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AutoZone Auto Parts
1936 E 1st St, Port Angeles, WA 98362, United States
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AutoZone Auto Parts
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Mi
Review №1

Johnny Blaze, as always, so professional and courteous. Stayed late to make sure I was taken care of with a battery emergency. Gave me options for battery replacement and recommended the best alternative based on my needs and budget, installed the new battery and made sure we drove away safely and satisfied. Not many employees now days like Johnny Blaze. Please consider him for trainer or management position. Thank you Johnny Blaze.

A
Review №2

They like to sell parts you dont need instead of giving you the part you need.

Mi
Review №3

Very knowledgeable, several of the fellas here helped me and my wife in a bind when we had car battery trouble on our vacation. Were very calm and quickly got us qhat we needed and got us on our way.

Do
Review №4

Very helpful staff really lends their selves to helping the customer complete their needs.. helping to find the sometimes obscure items. The store merchandising isnt always laid out conveniently but the staff seemed to really know the store well.

Sh
Review №5

Absolutely great customer service! Johnny Blaze really went above and beyond helping me find a new battery for my car and installed it with 0 hassle. 100% recommend going here for parts and batteries!Thank you so much Johnny Blaze, great dude, Id give 10 stars if I could!

Am
Review №6

Budda and Zach were super helpful and hooked me up with new headlights! Budda was nice enough to actually put the new ones in for me. Thanks guys for keeping me safe!! My go to!!

Ar
Review №7

Johnny Blaze was really helpful! He helped me get all the parts that I needed for my Jeep, and even found a good deal for me for my oil and oil filter. I definitely recommend going to the AutoZone in Port Angeles, you will get what you need with amazing customer service!

Ra
Review №8

Buddha and Jake, along with all the staff here are honest and knowledgeable people. You really cant do better than this store for all your auto parts and service needs.

Da
Review №9

I like going to Auto Zone! Their ALWAYS friendly.. Auto Zone always have some REALLY good deals going on!!

Ar
Review №10

Cool staff and great parts but never enough inventory you have to order for next day service and other than that 👍🏾

Jo
Review №11

Friendly staff, they almst always have the parts im looking for.

El
Review №12

They were great! I bought a set of windshield wipers and they put them on for me. Thank you!

An
Review №13

Great service tonight replacing a Duralast battery from out-of-state that was still under warranty, and answering all my questions. They ordered the battery for me yesterday when I called in, it arrived today right when expected, and they replaced it for me quicky and efficiently. And in the process, the one helping me gave me tips about another issue I was having with the blower motor.

Pa
Review №14

I like that they always seem to have my parts in stock and the staff is professional and friendly

Er
Review №15

1st the customer service was great. They are good people doing their job to the best they can.2nd I ordered caliper and brackets for my vehicle, they came in and were the wrong size and part. I reordered and confirmed my vehicle make/model. The new part was the wrong one and didnt fit. I returned it and they said my vehicle must be a different year because the model sub type didnt show on their system so the 2011 caliper would be the correct part for my 2009 vehicle. I will not be ordering any parts from autozone again. If it has to be ordered I will order from rock-auto. I will still buy from them but only in store items. I have kids and both parents work, we cannot afford to go 3 weeks or more without 2 vehicles again.

Ch
Review №16

Great ! Loved the selection of many items, the employees are great and the guy who helped me worked hard to find an old part i needed for an old truck . And recommened where i might find one since they didnt have one in. The wait was a bit, but it was worth the time. Yes I recommend AutoZone of Pt. Angeles ! 😎

Bl
Review №17

Awesome help fast well stocked, bought our car battery they were very kind and installed. from purchase to off on our way happy in about 15mn. Cheers 😊😊😊😊😊

Ка
Review №18

Thank you Johny! He was very nice and helpful while we were fixing our car.

Za
Review №19

I highly recommend that you go to AutoZone if youre having any issues of finding a part or even something with your car. Ive been having a loud squeal in the back of my car and I went to AutoZone and they directed me to the right answer! For free the people here are extremely nice and they are willing to take the time out of their day and busy life to come out and help people. if you go to this AutoZone in Port Angeles you will not be disappointed they are by far the greatest Auto company Ive even went to including mechanics, and theyve always almost been right. I trust them more than a normal mechanic or even less swabs go check them out!

Sh
Review №20

Johnny Blaze did a great job of helping me find the lift supports I needed for my hood and back gate window! Thank you!!

Er
Review №21

Very Unorganized environment. Store was a mess. Stood around for 10 min no help so I went to oReilly.

