I came in for a source/power cable that was needed for my studio monitors at home. After speaking with Conner over the phone he said not a problem, there were tons in the back and that he could throw me one for 5 bucks. Sweet deal, I came in to grab it within the hour and he hooked it up. Definitely a great feel about the store.

Pearl Audio Video leans heavily toward the audio side of the home entertainment spectrum, and they do a spectacular job of it. Pretty much everything they carry is an aspirational brand, - you could most likely be happy with anything in the store. Part of their service oriented business model is hosting informative presentations from manufacturers - a great way to learn whats new. If youre fortunate enough to be able to consider brands like Magnepan, McIntosh, Linn, Sonus Faber, Magico, or Dynaudio, you owe it to yourself to visit the folks at Pearl.

An outstanding experience all around. By far the friendliest, knowledgeable, and patient staff willing to answer any and all audio related questions. Conner truly made our visit extra special and I won’t forget how kind he was. This space is blew my expectations out of the water. Wide selection of high end audio equipment, I can’t recommend this place enough. We will be back!

The best hi-fi components with the most knowledgable and friendly staff I’ve ever experienced!!! No pressure to buy and if you do make a purchase the Pearl Audio Customer Service is outstanding !! Christopher Webber

An awesome store for any high end audiophile enthusiast. This place is beyond anything out there. These guys know what they’re doing!!

I traveled down from Seattle on two trips to listen to some gear not available in my town, and probably spent 10 hours total in the store listening and talking. Great little store, great guys with good advice and good experience. They were very helpful, happy to change gear around to compare, low pressure and let the gear speak for itself. They clearly love what they do. Even though some of the gear I listened to was available in my town, they recommended I buy it from my local dealer instead of trying to undercut them, which speaks volumes. All in all, a very positive and professional interaction!

Very helpful and honest in recommendations thus far. The owner spent a good 20 minutes on the phone reviewing my system and what made sense in terms of possible upgrades.

Great place to purchase high end audio equipment. Great service.

I went there with particular purchasing goals in mind. There were two listening rooms of different size, pretty well setup. I spent quite some time auditioning different speakers. When John saw how desperate I was and after listening to my desires and arguments... he gave me a pointer to another store and particular speakers that he thought might be a better fit for my requirements. He was right on the spot! Instead of trying to hard-sell his stuff to me, John provided an advice that proved to be worth a lot! Pearl Audio did not sell me anything this time, but they earned a loyal customer till the end of times, they will be the first one I go to for my next audio gear!

Nice audiophile showroom. Very knowledgeable guys. Very computer literate. Couldnt ask for more.

High end audio. Very helpful with Macintosh repairs.

As I told John yesterday after purchasing a turntable from his store, that was the most pleasant retail experience I can remember having. I stopped into his shop as a novice, having done a little research and knowing not too much more than that I wanted to purchase a turntable. He treated me with genuine kindess and took great care to make sure I left with the product that was right for me. We sat and listened to records on a few different tables in a couple of different rooms and he thoroughly explained what was accounting for the varying sound qualities produced by each. I got the impression that he would have gladly spent all day discussing his passion with me if Id had the time. He also hooked me up with a free red felt mat when I told him it was my birthday. John comes accross as a laid back and thoughtful fellow music lover - not at all a pushy salesman. I will most certainly be back when its time to upgrade other elements of my home system. Thanks, John!

In my opinion, one of the best hi-fi shops in the area. Knowledgeable, friendly, and they carry excellent brands like Ayre and Dynaudio. If you are in the market for audio or video equipment I strongly recommend you make a stop at Pearl Audio Video before you buy.

Best place to check out Magnepan speakers, very enjoyable place to listen!;-)

Not bad, but not on parr with Encore, close by

Fantastic service!

Extremely helpful, very knowledgeable.

Even though they didnt have the products I was looking for, they were really nice about it and happy to talk Audio.

Great experience buying some high-end equipment from them. Turns out the unit I bought (sealed in original box) was DOA. They went out of their way to make sure I straight away got one of their demo units as a loaner until new stock was received. Connor took customer service to an outstanding level, responding to mails within minutes even on the weekend or evenings as we were establishing the unit was indeed faulty and sorting out the loaner until a new unit was available. The high-end stuff they are selling isnt cheap, but you certainly get the customer service and support that matches the price tags. Highly recommended.