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Broken Blade Mower Parts (Service and Repair)
19800 Veterans Blvd #7, Port Charlotte, FL 33954, United States
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Broken Blade Mower Parts (Service and Repair)
Comments
Ri
Review №1

Had parts i couldnt find on line in stock. What they didnt have in stock they found at a competitors and sent me to them. Good people. Will ALWAYS go there first.

ju
Review №2

Wouldn’t go anywhere else! Excellent service, reasonable rates and for some reason, they remember me and treat me with great respect. Happy customer, I am!!!

Na
Review №3

I am sorry I just had a bad day.You guys are great. Sorry for the miss under Standings.I did not know it was 2 Business days. Sorry 😞.

Ja
Review №4

Excellent place for parts. Have a honda push mower and needed a circlip for the rear wheels. Called them up and asked if they carried the part I needed. While on the phone, the nicest lady(wish I could remember her name!)told me the Honda parts locator had crashed. She asked for my name and number and told me she would get back to me ASAP. Within 15 minutes she called me back and confirmed that they did have the part! Top notch customer service, which is a lost art nowadays. Have not needed to purchase equipment, but they seem to be a well stocked, all needs shop. Highly, highly recommend!! EXCELLENT!

ke
Review №5

Very professional nice clean an busy. Large team i was impressed with the broken blade what a name i like it.And to beautiful ladies that knew there stuff. I saw 4 mower shops that day . The only one to impress me, clean. Im going back. I meant to give it a 5 star opps hit 4.

ru
Review №6

Glad I called everyone from Naples to Bradenton these folks know lawnmowers . Great customer service. Thanks

Kr
Review №7

They are awesome. They do great fast work best prices in town .Thanks guys ..

An
Review №8

This place reminds me of that gas station that wont let you use the bathroom unless you buy a pack of gum.... Tried calling to get a part number of a part I was going to try and do myself but anything I couldnt they were going to be my go to place since they are pretty close but they obviously dont want my business being completely rude as hell on the phone. Id rather drive further and give my business to someone that appreciates it. Good luck to you!

Su
Review №9

Removed the mulcher from my tractor + saw black blades.The new blades mulching blades that were put on by my step son were yellow . I asked for them to be put on right as when mowing I had a row of grass in the middle. Dont know what happened here .we have used them before never had a issue.,,

Br
Review №10

I was very pleased at there time and service one employee even went out of his way to help me with a problem I caused due to lack of knowledge and gave my son a penny with a cross cut out of the middle. My son said hell keep it forever.

Th
Review №11

They are professional and very good people, 5 🌟 from me

Jo
Review №12

After reconsidaration I have decided to give them 4 stars. I was initially quite upset with not having the mower back and because I was not called with an update after a week went by. However, they did receive the wrong parts which caused the delay and apologize for not calling. I guess everyone can have a bad day.

Ti
Review №13

OUTSTANDING SERVICE. They only repair or replace what needs to be done. Very Honest and knowledgeable. They have worked on every mower, weed eater and generator that I have owned. No over charging, they treat you with respect. I would give 10 Stars if I could!!

Jo
Review №14

Great service...love my new mower

Ke
Review №15

Quality repairs at reasonable prices. Large supply of new equipment. Will pick up and deliver items to be repaired such as portable generators.

El
Review №16

This shop is terrific. They have repaired my. Murray riding mower several times with excellent results. More recently they repaired my walk behind edger and it is performing like new. They really go above and beyond with their service and the repair bills are very reasonable.

St
Review №17

They have the best owners and employees and they are always on top of thing.

Th
Review №18

Went shopping in the Port Charlotte area for a new zero turn and Broken Blade had the best price in town. Both Marvin and Kimberly spent over two hours helping me find the right mower that fit me the best as I am six foot two (and fit my budget also). Marvin delivered my mower and set it up perfectly, I am looking forward to a long friendship with the Broken Blade Mower Shop.

Gf
Review №19

This is my go to place. Mower broke down had 5 jobs left for the day took it up to broken blades and it was fixed within 20 minutes.

To
Review №20

Fair and honest did exactly what they said. Intial time estimate was 2.5 weeks unless a named storm was headed our way, got my generator back in 9 days because of Laura. Would definitely use them again if needed and recommend them to my friends

Na
Review №21

This place is HONEST an they are VERY good at what they do . I I recommend this place to any person who has mower issues or any sort of lawn equipment related issues along with if youre looking to get a new mower broken blades is definitely your guy

ji
Review №22

Competent repairs. Pleasent staff.Off Veterans hiway in a building with other business. Know how to find it before leaving. Not difficult, just not obvious from the road. New Toro walkbehind mowers.Seldom any used equipment for sale.Will pick and deliver for a fee.Dont expect quick repairs during the busy rain season.

