They came out the same day, were on time and the technician was very courteous; however, their prices are outrageous. Never again will they return to our home. Their parts prices are 4-5x the cost than if I purchased myself. The guy was here under an hour and it was $190 in labor. Also I know the location they claim as their office online and they must be just using it as a PO because they definitely do not have a store front.
This place is an absolute joke!! I wish I could give 0 stars. Called on Tuesday to have a new garage opener installed. They say OK, no problem, we can come out Thursday between 1pm and 4pm. Great. Fast forward to 4pm on Thursday, no one showed. I call and am now told it will be between 5pm and 8pm, they are behind. OK whatever, it happens. You guessed it, no show during that time slot. Call back next morning right when they open and express my dissatisfaction of a) them not sticking to the time frames given and b) no one having the decency to at least call me and tell me they are late. Woman gives me a clear window of between 11 and 12 they will be there. You guessed it again! No call no show. When I called them again to complain I was told they will look into what is causing the delay and call me back right away. It is now 4 hours later and I completely gave up hope on receiving a call. I had to stay home from work both days to wait around for nothing! I am beyond frustrated and will be taking my business elsewhere. Also, when you street view their location, it doesnt even show a place with their company name or store. I think its fake. All the positive reviews are probably made by the employees. This place is a scam, stay away!
Gibbs Garage Door Repair answered quickly with time and price estimates and was available for my garage repair the same day. The expert arrived on schedule and, after inspecting the situation, outlined all of my alternatives to me. Finally, I had a strut replaced and a new garage door opener installed. He completed the repair and installation swiftly, efficiently, and at a reasonable cost. If you need anything related to garage doors, I definitely recommend him.
Had an amazing experience with Gibbs Garage Door Repair. Not only did they get a technician here the next day, the gentleman was knowledgeable, well prepared and very professional. Had me spending extra money over here and I didn’t even mind! Mike is a wonderful ambassador for your company. It might be time for a raise.
I cannot say enough about the professional treatment and good repair Greg accorded us on our loud, not going up without assistance garage door. He installed a new opener and put in new wheels and did it efficiently and explained it all to us. We were very pleased with him. Dont hesitate to use Gibbs Garage Door Repair and ask for Greg.
My encounter with Gibbs Garage Door Repair was like a breath of fresh air. They repaired my garage in less than 30 minutes. They immediately recognized the problem and identified which parts had been damaged! It works perfectly now, and they were a reasonable price in comparison to others! I will continue to use their services in the future and highly recommend them to others!
We had a great experience with Gibbs Garage Door Repair, they exceeded my expectations. They were at my house within 30 minutes of my call to give an estimate. The installer arrived around an hour later and was totally done an hour later. Each person we dealt with was professional and courteous. Additionally, the door is super quiet and works great. You cant go wrong with Gibbs Garage Door Repair for your garage door needs.
Mike did a great job installing our garage doors after a break in that did several thousand dollars worth of damage. We were able to replace the old doors with the new and get them set up so we can open them from our phones. I believe he worked with us for over a year until everything was ready for installation and the system was working to our satisfaction. The delay for our installation was on our end with insurance. So we really appreciated his patience through the process.
We called to request a technician late one night and had someone come out early the next day. Our technician was very helpful and courteous. He gave us a 30min heads up before arriving and gave us a quote before doing any work. He worked quickly and then explained everything to me once completed and gave pointers on maintenance and upkeep going forward. We will definitely call Gibbs Garage Door Repair again! Strongly recommend!
Much appreciations! Steve was very professional, well-mannered and was always willing to answer my questions. Together with his team, they were quick, exhaustive and made sure to clean up after they were done. I totally recommend them and the entire Gibbs Garage Door Repair fraternity for any gate work!
Our fear of not getting out of our garage the next day for work was very hectic but Allan was fantastic. He was very knowledgeable, explained the process to me before beginning, had the springs replaced and ready to go in no time and helped explain how I could open the door in the future if I had an issue. Many thanks!
The technician provided 5 star service. He goes above and beyond in providing his technical garage door expertise. I will request him as the technician whenever I have a garage door problem. Service tech was on time, knowledgeable and fixed the issue at a good price. Gibbs Garage Door Repair is the best.
