If I could rate a 0 I would. The managers at this store were not at all understanding or accommodating. I purchased items after labor day and when I tried to make a return it was apparently 3 days past the 30 day return window and they refused to make any discretion for the fact that my family had been sick and I could not make it any sooner. The one said she would do it then the other whispered something to her and then all of a sudden the computer locked her out and she couldnt do it. I will never again shop at this store, as a former retail manager, I know there is always a manager override option, you type your pin number in and it lets you process it. I also know your regional manager isnt following up on those kinds of overrides u less there is a suspicious amount of them. Im incredibly disappointed that in a time of COVID an exception could not be made for a customer that was impacted by illness. Shame on them!

Everything is so cute and all of the associates are very friendly! Plus they have amazing deals here!

Most unprofessional staff ever, there was a lady who were constantly after us and stairing us. At the end had to tell her, “WE ARE HERE TO BUY NOT TO STEAL”. They should learn how to respect their customers.

Staff was knowledgeable and helpful and the sales are outstanding!

We just left Kate spade!! We were in search of designer bags for a bingo for our school! We are a low income school and they were SOOOO accommodating!!! We will have an amazing event thanks to them! They were phenomenal!!!

Excellent service. Staff knew sale prices off the top of their heads (with percentage offs) and return/ exchanges were a breeze. Great selection and prices too. Will definitely keep visiting

Large selection compared to other Kate Spade outlets.

Great deals, amazing customer service. Wonderful staff!

Went during weekend sale. Sales were good but the store was kind of crowded even though they were limiting the number of people inside. Staff was friendly and helpful.

Good place to find a good deal on bags and some clothes

Guys best place to buy ladies purse at a huge discount price . It shall fit everyones pocket

The staff here is great and they have always helped me find just what I need even though the store is pretty small

Great prices for designer bags and accessories.

Prices are decent, merchandise selection is great. Some staff can be a little rude sometimes.

Excellent customer service at this location. I received a wristlet wallet as a gift two months ago, and the bracelet part of the wristlet broke. Nothing was wrong with the wallet part, I just did not have the band anymore because when it broke I lost it. No questions asked, they completely replaced it for a brand new one. Alls I wanted was a new band so I can wear it as a wristlet again, but they insisted on giving me a brand new one saying that should never happen with their products. They were super helpful and friendly, and it was obvious they genuinely care about their customer satisfaction. Will definitely be shopping there more often because of their quality customer service!

Crowded but nice stuff...lol

I buy 4 beautiful handbags.

Beautifully setup and the staff was extremely helpful and on point.

It as you can do is look good....

Loved the product but store way too small, when I went there so many others were there shopping that we had to stand outside and wait and so many people were aloud inside @ a time

They had a good sale when I went there.

Great prices and lovely styles!

Great selection of Kate purses and accessories with reasonable prices!

Fabulous deals and clothes, handbags.

Didnt like the quality of merchandise.

Good price

Love this store

Great women bags, and wallets

Love it

Great deals

Love love love

Nice stuff

Good prices

LOVE love love

Good sales