Iris is absolutely amazing to work with. She was incredibly helpful and knowledgeable. She offered her honest opinion, gave her recommendations, but was not pushy at all. She helped me pick out the most beautiful diamond to replace my original one from when I got married 23 years ago. They were able to place a larger diamond in itβs original band. It came out beautiful to say the least. She also went through some old jewelry I brought in and let me know what was real or costume jewelry and what I could do with it. They also cleaned and shined my rings and they looked brand new. I would and will highly recommend HGD Jewelers. Thank you again for all your help π
1st time customer at this great jewelry store.I bought a wide ban wedding ban and I noticed it really didnβt fit well. I took it back the next day and Melody let me pick out another to my liking With no extra charge. Great and friendly service, thanks HGD and Melody
HGD Jewelers is amazing! They are nice, professional, and their customer service is incredible. The have a beautiful selection of jewelry in the store. By far the best jewler in Port Orange!
Michael repaired, or should I say rebuilt, my Rolex to better than new! I had taken it to jewelers in NY and Miami and they pretty much destroyed it. Michael is the best Rolex expert I have ever come across! I would recommend HGD Jewelers without a second thought. Thanks, Michael and Angie.
Exceptional Work!I took in two rings because they kept slipping around on my finger. Since downsizing them wasnβt an option he explained that he could put tiny little gold balls under the bands that would keep my rings in place. Never heard of such a technique? Neither had I, but it has worked like a charm. He also fixed a necklace for me that needed to be shortened and did a phenomenal job! Most meticulous work, and Iβm so very pleased. ππΌππΌππΌ
Iris is such a sweetheart my first time at HGD needed my battery replaced on my esq ladies watch made by movado and she treated me with the upmost respect not to mention delivered 110% satisfactory performance on my watch. I have found my new jewelry store here in Florida and would definitely recommend others. Many Blessings to you Iris and your business β₯οΈ
Quick, easy, and friendly. Stopped by this locally owned jeweler to get a watch battery replacement, they took care of me right away and didnβt charge me a dime! Thanks guys!
I needed to have a ring resized and my husband recommended we come here. He spoke highly of them after coming to have watch batteries replaced. I went in Monday afternoon and was told it would be around two weeks until my ring was finished, but I received a call Tuesday afternoon that my ring was ready. It looks and feels amazing, I couldnt believe how dirty it was until I came back to pick it up. Looks brand new again. Prices are reasonable and the staff was incredibly professional, helpful, and kind. I would recommend them to anyone looking for a reliable jeweler!
Family owned, been here for 35 years, they treat you like royalty. Top notch service, very informative staff, i would come here again and recommend HGD to everyone.
I purchased a watch online and needed a place to take it so I thought I would try HGD Jewelers . From the time I was greeted at the door to the younger gentleman that did the work I would say I was there for 15 min. Everyone that I encounter was very.friendly. He was able to get the sizing right on the first try and it was perfect. When I went to pay and he said no charge I was shocked. Will be back for sure great service.
Second to none service. Fast battery replacements too.
HGD is a great place for all your jewelry needs. Melanie helped us pick out the most gorgeous engagement ring and wedding band. We chose from loose diamonds and different setting options for the perfect combo! Very informative and easy to work with. Hubby knows where to go for all anniversary needs now!!!!
We bought a set of custom diamond wedding bands from HGD. We designed them from scratch. They came out prefect!! Our overall sales experience was superb from start to finish. We are very happy with our rings and felt we got an amazing deal. Thank you Melanie and the HGD family for taking such great care of us!!
Brought my Tag Heuer in for repairs and cleaning. After telling my story of being taken advantage of by another watch repair store, I was treated with respect and concern. The repair was completed as promised and returned to me. It has never been more accurate and everything works as new. I highly recommend this watch maker. Thanks for a job well done
Ive been doing business with this place for several years now and they have always done a great job! They have terrific prices and they have the best prices when buying gold. I recently lost a stone of my wedding ring and they jumped through hoops to help me get the stone replaced quickly and affordably while also giving me a more secure setting. Ill always do my business here!
I had a bad experience at the place I bought my engagement ring. They wanted to send my ring off to have the prongs rebuilt because the stone was loose ($220). The ring is only a year and a half years old. I was sure it only needed tightening. So, I took it for a second opinion to HGD. They were super friendly and agreed that it only need to be tightened, which they did for free. They have a new customer for life. So happy.
These jewelers are absolutely amazing. The engagement ring they sold me brought my fiancΓ©e to tears for five minutes before she could even look at....let alone say yes. Amazing people amazing store.
I took a ring into HGD to be sized. They recommended adding a couple gold balls to the back of the shank. The ring fits fine but shank now has a crack in it. More importantly, they told said I guess you know that this stone isnt real. Melanie was were quite dramatic about the fact that Id been ripped off. I took the ring to an independent appraiser, who I trust, and he verified that it is quite real.
Since moving to Orlando, we still make the drive to these folks. No one else works on our jewelry,from Timex watch batteries to diamond repairs, they have been top notch at all they do. We have been going here for 9 years and will continue to do so. Great staff and services rendered are second to none. Give em a shot, we are glad we did !!!