This company was able to get someone out extremely quick to look at it and offered us various solutions, one of which was replacing the door. After some discussion we opted for the new door and they were able to have it installed within a week! Loving our new door and opener, call these guys if you need help with your garage! Gibbs Garage Door Repair is amazing, 5 stars.
The technician from this company was very knowledgeable, punctual and very courteous when he promptly installed my garage door opener. He did a good job and I’m very happy with his work. Gibbs Garage Door Repair is by far the bets and prices are amazing. 5 stars!!!
There was no run-around with Gibbs Garage Door Repair or hassle. The service was professional, prices were spot on, and we couldnt be happier. The garage door App is awesome, the quiet motor, the impeccable installation - I just cant say enough nice things about them. Look no further.
We needed someone to come out to look at what happened with our garage door and to write a report on said issue. They were able to get a technician out the same day I called, which was great, but its now been 4 days and multiple phone calls and I still havent received the report we require. Forced to call other businesses.
Gibbs Garage Door Repair is awesome! We needed 2 new garage doors for our house that we were putting on the market but I was worried about matching the existing house color. I went into to their awesome showroom to just get some ideas and their friendly, knowledgeable staff had some great recommendations to meet our needs. Within 2 weeks we had new garage doors that matched our house without having to repaint! Anyone that needs great quality personal service needs to go to Gibbs Garage Door Repair!!
Called for service today. They came out, painted a doomsday scenario and quoted me over $1300 for what appeared to be a relatively average repair. Said they couldn’t do it today, and told me to call other companies. Thank god I did because another company was out in 35 mins and did the job for $280! Buyer beware!
I contacted these guys when a tenant vacated and took the remotes and we needed new ones programmed. The technician arrived early, was very courteous and professional. He helped me program the remotes, and when I told him where the old ones were, he told me we could erase the prior programming so the past tenant would not have access. Their pricing is fair and they were able to arrive on a short time frame. Very impressed and recommend!!
The owner came out after I contacted the company. They had rapid response to my initial email, and their use of email/text confirmation and updates for the appointment were helpful. Was extremely knowledgeable and took the time to diagnose and fix my opener as well as provide a general tune up which was special. He provided me helpful information regarding the operation of my door, and suggestions for upgrades to help improve the noise. Have used other companies in the past and they were not as thorough or friendly as Gibbs Garage Door Repair.
Gibbs Garage Door Repair was great from start to finish. He came 30 minutes earlier than my scheduled appointment window, went straight to work, and finished in a very timely manner. Not only did he fix the issue with my garage door but it also sounds much quieter. I would not hesitate to do business with him again in the future. I strongly recommend and would refer refer recommend!!
I contacted Gibbs Garage Door Repair via their website about adding a keypad to our current garage system. Mike responded quickly with a quote and fit us into his schedule with only a few days notice. He installed the keypad quickly, showed us how to use it, and even greased the door hinges and serviced the springs. He is very knowledgeable and gave us tips on how to maintain our garage system. We will definitely be using Gibbs Garage Door Repair again in the future.
I contact a number of different companies to come out and give me a quote for a garage door replacement Gibbs Garage Door Repair stood out from all of them. The products and options available were great. Helped with the colour choices that were perfect for my house. No pressure in making a choice. The person that came to install the door was a professional. Knowledgeable, confident and capable. I couldn’t believe how quick he installed the door.
Mike was very courteous, called and showed up on time. He explained what needed to be done and why before starting to work. Completed the job very quickly even in the heat and Humidity. Made sure everything was working properly before he left. Even made some adjustments on the door opener to make it run more smoothly. Cleaned up the area even better than before he arrived. Very professional and polite.
Great experience with this company! Mike was our technician. He arrived on time and quickly got to work assembling our new garage door. He put everything together and tuned up our entire system and finished when he said he would. He was friendly, polite, and courteous the whole time. I would definitely recommend this company and will likely use them again!
My garage door broke--half open, half-closed--on a Sunday morning. A technician rescued me within an hour, took measurements for the replacement door, and closed the old door to secure the garage. Well, it turned out that the new door had windows, unlike the old door, and it just didnt look right to me. The installation tech apologized, and ordered a new panel without windows. So this morning--Christmas Eve--they came to replace the panel and wished me a Merry Christmas. I am so very happy with my new door, the promptness and courtesy the the technicians, and the company overall. Outstanding service and products!
