Stoped in just to have a link taken out of my watch. The Manager, an Asian woman ( which I could care less about her nationality but I do not remember her so as to describe her only) and her sales lady were amazingly unprofessional, and very very pushy. They asked me four times to donate money for a charity drive they were doing and informed me they had a quota that they had to meet… All the wrong reasons to be a part of a charity !!!!When my watch was returned to me after taking a link out of it, my brand new, out of the box watch was scratched up! Plus any time I have ever had a link removed from a jewelry store the charge would be around around $15. They charged me $45 !!!! I was shocked and insulted.I will never again put 1 foot in that place and highly recommend you don’t either. Who ever the District Manager is or owner of that store should clean house if that store is to make it. Horrible experience !

Great Store, all the People there is very nice!

Watch out for SCAM credit card sign-up. My daughter who is 18 went to the store to get a ring re-sized that her boyfriend bought her. The store clerk told her that she could enter her in a drawing for a $1000 gift card and took down her information. Turns out she actually opened a credit account in my daughters name! I have told my daughter to never give out her SSN again for a prize drawing. At no time was she told she was opening a credit account. I am filing complaints against this store with the BBB.

This was the worst place i have ever been in went here to look for wedding bands for me and my wife the women where really pushy and when my wife saw something she liked i put money down on layaway the next day we found a ring elsewhere so we went to get are money back from the layaway and was told they had no money in the drawers and could not refund me my money i called corporate and they where just as rude and unprofessional i will now be calling BBB and i will never go there again and recommend you dont ethier

Prices were a bit high. Sales lady was nice

Great sales, the lady was super nice

Fantastic Customer service

Awesome