Beautiful store and great service. Highly recommend for their reliability and honesty. Ive been coming to the store for watch batteries and jewelry repair for years so I was surprised when their watch service representative put the wrong battery in my watch thus bending the battery compartment. I had never had a bad experience and trust their expertise, so I let them know about the damage so it didnt happen again. I made it clear that I was not asking for anything other than letting them know what happened as I know they take pride in their work. The owner made a copy of the information for his repairman but walked back from the copier with cash in hand to cover my damages knowing that I already had it repaired by the manufacturer. He made it right without me even asking...and made my day. Unexpected and pleasant experience. Highly recommend this store...because everyone makes mistakes...but not everyone makes it right!
The staff and jewellers went over and above to make me a happy customer. They are creative and very pleasant to work with. They truley want to please their customers.
I bought my boyfriend a brand new solar Seiko watch for our 10yr anniversary. He went to HGD just to get a link removed and there was a miscommunication and they thought he also wanted a battery change (itβs solar, there is no battery) so they opened the back, saw it was solar, and put the back back on. When we got the watch back it no longer worked. We tried to charge it in the sun and Iβm strong light (for hours!) and no luck. Went back to HGD where the woman who removed the back came forward and was extremely defensive, rude, and agitated about the entire thing and told me to just return the watch where I had gotten it. Another man eventually came forward and said they would have their watch specialist take a look at it when he got back and give me a call the next business day. I then received a call from another young girl who told me the watch specialist just had to adjust the battery (?) and set it in The Sun and it is working fine. Went back to pick up the watch, still upset because they had sworn up and down that only the back had been removed and nothing else had been done to it, but now come to find out something (?) had to be put back into place. Explain this to what I assume is the owner and he is quick to say the girl I spoke with on the phone made a mistake (another mistake?!?) and that all they did was charge the watch in the sun. Odd because I tried that. At least I can say that the link was indeed removed and the back, which they had put on crooked initially was straightened. I left feeling like I had been lied to and dismissed and that I would not be getting any additional help from them. I will not be going back which is unfortunate because they came highly recommend from family and friends.
I have been doing business with the family of this establishment since 2002 and have bought several pieces from them over the years with great satisfaction...they have always taken good care of me and I recommend their store to anyone who desires expedient service and quality product.
I have a very sentimental watch that broke yesterday. A friend of mine recommended HGD. So at lunch today I stopped in to see if and when they could do it. The guy behind the counter took it straight to the repair specialist who had it repaired in 5 minutes. I tried to pay him and he wouldnt take my money! Thank you guys, I will be back!
Fantastic store. They helped me right away with my repair and they could not have been nicer. I will use them for all my jewelry needs
Great doing business with you... perfect transaction.Highly recommended
Mel is the best who knows her jewelry and treats customers fairly. Great selection and quality work ππππ
Been doing business with HGD 10 years. Very happy with this store. Now my kids & grandkids are doing business here. Love HGD and the staff
Great staff, very knowledgeable and friendly. They guided me through my new Rolex purchase like true professionals. Nice to know customer service still exists in this industry.
I can honestly say this is the absolute best possible place to do jewelry business with. The staff is very knowledgeable and they took my wishes and created a master piece for my blue diamond wedding ring β‘β‘
I have been a client of HGD, for more than 25 years. They have the best prices around for diamonds and Rolex Watches. Without concern I recommend HDG, to all of my friends.
The staffs helpfulness and expertise shine as brightly as their jewelry.
This is a great family owned and operated jewelry store with great quality merchandise and a super friendly staff I know first hand because worked here for 23+ years.
Must be the nicest jewelry store Ive ever been in. Honest and very friendly family run store.
I left a gold chain to be fixed: replace the clasp and shorten it 3.5 inches ($85.00). They told me it would be done in 1 week. I came to pick it up. The work was not completely done. The clasp was replaced but the chain was not shortened. The repair man came out of his shop to talk with me. This person has the unfriendliest attitude: no greeting, did not take the mask off to speak with me, and did not apologize for not having done the work as it was was clearly requested in the invoice. I did not get back the old clasp. It is scrap, he explained. The owner came out to give me an estimate on a white gold ring Id like to sell. Same: no courtesy, no thank you for stopping by, no smiling. This is not a welcoming place. In addition to that, they did not finish my job. The repair man behaved as if he was inconvenienced by my request. Awful. No wonder why this place is always empty.
Anytime i get the itch to get blinged out i head straight for the House of Gold and Diamonds. Their staff is willing to go the xtra mile to make you feel right at home.Thanks HKD, i will definitely be back...
Took my gold bracelet in..been repaired before, sloppy work ..these people fixed like the day bought 10 years ago..Thanks will recommend..FYI price was worth it.
Great service and a friendly staff who helped me find the perfect necklace and Rolex for the best price in town
Always a good experience great store thank you hgd
The best and friendliest Jewelers in the Daytona Beach Area. Great Prices and Friendly Staff
Did business with them and they were very helpful! Bought a ring and necklace and the prices were great as were the people!