Great people! Very knowledgeable about small engines and really nice to work with.

Great customer service and fair prices! Appreciated the in-store battery tutorial for the chainsaw!

These guys are the best. I began using chainsaws for cutting up stumps. An abrasive and dangerous application. Ive researched extensively online. Few people know anything about such work.But the guy here? He knew all about it. From the hard nose bar I had bought for the job, to the options for chain I needed, their benefits and safety concerns most importantly.The guy know of all the different chainsaws all chainsaw guys know. But knew extensively about carbide chains, their uses and advantages vs disadvantages.Best the guy talked safety first.Im talking serious. Ive done years of undirected research online about using chainsaws for demolition and in more abrasive scenarios.Its been impossible to find much info. But the guy here had more info than Id found two years reading every blog I came across and asking everyone I knew.Even his knowledge of a hard nosed bar? Took me a super long time to figure out. With a million guys who do chainsaw work regularly, in non abrasive situations, said was incorrect information.This is the place. For a guy who knows a bit but needs a little more information on the advantages of specific products. Like chains. And bars. And Im sure saws and heavy equipment as well.

Hendersons was great. I received valuable information about the maintenance of my chainsaw. Even though I have been using my saw for years, the info I received was specific and very helpful since I wasnt aware... Thanks

Good place. Knowledgeable and friendly with fair prices. Now my main choice for parts and equipment.

Ok, I have been living 1.5 miles from this place since 2006. Honestly hadnt had a reason to use a chainsaw for any significant amount of time - ever.Bought my first one couple weeks back (not from Henderson). It turns out that my 22 chainsaw is an oddball.The staff here are AWESOME! Gave me a bunch of tricks and tips to keep this thing working well. Super knowledgeable and skilled.I HIGHLY RECOMMED people get what you need and what you didnt know you needed from this place.

Awesome customer service a great selection of equipment.

Alax helped me today with a lawn mower problem. He was so helpful and professional. He diagnosed and fixed the problem within minutes. The shop is exceptionally clean and I would recommend Henderson Equipment and Alax to anyone.Thank you for exceptional service,Warmly,Laurie Garrett

Good local place to get expert help for your chainsaw needs. Have purchased several items here over the past few years and will again. Better than online shopping!

Great experience very knowledgeable alot of advice would recommend to anyone.

Great customer service and they had me in and out in a hurry! I needed a new o-ring for my pressure washer wand they took care of me. Thank you!!

Great place to get your lawn and garden equipment.

Experienced knowledgeable friendly staff got my Husqvarna back to work.

The people at Henderson are knowledgeable about their work and equipmentThey work as a family to get you what you need to get your job done and done right.My family has been doing business with Henderson and Company for over thirty years and although I am not their only customer, they always make me feel as if I am.John and Mary Lou Olson.

Great service and had all the parts first time.

Very helpful! When I called about the part I was looking for, the gentleman offered to put it on hold for me since it was their last one. It was half the price I could find online. Friendly people in the store once I got there too.

Verry good

I called the store last Thursday looking for a 36 stand-on mower (I was set on getting only a 36 stander) and when Matthew answered the phone he told me they had some coming in then asked me some buying questions like how I planned on using the 36 mower so on and so forth. He told me I could reserve one of the 36 models coming in and suggested I consider getting the all-new 32 which they also had in stock and available now. Now was important but not as important as getting what I needed after all these mowers arent cheap. I didnt know Gramely made a 32 model. Hmmmmmm.... Set in my ways and knowing I really wanted a 36 model I let him pitch the 32 and everything he said made sense so I rescheduled my afternoon and drove up there. When I got there and saw it I was sold. I purchased the 2020 Gravely 32 Pro-Stance mower and picked it up the next day. I couldnt be happier with the product and the service Ive received so far and based on my experience Id say theres a good chance Ill be making the extended drive to their location for most service and warranty repairs. The staff behind the counter was also very helpful, informative and knowledgeable. The owner of the shop also came out to introduce himself as well as delivered the mower to me on Saturday since it was Matthews day off. I rate it 5 out of 5 stars based on the overall experience from the initial phone call to the delivery of my new mower.

I was in the market for a rototiller and had heard about BCS from another local company. I looked into it and thought it pretty neat. I called Henderson because the sales person from the other shop wasnt overly helpful. Justin at Henderson helped me get the rototiller I need. I chose the BCS 710, which he had to order. He had very good communication, wasnt pushy, got me a sales price, and I thought very friendly and professional. When I went to pick it up the mechanic went over operation very thoroughly so when I got home and tried it, I had no problem. I recommend any major purchase of outdoor equipment, you see Justin.

