutes on my phone fast..
Great service very good plan at a great rate
Amazing Deals. I only pay 25 dollars for unlimited everything. Getring a new phine through then is a little bit difficult but other than that just fine.
Great personal service! These guys and gals treat you like you are someone!
Josh should get a raise he does a wonderful job
Horrendous service from the very beginning. I received a defective sim card from them and it took them over 7days to resolve the issue. All this time I was unable to recieve any calls or texts from anyone, basically I had nothing coming into my line, everything was going straight to voicemail, but not mine! When the house was finally identified, I had received a faulty sim card, I was told that I had to pay 11$ for a new one!!! When I informed him that I would not be paying for anything that I had had no service since day one... what eventually happened? I was informed that if I continued to be or conduct myself in the same manner that he would have me put out of the store. I wasnt even being disruptive, he kept saying he couldnt wave the fee for the sim, and I told him he could get someone who could and he just completely became more aggressive toward me. I refused to be down and finally a store manager came to his aid, because he was going to eat that phone before it was all over it. I DONT RECCOMEND. I WISH I HAD THE JERKS NAME HE HAS NO CLUE ABOUT CUSTOMER SERVICE!!
Went into this store about a year ago and the guys there were rude and seemed like they didnt want my busness. went into the store again but this time was helped by a girl and she was really nice and helped me get my phone set up. i recommend everyone go see her her name was kelly
Cricket is amazing I am so glad to have there service there is nothing like it The staff at the store are very nice and helpful
Kelli was very friendly and knew her job well I was very pleased
My kind of service in and out and no time new activation plus SIM card thank you guys!!!!
Great service. very nice people!!
Much cheaper than ATT
Super friendly & acknowledgable staffAlways happy to assist, in store and telephonically.
One of the best places Ive worked, and the service is great!
Been with this company for five years and still happy with its network.
Good service guy knew his stuff go there, you will not be disappointed
So far the best phone network i ever had.
Sales rep lies to get you to buy their product. Then when you bring it to the management they are sorry but theres nothing they can do to resolve the issues because their just sales....really?
Nice guys
Love it
Tell Carson that Roger sent you. Youll get the best service.
I love the service and the plans are affordable.
Great staff and service. If you really want to save on your wireless bill,switch to cricket.
Best place to get cellphone service is amazing
Help was wonderful!!
Good price, very poor signal in doniphan
The staff are extremely nice a speedy.
The staff is friendly and helpful!
The employee was enthusiastic and knew what he was talking about but didnt set up my sisters phone correctly and the phones just arent a very good quality
Best phine service provided!!
LOVELY PEOPLE,NEVER A PROEM
Very happy with the all of sales people
Kelli was a great help
Cell phone reasonable price this a place to try
Best move I ever made!!
Good knowledge of phones and plans.
Haha keep trying and keep failing.
Friendly staff, very knowledgeable.
I have 4 lines and services for awhile.
The staff was very friendly and very helpful
Cheap, good service
Dont go there
Awesome ppl
Very helpful.
Awesome advocates Chris is the best
Very helpful friendly staff
Useful information.
Great deals
Very friendly and professional
Kelli was great!
Excellent service
Cant be better services
Excellent service!!!
Great cell service
Great
Horrible.
Awesome
They are VERY slow!!!