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Marble Slab Creamery
8591 9th Ave, Port Arthur, TX 77642, United States
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Marble Slab Creamery
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gi
Review №1

Yesterday I tried marble slab for the first time and I loved it. The ice-cream taste authentic and amazing. The service is really good, the girl treated me so well. I felt really welcomed and like I mattered. I didnt know her name but she is Latina. She is about 54 and honestly nicer than the manager. I seen her name it started with an A, very good customer service.

Ja
Review №2

This Marble Slab is the best of them all. What you order is made to perfection. Generous servings and the employees are great at their job. Best ice cream in the area!

Da
Review №3

Always a great place to get some ice cream! Fast, friendly and deliscious!!

Ci
Review №4

Ice cream was really good, workers acted like waiting on us was a bother.

Ka
Review №5

Wow very delicious! Marble Slab Creamery offers a very unique experience when it comes to ice cream. They have many options when it comes to picking how you want it your ice cream; waffle cone or in a cup with waffle cone or without it. You can choose as many toppings as you want and they have a lot of unique flavours to choose from that you cant find on a common ice cream shop. The staff is very friendly and also very talented. My recommendation in order to justify my rating is to go for their speciality, dont go for a common flavour or a banana split, pick a exotic flavour and make sure to pick it on a dipped cone with your favourite toppings and some drizzle in order to have the person making the ice cream put the ice cream on a frozen table and mix in the drizzle and the toppings with the ice cream, which is the special Marble Slab Creamery experience, to have your favourite ice cream mixed with your favourite toppings in order to create a NEW unique flavour with their tasty ice cream. I am glad our friend recommended this to us in our small vacation we took to texas. Awesome and tasty.

Ma
Review №6

The lady that helped us today was so sweet! Very kind voice & made sure we were happy with our decision. All 3 of our icecreams tasted amazing, but my sons plain waffle bowl was very stale. Mine & my husbands was not & we got the plain chocolate covered. The floors & tables needed to be cleaned better.

Ag
Review №7

Great place for ice cream and ice cream cakes 🎂. Absolutely love taking my family 👪 there

Cl
Review №8

Great service as always!!! And delicious ice cream 😋!

Ca
Review №9

Awesome job! Always delicious! Chocolate with 🍒 and strawberries and pecans & walnuts! 😋

Sh
Review №10

Very bad service, ice cream was melted for the minute they took it out of container....Please is so dirty and unhygienic I would never go back....

Sw
Review №11

Always enjoy what they have. DELICIOUS!#ULTIMATESundaeWithCherryOnTop

He
Review №12

Ice cream awesome

Na
Review №13

Love the ice cream and the selection of toppings

Vi
Review №14

They are following all the COVID-19 mitigation procedures and their ice cream is phenomenal! Awesome, friendly staff!

Ka
Review №15

Good ice cream cake! Nice service.

Ca
Review №16

So delicious and all my own flavor.

Je
Review №17

Always fresh and friendly service!

Gr
Review №18

Ice cream is good and the service ok

Bi
Review №19

Love their ice cream.

Ho
Review №20

Pretty sad you cant get brownies in your ice cream mix-ins! Ive never been told that before!For the price we pay we wont be back to this location! Thanks but no thanks!

Ca
Review №21

Best strawberry shake ever

Ap
Review №22

Horrible service, even though the ice creams are good. The staff when I visited are aloof, and don’t open their mouth even if you a question 3 times. They don’t listen patiently to your requests for additional condiments with the ice cream, instead try to rush between the stall and work area. Very reluctant to give a napkin along with the dripping cup! Come on man!!! it’s a common sense to give a napkin to customer instead of expecting him to make his hands wet. Extremely and terribly bad.

Jo
Review №23

I would have given it a 5 star but seating was very limited

Me
Review №24

Delicious! Lots of mix ins available and tons of flavors! Three of the big cups for 24 dollars! Well worth the price!

*
Review №25

Terrible customer service. An ice cream shop would be presumably a happy place,however the ladies treated consumers as though they really did not want to be at work.When she did not add all the flavors requested,one young lady took the ice cream from the cup and put it backIn the cooler then when the mix ins were added she did not include all the ice cream on the cool mixing board. She threw it away! What a waste and it did not have the desired flavor because she had over corrected her first mistake.We paid a lot for dissatisfied customer service and waste!

Li
Review №26

Ice cream was awesome but the ptice was tooo much

Cr
Review №27

Good icecream but too expensive.my niece and I split a banana split and it was the most expensive banana split I ever bought.

Sa
Review №28

To expensive the service sucks .for some milk and suger😒

Fr
Review №29

This was the place every one said to go. So the hubby an I went. The line was long an the two young ladies behind the counter were not friendly at all. The place was sorta clean. The 3 stars is for the ice cream not the place. They have a large selection to choose from as well as bowels an cones. The second time the husband an I went the service was no better. High dollar ice cream should come with great service.

