We were more than happy dealing with Jeff at Northgate Ford. He helped us thru the ordering process, rebates, and the lease options. Our truck was delivered in 3 months which took us by surprise in the midst of the “chip” shortage. The entire experience went smooth and without a hitch. Everyone at the dealership was helpful and courteous. A great experience !

Purchased my car there 11 years ago. Had all my service done there, usually great service, the last 2 years have been rough, but for all of us. Recently had a minor fender bender. Did have issues with body shop. But the 2010 fusion I bought 11 years ago has 70 k miles andStill going strong.

Bait and switch tactics from website to dealership. With reputable dealers, you can tell if a vehicle is on the lot if there is a stock number listed, as dealers assign the stock numbers to the vehicles. Their website stated they had 9 F150s (with stock numbers) available. They had zero. The salesperson tried to argue that Ford assigned the stock numbers which is simply a lie. Do not waste your time and instead make the trip to Bill MacDonald Ford in St Clair. Honesty and integrity with a fantastic customer experience await you there.

Jeff is a good sales person. He got me what I wanted and worked with me all the way around on a trade in I still owed money on. It took a while to get here but it was expected as it was built in India. I got a 1.0 Ecosport. Its a midget escape thats really good on gas and in my opinion has a decent amount of get up and go when needed. Ive bought an Escape from them in the past as well and it was a great experience. Would buy from again.

The staff at Northgate went above and beyond to make sure I was comfortable with my choice and worked diligently to ensure I got the lowest possible interest rate. Great job John and Tom (used car division) Thanks for all your help.

Great used car buying experience. As a women shopping for a car by myself it can be intimidating but I never felt that way at Northgate. My sales person was wonderful and listened to what I wanted and needed. I would definitely return and recommend Northgate to my family and friends.

Against the advice of my husband, I brought my 2020 Escape here to have the touch screen in my car fixed and the recall for my vehicle also fixed. Guy I made the appointment with said they would order the part for the recall then, that way it would be there when I brought my car to them. Day of my appointment came and I had to tell them, again, I wanted the recall fixed. Long story short, took me dropping my car off 3 times for them to fix the screen and then they never did the recall. I can see why my husband was upset, this place barely fixed what I needed them to. I get parts take a second to get, but on the phone when I made the appointment, yall said it wouldnt take long at all. NEVER AGAIN. When I dropped my car off the second morning, and returned to it that afternoon, it hadnt moved. Why then did it take tracking down the mechanic for 10 minutes to get my keys? Only nice thing about this place is the kind guy who gave me a ride to work 2 days in a row. THANK YOU SIR.

We have bought a couple of vehicles from Northgate Ford. The sales people were friendly and the little that we have had service done to our vehicles has been done correctly and efficiently. My only complaint has nothing to do with Northgate Ford but with Ford Motor Company. I own. $50,000 F150 and the 10 speed transmission flares up between 3rd and 4th gear. Ford Motor Company says there’s no fix for this problem. This issue, if it is not fixed, will someday be a very expensive transmission overhaul.I’m sure if Ford Motor Company came out with a fix that Northgate Ford would contact me to perform the repairs.

We had a great experience buying a certified pre-owned vehicle with the help of sales consultant David Elliot. He made the process easy. He was very friendly, helpful and trustworthy. Planning to continue working with Northgate Ford anytime we need service. Kudos also to Dean who helped us with maintenance and warranty plan information.

I am home visiting from Chicago for 1 day. The driver’s seat stopped moving and I couldn’t reach the pedals. I took a long shot and went to service to see if they could help today. Nick and Dave in service were AMAZING!! Dave took my Mustang right back, and with 3 hours the car was done and the seat working! Thank you so much!! Incredible customer service!!!

I was treated very well at Northgate Ford. I really liked my salesman Chris, he addressed all my needs and concerns. I have driven a F150 for several years and I cant imagine not having one. Chris was very informative about all the new features my new one has. Its awesome.

