First one in for new tires. Very efficient, only took an hour and 15 mins. VERY friendly staff and the tires are great.
Much cheaper than the small town tire store I tried to do business with by about $250. Set up an appointment to get 4 new tires on my moms car and they didnt seem to have a good system set up because they claimed not to have an appointment scheduled and take appointments before walk ins. Obviously a scheduled appointment meant nothing but they did a good job with the tires.
I was a long way from home and had a tire blow out on me on I 90 in Wisconsin Dells and had to limp my way there and on bad donut tire. They had a new tire on my car in 20 minutes and I was in my way. Very friendly and quick. Thanks guys!!!!
Guys always take care of me here, know matter what I need for my car..
Changed my oil quickly and cheaply. So, really, what else do you want?
THEE WORSE PLACE IVE BEEN.Thats all Im going to say.
Very slow, no communication, no sense of urgency by any of the managers or workers. Could really take a lesson from some of the chain oil change franchises. This was painfully slow and agonizing to watch them work. Still sitting here so I cant evaluate the quality of work.
Got to auto center at 11, was told worst case scenario 4 hrs to have 2 new tires put on, got car back at 5:30, 6 1/2 hrs later and it wasnt that busy. Not blaming the workers. Maybe if billionaire Walmart would hire more people at an honest wage?
Was told hour/hour and half, its going on 2 and half hours and they finally got my car in. People working the desk are rude to make matters worse. I thought Baraboo Walmart was bad, this is worse. 2.4 star avg for them right now is too high for this place.
My tire had been blown to shreds and towed to a parking spot right outside of the Auto Care center for me to get back to the next morning. My brother and I went the next morning, and they had an exact matching tire in stock. Turns out, I was an idiot and had left my keys at home- I told Wanda Id be back later with my keys. When I got back 30 minutes later, my tire had already been switched out. Wanda and team had taken a jack out to the parking lot and got it all taken care of out there. Super grateful for their speedy help, smooth and efficient process, and friendly staff- not to mention their willingness to go the extra mile to go out to the parking lot to fix it!
Friendly staff. Informed at the beginning about the other cars to be serviced before mine. Wait time was less than anticipated. Check out promptly when oil change completed. Best yet, the service person parked my car out of the wind when done.
Consistently poor customer service, unfriendly staff, and always seem to close earlier than posted schedule. Brought car in for oil change and tire rotation, they forgot to do the tires, so had to bring it back again. No apology, no care of the inconvenience.
Normally drop in for an oil change. They said 2 hr wait on 2 completely different days. Prior I ended up purchasing tires from them. They didnt even last 30,000. The tires had a 65,000 mile warranty. I took the vehicle in for a tire check. They blamed everything. First it was the rotations. I showed that they had been rotated every 5000 miles. Then they said that my alignment was out. I had my alignment checked by a Ford dealership, it wasnt out. Walmart said they werent wearing evenly... well, Ford said they were worn about as evenly as any other tire they have seen. Basically they blame the buyer for everything wrong with the tires so they dont have to deal with it. RIDICULOUS!Recently I purchased 4 tires from Ford!! 1 year and 3 months after purchasing tires from Walmart. I certainly do not have the money to purchase $500 worth of tires yearly! In my opinion, Walmart owes me half of what I paid for those tires!
I came here first thing this morning when they opened as I was told it was first come first serve, I was the 5th or 6th person in line. I expected a wait because of that... I’ve been here just over 3 hours so far and every person before me has now left. They are continuing to bring cars in while mine remains in the lot. Very frustrated as it’s very clearly NOT first come first serve. We will try to avoid coming back in the future if we can.
Great staff and efficient! Thank you!!
I understand that this place is very busy at times but a 7 hour tier change is a bit much. I was told there was a wait I assumed that meant 2 to 3 hours tops. When they say it’s going to be a wait they mean it.
I have taken my vehicle here in the past and not had problems. Today I was working until 6pm, but I looked up their hours and saw they were open until 7pm. I arrived at 6:30 looking to have an oil change and was told they were done for the night. I said you might want to adjust your hours of operation if youre already done for the night as the signs outside and on the website both state 7pm. I was told by the lady at the counter this was because corporate wouldnt let them change the hours which makes no sense at all. Why would you list youre open until 7pm if you dont accept vehicles for service after 6pm I will be going else where for service from now on.
Great guys and they were quick, had a flat tire that they fixed right up and explained everything. All reviews saying they are slow are wrong. Also their phone is outside the garage so if you call them you might have trouble getting ahold of them. All in all, a great quick little tire shop.
THEY WERE OK IN MY BOOK THEY GOT ME A NEW TIRE IN NO TIME AT ALL & I GOT MY OIL CHANGE ALL IN 1 1/2 HRS.
I never thought it could take over 4 hours to get 4 tires changed. My truck has been waiting since 7:30 a.m it is now 11:30 am ... This is Ridiculous Walmart!!!