Gibbs Garage Door Repair is excellent to work with. They called me before they came out to let me know what time a tech would be arriving. They explained everything that they needed to do to changed out the old garage door with the new door. It was exciting watching them take the old door off. I always wondered how they did that. No up sale. I really enjoyed my experience with Samuel and the colleague and I would highly recommend to anyone that needs repairs and new garage door.
From my initial phone contact to completion of the installation of a new opener my experience with Gibbs Garage Door Repair was excellent. The repairmen arrived on time, discovered and explained the problem clearly to me, offered alternatives for a solution, then installed a new motor in record time. Everything was done professionally. Thank you for your superb service.
Samuel was incredible! He was efficient, courteous, polite, and professional. While in my home, he was considerate. He presented me with options and discussed what was best. The best part was he didnt talk down to me, over sell, or push products and services I dint need. I felt respected and valued as a client. Highly recommend Gibbs Garage Door Repair
Had problems with my garage door since I received it, and it finally gave out. The ones who installed it were no help, so my contractor called Gibbs Garage Door Repair. They set a time, said a technician would call an hour before they come and he did and said what time he would arrive and arrived at that time. He diagnosed the problem fixed it and went over what he had done with me. He reprogrammed both openers & even my car to open the garage door. All of this in less than an hour!! Im a very, very satisfied customer!!
Great company to work with. They were fast to respond and schedule a tech. The guy that came was pleasant and informative. Replaced my door spring in about 40 minutes. He adjusted the door and it works exceptionally. I would recommend this company to my friends and family.
Called Gibbs Garage Door Repair after a Torsion Spring broke on my garage door, they were able to get a Service Tech out the next day. Repair took 30 minutes and the Tech even lubricated and adjusted all of the settings for my garage door and was very polite and efficient. Great customer service and worth every penny to have a professional safely make this repair!
Needed our old garage door replaced with a modern one. Samuel was very quick to answer all my questions, provide price options to help me select. A flawless installation was completed a week or two ahead of schedule. He was fast, efficient, and trustworthy. Highly recommend Samuel and the company.
The technician was extremely polite and professional. He was able to come early and detect the problem with our garage door quickly and fixed it just as fast as he could. I highly recommend this company! Im very impressed with their services. 5*****!!
The spring broke on our door and needed repaired immediately. Great customer service in booking the appointment - provided alternatives for day and night appointments. Our specialist was very pleasant and walked through the various options that were available. Spectacular service delivery!!
Everyone we dealt with from this company was very helpful. They were very knowledgeable, professional, polite and very honest. The technicians arrived on time and had our garage door installed within a very short period of time. I was very impressed with their work and would definitely recommend them.
Professional and personable service from the first call for consultation to the installation of the 2 doors. Everything was as ordered with no issues and no delays. Installation and set up was perfect. Thanks to Samuel and his assistant for a great job. Do not hesitate to deal with this company.
Be very careful when dealing with them. Wanted to charge $585 for a broken spring. Contacted the original door installer who by luck was still in business and was able to fixed for 1/3 the price. When I said no to $585, the tech then contacted the office and lowered price to $400. Always get multiple quotes for home repairs!
The technician who was sent out by Gibbs Garage Door Repair was very professional, knowledgeable and polite. He was very detailed and made sure everything was working well before he left.He went beyond my expectations and his charges were very reasonable. I was very impressed and would definitely recommend them.
I love the new look on my doors!! The job was done quickly and professionally. The technicians that came over were awesome and very personable. I was pleasantly surprised to find that the cost was cheaper than I anticipated. Good experience and I highly recommend!!
I had a spring and cable break on one of my garage doors on Friday night, and I called Gibbs Garage Door Repair Saturday morning shortly after they opened. They got everything fixed and ready to go in less than an hour, and did it at a sound price. Everything is functioning great! Thank you for your expeditious and exceptional service!!
Easy to schedule. Was able to get the best price on my new garage door plus a new motor that is quiet and wont wake up the baby when someone comes home. The technician was prompt and finished the job without any problems. I highly recommend.
We had a remarkable experience with this company. Our giant garage door came crashing down at 5pm when most companies are closed. They sent two very competent service technicians out that night and they were able to get it fixed expeditiously so that the building stayed secure overnight. Wow!!
Great service! Their technician was very knowledgeable, experienced and professional. The receptionist in the office was very courteous and very nice and professional. Very happy with the results of my garage door repair. I would definitely call them again and recommend to everyone!