V
Review №30

I had a blond hair in my ice-cream and didnt notice until it was in my mouth and I had to pull it out. I know that it couldnt have been mine or anyone elses around me because none of us had blond hair. The woman mixing my ice-cream did so that is why I blame the business

Ly
Review №31

The place was dirty. . Gnats were flying around the open containers filled with toppings.... My oreos were stale in my Oreo shake. .. Plus the shake was runny.... This is definitely a change for the worse. Not going there again... I definitely couldnt finish this shake! My worse experience at this location

Je
Review №32

Was a huge disappointment. Could not understand the workers, they were very unclear on the information of what you could get, and felt like they should just leave the container of ice cream with the bug in it in the display case. Menu states ice cream comes with a rolled waffle cone and unlimited toppings. Then you choose your size and if you want dipped cone or dipped waffle bowl it is extra. When my son told them what toppings he wanted in it they then stated he could only have 5. He had already got 5 add ins but wanted cherries on top, but they would not.They put mine in a bowl, no one else wanted their waffle cone, but I did. I asked them about it coming with a waffle cone. They said no they put in cardboard container bowl so I couldnt get cone. Will not be back to this location for sure.

Ja
Review №33

Good

St
Review №34

Love it

An
Review №35

The atmosphere could have been a little warmer.

De
Review №36

Girl did not put ice cream in cone like I asked, she took ice cream out of cup and tired to stick it in a cone, but was already too melty, I told her to forget the cone and just give me the icecream back in a cup. She put the same icecream back in the same cup as originally, and was picking cone pieces out of the cup with her bare hands. Absolutely disgusting. All of this after I had already paid $13 for 2 small ice creams. We ended up tossing both ice creams in the trash. That will be the last time I step foot into that store.

Rh
Review №37

Ice cream is good, counter help barly could speak English. No gloves were used and prices were sky high! 8.00 dollars for a milk shake... No, never again.

He
Review №38

A trip to the gym is not complete without my daughter begging us to stop at Marble Slab so she can slap on the calories we just worked off! Great selection and friendly staff.

Do
Review №39

Wonderful ice cream. I must must meter myself. The menu is hard to understand, but not a biggy.

Ka
Review №40

Very friendly employees and great sundaes

Gr
Review №41

Its ice cream. Any way you want it!

Te
Review №42

To expensive the service sucks

Ak
Review №43

I visit this place here many times but only once i requested the ols lady to keep the topping some more on it but she charged me 1.5$ for that. as i realised that they were using bad odd nuts in the topping and the taste also not much good as before.i wont come back again.

Ve
Review №44

Maintained quite well. Im happy with their service.

Go
Review №45

Nothing too special . Very expensive.

Mi
Review №46

Its a nice, clean, ice cream shop.

Li
Review №47

The absolute best ice cream... Oh, and try the ice cream cakes too... yummy!

An
Review №48

Delicious! Excellent service

Ge
Review №49

Good ice cream but dirty place and tables

Le
Review №50

Rude customer service and small portions for the money I spent. Server didnt know the combinations to any of the ice creams displayed 😂😂 sadly, a Caucasian server.

La
Review №51

Anytime ice cream is needed Marble Slab is the place to go. The girls are very nice and always treat our son good.

Rh
Review №52

Great ice cream just a bit pricy

Am
Review №53

The best in Beaumont, staff is so friendly

Ar
Review №54

Best ice cream around even tho its pricey

Qu
Review №55

The next best Ice Cream to Blue Bell!!

Jo
Review №56

The staff wasnt very friendly and were out of an ingredient for the item I ordered and didnt tell me until it was already made

pa
Review №57

Worst taste with cheap quality nuts.the employees even wont ware hand gloves.i wont prefer this anymore.

si
Review №58

Great place for ice cream.

Ni
Review №59

Pretty good but a little expensive

Ch
Review №60

Pretty good ice cream.

Br
Review №61

Best ice cream around

Iv
Review №62

Turtle cake is delicious!

Ch
Review №63

I decided to give the place a try for the first time (from KS) and the lady was rude! I asked if she could put an extra brownie in my ice cream and as I was asking she had put my ice cream in the cup looked at me and told me no.

Ke
Review №64

The slab is the best ice cream

Ch
Review №65

Will not be going back if I could give it zero stars I would

Kr
Review №66

The quality. Of nuts are not good every time I see them in same old jars they might even be expired

Ti
Review №67

It was pretty good.

ma
Review №68

Poor customer service, stingy with there products, puts ice cream on the cone ...not in the cone where it belongs.

Mu
Review №69

Good ice cream

ME
Review №70

Godly ice cream

Ch
Review №71

Horrible customer service

Ch
Review №72

It was cold

Ky
Review №73

Poor customer service

Ca
Review №74

I can it however I want it 😁😁😁

Ti
Review №75

Love it

Ki
Review №76

Excellent

Br
Review №77

It is pricey

ro
Review №78

Delicious

Ke
Review №79

Yum yum

me
Review №80

Friendly staff🙂🙂🙂🙂

Be
Review №81

The best of Puerto Arturo, have a unique way of preparing ice cream ..

Iv
Review №82

Great

Information
31 Photos
82 Comments
4 Rating
  • Address:8591 9th Ave, Port Arthur, TX 77642, United States
  • Site:http://order.marbleslab.com/menu/marble-slab-port-arthur
  • Phone:+1 409-729-8733
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:11AM–9:30PM
  • Thursday:11AM–9:30PM
  • Friday:11AM–9:30PM
  • Saturday:11AM–9:30PM
  • Sunday:11AM–9:30PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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