Great place. Superior knowledge and service

This place is great.They have fixed my Husqvarna push mower several times.They are always a pleasure to work with.

They had the oil cap for my Husqvarna chain saw. Super convenient

Ill tell you what, if I lived in Oregon I would drive an hour to do business with these folks. Outstanding dealership, great people, great products, great service, what else can you ask for? Attended the annual chainsaw training and taking back lots of knowledge. I have been to hundreds of shops and they took the prize, over the top certificate of completion and an awesome experience. Thank you and thank you again. PC

I went to Henderson equipment after my folks had their yard equipment stolen. They were all so helpful getting them equipment they could use with the existing accessories they had. Also made my dad drool over a new riding mower. Thank you for the great service and help getting them setup with top end new lawn equipment.

I have purchased many mowers and yard equipment over the years. They have quality equipment, great and top notch service, and will go the extra mile for their customer. They are the competition ! The best

These folks are professional grade. They know everything there is to know about lawn and garden equipment. Never go to a big box store. You can get the real equipment thats going to last and friendly sales people that will get you dialed in with what you need to know. Professional Landscapers shop there so you know their good.

Went in for a Bolt, the kid asked for my Name etc, when I mentioned my mower was purchased in Aurora he said Then why dont you go there for the part......I about walked out then. Then he didnt believe my Model # and looked at me like I was an idiot. I had to show him a picture of the mower with the Model # for him to look it up.....it was a Gravely Mower, not some obsolete Murray wanna-be mower. Anyway, not impressed with his customer service attitude because hed never heard of my model or something, Im not sure where the vibe came from except how dare I buy the mower somewhere else but come to Henderson for parts. The Aurora shop is the Official NW distributor for Gravely...not sure if he understands that.But, Ill go elsewhere next time for sure, he wont have to worry about that ever again.

A month and a half ago I took my 20 year old Ariens lawn mower in for a spring tune-up. I was a bit apprehensive because my mower had been under the care of another wonderful shop for many years but that shop is no longer in business and I had to find a new one.Hendersons found a problem of which I had not been aware and fixed everything up for me. I used the mower for the first time this season a few days ago and was really surprised at how well it worked. Id say its like new again.Hendersons is a clean, modern shop in a nice location. Very professional and family owned and operated.I will miss Al and Lauris shop, Grace and all the other resident cats, but am glad I found such a great new shop. I definitely recommend Hendersons.

Superior experience. I received a friendly greeting by the young man, at the counter, upon entering the store. Then, Alex went above and beyond to take care of my chainsaw needs.

Ive recently attend a chain saw class put on by this company and Husqvarna was the presenter. This class was for local government employees and this course was awesome!The owners from Henderson were very friendly, they took very good care of us while we had training and Cary from Husqvarna was energetic, an awesome speaker and knows his stuff!!Prior to this class, Ive never stepped foot inside this business but from now on, Ill visit this place for my personal lawn care needs.This business is located off of Johnson Creek and youll drive over the pedestrian -crosswalk area to the South of Johnson Creek. Kinda hidden.