Ro
Review №22

Johnny Blaze went above and beyond helping us fix a problem weve had for two months. He even helped us trouble shoot to replace a part. We both work in retail. Excellent customer service! Johnnys friendly, big hearted warmth, is contagious and a breath of fresh air. Dont try to do it yourself come to Autozone and talk to Johnny.. Thank you, it finally works!!!

Br
Review №23

AutoZone rents tools no charge😁

Mi
Review №24

Super helpful with helping us solve the problem of our check engine light. I’m not a genius with automotive repair so Johnny walked me through the diagnostic process. In the end, it was a minor issue, but it relieved our stress as we we’re on vacation and passing through Port Angeles when we noticed the light was on.Many thanks to Johnny Blaze and his patience and helpfulness to us. Keep it up!

Ka
Review №25

Very friendly staff and will get parts ordered next day !

Al
Review №26

Johny Blaze at the PA store went above and beyond today. Our daughter needed a jump start 3 times in the past week. We followed her to Auto Zone, where Johny looked under the hood figured out she had a cracked piece on the battery connection. He found us the parts and even helped fix it. Thanks!

Na
Review №27

Was in Autozone to pick up some never seize and have to say that the Autozone employee Travis K. was going above and beyond to inform and assist customers who were in line ahead of me.

br
Review №28

Came in to see if they could help read a check engine light code and was in and out in less than 5 minutes with the solution. cant say enough good things about the staff and store. Thanks so much.

Ro
Review №29

They helped rest my battery for free

Do
Review №30

Excellent service, needed headlights and they also helped to put my bulbs in for me. Thank you so much!!

Me
Review №31

Johnny Blaze at the Port Angeles Auto Zone was extremely helpful with a headlight replacement and wanted to give a shout out for great customer service!

Fr
Review №32

I was in the store yesterday and purchased what I was assured was a universal air conditioner coolant. After going home and “opening” the can it wasn’t universal and did not fit my car so I went back fully expecting to have to purchase another can since I had popped the seal on the first one! I explained to the teller what had happened and asked if someone could check the other brand fits my car prior to purchasing another one, the gentleman looked it up and said not sure what to tell you says it’s universal. Was very short and rude never came out to see if another brand would work just saying it should... needless to say I went across the highway and got what I needed after the gentleman working walked out to my car to make sure he was selling me the correct product instead of just assuming one size fits all.

Cu
Review №33

The service was great. They troubleshot my alternator and my battery. I didn’t even buy anything and they were pleasant the whole time.

La
Review №34

Came in to auto zone earlier today and purchased everything I needed to replace all brakes and rotors on my Tahoe. Came back because one of the hardware kits for the rear did not fit. Travis K saved the day because the computer said that they did not have the part for my truck. He went the extra mile and looked anyway and found the kit that I needed. I would have had to keep my truck disabled for 2 days while the part was shipped. Thank you Travis K you are the best!!!!

Do
Review №35

Awesome place good customer service and a great place to find parts

Al
Review №36

Johnny blaze I locked the keys in my vehicle and Johnny Blaze went above and beyond to help me retrieve them. He isn’t obligated to help this way but he WAS!! This is why I shop at Auto Zone!! Thank you Johnny and thank you for hiring a great guy!

Ry
Review №37

A big thanks to Johnny Blaze for your thoughtfulness and expertise.

Br
Review №38

Auto Zone in Port Angeles is the very best store for your auto parts needs. The stake are friendly and knowledgeable. I recently purchased windshield wipers and new bulbs for my car. They asked if l would like them to install them. They installed my wipers and bulbs in the parking lot for me at no charge. It just does not get any better than that.

Ri
Review №39

The other manager went on the be a golf pro somewhere. But this one guy there used to work on F-15s and has some pretty awesome stories. They charged my batteries and tested them FOR FREE. That kind of service is hard to come by. And if youve never watched an F-15 take off and you have a handful of extra nuts and bolts after youve worked on it, talk to my buddy. Hell tell you what its like. 90% of the time I work on stuff I end up with extra parts.Duralast parts have gotten better in the last 10 years. Front end parts are sturdy, brakes are quality and all the extras like ketchup packet size brake quiet, brake cleaner, gasket sealer, are ideal for small jobs. When you wont really use a nine dollar can or container, pick up what you will use and get to it.

jo
Review №40

Good pleasant staff. Helpful without being pushy.

