Portlands best motorcycle shop hands down. Not only was James able to get a set of bars for bike faster than any website but he also got them cheaper than any site. James is a awesome dude to deal with and any other parts or gear I need in the future will be coming from him. I am a 4 year veteran in sales and James is top notch in my eyes.
Unparalleled customer service. Got an issue with your order? Give them a call and Im sure you can work out any kinks. Real people that care and are willing to go above and beyond. Plus supporting local, small shops is cool too.
Ordered an alpinestar jacket. I should have known that it was too good to be true. They had my size and the model i wanted. 1 week now and no update or tracking number. Hope I can call my credit card company and get a refund.
Ordered a 6D helmet 2 weeks ago. Left a voicemail and 2 emails and havent heard back from anyone. Going to have to dispute with my bank.
Super friendly service, a lot of fun gear and knick-knacks all in one small shop, and James is ultra helpful with answering questions. Free coffee too! This was our second visit. Well definitely be back to try out other stuff. They also have tons of catalogs to flip through and order things in if anything isnt in the store.
This guys a thief ordered a icon jacket and he couldnt get it so I spoke to him and he said he would get me something else which we agreed upon that was a month ago he will not respond to your emails they will not answer the phone and they will not give you a refund this is a total scam Id have file a police report a disputed it with my bank and filed a claim against him with the better Business bureau..They will take your money and run all these reviews that are five star reviews are fake reviews those are people that they know
It’s very rare to find a business the gives a s—t about its clients these days. James was a breath of fresh air. Way beyond just good customer service. They deserve your business.
Order a face screen on 3/24 and paid for faster shipping. Checked my account and it states that my order is still “unfulfilled” on 3/28. I sent an email and left a voice mail and have yet to receive a response. Terrible customer service, will be disputing with my bank.
One of the best customer service experiences Ive ever had. I had an issue with sizing and it was fixed almost immediately and without hastle.
I have been trying to get in contact with this company concerning an order that I placed on Dec 2. After leaving a voicemail and email I have not had any contact in a week. I have tried calling multiple times and there is never an answer. At this point I am very disgusted with the lack of service I am currently receiving. My order has not been updated since I placed the order.Has anyone else ever had trouble like this before with Bamf moto? How did you resolve the issue?Update!!!!Once I finally got into contact with James he was very helpful. I would recommend this company!
James is very helpful and super nice to deal with. I loved the service and my new helmet. Definitely will be my first stop when I need anything else.
Ordered tech 7 boots paid extra shipping for 2 day been a week now haven’t even shipped they won’t answer phone calls more emails don’t recommend buying online going to have to go through my bank, paid $400 for them I knew it was to good when they had every color and size in stock
I heard great things about this company from all of the positive reviews Ive read online. I got a great price on a helmet and ordered it on Dec 27th.After almost a week I still did not hear that my order was in route. I left a message over the phone and a message through BAMF Moto website. James responded the same day and quickly over-nighted the helmet to me. Customer service is outstanding and I will be ordering from James again.
I ordered an item online that was out of stock everywhere and discontinued by the manufacturer. James had it in stock and shipped it out promptly with a nice hand written note included! Thank you very much James!
Ordered a helmet on January 13th and helmet never cameand never shipped. Called store about 5 different times no answer. Emailed and no answer. Stole my $100 and I had to file a claim with my bank.
Worse customer service ever, i tried buying local vs revzilla and paid extra for 2 day shipping. More than a week later no contact, no confirmation, no one answer the phone or emails. And after tons of voices messages they finally canceled my order without explaining anything. Dont recommend
James brings to the table personalized experience and incredible knowledge.Looks you in your eye, remembers your name, shakes your hand, and not least of all, he passes on his buyer discount to the customer.I purchased a new helmet and got about 10%off list.The store is small, but PACKED with so many cool gear items, and he can order pretty much anything you want.James is warm and welcoming and happy to serve the moto community.10/10, Will be back, and I highly recommend this store to anyone.
James is the perfect example of how businesses should be ran. He went above and beyond to get me a 4.1 RCT exhaust for my bike that had been out of stock everywhere else for months. He kept me updated and always asked if there was anything else I needed. I will be using BAMF MOTO many more times in the future as service like this is few and far between! Thanks again James!
Great place to do business with, James help me select the perfect helmet for what I needed (Arai XD4) and at a great price and got it shipped to me quickly. I highly recommend this place.Brian
This place is great. I went here looking for a jacket and met the owner, James. He was extremely welcoming, friendly, knowledgeable, and genuinely helpful. I ended up not finding a jacket that I liked, but if I find one elsewhere, this place can probably get it too - fast and at a fair price. Ill be going back for anything else I may need in the future.