Going against family and friend recommendations, we took our Lincoln to Northgate for service. There was a brake issue going on, and wanted to get a professional opinion. Thinking the dealer would be the best place to go, we would have never thought it would be the nightmare that is was. Having knowledge of auto parts and service, I could tell with each phone call they were just putting parts on the vehicle. When one thing didnt work, they moved onto the next. After almost $3k I had new pads, rotors, calipers, master cylinder, and brake booster. With the last item being what (hopefully) was the issue.When we left the dealership, we had a terrible clunking noise in the rear end. We took it back saying there was this noise and to please check it out, that it wasnt there beforehand. They of course changed us the $125 fee to look at it even though they had just had the car and wanted to double check their work.Their diagnostic was that we needed to replace the sway bar links and bushings. Well guess what, we declined this service because we knew it was not the issue.We then took it to another facility, where the diagnostic (free) was to tell us that Northgate did NOT tighten a caliper bolt on the passenger rear wheel. This was a HUGE safety issue and this being our family vehicle it is very disheartening that they didnt even double check their own work before sending their customers away on the road. Thankful this didnt end in a terrible accident due to their negligence.

Trying to buy at a decent price is impossible! Nothing about your trade in is worth anything; yet…they won’t drop a dollar on their vehicles. Even if you show them they are overpriced! 2 stars only because they have a better selection than any other Ford dealer. I wish they’d get new salesmen though…Only editing to reply to Northgate Ford: I found the vehicle I wanted (still want); your salesman (John) would not budge one cent on price, and kept talking down my trade...And...now it looks like you raised the price on the 2017 Ford F350 Dually FIVE THOUSAND DOLLARS! Maybe youll lower it 3K in a month and it will look like a good deal! :)

Ive had a 5 star experience with this location multiple times. Rather it being oil changes, system updates, or even when I purchased my Lincoln to begin with. Ive always felt well taken care of. They have even done the leg work on researching tires for me and answered Literally every question Ive ever thrown at them. I highly recommend this location!

This is our third F-150 lease from Northgate Ford & our salesperson Jeff Blair has always helped us find the perfect fit for our needs each & every time. He takes the time to walk us through any new features & has genuine concern that we are completely satisfied with our new truck. Jeff is not just there to make a sale, he really cares if we are happy & satisfied before we drive our new truck off the lot. For that reason we will continue to keep leasing & buying from Northgate Ford!!

This is a repost since my first post was taken down somehow. It has been 2 years now. 2 years ago I bought a 2011 f150 from them and 4 months after I got it the motor went and was told that they would not do anything to help it cost me 10 grand on top of the 13 grand I spent on the truck, and everyone I dealt with acted as if they were to busy to help me out. I do not recommend anyone go here for used vehicles or any service.

Always have a good experience. They always double check to make sure everything is complete and vehicle is road ready. !

Dave Elliot was great to work with. He had the truck polished up very nice, and ready to go. They also replaced the battery on it right away for me.

Easy to schedule service and maintenance appointment. Work was performed expediently and professionally. Everyone was friendly and helpful. Waiting area was clean and comfortable. Love getting my vehicles serviced at Northgate Ford.

My experience at Northgate was easy, thorough, and painless just like usual. I have worked with the sales rep Jeff Blair on a few cars now and he is great. We handled most of the deal on the phone talking and texting and I only spent about 30 minutes total at the dealership. Would highly recommend working with Jeff and Northgate.

Everyone from David to Tom to Leroy have been incredibly helpful and kind!! We found the perfect vehicle for the perfect price. I couldnt have asked for a better experience!! I highly recommend Northgate Ford for anyone looking for a reliable car!!

I was treated well and received a friendly atmosphere. Service department was very helpful too.

Great customer service by Leroy DaFoe and Jay Baldwin. It is especially tricky during this pandemic to make a big purchase. They made it so easy and completely safe. We love our Ford Fusion. I would highly recommend for new or used vehicle !!!

Bought numerous vehicles from there new and used. As well as used there service department and body shop. Everyone there in all departments are very helpful and kind. Will always do there best to work with you any way they can. See Todd in new Cars, Dave or Tom in used.

