Good selection with good prices! I was pleased to find them online. Order process went smooth. The flat rate shipping took a little longer than expected but in the middle of Corona 19, delays can be expected. After the package was received, one of the two yeast packages I ordered arrived on the verge of bursting. I contacted customer service and received a reply asking a few normal questions about the yeast in relation to the ice pack. The representative indicated that he wanted to investigate a little before sending a replacement. This is totally understandable. I responded and included a few photos. After 6 days without a reply, I sent a second email asking if my response had been received. The representative responded with the following…“How about this; Go ahead and use those yeasts as you normally would. Swelling can happen even under normal refrigerated conditions so lets not assume anything catastrophic before we have evidence that the yeast is bad. If the puffy pouch does not ferment a beer Ill send you a new one free of charge.Let me know your thoughts on this. I would not want to just send a new yeast out of the one you have is good but Im also not willing to let you make beer with anything that isnt up to our standards so please let me know if this works for you or not.”I think you would agree that this is not a solution that would be satisfying to many. I responded that this was unacceptable and I would like a replacement yeast package to be sent. I even offered to return the original yeast package if needed. The representative indicated that he would now replace the yeast in question. After I agreed, I was informed that the yeast is no longer available and the representative offered to provide an alternative. I opted for a refund.The only reason I gave 2 stars vs 1 is because of their selection and price. If based on customer service alone, I would not give a star.
Felt like kid in candy store! Awesome staff.
I have visited most home brew shops in Portland and Vancouver, and Steinbart is the best in my opinion. Great selection of grains and yeast, and very friendly, helpful, and knowledgeable staff. Also the only one Ive found so far that carries Mecca Grade Estate grains from Madras which is my favorite.
Great place to shop and if they dont have an item, Elliot will find you a substitute and will offer advice to help you with your brewing...fabulous customer service!
Rented cider equipment and got some great advice! Had an issue with the equipment and they gave me a full refund and got me all set with new equipment so I could mill and press the apples I picked!
This store is absolutely fantastic! They will spend all the time in the world with you talking about brewing, helping you to understand the process and nuances of it, without any pressure whatsoever to buy anything. However, they’re so inspiring that I always end up wanting to buy more stuff than I intended to when I came in! Truly a great place full of Highly skilled craftsmen, and outstanding customer service.
Super kind and helpful staff. The beer jockey we rented worked great!
Highly recommend! Staff helped me put together a birthday gift and although busy, they expedited my order to fit my timeline. Always willing to answer my questions and friendly.
Very knowledgeable sales agent to help plan our hard cider adventure.
My favorite homebrew shop in Portland (and there are several good ones). Best selection of specialty grains Ive seen anywhere. Comprehensive rotation of hops and several yeasts, from multiple providers. Knowledgeable and friendly staff, excellent selection of accessories, adjuncts, cleaning supplies, and equipment. During pandemic times, will take an order over the internet and have the brew supplies ready for pickup, typically on the same day.
I feel cheated that it took me years to find these folks! While my first order was small and mostly targeted to a single beer with one hard to find ingredient, I spent a good amount of time looking at the staples that I buy in larger quantities. The available selection and pricing were excellent, and shipping is a good deal for orders large and small. Ill be back . . . a lot.
Friendly, knowledgeable staff. Always has what I need for brewing mead, beer, and kombucha.
I use this place for 95% of my cleaning and brewing needs. They have excellent customer service!
Associate that helped me seemed knowledgeable enough, but I had to interrogate him to get the information I needed. Im new to brewing and I expressed that, but that only annoyed him. Apparently, I was wasting his time.
Brewing supplies with helpful people.
If they dont have it you dont need it. Normally I would give 5 stars this reflects covid restrictions
Great people to help with my cider!
Love this place! They are always so helpful. Thanks for helping me get my co2 regulator connected to my keg with new tubing, appreciate yall!
Ive been a very happy customer since 2009. I now live in Nampa Id. and they ship to me in less than 3 days. Quality and selection is great. If your in to home brewing try them, youll be happy.