While I didnt show up on their doorstep, I used the BAMF Moto website to purchase an Icon helmet. Due to the pandemic, some miscommunication on their stock led to my helmet not being available. I called James(the owner) about a month after waiting for its arrival and together we figured out the problem. James offered me a superb deal on a new helmet and was extremely helpful through the entire process of shopping and shipping. He made it his business to make sure I received what I had payed for. I will most certainly be recommending BAMF Moto in the future and would love to order from them again.
I have been trying to return a product for several days. BAMF hasnt responded to my messages or emails. The entire experience feels quite scammy unfortunately.Update: James gave me a call today, apologized profusely and promised to make things right. Ill send back my helmet tomorrow and will update again once this is resolved.
Highly recommend this store. As a new rider, James was extremely welcoming to me and my family to his store and to the motorcycle community. He was very helpful and humble sharing his motorcycle knowledge and advices in helping decide on getting my first gear. Customer service is top notch!!There are a lot of selections from jackets, to helmets, gloves, motorcycle gear, etc. I will definitely do business with James - BAMF in the near future.
Highly recommend this shop. James the owner goes above and beyond for his customers. This is the first place I will be checking when i need parts or really anything to do with motorcycles.
James hands down gives the beat possible customer service. He is relatable, knowledgeable, enthusiastic, expeditious, and experienced. I have communicated with him back and forth about several products to purchase and he has never let me down. I will never buy anything motorcycle-related from anywhere else unless its something I have to. Heroes get remembered, but legends never die. Thanks James.
This is one of the, if not the very best customer services Ive experienced in the industry! The owner James is not only super responsive, but hes down to earth and very willing to answer any questions a rider may have, no matter how many lol. I ordered a helmet that icon no longer carried and even though it was not James fault the item was no longer in stock, he called me personally to see if he could make it right! Since then Ive ordered more goodies and every time I know I can call James and get the best advice on what i need for my situation, and every time hes gone above and beyond to help. Ive never experienced customer service this good in my 31 years of life. I highly recommend this company to anyone who needs anything for their motorcycles. Best prices, super fast shipping, and the best customer service in the industry 👏 . Thanks James and all at Bamfmoto!
A new high bar has been set when finding motorcycle apparel. James welcomed me into his shop and immediately took an interest in what I was trying to find.I wasnt sure exactly what I was looking for, but James was right there asking questions and pointing me to new styles of boots I hadnt ever seen before - and I have been looking for new riding boots for almost three years without finding the pair that was *just right.*Eventually, we found the perfect pair - ICON Joker boots. James gave me a great deal and the customer service was second to none. I wish I lived in Portland so I could visit more often. 5 stars from me!
Ordered an icon jacket that turned out to be discontinued and wasn’t drop shipped from icon themselves unannounced to Bamf Moto. I reached out to James when I didn’t receive my jacket. He went above and beyond to make sure I got hooked up on another jacket. Excellent customer service! Thanks James!
Awesome store. Pretty good selection of stuff for a small space, and he can order pretty much anything you want. James is very friendly and will give you a great deal on the price.
The 5-Star reviews are on the mark. James is great to work with and does what he says hell do. Hes easy to communicate with, via phone or email. Weve bought Arai helmets from BAMF and theyve arrived exactly as ordered. Highly recommended!
I have been with James and Bamf and couldnt ask for a better person and shop for gear to deal with. Outstanding and awesome person and customer service and definitely goes above and beyond for his customers. Im in Pa and James has always come through on price and gear! Thank you James Elen in Pa
The most awesome store on the planet!!! James is super-duper cool!!! Youll love this place as soon as you step in the door. Everything from dirt to street! He can also get anything you need on the planet! Multiple choices and endless products!!! I LOVE THIS STORE.
Really do like this place. The feel, the location, the products and the owner are all top notch. Its a small place but very personable, if they dont have it in stock he can probably get it. The owner really knows his stuff. Its the type of place you want to just hang out and visit. Fresh made coffee on the house to just make it even better.
Ive never left a review anywhere before, but I felt so compelled to drop some appreciation here for the help James provided me today. Totally radical place. James was so committed to finding me exactly what I needed, nothing more nothing less. Thats indispensable to me as a consumer. I never felt led towards a product beyond my own decision making, and he actively influenced me to wait on some purchases until I could try more options. They can get almost anything next-day and their prices are strongly competitive with any online source. Ill be back there first whenever I need something.