Gibbs Garage Door Repair did an excellent job replacing my garage door. . Door was installed professionally & they cleaned up after themselves. I feel that I got a great value for my money and will refer friends here.
Gibbs Garage Door Repair was quick to respond and fixed our garages broken springs with no problems at all. The service tech was very polite, professional and had reasonable pricing. He came out on a holiday weekend and was also very knowledgeable. He did a quick assessment of our garage door and also tightened all the bolts and oiled it. I would highly recommend this business.
I had fast, friendly service from my initial call to job completion. The specialist arrived within the appointed time window and was exceedingly knowledgeable. I would certainly recommend Gibbs Garage Door Repair to anyone needing garage repair or replacement!!
Fast, reliable and professional service. Called in my problem, the technician came after hours and he fixed the issue. Very happy with the service, I would definitely hire them again. Highly recommended.
If you’re looking for the best garage door repair company, Gibbs Garage Door Repair is the one! Tech is highly knowledgeable and professional. He repaired my faulty garage door rollers with efficiency and care, and stayed true to his very affordable quote.
Fantastic Service. Alex seemed very happy to help me with the garage door problem I had earlier today.He come when he say they would and did a great work replacing the springs. Every body from the staff at the office was so nice. The work was flawless. Alex is a great guy and very personable.Would not hesitate to recommend him and the company.
Gibbs Garage Door Repair sent out a technician to repair my garage door after I called them.He did a remarkable job repairing my garage door. He explained to me what was the cause of the problem and answered all the questions I had.He was friendly and polite. I will highly recommend him.
Recently I called Gibbs Garage Door Repair for some garage door remote repair and they sent a tech out. I was very impressed with the professional and friendly attitude that this experts displayed when they visited my home. You dont find that in the business world anymore. I will use them for all of my future garage door work!!
I highly recommend Gibbs Garage Door Repair for your home or business garage doors, overhead roll up doors and gates. Their service was impeccable. Gibbs Garage Door Repair provided a quote quickly and scheduled the service within a few days of the quote approval.
I called yesterday to schedule someone to come out to look at the door. They scheduled appt for the same day between 3pm and 5pm. Great.An hour later I got a call that they needed to move the appt to the following day between 9am and 11am, ok great no problem.No show the following day which was today for the appt. So I called them at 1pm and asked why nobody showed up? They said Oh I can have someone call you back. Its now 5pm, no callbacks so far so I called them AGAIN...Oh sorry I can have someone call you back. I said Nevermind I will just call another company....So if you dont mind a run around you should call them.
The technician from Gibbs Garage Door Repair handled the safety sensor installation that we requested pretty well. He was pretty proficient in what he did and even answered all our questions about how to maintain the unit. He was efficient and didn’t charge us much for such a swell job.Will continue using their services.
Alex came out on a weekend and quoted me a price for exactly what I wanted and the technician was out the day after we called him back to confirm the work. The installation was done professionally, fast, and the new garage doors looked very well done. Very happy and satisfied with the entire process from Gibbs Garage Door Repair company.
My garage door completely froze on a Sunday locking my car at home jail representing a clear crisis for any of us that have to work on Mondays. Fortunately Samuel came to the rescue and freed my vehicle. He was professional, timely, and did a great job. I highly recommend him.
I have been using Gibbs Garage Door Repair services for the past 5 years and have been impressed with their services.Their technicians are very friendly and helpful.Their technicians are very experienced, thorough and and their charges are very reasonable.I would definitely recommend them.
Gibbs Garage Door Repair did a fantastic job repairing my broken garage. We had our spring go out and needed it fixed ASAP. They showed up within a few hours of requesting service. The technician was very professional, polite, and replaced the broken spring quickly with a better product. I will use them going forward!!
A cable had come off the garage door opener and it was stuck in the open position. Alex answered my call right away and arranged to come the same day. He was very good about letting me know when he would arrive and did a good job re-attaching the cable. He also sprayed it with rust-proofing and gave me good advice about it. Very knowledgeable and professional. Recommended
Impeccable service. Was able to come several minutes ahead of original schedule to help us out with our difficult schedule. Alex was clean, polite and very professional. I probably could have gotten the work done a little cheaper, but I prefer the piece of mind that the work was done correctly.