Jo
Review №23

Great people, great service, great work, great prices! Never been treated better, good place to go. Support your local company, they support you!

Vi
Review №24

Doesn’t warranty their repairs. The first trip nor the second trip was treated as a warranty as both trips combined was a little under $600.00 in cash. You stated as if the weld repair was free or warranty but it was not free or warranty nor did we request it to be. We paid you for it in cash. The clip issue should be warranty work you performed on the deck on both cash paid repairs. This mower has never been treated as anything other than a residential mower and shame on you for accusing me of such. You asked me to take down this negative review for you to come out and warranty your work this morning. If you came to do this as you told my Mom yesterday that you were going to do, this post would have been taken down. In closing, you hung up on Mom yesterday and this negative review was the reason for a response from you yesterday. You wanted it taken down. Now this morning you called and told Mom you would not come out to warranty the mower repairs. We will have the clip and deck fixed and documented by another company. The clip you used was too large and one found on the ground looked as if it had never been installed at all.

Je
Review №25

Broken Blades is just the place I was searching for when my push mower stopped functioning. Keep in mind that the busiest time is in the middle of summer as grass grows by the hour. I had a little wait time. But that being said they were upfront with their estimated time frame to look and diagnose my machine, they delivered precisely on what they said. Broken blades have saved me hundreds of dollars by fixing my Toro as other alternative would be having to buy a brand new one. Now, for what every potential customer is waiting for on a review, THEY ARE HONEST AND super fair. The repair for my machine which included fresh sharpening of blades was incredibly, way under what I thought I would, or should be paying. Truly, not expensive at all and quality service. Folks, straight up, Broken Blades is Charlotte Countys best Mower repair service in my opinion. I will do business with them 100% again. Conveniently located on Veterans Blvd. Thank you Broken blades for getting me back to my lawn.

pa
Review №26

Excellent great peoples to talk to experience knowledgeable and reasonable prices

Da
Review №27

Very good.

Ka
Review №28

This has to be one of the nicest businesses ive ever encountered. Took my mower in for repair. I had purchased it used and couldnt get it to work. Very nice guy (sorry I dont know his name) took the mower out of the car, looked it over and quickly discovered a button that needs to be pushed to get it working. Helped me get it back in the car, we shook hands and parted ways. So good to know that businesses that operate like this still exist. Thank you Broken Blades. Youre the tops!

Od
Review №29

Great people and place to get parts or work done.

Th
Review №30

Great customer service and good price

Ro
Review №31

Very helpful and friendly. Marvin took the time to talk with me and gave me a great deal.

Wi
Review №32

This business and the people running it are awesome ! I was replacing the infamously leak-prone head gasket on my Briggs and Stratton engine when, while torquing the head bolts, I got a little careless and broke off one of the bolts. Major PITA, needless to say. I managed to extract the broken bolt and then headed over to Broken Blade to get another head bolt. They didn’t have one is stock, checked all the other dealers in the area and none of them had one either. Since it was a Friday I wouldn’t be able to get another until at least Tuesday. But thankfully, one of the guys at the shop said he’d take a head bolt off one of the engines they had lying around (free of charge btw) so I could get my mower back running again. 3 hours later I had everything back together and was mowing the lawn. Thank you Broken Blade for going above and beyond to help me !

Sh
Review №33

This will be the place we always go for repairs...they go above and beyond to help the customer.

RI
Review №34

Great service and great people

CA
Review №35

I have tried many mower repair shops in the North Port/ Port Charlotte area. I can say this is the best place to have your mower repaired. They are honest, efficient and communicate well. I had my mower picked up on 12/12/17 fixed and dropped off on 12/14/17. The price was very fair for pick/ delivery and repair. I would recommend this shop to my friends.

De
Review №36

Always a reliable and pleasant experience.

Pa
Review №37

Awesome people to work with, they go above and beyond, to take care of the customer. It never ends with, just the sale .

Pa
Review №38

The owner goes above and beyond to help you ! We have done quite a bit of business with them and they never let us down. Repairs are done promptly, very knowledgeable. You know when you give him your equipment it will be repaired accurately. It’s great to have a company to trust.

Sc
Review №39

Excellent customer service

Bi
Review №40

I will no longer go anywhere else for my lawn equipment repairs. Broken Blade has yet to let me down in the two years I have been going there. They go far and beyond to take care of my repair needs and finding parts for me. Very professional, very reasonable and best of all a great group of people. Try them out you will not regret it.