Let me keep it short and simple. Do not bother going anywhere else. Do not order online, dont even waste your time shopping around. James will beat any price anywhere, for anything. Fastest, cheapest parts for anything. And he is a very kind human that treats you as family and with respect, no matter what type of riding you are into.
James is great to work with. He totally went above and beyond to help me and gave me a unbeatable price. Give him a call and he will get you what you want for a great price. Thanks.
Great store. James is great. Love my boots and new gear.Coming here is more of an event then a shopping trip. Always have a great conversation with James. The prices are amazing and unbeatable. Makes some mean coffee and always has snacks available to just chill and look around. It’s not a store that has tons of inventory to choose from. It’s a place to look at options and catalogs and find exactly what you want at an incredible deal.
Completely Satisfied!! This AMAZING Company went above and beyond!! Couldnt ask for better customer service!! We will DEFINITELY be using them for more products!! Thank You!!
James gave me the hook up. Killer deal. I’ll be telling everyone I know to shop with James. Thanks again James. Will make business with you again in the future.
Echoing a lot of what you will read above and below my review. James (the owner) picked up the phone to tell me about the status of my order - even though I hadnt inquired. WHO DOES THAT? This is exactly the kind of Customer Experience most companies would kill to deliver and James/BAMF have won a customer for life with that simple 2-minute phone call. Dont let a lack of inventory or deep library of products on their website fool you - they likely have it (or can get their hands on it!), but they havent listed it. Dont be afraid to email or call them.
Ordered a jacket a couple of weeks ago. Ive emailed them multiple times and called the customer support desk (they didnt answer and I left a voicemail). I have never heard back from them. I am disputing through Quadpay.
James is the very best motorcycle gear purveyor in town. Hes fair, friendly, and flexible. His shop is small, but hes game to order, and it rarely takes more than two days. And he packs a ton into his shop, so you might be surprised!
James has a ton of products in his shop! He is a really nice guy with great customer service. I will definitely buy from him again.Do yourself a favor and stop by! If you have a Omrra Race License, he even offers additional savings.
Cannot say enough good things about James and bamf Moto. Dude talked to me on the phone for 15 minutes to explain why my order was taking longer than usual, and helped me out above and beyond.
Heres a new one. I didnt even purchase and am leaving a 5 star review. Why? Because the owner James is a class act. I was shopping for a specific helmet and had reached out to Bamf. They didnt have it and we started discussing some other options. I had settled on a substitute at a great price and we were checking into some other accessories. Numerous emails were exchanged. In the meantime I found the exact helmet I wanted from another online retailer and purchased it. I notified James about what I had found and what I had done, expecting to never hear from him again. Instead I got the below email. That shows real class and I will certainly be calling James when the time comes in the future.Hi Joseph!Awesome! Its more important to me that you get what your looking for.Really good news.Stay in touch and talk to you soon.Happy riding!-James
Great experience shopping here, when the product I ordered was out of stock James contacted me directly and was able to get me %15 off my second choice. Will shop here again when Im looking for motorcycle gear.
Absolutely the best customer service I have ever received period!!! I highly recommend checking with BAMF Moto Parts and Accessories for anything they offer. I am completely across the country in NC but my parts arrive quickly and with the best possible prices. Kudos to James. Great job!!!
Awesome customer service, will def work with them again. Highly recommend 👌
Easily one of the best buying experiences Ive ever had. James cares about the person first, not the sale. Incredibly easy to work with and very responsive. I would recommend anyone in need of gear to check here first before anywhere else. I will certainly be purchasing from again and again.
Ive purchased many items here and I will always come back. They can order pretty much anything and it arrives quickly. Also I have had good communication with BAMF. Love this place.
Eddie. Great friggin guy. Cool stuff. Really works top notch gear. Easily the most boutique y shop Ive ever been in and i liked it
The Shop Carries a wide range of quality motorcycle goods that always beat prices elsewhere, also great hand crafted leather custom works. The environment is a pool of Motorcycle stories & welcoming to any Rider.
I recently discovered this place, and what a jem! James the owner, introduced himself, offered me a cup of coffee, then said he would give me a good deal on anything I wanted. This is the best boutique bike gear store I have been in! Lets support this business.
I love this shop! James is very helpful and is a genius at finding or ordering you anything you need. Hell beat any price! Just got my new helmet from here and I love it.