The owner of this company is reliable. We urgently needed new garage doors installed so we could be able to sell our house and he squeezed us into the program and had our doors installed immediately.Highly recommend.
We highly recommend Gibbs Garage Door Repair for our newly installed garage door. The technicians,Mark and Jeff who estimated and installed our new garage door were very professional, courteous and prompt. They were on time and did a wonderful job installing the new garage doors that now work perfectly. Thank you so much and keep it up!
This morning we called Gibbs Garage Door Repair for service to our garage door. Within two hours a technician was here. His name was Kevin. He was courteous and professional. We would recommend them to anyone in need of garage door service.
I enjoyed working with this company.They were very good and took the time to explain everything to us. Scheduling was efficient, work was thorough. Alex addressed and fixed a dangerous deficiency with the door spring mount even though we had called him for roller replacement and still he dint overcharge us the lower. It was a pleasant hassle-free experience!
Gibbs Garage Door Repair arrived within 2 hours of my call after my garage door couldn’t open. The spring was broken and they sprang into action and replaced it. Problem solved within a very short period of time. I was very impressed and would definitely recommend them.
Samuel and Kim were our installation expert. The process went really smoothly. They really went above and beyond and will be my first call for any garage door repairs and the first place I would recommend. Prompt and professional!
Ive been working with Alex at Gibbs for several times. He has worked on my two garage doors several times and I couldnt be more pleased. I have already recommended him to several friends and they are always happy with him. Hes my go to guy for any garage door issue. He always leaves me satisfied and he is very affordable. Great and honest guy with fair pricing.
Great experience.We needed to repair our garage door as soon as possible and Alex had us up and going in no time. He was knowledgeable and educated us on why our garage door stopped operating and how to avoid future mishaps. He was reasonably priced and even gave us advice on ways to save money. Highly recommended.
Very nice installation. Two doors are very quiet and elegant looking. Like the Wifi feature associated with the openers. Much quieter than door it replaced. Just now installed, so I am looking forward to getting used to it.
I highly recommend Gibbs Garage Door Repair. Alex was fabulous to work with and went above and beyond for our new garage door installation.Thanks Alex for the great prices and excellent service. If you need quality and affordable garage door services call Gibbs Garage Door Repair.Simply the best!
Samuel showed up immediately and replaced the spring and a bracket on our garage door within 20 minutes of his arrival.His price was very reasonable and gave us good advice on how to handle our garage door.Will highly recommend him.
We are so grateful for Gibbs Garage Door Repair. My nephew gave us their number along with their email address. I called and my technician was at my door in three hours time. He was very courteous and helpful. He explained what went wrong with the door and provided the cost for repair and did it shortly before he left. It was a pleasure to do business with him. Call them for your garage door needs.
Last year one of the old torsion springs broke on our garage door. Gibbs Garage Door Repair technician replaced it quickly, so when our motor blew, we called them without hesitation. I would definitely recommend them.
First time using Gibbs Garage Door Repair. From the beginning, they were courteous, timely, and very professional. The product was very durable and its working well. Great service and awesome experience!
I was referred to this company that responds very fast and their staff are all so helpful. They are very knowledgeable and competent, have very reasonable prices and cannot hesitate to recommend them more and more.
Wanted to show up 3 hours after scheduled appointment. Never called to explain delay. I had to call. If I could give zero stars, I would have given them ZERO.
Knowledgeable and same day service in our case. Performed a tune-up on two doors and worked on the doors until they were operating as desired. Would definitely use Gibbs Garage Door Repair for all of our garage door needs in the future
Gibbs Garage Door Repair came to check out the sounds we started hearing when the garage door was going up. They made their recommendations, came the next day with the parts and fixed our door. Very happy with their services and will recommend them to friends and family.
Gibbs Garage Door Repair and Alex had made my garage-door issue a non-issue with little hassle on my behalf, at a very fair price, and in the most professional and courteous way a business should handle itself and customers. Very honest and reliable company, I most definitely recommend to anyone in need of these services.
I called Gibbs Garage Door Repair and was told they could have someone out the same day and within 40 minutes, Sam the technician, called to confirm his arrival. He showed up right on time, repaired my garage door, adjusted it and was very professional. I highly endorse Gibbs Garage Door Repair for any garage door work or problem.
Never in my life have I been hung up on when asking for a ballpark price. With a sarcastic respose as they hung up.
Scam. Do not waste your time.