Bi
Review №41

Today, on July 5th check engine light unexpectedly came on. I drove to the Auto Zone to see what is going on. A young gentleman did help me. He told me what was wrong. Based on his input I made a decision that saved me about $200 - $300 . Since I am not wealthy that advice was/is very much appreciated. Thank You Auto Zone. Came through for me again.

La
Review №42

AutoZone in Port Angeles went above and beyond!! I appreciated their friendly greeting and willingness to help me find the right head light lamps that I needed. The staff member who helped me also asked if I would like assistance in replacing them? It was pouring rain and no cover to work under, except the hood of my vehicle. She said it was not a problem and would be glad to do it. WOW!! I am sorry I cant remember her name, she was awesome! Instead of me waiting in the car, I wanted to learn how this works so she let me observe and taught me how its done, I thought it was fun!! Thank you AutoZone!!

Wa
Review №43

Had everything I needed at a good price. The employees were excellent.

Sc
Review №44

Ive never had a bad experience there. Ive always had quality help Quality Parts and service and a good variety of accessories and tools and things needed for working on cars caring for them and detailing them

Fr
Review №45

Whenever I need supplies for my car I always choose AutoZone over the Oh Oh Oh store (just their jingle alone makes me not ever want to go there). I live in Snohomish so this Port A store isn’t my usual one. My store has helpful people; equally to the Monroe Wa store as well. But the customer service I received today from Johnny Blaze (mainly) and Travis K was exceptional and worth writing this review. Not only did JB (hope he’s ok with this nickname) sense what I needed, he immediately informed me of the special that was available for the stuff I was buying. So at a near 50% savings, he pointed out I would get a whole bunch of car care with the offer. There was just one problem. They seemed to out of one of the sponge scrubs that came with the kit. After apologizing many times over the time he was taking to find said missing sponge, Travis K came to decision to upgrade me to a better item. At no extra charge I might add. If I was a local, I would’ve happily come back for it when it came back in stock. As a business owner, I understand the woes of inventory during COVID and did not see this shortage as any lack of supply on AutoZone’s end. Quite the contrary. It tells me I wasn’t the only one who saved money because of JB. So, I hope you share this with your staff at the store. And wouldn’t be great if JB got another one of those customer service pins for his upcoming birthday. He told me if was coming up while ringing me up and pointing out my savings. Now just clone him and send him to Snohomish county.I also sent a copy of this through your feedback option at AutoZone.com. Please share this again if it didn’t appear there. Or I am happy to do it again. Website just reset and didn’t give any indication it went through or an email confirmation. Want to credit where credit is due.

Jo
Review №46

I bought some oil and did an oil change on my car at home, when I realized they had sold me the wrong oil, I called and they sent someone right away to fix my car. So thankful for the concern and quick actions of AutoZone employees. Thank you Chris!

Al
Review №47

Chris went above and beyond anything I expected in customer service. He walked us through all the parts (and potential upgrades) we needed to make the repairs to our car.We were traveling cross country (over 5k miles driven) and were fortunate to find this gem.Port of our Lady of the Angels for sure. Thanks, Chris and AutoZone!

Al
Review №48

Wouldn’t recommend to anyone

Ha
Review №49

John (who helped us replace our battery, or really, he did all the work 😃) was awesome! All the fellas were super nice & helpful. Strong Recommendation!!

Jo
Review №50

I do often get parts wrong because lets just say some of these people that order a more a little over the hill and 10 to miss small important details but very friendly very polite professional but youll get some things wrong

Jo
Review №51

First time coming here yesterday, needed new headlamps for my Santa Fe. The sales associate was friendly. She walked me through all choices they had in stock, and got me checked out in less than 10 minutes. Will definitely be coming back.

Ca
Review №52

My car battery died in a parking lot right next to this autozone and Mr. Blaze drove to my car to jump it and then replaced my battery. He couldve just sold me everything I needed but he went out of his way to help me and I couldnt thank him enough!

Je
Review №53

Thanks for putting on my blades

Da
Review №54

Best hot dogs and chips and salsa Ive ever had. Dont forget to drizzle 10W30 on your cheesecake.

Ch
Review №55

Great service..friendly staff..

Cl
Review №56

Outstanding service! We had some pretty serious car trouble mid road trip. The gentlemen at the AutoZone went above and beyond to help out. After several hours of work we were back on the road. They had the parts in stock and had the random unique tool needed to fix it. Highly appreciated guys!

B
Review №57

Good service, found what I needed and got out in a few minutes

ky
Review №58

Never have I been around such rude customer service.

do
Review №59

Fantastic service!!! Needed a battery replaced on an rv and they were patient, professional and very considerate. Of you got car troubles, this is your place

Ch
Review №60

Guy was rude and Unprofessional!