St
Review №41

Avoid this place like the plague. Every single time I spoke or dealt with them they either lied or blew me off. I used them to service my Genera Generator. I was told it would be 40 dollar for pick up and delivery and was told under no circumstance it would be more than 40 bucks since the generator was 6 days old and under warranty. They never called before they picked it up like they said they would. After 5 days of them having my generator and getting no response, I called them and was told that they never even started working on it. I was told I would get a call back which I never did. After 6 days I was finally told that the generator was fine and it is likely my transfer box - that is fine. This was a Wednesday and I was told it would be delivered Thursday. I took the day off from work to wait - no one ever showed up. I called and told it would be delivered Tuesday - took the day off from work and they never showed up. I called and was told no one should have told you Tuesday since the guy who does the pick-up and delivered was not in that day. Finally I was told I would be getting it delivered thursday but not after they charged me 82 bucks! Come today I was called at 9:56 am and was told the delivery guy just finished loading the trailer and you are his first stop after over 2 hours of waiting, I called their store and was told that the delivery guy was held up at his first delivery. When I told the lady you told me I was the first delivery she just made some story up and got angry with me. I understand not everything goes perfectly but I was lied to and ignored every time I spoke to them. I just paid the 82 dollars - 42 dollars more than I was promised it would be - and will never ever use them again. I will also tell my friends and neighbors of my experience which I never do but it was that bad. Avoid this place - there are plenty of other places to go to.

Lu
Review №42

Excellent service. No hassle sales. Great folks. Price is right too!

Tr
Review №43

One word sums my visit there up. AWESOME!!!Friendly staff, quick turn around on repairs, lengthy knowledge of equipment, great prices, great owners, not enough room to post! Even the mail man likes delivering here.

Gr
Review №44

Always helpful with questions. Fair prices and good service. Great selection of parts and equipment.

Vi
Review №45

Wow very helpful. Had problems with Craftsman Trimmer . It was simple fix. Thank you Marvin, Kimberly, Kim . Great service

Da
Review №46

Just Doesnt Get Any better than that!!

Jo
Review №47

Everyone at Broken Blade was friendly and professional. They took a while to fix my push mower, but it is their busy season, and apparently, many people go to them. They did a great job, and I think their charge was very fair. Will definitely recommend them!

Jo
Review №48

Quality staff, friendly staff and quality repairs !

Sk
Review №49

Friendly people and great service. They get to know you personally and help you with any Lawn Care equipment. They also do great maintenance work on anything that you bring to them. I would recommend them to anyone that is in lawn care or just need their push mower serviced.

lo
Review №50

Great service always and the owners a fantastic.

Ke
Review №51

Super friendly and helpful staff. Love having such a reliable lawn maintenance and more store here in the neighborhood. Thank you, Marvin, for the quick fix on a blown ZTR front tire. God Bless.

Ri
Review №52

Very nice selection of outdoor eqpt. Definitely high quality machines. Took my Poulan in for warranty repair.

Br
Review №53

Great customer service

Em
Review №54

Very good service very profesional

De
Review №55

The 1st thing you notice when walking in to the service dept is the service menu that is displayed that has prices of the service that are offerd. If you are looking for a repair or service on your mower at fair price this is the place.

Ro
Review №56

WOW !!!!! Riding lawnmower picked up on Tuesday and returned on Thursday already fixed. And at a reasonable price. Glad I found this place. Will not go anywhere else to get my lawnmower fixed. Thanks Guys for getting it done quickly.

Ro
Review №57

I thought my lawn tractor had a blown head gasket. They picked it up, fixed it promptly, and upon return, was pleased to learn the bill was LESS than expected because it was only the valve cover gasket. They have a helpful, courteous attitude. Thanks!

Mi
Review №58

I took my weedeater to have a part I bought and couldnt get in Melvin was awesome and put it in for me and did not charge meThank you Melvin

Ty
Review №59

Time and time again, they continue to earn my business! Im a commercial guy, and the hard work and knowledge they put in to ensure that people are able to provide for there families and livelihoods is unmatched. Thank you Marvin, Kimberly and the whole staff!

Er
Review №60

I brought my ryobi 4 cycle trimmer gentlemen working there checked it out gave honest and great info and got it running properly. I highly I mean highly recommend this shop you guys are amazing keep up the great work.

Pa
Review №61

Could not have asked for a better store! We went there to find a part for a carburator, after going to three other stores to try and find the part and failing we were recommended Broken Blade. I wish it had been the first place we had stopped! The employees were ready to help and knew what they were talking about! Would definitely recommend!

Sc
Review №62

Did a great job. Would go back. Nice people. Cant say a enough.

Mi
Review №63

Excellent service. They were fast, professional and personable. They have a wonderful shop with alot of different merchandise! Fun stuff.