James is a fantastic guy and a real gem of the industry. Skip other shops and give him a visit. Clean shop and a very personal atmosphere. Insanely helpful, especially for a first time rider like myself.
This place is in my neighborhood and I try to buy everything here that I can. James is a great guy to work with and will get you the best price. If its not in the shop the shipping is super fast. Support you local motorcycle shop!
Where to start... Super open about prices (which are low), down-to-earth, yet hip storefront, James worked with us to get us a good deal at every single step along the way. I cant say enough good things. He gave me a tshirt just because it was my birthday.I regret going to another moto store before this but wont make that mistake again!
Absolutely incredible customer service. Made an online order with Bamf and they didnt have the item in stock (things like this do happen).They totally went above and beyond to help me get the product.Thanks Bamf Moto
Had a great chat with the owner. Well stocked shop, swing by for any of your needs. They may have what youre looking for.
The owner is everything about this shop. He is not only friendly but a thoughtful guy who deeply cares about his customers. I feel like I’m in great hands every time I talk to him or visit the shop.
It is one of the nicest motorcycle shops, not too big, not too small, a lot of really cool stuff. James, the owner, really really nice. Will definatelly come again 😁
Great selection awesome prices James will treat you right.
Great customer service. When there was an issue with my order, the owner reached out to me personally and vowed to make things right. Will be ordering from BAMF again. Fast shipping too!
James is easily the best guy to work with in the Portland area when it comes to motorcycle gear, parts, etc. Come here first, he gives me a great deal on every product, and has a welcoming store. I dont recommend anyone else above James.
Awesome customer service. I will definitely buy from them again. Had a little hiccup with my order and James went above and beyond to make sure I was happy.
Awesome company. Personally called me to give me updates on my shipment! You dont get that kind of service often! Will return for business in the future.
James runs BAMF Moto. Hes a local shop owner and is very in tune with the motorcycle world. Being a Honda dealer prior to opening his own shop, hes very familiar with both sides of the mechanical, and now gear world of motorcycles. James also works leather, and does Custom saddlebags and other gear. Check him out if you are in the Portland Area!
Gee, I don’t know, maybe post on your website that you’re closed for the week? 🤷🏻♀️ Might save someone a half hour drive there and back. Idiots.
This place is great. James is always willing to help. Parts are super cheap and fast. Best parts store in all of portland.
Let me tell you, James (owner) has taken care of me since day 1, cant stress enough how great of customer service he provides.
Best motoshop in Portland hands down. Owner is a great guy super knowledgable and helpful, makes getting parts, gear, and anything else motorcycle related an absolute breeze.
James at BAMF Moto went out of his way today when I couldnt get my bike started, looking up parts and coming up with suggestions, before finally giving me a great price on a battery charger to get me back on the road. Then he checked up later to make sure everything worked out, he is a great member of the portland biker community. I will be spending many of my motorcycle related dollars here.
I love this place! James is super helpful and if its not in the store he can order anything.
I don’t waste time searching the net for my parts anymore, I go straight to BAMF MOTO. James will do any and everything to help you out. Great guy, great service, highly recommend!
Love that such a great motorcycle shop exists close-in!
Wow!!! Great place to get all your gear! Customer service 2nd to non! Do yourself a favor look,shop and buy!!! You wont be disappointed!
Read online how great these guys where and decided to give them a shot. i was looking to get my mother a helmet for Christmas, spoke with the owner James, what a gentlemen !!! got me the right product for the right price with no games !!!!! i know where my familys future motorcycle accessorys purchases will be going !!! you just gained a new customer BAMF !!! Hats off to a company that does things the right way !!!
I pre-ordered the new alpinestars helmet today and got a call from James the owner. He thanked me for the purchase and chatted with me for a minute. That kind of customer service is hard to come by these days. I cant recommend this place enough. I live near Seattle and honestly the next time I buy a motorcycle or quad I may very well make the drive down here just to buy from them. 10/10.
Customer service was above and beyond any experience I have had! I would absolutely recommend BAMF Moto and will do repeat business with them.
James helped me find a great pair of boots at a great price!
The owner was absolutely fantastic and very helpful!
JUST THE BEST .
I could not possibly recommend this place enough.
Great price, awesome shop, fun experience!
Great service
This place is awesome!
Where to get the motorcycle stuff you need!
Awsome! Great place for motorcycle accessories! I will return here for sure when going through Portland again. James is a great and great person !!!! He can help you with any bike accessory.