In july of 2019 I bought a husqvarna t435 chainsaw from hendersons turf and wear for the tree service I climb for. I used the saw for about 30 days without any problems then all of the sudden the engine revved then made a pop noise, let out a puff of smoke and died and wouldnt start back up. I took the saw back to hendersons for warranty repair. They had the saw for about two weeks and said that the spark plug had more carbon build up that it should of had for a saw that was that old so they replaced the plug and it started up. When picked up the saw they tried to charge me $25 for the plug until I asked about the warranty. When I went to use the saw it ran fine until it heated up. It would not want to idle down then when it did Idle down it would die and not want to start back up. I took the saw back to hendersons and explained what the saw was doing and they said it sounded like an air leak and would check it out. This time they had it for about 3 weeks and said the fuel line had broken in the tank and had to be replaced. I went to pick it up and they gave me an invoice for $75.00 for the fuel line, carburetor rebuild kit, air filter and half hour of shop time. Unlike the last time i took the saw to them they did not give me the old parts to show me the damages which is a standard practice of saw shops. When I asked them about the warranty they said that no small engine manufacturer warranties fuel system problems. I paid the $75.00 with my personal debit card and got the saw back. The next day when I went to use the saw it had the same problem but this time was even harder to start when warm. I decided to take a second look at the warranty and found out that fuel system issues were covered under a separate EPA compliance warranty. The warranty states that any emissions parts on the saw including the fuel line were covered for 2 years and any other part that is damaged because of part failure would be replaced free of charge. I took the saw back to hendersons and told them I was having the same problem and that I used an inspection camera and the cylinder had scratches in it from running too lean because the fuel line had broken. They told me the reason the fuel line broke was because I had used gasoline with 10% ethanol. When I pointed out in the warranty where it says 10% ethanol was acceptable Levi the mechanic told me thats just what they have to say but its still not ok. He told me he would check the scratches out in the cylinder and call husqvarna. About 45min later I recieved a call from my boss, he told me that hendersons had called him and told them there was nothing they could do. He told me they gave him the laundry list of excuses they had given me but added the warranty was void because we took something off the saw. A few days later I went to pick-up the saw and try to figure out why levi thought we removed from the saw. He told me the warranty was void because there was evidence that the muffler had been removed. I told him that the marks on the nuts had to be from him removing the muffler. He asked how I got pics of the inside of cylinder without removing it and said he had no reason to remove the muffler. I told him that I used an inspection camera through the spark plug hole which was a customer serviceable part just like the muffler is because the spark arrestor screen that per the manual is supposed to be checked every 2 weeks. After that he told me that the scratches inside the cylinder looked like classic debris in the cylinder intake and that he sent pictures to husqvarna and they agreed and wouldnt cover it. When I asked him why he would send pictures to husqvarna for a warrant replacement when he said the warranty was void, he had no reply. The tech did not have enough time to tear the saw down to see the cylinder walls to be able to diagnose that it was damage due to debris in the cylinder that caused the failure. Worst saw shop ever, I wish I could give them zero stars

Ordered a part and was told it would be in in 5 days, 10 days later I hadn’t heard anything and called and was told it would be another 2 weeks. No phone call, no update, Not very professional. Just an half hearted apology for any inconvenience. Order amazon- it’s faster and more reliable.

Very knowledgable and helpful staff. Kinda small parking area and be cautious of the walking path you have to drive across. Pedestrians will not yield

Im very impressed with Henderson. I recently bought a used, 10 year old, unusual model of riding mower from a Swedish manufacturer. Being frugal and mechanically inclined, I like to work on my own equipment. Well, the workshop manuals are only available from the dealers.Having never been a customer at Henderson, I called to ask about ordering the WSM. The guy on the phone was friendly, polite, and professional. He took my information and said hed do some research and get back to me.Two days later, they called and said it was ready. No charge! Wow. In the shop on a Saturday, it was very busy. I can see why.

Super nice folks. Helped me out when I screwed up and at no charge. Bright eyed, cheerful, attentive... ya know, the opposite of walmart employee-bots. Nice selection of yard equipment and mechanics there all the time. My new go-to.

This shop is my go to for parts and info. The have sourced parts and provided info. The service is crew is awesome.

Friendly staff when I bring over my machine ~listening patiently about what happen and give me a quote~thanks for recycle the lawn mower when I decide dont want to fix it.

Great to work with. Robert is the guy Ive been working with most of the time. Friendly and helpful!

Ridiculous.. My new mower less than a year old wouldnt start and these guys kept my mower for 15 days. I was told if it was warranty issue it could take 2 weeks if it wasnt it would be done right away.I show up 15 days later because i hadnt heard from them and they try saying i need a new carb on my new mower. $90 plus labor. More then i paid for the mower.No thanks. Took the mower home pulled 2 bolts and blew out the lil hole in the carb with air and what do ya know works like a charm.Rip off scammers wasting peoples time and money!

Great people very helpful and understanding i will always go to them for parts.

Great service

Got a good deal. Helpful staff.

The repair service these guys provided for my lawnmower was way beyond expectation.

Awhile ago I brought in a pressure washer that I bought at another store. Henderson fixed the seal that was leaking and charged what I thought was a reasonable price for the parts and labor. Less than three hours operating time later, the seal broke again. I took it back to Henderson and they determined the problem was an inherent design problem of the washer, the key kept riding up the drive shaft and destroying the seal above it. Henderson fabricated a collar to fit around the drive shaft to prevent the key from riding up. When I came back to pick up the washer, they told me there would be no extra charge for the work. Even though I told them I would be willing to pay extra for the modification, they refused to take my money. Atta boy, Henderson!

These guys are awesome. Ive worked with other shops in Portland and Clark County and henderson a by far has the best customer service!