Great experience working with Brook and Leroy at Northgate Fords pre-owned lot. The car needed a last minute repair to seal the deal and Brook made sure it handled before handing the car over. Thanks again, my daughter is so happy with her car.

Tires blew out x two based on poor Goodyear tires structural integrity, separations and or voids. Dealership took care of towing charge and replaced tires with new Bridgestone Tires. Based in the other two tires having nearly 50% ware, I elected to have them provide these with like Bridgestone tires. Took time to accomplish the total task, plus the giving me two new tires I’m pleased with care and service.

Tom and Joe Wood were excellent, they provided a great experience, made it super easy to lease our new 2021 Ford Explorer! Thanks Northgate Ford Lincoln.

My salesman was the BEST EVER!!

Just got a used Challenger from Leroy Dafoe here and got an amazing deal. Definitely would recommend Leroy here to any one of my friends or family. Very pleased with my purchase

Just picking up a friend.

My father has bought multiple trucks from here and recommend I speak with Chris Clubb. Chris is awesome. Chis was easy to work with and found and got the exact Explorer I wanted. He also gave me a good price for my trade in. Chris wasnt high pressure and worked to make sure I was getting the best deal. When new incentive became available he make sure I was aware and got them. I drove over an hour to buy a car from here because I wanted to make the deal in person. But Chis was willing to have the car delivered. I highly recommend Northgate Ford and Chris Clubb!

Took my car to get serviced had a few front end issues and they did fix them but when I picked my car up I noticed all 4 tires were damaged terribly and very noticeable. Took it up there to get them looked at and there was nothing they could do made every excuse to not take care of the damage they did.

Leroy and Tom both were great to deal with, would definitely say go to them if your ever in need of a nice used car!

Weve purchased many new trucks over the years, mainly here on the east coast. Our experience with Northgate was head & shoulders above anyone weve dealt with. Mike Gerrein and his team did an excellent job of making things easy for us! We would definitely make another 18hr round trip to deal with Northgate!Ray / Genesis Wildlife Group

Highly recommend Todd Mclean he is amazing . Friendly honest eager to keep his customers happy

Northgate Ford is by far hands down the best dealer I have ever delt with!! Bought a new F150 and was taken care of promptly and professionally. everyone from there is awesome from salesman Chris C. The Woods family and service manager Bob work hard to make everything right!!Thank You!

Leroy and the team there always exceed my expectations making sure i get the best price for a quality pre owned vehicle my go to places when car shopping!!!!!

You couldnt ask for Better service that what I received at this location. I was looking for a particular Truck and they were able to find it for me. Sales Supervisor was very engaging and was a huge help, Financing was smooth and extremely easy but the Sales Associate Vance Burris really helped me make this whole Process seamless and Fun. His follow up and attention to detail was SPOT ON!!! If you need a car or Truck, go to Northgate Ford and see Vance. BTW, my family has purchased 3 Vehicles there in the past 3 months...

Thanks to the Northgate Ford family for the new edition to our fleet! Jeff helped us build exactly the truck we wanted...simply outstanding and Dean is a wiz with numbers. Everyone was so personable, genuine, and fun... we just had to return and buy two more from Craig! Best experience ever buying new and used vehicles!

Im not one to give bad reviews, but Paul that works in Parts is the worst. Very rude on the phone.

Northgate Ford Service is outstanding! The staff exceeds my exoectations on every visit. They are professional and take time to explain everything. On one visit I was unable to explain the noise I was hearing in the frontend of my car. The service writer manager drive my car with me until he heard what I heard! My car 2as repaired in a timely fashion. Northgate Ford is the best!

Bought a new Ford Edge during the pandemic. It was a unique experience but it was a fairly smooth process. Negotiations were done by e-mail and telephone. I talked with several individuals from Northgate Ford including Mike Wood the salesman, Joe Wood the sales manager, Leroy the used car Manager, and Dean the Finance manager. They were all respectful and helpful. I feel that the deal was very fair.The new Edge replaces my 2013 Edge and while have only had it for 2 days, I am happy with it.Given the guidelines for dealing during the corona-virus I feel the the sales and delivery process was very safe and was effective.