These guys have a very clean and well organized store. It is everything you could want it a brewery supply. Also l, most of the staff are also brewers and have a huge knowledge base. They can practically see your mistakes before you make them and have been super helpful through the whole process. Thank you so much to staff for being awesome, inviting and willing to share their knowledge even with a complete newbie. Definately the people you want to do business with. They always have a huge selection of fresh malts and adjuncts to choose from and their yeast and hop variety is stellar.
Great service and selection if you’re into home brewing, wine making, distilling. They have it all. And very good prices. You can’t go wrong with FH....Thanks for the great bottles!!
Steinbart Co. rocks! They always have the ingredients I am looking for and the staff are friendly, knowledgeable people. Keep up the good work!
Venerable established brew shop with pretty much everything youd ever need to make fine beer or wine. Tons of selection, knowledgeable and helpful staff, and quick corner-side pick up designed to accommodate covid era shopping. Always a great place to go for brewing/vinting supplies, and currently providing same-day pick up, or 24 hour to 48 hour delivery. Great place to go for brewing questions and supplies.
Such a huge fan of this shop. Ive been shopping here since I moved to Portland—theyre always helpful and informative without making you feel like a dummy. Ive been especially grateful for their pick up and online service during COVID, when brewing is all that keeps us sane. If youre just starting to homebrew, this is the spot for you. If youve been brewing for a while, you already know how great F.H. Steinbart is.
Friendly knowledgeable staff. Convenient location for all your homebrewing needs in Portland.
A super cool home brew supply and so much more! Ive driven by here so many times and never knew!
Everyone is super helpful when I have questions and the store has a great selection!
Ordered online and WOW! Order arrived fast and well packaged. I had to make a change to my order and they were able to catch it before the package was shipped. 100% will be coming back.
Staff is sloth paced, and unfriendly, unless they know you. Equipment was dirty, and had rat droppings...
The staff here are the most knowledgable and patient retail staff Ive ever encountered. Even when I showed up ten minutes before closing and ask all sorts of beginner questions, I was given extensive and unhurried answers. I wish record stores were this welcoming. Ive visited three times, interacted with three different staff members, and each has been as sweet and attentive as could be. They also seem to have no interest in upselling. Ill keep going back for sure.
Another Due to COVID obsessed business that will not let you come in and actually look at the products in person even if you are masked. Will be taking my trade elsewhere.
Ordered ingredients online for delivery. Great selection, prompt order processing and shipping was quick and easy. Really impressed.
The best service. Came for Will Call pickup (only thing you can do with COVID lockdown) and a CO2 fill (10lb tank). Gas dispensing machine was down and couldnt fill tank so I gave up on the idea and went on to other errands thinking Id come back days later when fixed. Got a call from Ryan shortly after saying they had solved the problem if I was still in the area (which I was). He had looked up my info from my Will Call and made that effort. *That* is service. This after having a great talk with Todd from the Draft Dept. earlier in the week.
Really difficult to order online and the default is shipping at well over a hundred dollars for in city deliveries. Be careful ordering online. It takes forever and shipping costs are outrageous.
Great online customer service! I was trying to locate a new product and they came through with it! They followed up with me 3 times and were super helpful! I’d recommend them to anyone!
Great little place, short on parking but not on brew supplies.
Best brew shop in town !!
Always great, knowledgeable, fast service. Excellent stock on hand. This is the oldest and best homebrew supply shop in the country!
Ive been a customer of FH Steinbarts for years, and greatly benefitted from all the staffs expertise as Ive moved from brewing beer through cider, kombucha & cheese making and now into distilling. Theyve been there for me as I learn the whole way. Theyre a Portland treasure on par with Powells Books, and am really pulling for them (by shopping with them) to get through this. Please do the same!
I’ve been always pleased with the friendliness of the employees and their willingness to give advice. Everything I’ve been told by them has been spot on and helpful in getting good results.
Great spot. Great selection. The option to buy a virtual grain bag rules.
Great website, very easy to understand and order. They notified me when my order was ready and when I went to pick it up they were friendly and prompt!
I buy top-quality brewing products here, aided by friendly, knowledgeable people. (!)