Ca
Review №61

Friendly staff, helped us find what we were looking for and answered some technical questions. Helped us to get info on possibly ordering a part that they didnt have in stock. He said he could have it there in 1 day! Great experience, would recommend.

Ka
Review №62

Helpful and nice

JO
Review №63

Good fart good service great people

Ro
Review №64

Best tool rental for free!

Fr
Review №65

Great people and friendly work place.Easy going people who always takes care of the customer.

Da
Review №66

Friendly and helpful staff. Well stocked for your auto needs.

Ja
Review №67

Johnny Blaze was a great help!! Awesome customer service! Thank you!!!

mi
Review №68

Friendly an helpful associates

Na
Review №69

Just want to thank Chris for all of his help. Provided great customer service on our vehicle while under a time crunch.

An
Review №70

Excellent customer service and support. Always satisfied with the quality of the parts and things I have gotten there. I have switched to OReillys because my fiancee goes there for everything but would still reccomend this place because before I switched I only went here for everything my car needed as no other place could beat the price and quality of parts and service.

Je
Review №71

Travis went above and beyond helping me out!!! I bought an interchangesble gear shifter that didnt fit quite right, he was there the following day, and helped me select the right one in addition to finding the correct product for buffing out my headlight covers!!! Friendly, fast customer service, thanks Travis

Ot
Review №72

I love this place the staff are amazing.

Do
Review №73

Excellent employees. Very helpful and store is clean and organized

Ga
Review №74

Just wish I could look around without someone on my back.. If I need help I will ask. Otherwards its a great place..

Se
Review №75

Good selection of parts. Employees always helpful top look up and order special items

Er
Review №76

I walk in and am greeted and asked what they can help me find! Very helpful!

Ke
Review №77

A place to go get parts, a few of the salesmen are really helpful and a few that could use a little help.

Ba
Review №78

Excellent service and prices.. Definitely going back

St
Review №79

Helpful staff and a good store credit return policy.

Do
Review №80

The people here rock, are extremely helpful and prompt in service.

Iv
Review №81

These guys working here are awesome!!! They came out, hooked this device up to my car, told me what was wrong with it. This was above and beyond!!@

Fr
Review №82

Had some problems with my taillights today and Frank at auto zone took the time to come out to my car and fix it! Thanks. I always get very good service here and employees are so helpful!

Br
Review №83

Great price for all your parts needs truck car van suv

je
Review №84

I dont recommend this place first off i put in an order for a specific part the employee orders a different part from a different company and tells me tjat she orderd what i wanted.i recieve the part and go to install it to find out its wrong when i take it back the employes were very snobish to me like thay were offended that i was bringing it back thay didnt even look up the item i wanted to order it for me thay vwry rudly gave me my money back afyer fallowing me around the store as if i was shoplifting. Ill nevor shop there again!

Ph
Review №85

Helpful!

sh
Review №86

I needed a key fob for my car. Johnny Blaze helped me, went above and beyond, got me two replacement batteries for my 2 key fobs. Changed one and showed me how to do it so I could change the other one( I didnt have it with me) overall great service!Thank you,Shane

Am
Review №87

Went in to get a simple piece of wire and the kids working had no idea what they were doing. Just stared at us with a dumb look on their face. Save yourself the trouble and go to OReillys down the street.

Da
Review №88

In and out quickly, prices reasonable

Br
Review №89

Great parts store fast help they no there stuff

Ma
Review №90

They have good inventory and decent prices. The customer service could use some work.

Ju
Review №91

The store is very clean & staff is very helpful & friendly. I needed a new battery & they even installed it for me.

ro
Review №92

Decent auto parts store, good overnight service.

sh
Review №93

Seems to be knowledgeable staff courteous and very helpful.

Su
Review №94

Good service good pricing

Mo
Review №95

All the parts and great people to.

He
Review №96

Worst customer service ever. Four employees looked me in the eye and walked right past me without even saying a word.

Pa
Review №97

Great haircut and good stories.

Le
Review №98

Guys are helpful good store

Da
Review №99

They have good service

Lu
Review №100

Decent parts moderate service

Information
17 Photos
100 Comments
4.2 Rating
  • Address:1936 E 1st St, Port Angeles, WA 98362, United States
  • Site:https://autozone.com/locations/wa/port-angeles/1936-e-1st-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4110&y_source=1_MjQ3MTUwMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 360-417-9848
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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