Looking for a new or used car, I would strongly suggest going to Northgate Ford/Lincoln. I did and it was a great decision. Salesman Brook helped us purchase a very good used MKC. I will return in the future if ever i need a car. Plus we are going to give the service dept our business.

Always a positive experience at this dealership. Jay Baldwin has been my salesman for my last several leases. He has always been great to work with.

Excellent customer service. Friendly and knowledgeable staff willing to go the extra mile!

Every person I came into contact with was rude and acted like I was a complete bother to them. Very unprofessional.

Will not go back there and wont recommend anyone to go there... had couple issues that they refuses to help on and I ended up paying more to fix the issues... thanks for nothing Northgate and taking advantage of me...

Working with John was very easy. He is not a high pressure salesman which I appreciate. The truck is good so far. Only one issue with the back seat release lever which I’m sure Northgate will take care of.

Great home town Ford dealer.

My in-laws referred me to David Elliot. If you are in need of a quality vehicle this is place to go. David made this transaction enjoyable. He is very knowledgeable and he doesnt pester you. The whole team at Northgate Ford is outstanding. Thank you again for making this a great experience.

I must say I was treated very professionally. No pressure at all and lots of effort on the part of Mark to do a good job.Thanks

Had a wonderful experience with Thomas M and used cars. Overall, the staff at Northgate Ford is incredibly professional. They were able to get me in the vehicle I wanted without a problem and at the price point that was comfortable for me.

I purchased a 2016 Flex a few weeks ago and the buying experience was great and unexpected. The car was delivered to us about 80 miles away and we were given an extended period to test out the car.We signed the paperwork and the next day it rained and the interior of the vehicle flooded. I reached out to the salesman I was working with and was told the vehicle would be picked up and fixed and then returned to us. I did not purchase an extended warranty but was pleased at the offer for help, just one day after we purchased the vehicle. I spent several weeks trying to get ahold of this person again and had to keep my vehicle under a tarp so it wouldnt flood again.. (unfortunately it still did.)I finally reached out to the manager and was told that the employee over promised and they could not take care of the vehicle like was by the salesman who is no longer with the dealership, and who I am told was already no longer working at the dealership when he made those promises.My experience purchasing the car was good, and Leroy the manager offered some advice on taking care of the issue myself which I appreciate, but the experience still sucked.

Thank you nick for fixing my door! Didnt even have to go without my car for more than 5 hours. I appreciate the service being done so quick! Other shops told me a week before they could look at it and here you guys fixed me up in less then a day. Thank you! Thank you thank you!

Just got my second Lease from Jeff Blair! Highly recommend! My mom also just purchased her second lease from him as well! Best deal around!

As always great service. My car was fixed in a timely manor. No surprises as to what all needed fixing, and no surprise costs. Much appreciated. I will be back.

Despite the COVID epidemic and its restrictions; the salesperson worked diligently to get me the best deal possible on a Saturday using text and emails. My car ready was ready on Tuesday. The entire transaction was conducted outside; utilizing all of the recommended safety measures. We were very pleased and I love my new car.

Leroy & Craig made the purchase of the vehicle very smooth with a no pressure sales type of environment which is very important to me. Listening to our needs and assisting in finding the perfect vehicle that checked all the boxes for us at the price point we were looking for. Highly recommend reaching out to Leroy & Craig @ Northgate Ford for your used car needs.

Great experience the last month with Northgate Ford. Picked up a company car and purchased a new explorer. Easy, not pushy, answered all questions. Process picking up vehicles were very quick. Friendly team.First time working with Jeff Blair. Very nice and had no problem digging in to get answers to all our questions. Again, did not push anything but provided all options. Would recommend him to anyone.