-T
Review №64

The mechanic suggested an easy free fix for my badboy and it worked.. helpful and very friendly staff! Honest people there...

Ch
Review №65

Its surprising you can find such honest people

D.
Review №66

Had an issue with my Poulan trimmer. They tweaked the carborator and now it works like a charm. And oh yeah, he did not charge me. He earned a loyal customer moving forward.

BA
Review №67

Kim and Marvin, the owners are outstanding to do business with. Honest and straightforward. I highly recommend.

Le
Review №68

The only place I bring my mower to for service. Also the only place I go for Stihl products. These guys are wonderful to work with and have always treated me right.

Ga
Review №69

Amazing people, amazing customer service, and honesty make for a great experience at broken blade! Your emergency becomes their emergency immediately and they will do everything in their power to get you fixed up and working again asap!

Ki
Review №70

Marvin is one of the hardest workers in the business and I just wish all his employees know what a great place to work

D
Review №71

Small issue on ordering a part no-fault on theres overall always a good experience

Jo
Review №72

Dropped my mower off to have new tires put on because of age and dry rotting and to have them look at my pro and . They said theyd get back to me as soon as they could after theyd looks over the machine to determine the problems and to get my ok for the repairs. Well after 3 weeks of no word from them Id decided to go pick my mower up. After arriving theyd told me that my mower was top priority for Monday morning. So I left it there hoping the gentlemans word was good. I went to pick up my mower before Irma hit the gentleman moved some other units out from infront of my mower I noticed my front left tire was almost completely flat . Then as I sat on my mower my seat about fell out from under me . Something had broken from the seat . Being that the mower is older I looked under the seat and noticed the pan of the seat was rusted out . I know this didnt simply happen from the mower only being there for a month. But Id never had a problem with the seat before . Overall Im happy to have two new tires on the back of my mower . As far as turnaround time on units very unpredictable maybe I was an oddball unit or thats just the way they do business . They do offer pickup of units within 10 miles of their business which is very Convenient.

Ja
Review №73

Awesome place to go! Great staff and knowledgeable =) =)

BE
Review №74

BROKEN BLADE IS STILL GOING STRONG !! This place is stocked & well equipped with all the parts & equipment needed for any local lawn care & landscape company . EXCELLENT Customer Service AS ALWAYS !! Marvin, Kim, & the whole staff are working just as hard as the guys out in the field . I do business with a couple other places too, but as a business owner, theres something special about Broken Blade !

Ga
Review №75

Have heard lots of complaints

C
Review №76

Very helpful and recommended place that could help me. They be could order my part, didnt usually fix my brand.

Mo
Review №77

Very good service and honest people

Ow
Review №78

I went to evaluate mowers for use on the farm in S Dakota. Staff were very friendly and accommodating.

Jd
Review №79

Wonderful experience! Fixed my riding mower tire. Nice friendly service! Thanks Marvin!

Jo
Review №80

A good place to find parts to fix your small lawn equipment.

Ad
Review №81

Excellent company. Bailed me out now with multiple mower issues, they come to you.

Mi
Review №82

Brought my mower there fixed it quick. It now runs better than when I bought it!!

Be
Review №83

Good people very reliable

Sh
Review №84

Wonderful people very helpful best customer service in town felt like they really cared about my problem went above and beyond to help me get back to work thank you

Eu
Review №85

The best rates in town for your mower parts

Sh
Review №86

Amazing selection of equipment and a very friendly staff. Will be coming back again and agian.

Wi
Review №87

Fast, professional service. Love this place.

br
Review №88

Great place very fair prices bet all the others

La
Review №89

Very nice and professional service would send anyone to them for any mower repair or replacement parts

Ri
Review №90

Good to know in mowing season

Co
Review №91

Great service and a good price for the part I needed. In and out

St
Review №92

They are very friendly and taught me how to restring my weed eater. I will definitely recommend them to friends and family and also return with my bussiness!!

ch
Review №93

Really takes care of customer .Great price, and fixed no start problem fast.

Do
Review №94

Everybody there r great and treat u with respect

Li
Review №95

Efficient fast service

Vi
Review №96

There have amazing and quick service and always helpful

Jo
Review №97

Super helpful and very friendly staff! A +

St
Review №98

The guys are great over there

St
Review №99

Great service and prices!

Jo
Review №100

Omgoodness! The service and quality are very impressive.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:19800 Veterans Blvd #7, Port Charlotte, FL 33954, United States
  • Site:http://bbmowerparts.com/
  • Phone:+1 941-627-0660
Categories
  • Lawn mower store
  • Landscaping supply store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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