Very helpful with beer supplies
Ive been going to Steinbarts ever since my wife bought me a homebrewing kit for 25 Christmases ago. Its always been a friendly place to shop, and theyve adapted well to Covid restrictions. Over the years theyve continued to update their offerings, keeping the stand-bys and adding new items. And theres no better or more knowledgeable staff in any kind of business.
Local Home Brewery supply. While Im not a brewer they do have some of the components that I was looking for to Hack my Soda Stream. They have been attentive and very helpful in finding what I needed... And did I say Local, wanting to support our local small businesses as much as possible.
Even though I live an hour away and there are closer brew shops to me I choose to come here. The staff is wonderfully knowledgeable. The selection is good and the prices are quite reasonable.The best part? Its family owned and theyve been in business FOREVER. This place is definitely worth a visit!
Everyone has been super helpful, and their prices are more than competitive. Usually it seems to cost a little more to support local stores compared to amazon, etc, but everything is a comparative steal here.
Best selsction of homebrew supplies and online ordering very helpful.
These guys are amazing. Super fast orders and great selection!
Great selection for any brewer. Decent prices, and great employees.
With over 100 years in the beer & brewing business, the choice is pretty simple. The store is always well-stocked and the knowledge base from the staff is unbelievable. Now Steinbarts offers web ordering with curbside pickup or delivery directly to your door. What are you waiting for? Place your next home brew supply order right now and get to brewing!
I can not recommend this place more highly to my fellow brewers! They have great customer service and selection. This is also one of the only place to buy Mecca grade malt my hands down favorite ingredient.
Cant say enough good about these folks. Im getting started with home brewing, which means I have a LOT of questions - without fail, everyone I meet in person or talk to on the phone is friendly, patient, knowledgeable, and, most importantly, helpful. Great prices and selection round out the experience. Theyve been around as long as they have for a reason.
Great spot for all of your home chemistry alcoholic needs. Friendly and knowledgeable staff help get you what ya need!
Great selection, nicely laid out store, friendly knowledgeable staff eager to help and give advice. Good covid practices too.
5/1/2020 Update:Unfortunately Im revising my review.I placed an order on Monday and I have not yet received it. Nor do I know when itll be delivered.I called on Thursday afternoon and was advised that they would need to make some substitutions. I dont mind making substitutions at all, but it would have been helpful to have let me know vs calling to find out.As of this afternoon, I still do not know when to expect my order. 😕Being stuck in the house means that Im brewing a whole lot more than I had been. And Steinbarts has made it so easy. I just go online, order my ingredients and within a couple of days, my order is in a box on my front porch. They mill my grains and theyll place them in individually packed bags with super clear labels. No need to guess what is what. And they even add cold packs to keep my yeast cool.Great job, Steinbarts! Thanks!
Order online the day before. Huge selection!
I have purchased 2 extract kits. New to brewing. Both are easy to complete, instructions are very thorough and the beer is outstanding. American Amber and Red Ale so far. Waiting on ymy 3rd kit to arrive Gorgan Slayer.
Went for the first time yesterday and I was very impressed. I got a lot of help and answers and it was done in a very respectful way. Meaning they did not make me feel like they knew everything and I knew nothing. I came from Salem and even though its a 45 minute drive it will be worth the trip. They are very well stocked and I felt welcomed .
After I made over 300 gallons of good beer, my local supplier closed. I turned to F.H. Steinbart and the supplies and delivery service have been excellent.
This is the oldest and best brewing supply store in the area. From dozens of types of barley to stills, boilers, barrels, hops, chemicals, and carboy washers if its involved in fermenting a beverage they have it and the expertise to help you use it. I hardly go anywhere else.
FH Steinbart has been my go to for all brewing ingredients for 10 years now in Portland. Staff are very friendly and knowledgeable. They also offer local delivery if you don’t want to leave your house.
Very knowledgeable staff, friendly, and the pricing is great! I bought everything I needed to make 7 gallons of wine and vinager for under 50 dollars! Better deals than Amazon! Shout out to Elliot who answered every question I had, thank you!
Very helpful. They have absolutely everything you could ever need for homebrewing.
Amazing customer service! Mark Gillette their sales manager personally worked with me over the phone to purchase a brew system. Very knowledgeable, A+ brew store. Highly recommend.