Incredible dealership! I would recommend anyone to go there. They are the best hands down👍. David Elliott (pre owned manager) is the best sales man I have ever dealt with. He was so helpful, knowledgeable, and goes out of his way for you. Makes you feel comfortable when going through the purchasing process. I couldnt be happier with the vehicle he sold me. I absolutely love it 😍. Could never thank him enough. I just hope this gives him more customers. Trust me you wont regret it! The team is also very helpful, they all work together to help each other out. I believe teamwork is very important. Thanks again David Elliott you are and will always be the best hands down👍😁. When I need another vehicle, I will be seeing you again. Thanks again🤗

Financed a 2016 Ford Focus from this crew. Salesman made me feel comfortable but did not show me my best option for the loan at beginning of transaction. After denying the inquiry he offered a better option.Also after having my car for 1.5 years the car already has paint visibly peeling/chipping in 2 sections. Along with transmission issues with shuddering. When inquiring about the shudder issue they replaced my spark plugs. Leaving a coil pack not fully assembled. I figured that out when the issue persisted and I brought it to a different repair shop. Later I figured out this vehicle has had a trans replacement from previous owner under warranty that I was not informed of when purchased. Already needs a second replacement. Won’t be buying Ford Focus again. There is no re-call for the trans issue.

Exceptional service provided by Jay Baldwin! We are very please by the level of care we received when we traded in our van for an F150. No gimmicks or misleading information - Jay was direct and honest. What a refreshment to find someone who was real, at a car dealership. If you are looking for a vehicle, go see Jay! You will NOT be disappointed!

Awesome customer service as usual, I never have any problems here ever. Just had another great experience here at Northgate, had a quirky ABS and Traction Control sensor. These guys had it all taken care of and out the door in no time flat, its nice to know that there are still good businesses out there that still take care of the customer the old fashion way as it should be.

Once again Adam in the service department and those who worked on my car took much better care of me and my car than I had anticipated. I didnt realize that I needed more maintenance than just an oil change and tire rotations at the 100,000 mile mark. Adam and the maintenance team got the four anticipated hours of work done in two hours. Thank you Adam and the maintenance crew!

I had a great experience with Northgate Ford. I found the truck I wanted via one of those car search websites. Tom was great at getting everything submitted and complete for our contactless buying process what strange times we live in. Anyway, they were great and everything went smooth.

Nick in the service department was amazing and very helpful! Thank you! Will definitely be back for all my car needs.

Very nice staff! Bought my first car from here, and the only bad part of my experience is that i could not take my car home for a few days because there was a problem with it.

I bought a “Ford Certified Pre-owned Vehicle” from Northgate Ford in Port Huron. The vehicle is a 2016 F150. i purchased the vehicle from out of state as this model and options were difficult to find locally. the vehicle had problems immediately. i had to have a faulty moon roof fixed. It was covered under the warranty provided for the “certified” vehicle but i was out $100 deductible. The rotors were another issue. the rotors are warped. I placed calls to my salesman but never heard from him. i finally heard from Mitch because he was following up on my survey. he had never heard of my problems. he told me to get the brake system inspected at my local dealer ($49). After spending $149 on a vehicle that left their lot with these problems, I then had an estimate for rotors for over $600 in parts. Northgate’s offer was $250! I was told that if i lived close, they would have me bring it in and they would fix it but because i don’t i’m basically on my own. This dealer uses “certified” to get a premium price. I laugh at the “170 point inspection” If you are not local, do not buy from them as they will not work hard for someone not viewed as a potential return customer.

Bough a Car hear very professional sales in customer service

Everyone at Northgate has been a pleasure to work with. They are very helpful and accommodating. From Chris in new car sales to Nick in service. Couldn’t have asked for better care!

The body shop saved me big money improvising on a project that should of required 3hrs labor costs. They instead improvised saving both on time and money without sacrificing quality or workmanship! WIN, WIN!!!!!Just another good reason why I dont mess around and have all my work done at Northgate Ford! Cant beat the prices or conveniences, I just love these guys!

Great customer service. Jeff and his team were very helpful, would definitely reccomend!