I have used Henderson Turf for many years. Been a couple of years since I have called on them. Still same great service!

Very knowledgeable and helpful staff. Prices are exceptional and service was second to none. Very professional and no high pressure sales.

I was driving there and called them to tell them I was going to be 15 minutes late and they waited. Sold me the wrong part as package was labeled wrong. They ups me the part at no charge. Really like these guys.

The best commercial and residential lawn equipment supplier that I know.

When I was in the market for a new pressure washer I looked around at a number of places to purchase one. When I called Henderson Turf and Wear the gentleman I spoke with was very helpful, up-beat, and quoted a very good price. So, even though I live 35 miles away, I decided to drive there. Once there, I was treated very well. I was shown all the particulars of the pressure washer. I was extremely happy with the level of service I received there as well as the price. So now, 3 years later this pressure washer is having some problems. When I considered my options for repair, I didnt hesitate to drive the 140 miles to Henderson Turf and Wear (70 miles round trip X 2 to drop off and then pick-up). What a mistake! Everything had changed there. The man who wrote up the paper work for the repair acted as if he was doing me a favor by helping me. He was in serious need of a personality transplant and did not bother to discuss any particulars with me. I told him I wanted the spark plug replaced and the oil changed in addition to the repair. One week, two weeks, three weeks went by. No phone call from this outfit, so I called. Its not ready!, thats ALL I was told! No apology for the delay, no further discussion, that was it! It was over 5 weeks before it was ready for pick-up. I was not happy when I walked into their business to pick up my pressure washer! Guess what? They had not replaced the spark plug and oil as I had requested! Again, no apology...no nothing! As I was standing there waiting for them to accomplish what I had requested when I dropped the machine off, I noticed a very small sign on a wall about 9-10 feet off of the floor. It read: Shop time 14-21 days. It was so inconspicuous that I doubt very many customers would have noticed it! AND, it wasnt 14-21 days! It was over 5 weeks!Lesson learned! I had tried to be a loyal customer to this place. I had wasted the time and gas money to travel 140 miles to give this company my business...never again! I suggest you stay away from this business. It was a terrible customer service experience. I am a business owner and if any of my employees treated a customer like this they would be finding another job!P.S. The man I dealt with was a smallish, older man who appeard to have some level of physical impairment. The only reason I mention this is to identify him and maybe, just maybe the owner will decide to speak to him regarding the level of service he delivered to me and perhaps to others.

Great mower, tiller place to buy and service. They really know there stuff.

They did a great job with a lawnmower tune-up

Had my Ariens Mower for 30 years. Ive never had a single problem with it. Terrific Mower!! I took it to Hendersons Turf for a tune-up. It was ridiculously expensive and started exactly one more time afterwards. So I took it back, not to complain but to see if they could fix it. I was told no. the parts no longer available. Would I like to buy a new one? Hell no! So I hung on to it even though I bought a new mower and this summer I decided to take it in to Woodstock Mower and asked them if they could fix it and they did. Now, why couldnt Hendersons fix it? They are the authorized dealer of Ariens in the area. and why did it start just one more time after I took it there? I can figure it out. Can you? Steer clear of this place folks. Greedy to the point of criminal.

Kind and courteous, even when showing up just a few minutes prior to closing. Thank you.

Excellent service by knowledgeable staff who took the time to educate me on my purchase; hopefully avoiding any problems I would have had in the future. Will definitely buy from them again!

Great experience, getting parts for my gravely tractor.

Thanks to the good people at Henderson Turf for getting my little Sthil chainsaw back up and running after I flooded it. Not only did they change my bad plug, but they gapped it, cleared the flood, started it up so when I got home Id only have to pull once to get it started....then told me the proper way to start a Sthil.When all was said and done, they only charged me for the parts I bought, a plug an wrench. They spent a good 20 minutes with me.. Im thoroughly impressed as I have been everytime with Henderson. (Please do tip the people who give you exceptional service)If you want top notch service, without wasting your time at home depot or lowes, Go visit them!- the first time, this is the place to go! Thank you so much all of you, you have made ever experience Ive had with you-above expectations. This is old school service. The prices are great and the people are better. Thank you so much for all the times youve helped me Robert!

The experts on mowers big and small and chainsaws.Friendly straight shooting folks who repair all equipment and only want to make you a returning customer.

Was only here to take this picture.....😁

Knowledgeable staff

Great costumer service

Ok

Honest, fast, friendly