They put the wrong oil in my sons vehicle he noticed before we left we went back inside pointed it out and they were like it wasnt a big deal! It is a huge deal to us! And they didnt even change filter when they changed oil thata not.cool 2 different oils not happy and I paid $ 60! dollars a joke! 20 for an air filter highway robbery
Signed in for oil change, was told about an hour, which was fine. Got done with shopping, sat in waiting area, same car in the bay as when we left! Tech finished and walked by waiting room, apparently to go to lunch, comes back 30 minutes later and brings a different vehicle in to bay....needless to say we left after 2 hours without an oil change! Will not be back there ever again! P.s. Tv is removed and no magazines in waiting area, absolutely sucked!!!
If the workers were actually paid by the job instead of by the hour I bet they would move alot faster. I wouldnt have trusted them to work on my car the way they were pouting like its the end of the world. After an hour of waiting as the two mechanics disappeared in the clear blue sky as to where they vanished to I have no clue. I decided to leave. Dont waste your precious time with this place.
I had my oil changed down at the Boynton Beach FL Wal-Mart and it was a 3 hour wait. At this Portage Walmart, it is a breeze. The woman who processes requests at the desk is friendly, helpful and she reassured me that it would take less than an hour. I did my weekly grocery shopping and walked to pick up my car - only 45 minutes. I visited at 10:45am on a Friday. Great service and they vacuumed my front carpeting!
Awsome had what i needed helped me right away, got me in and out quick and were very informative.
I would give negative stars if possible. I was on the phone for an hour trying to reach the Auto Center. I had a flat tire and wanted to inquire into the price of a new one, or a perhaps four new ones (as all of my tires are in poor shape). The phone just rang, without stating hours. Finally the call switched to customer service, who said they would page automotive to answer. This occurred twice, with two different customer service representatives, and still no answer.So, guess Ill take my money elsewhere. The Portage Wisconsin Wal-Mart is doing well enough they dont even need to talk to their customers.
DO NOT TAKE YOUR VEHICLES HERE.. THE WORKERS HERE ARE A JOKE ALONG WITH THE SUPERVISOR.. THEY DONT KNOW HOW TO FILL FLUIDS, LOOSEN LUG NUTS, DO THEIR JOB, OR ADMIT FAULT WHEN CLEARLY THEIR FACES GIVE IT AWAY... SIMPLY A JOKE OF A BUSINESS
I ordered 4 tires for a boat trailer and and wanted to drop off my tires and rims and pick them up the next day rather than hauling my boat in or wait around . But there tire guy did not want the wheels sitting here over night. So I went someplace else.
I TRIED CALLING THIS AUTO CENTER AND NO ONE WOULD ANSWER THE PHONE AT 12:30 PM IN THE AFTERNOON THERE LOSS
What a joke. The web site said they opened at 7am so I got there at 6:30 am just to find out they didnt open until 8am. Non the less I stayed and was the first person in line for tires, but no one showed up for work so they couldnt work on my vehicle. 9am a Tech showed up still by 9:30 hadnt pulled mine in.I left and will not go back! Weber tire in Bristol it is from here on out. Ive never had an issue there.
Service was great but they closed at 4PM. Not good for working people.
Great service!
I have been bringing my cars here for awhile with no problems. Until the last time...I bought the last container of a better oil, that I wanted them to use. (I paid extra for this oil), After they changed it we noticed that they put the oil back on the shelf...They put Pennzoil on the sticker with the mileage for the next change. I did not buy Pennzoil. Not happy. It is time to change my oil again...I now dread that this place is the only game in town.
Tires were on in less then a hour great service
Under staffed closed early not normal good service
They did a good job on our tires.
Good service and communication. Helped me out and saved me a little money at the same time.
I would give 0 stars if i could submit it that way
Good service and good prices
Website advertised open until 7 PM. Nobody there when I arrived at 5:30.
Got there when it opened. Only a couple cars in front of me to get oil changes. After 2 hours my car finally got in. 1.5 hours later my oil change and tire rotation was finally done. The ladies there were rude and said nothing about how long I was waiting. Will never go back and will tell everyone to not go there.
Hurry up and wait for 4 hours without a car to go anywhere if you need tires... Never been to a slower place. Oil changes routinely take 90 minutes. They dont take appointments, so you never know what youre gonna get.If youre gonna make people wait, at least put in a wifi repeater or a TV so people have something to do while they sit there and waste their lives away.
Great service oil change!! In and out less than hour!!
Hard to get oil change or any tire work always under staffed
Been sitting here for 2 hours just came to get my oil changed
Told it would be 20 minutes to get car in for oil change. It took an hour just to get it in.
I try not to go there most the staff in there are very slow and rude
These people try really hard. I like them.
They spilled oil on my manifold and it was smelling like gas and oil for a week because of that
Good prices 👍
Called twice, rang dozens of times, someone answered and said that they’re “closed” with no other explanation... at 4:30, when the hours listed are until 7pm.
Worst customer service of any of their stores
Rude people
Douglas tired are awesome just the waiting for service is insane
The wait is horrible and the workers are ok
Went in an hour after being open after calling all week and it being a 3 hour wait and then the lady i talked to i asked and then she walked away from me was gonna see if i could get put on the list but no lets just walk away from our customers
Long wait for tires
No one at register to check me out
Honest staff
No complaints
Slow
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They serve very well