Once Again I Had A Great Experience...Thank you Northgate Ford ...Thank You Matt....And All Good People At Your Company...Linda Ort

Such great service! We walked in ready to sign a lease, but my wife forgot het drivers license, so they offered to deliver the car to us the next day at no extra charge -- and we live 200 miles away!Whats more, on the drive over a rock cracked the windshield. They paid to replace it for us.

Everything was ready when I arrived, the new car was prepped perfectly and Todd did a great job with handling all the documentation. I highly recommend Northgate!

Alway great Chris Clubb is great and always treats us like family!

I absolutely love my new car and the entire team at Northgate Ford.Thanks so much to Mike, Mrs. Wood and the team for everything! I would definitely recommend this dealership to anyone looking for a car.Great experience and people!

I had a fantastic experience at Northgage. My new Aviator is, by far, my favorite SUV Ive ever driven. Chris Clubb, my salesperson, is always so helpful. He goes over and beyond every time. Jeffrey Blair was able to help me when Chris was not available, setting up my phone and showing me a couple features. He was terrific as well. Everyone at Northgate is very friendly and helpful. I would highly recommend buying local through Northgate! You wont find a better experience or more quality of a car elsewhere.

I finally found a dealership that listen to my issues with a Ford Focus and was able to fix the problem. Blake Chapman was great to work with and kept me up to date as they worked several days on my car. Thanks again!

I have done business with Northgate Ford for over 25 years in both the sales department and the service department. I have always left a happy customer. Ive purchased cars and I just leased another car last week, they really help make it an easy process. I would never think of going anyplace else. Joe was my salesman this time, he was excellent. Very thorough and extremely personable. Thanks for all your help Joe and all of you at Northgate Ford. Youre the best!!!

The staff were very professional and made sure I was comfortable. Nice waiting area. With an appointment for an oil change, I was out of the dealership in less than 45 minutes.

I recently visited Northgate Ford for a factory airbag recall on my daughters Mercury Milan. When I initially contacted them to set up my appointment the service department was courteous and worked around my schedule to perform the recall work. The service department was prompt in obtaining the parts needed. The day of my scheduled appointment the service was quick allowing me to wait for the service work to be completed and thorough alerting me the vehicle was extremely low in oil after the service tech performed courtesy safety inspection. Im thankful of the service departments concerns for each of there costumers vehicles. Well done!!!!! Thank you!!!

Having the same problem with my Ford F-150! It’s still blowing out blue smoke when I start it up and they have tried to fix the problem? They even replaced the engine block and cylinder heads? I took it in for service on a leaking oil pan and told them it was still blowing out blue smoke. They charged me $115 to analyze the problem and they thought it might be some tunes connected to the turbo? That would cost around $700!!?. I bought an extended warranty when I purchased the truck for $2400 that was supposed to be a “bumper to bumper “ warranty? This whole mess with Northgate Ford will definitely make me think twice about buying a Ford again!

Northgate Ford was great to work with. They made the necessary fixes that our Lincoln needed. Staff communicated in a professional way to keep me updated. Very friendly.

My service was excellent and Aubrey Harland who was my service adviser was the most helpful and courteous service adviser I have ever had at any dealership (I have owned Chrysler and Honda products prior to this Ford).The only reason I am not giving Northgate Ford a 5 star is because they do not take appointments and I do not like the first come first serve practice because if 10 cars show up in the morning you could have a very long wait. Even though they will provide you with a ride home or to the mall, you are still without a car and have to waste time while waiting for your car.

We are very pleased with our 2019 ranger and the service is amazing treated us with respect and like a family thank you so much for your service

Had a recall on a part for my truck, they were fast at fixing it. They were really nice and polite. Thank you.

A place where they treat you and your vehicle with good service and with good detail of what the vehicle needs. Great deals with great service!!!

We had a great experience getting my wife a new car.Randy Galbraith was a great help he’s a good salesman.

Fantastic job fixing my fusion. Everything repaired works like it was new! Thanks again

Our salesman (Mark Schian) was excellent. He was very prepared and helpful throughout the entire purchase process. We are very happy with our new vehicle.