Very Responsive staff, good prices. Would recommend.
Everything beer, wine and liquor, if you can make it and its an alcoholic beverage youll find the ingredients here. Also great for dispensing said drinks. From grain to stills, its all here.
Had everything I needed (just a few things),great customer service and the establishment was clean. Will definitely return for any of my future brewing needs!
Homebrew: go there. They have anything I have ever asked for or needed. Knowledgeable staff, big inventory and prices that compete fairly well. Recommended by Ryan: A+
They have so much stock and staff us friendly and helpful
Everything you need to make awesome beer. Very knowledgeable staff. Good prices.
I ferment. Barley, grapes, veggies. The staff at steinbarts is willing to help, they know their stuff, and have it too. I always really enjoy my visits here. Jeremy Frey is always super helpful and a great resource. He is always interested in your current project.
Theyre have a lot of things though need either for being or for related tasks. I stopped by ro get Star San, a concentrated acid based sanitizer, which I wil use in an off label use. Im dissolving a painted on bottle label off the bottle doo I can reuse the glass bottle for something else. Friendly, knowledgable staff, nice big inventory. Lots of knowledge and expertise.
Easy to order online, had what I wanted, great pickup service.
I get my Co2 filled here. Its a great price and quick and easy!
Open Hours/Days are next to impossible to find on their website
Even with a small order I recieved great customer service and communication delivery was on time and packaged great.would highly recommend to anyone.
One of the best brew shops in Portland, carrying a wide range of supplies and tools. Great customer service as well.
Such a wonderful place. Always so helpful and welcoming with an amazing selection of ingredients and equipment.
Amazing store doing free deliveries in PDX during the shelter in place. More than just beer, I get all my Kombucha supplies here.
Great prices, helpful and friendly staff.
Extremely knowable staff that are all super helpful. I recommend anyone who homebrews to do their shopping at F.H. Steinbart Co.
Great selection and great service. Been going here for years. Staff is very knowledgeable.
Awesome store, so friendly and very helpful. I went to two other stores and prices were close to double, plus these guys were super friendly and gave me a 2 for 1 which amazed me not even posted. They have my vote!
Always have what I need. Great book selection on all sorts of topics
Amazing customer service and fast shipping. Whenever I e-mail them with a question, they respond within a few hours!
Steinbarts continues to be Portlands best stocked and friendly beer industry parts and materials distributor. Simple needed new beer faucet gaskets. They treated me as important making me feel valued as a customer, only spending $3.00! Whether you are maintaining a home based beer mister or cleaning a 20+ commercial pub taps, F H Steinbarts is your local go to supplier
As someone who’s new to brewing, home brew stores can be quite intimidating. Bruce was probably the best example of customer service I’ve ever experienced. He took time to show me how things work at the store and walked me through a few new recipe ideas to try.The store also has a great selection of supplies and ingredients. I’ll definitely be a customer for life at this point.
Ive been shopping here for years everything you could possibly need for Brewing and fermenting the people here are extremely knowledgeable and very helpful they will almost always have everything you need and if they dont they will know where you can get it I definitely recommend this place for both the beginner and the advanced
The staff is knowledgeable and helpful and they generally have what I need in stock. The prices are fair for both the reliability and convenience.
Lovely fermentation hobby shop. So many things to geek on, regardless of you level of experience. Knowledgable staff and loads of products make this a must visit location for the fermenter in you
Prices are fair, sometimes great, and the service is excellent. This place is legendary.
They have everything you need and more.
As a newbie, to an experienced brewer, Ive relied on Steinbarts to offer a mentors guidance and theyve never disappointed. Show up in a quiet hour and ask to be taught about the grain room, youll never feel awkward again. The draft side of the business, when youre ready to start kegging, will also be ready to take care of you. If youre looking to take your first steps into brewing, theres nowhere better.
I am nothing but impressed with my order/experience. Excellent customer service, packaging, and communication. Will definitely be using them again for my homebrewing needs.
FHS is the best. Quick delivery and friendly / helpful staff.
This was a really cool place the guy that helped us was very knowledgeable and he helped me spend a lot of money probably more than I need it too but it was
Great place for all your supplies and questions!