Salesperson Chris Clubb, went out of his way to make this a great experience. Everyone at the Dealership is very nice. I highly recomend this Dealership for your next New or Used vehicle.

I recently visited the New & Improved Northgate Ford in Port Huron. I was impressed with the quality of service I received. I was greeted promptly and the service desired was completed in a efficient manner. We have purchased many of our Ford and Lincoln vehicles from this dealer. The Wood Family and their staff provide Excellent service. The environment that has been designed is comfortable and up to date. Such a pleasure to give a local business well deserved support!! As a local, I thank you for providing outstanding service to our area.Sincerely,Sue N

Tom in used cars was great. By far the smoothest car purchase Ive made. He took care of everything including the license plate.

Todays experience was with the service center. This was a much better experience than we had with the used car sales rep. Service crew was extremely helpful and gave us excellent results. 5 stars and 2 thumbs up.

Every so often, a review merits an edit.The service area is great! &, They just get better and better!Everyone works hard to identify and resolve customers wants and needs. And, they follow through with the most reliable service in every possible way. I am unable to think of anywhere else with better service.The sales area is fantastic!Both sales and service listen to their clients.Clients/customers are all treated as people whom they want (and do) keep happy for the long term.

So I dont like posting bad reviews and actually contemplated for a while whether I should post it. So heres how it goes. I was informed of a bent rim that needed to get fixed. Not a problem Ill take it to ford because I PAID for a warranty. I called ahead they said they could look at in in the morning if I take it in. Around 1 hour before closing time I called and asked what was going on and they had not looked at the car yet. Now keep in mind I brought right when they opened only 2 cars where ahead of me. But somehow they where about to check it in an hour and said there was no damage. So I took it to discount tire to get a second opinion. They not only found the bend knowing they werent going to make any money of the check, they marked it so it could be identified. So I took it back in the next day. Stays all day again. They said there was no air leaking in it so they couldnt do anything. Now I had check previously and I was loosing air. So this time my dad comes in with me. Suddenly there was a small leak in the tire but it wasnt enough to do anything. Wait you inspected the car while it was at my house after you checked it and told me it was table leaking? So my dad asked if he could talk to the warranty personnel to understand this. They call up ford tire care and they say that the owner is questioning them. 1 I would not have thought to call the company myself and 2 I OWN THE CAR NOT MY DAD. So my dad corrected her on questioning her. The manager comes out to see what the problem is. So we are talking to him. The entire time my dad is called sir or Mr___ I was called Brandon. This was until the manager had the audacity to call me kid. You can call me many things but I had 5 years in the military and Im still in. I bought the car and I make the trip payments do not call me a kid. I will never take my car to this place ever again and it I would encourage you not to as well. However if your in Michigan and you want a car take the drive to a royal oak ford. Dennis the salesman that worked with me in buying my car didnt just go for the expensive sale he actually went out of his way and tried to find something that would be better gas and cheaper for me in car price and insurance. I still have his number and he helps me when I have questions and will always go back to him specifically.

After the wife was sideswiped in the passenger front and I was concerned about the alignment. I had another shop lined up for the work but being that I had less then 1000 miles on it I felt safer to have my dealership do the work and eventhough it was fully covered by my insurance. it was 1800 less then the othershop and with original ford parts not some aftermarket junk ! If I need more work in the future ( which l hope I wont) I will return to Northgate ford port huron thank you for a job well done and your office staff needs you to by them lunch for a no hassle experience good luck

Great dealer. Always helpful to get what we want. Professional, courteous, and patient to explain and show all the fancy features on these new vehicles! Very happy with our new Ford Edge! A big thank you to everyone at Northgate Ford.

My wife and i have jist signed our second lease, with Jeff Blair. He is by far the easiest, polite, thorough and honest salesman i have ever dealt with, In any line of business. I would strongly recommend him to anyone!! Great guy, great buisness period! The dealership is pretty great too. But this young man, simply outstanding!!