Brandon and all the guys at Integrity Automotive are true professionals. Its hard to find good genuine service these days. Integrity Automotive is nothing short of excellent. I will be a returning customer and I highly recommend Integrity Automotive for all your auto service needs.
This was my first time at this shop. They went out of their way to make sure the job was done right. My son took his car there and was happy, so I drove 25 miles to take my Jeep there. Now my Jeep and I are both glad we did.
Brandon and his team at Poway Integrity Auto were responsive, informative, professional, and hilarious. My car was breaking down WHILE I WAS DRIVING so I called the nearest place which happened to be their team. They calmly explained to get to their location ASAP to replace my failing alternator. The work was done in a very timely manner and they even offered me a ride home. I will be coming back here even though it’s nearly 30 min from where I live. Totally worth it for honest and professional work.
Radiator in our Avalon blew.We had it towed in on Monday around closing time. They had it replaced and ready to go the next day by 2:44pm.They said they noticed that the oil sticker said it was changed 8,000 miles ago. They checked the oil and it was a quart low and slightly dirty so they changed that at no charge since they didnt call first. Nice guys, honest and professional...We will definitely be back and would recommend them to anyone looking for a little Integrity.
It was so refreshing to receive service from a company who actually cares about the work they do and their customers. I had a company tell me I had about $1500 of work that need to be done to my van. I wanted a second opinion so Brandon walked me through each of the areas of concern and showed me the parts that needed attention now and the ones that arent yet a concern. I am happy to have finally found a mechanic shop where I will be a return customer. Thank you!
A great experience at Integrity Automotive! Brandon and Ronnie have the best interest of their Customers with, Good Quality Work, Fair Prices and very good Customer Service. The best in Poway! Thank you Guys!
Poway Integrity Automotive is our goto spot for all of our vehicles’ repairs.Their service is spot on and the mechanics are friendly and knowledgeable. I’d say their pricing is very fair.Like anything else, you’ll have to give them a try and I’m pretty sure you’ll be a repeat customer as we are!
I have had all my vehicles serviced here. I trust Brandon and his team of professionals to do the job right and charge me an honest price for their work. I wont take my vehicles anywhere else. Poway Locally owned and operated with a team of probably 70 years collective experience. ALL of the techs have worked for major auto brands in the past and that means they know just about everything that can possibly go wrong with YOUR car. Talk with them and you will hear the knowledge and experience yourself.
They were the best auto shop Ive been to in many many years. Called for a quote, they gave me an honest straightforward answer. I booked with them. Brought my car and within 30 min they called me back saying my initial problem was fine so they ran a full diagnostic on my car(for free) sent me a text message with everything that needed to be done in the future with approximation times/mileage and I ended up not needing to pay anything. (Took my car to Big O Tires 2 months prior and they said I needed new breaks and pads immediately which was a complete lie!!!) Anyway Im writing this review not for my car but what they did when I picked my car up. Long story short my girlfriends car had an oil leak on the side of the road (same day same time) and Brandon and his partner gave me a full run down of what it could be and even checked into the Honda website to see if her car had rebates which could allow her to not pay anything. The excellent consumer service and the the all around honest integrity of these guys will have me coming back for life. I recommend them to anyone who needs help with their car. Thanks guys!!!
This is long overdue - sorry David! For some reason this review shows up under my wife’s name. Not sure why, but it should be under ‘John’. Anyway, I’ve been shopping around for a shop that can help me with the maintenance needed for my car, since the previous 2 owners of my car couldn’t tell me when they serviced it or if they ever did. I’ve called about 6 shops before Poway Integrity. Their customer service on the phone already won me over. The price they quoted me sealed the deal for my business with them, along with the expected time it would take for the work. The other shops I called were quoting me almost $1500-$2000 MORE than what I was quoted from David. He and Ronnie were extremely helpful and awesome. I’ll be going to them for all my services here on out. Thanks guys!
The shop is close to home so I gave them a try, brought my sons car for maintenance. As former auto repair shop owner, Im positive the place honors its name, no hassles, no surprises, very knowledgeable and informative, on time delivery, great people and mechanics overall, good prices too. Definitely Ill come back when I need other services.
I looked for a quality alternative to the high price of dealership automotive repairs. I believe I have found it! Got my new struts & brakes all around. My car drives great! Just took my van in for oil change and they checked all out and pronounced it good! Less than I usually pay for just the tax at the dealer! Service with a smile!
Excellent service very friendly reasonable prices I will definitely be bringing my vehicle and my wifes vehicle to them from now on
This Auto Repair Shop is under new ownership but they continue with the same great service that Dirk had, the long time previous owner of the shop.Brandon, Ronny and Dave run a first class business. They bring a wealth of experience but they also bring a home town feel about them. I felt that they’re a “part of the community.”They are very knowledgeable and service pricing is VERY reasonable. My wife’s vehicle was diagnosed and repaired in a day!Don’t get them confused with the other shop in town...the place to service all of your vehicle needs is at POWAY INTEGRITY AUTOMOTIVE
My experience with them was awesome. I’m just happy they were patient with me. The work was done as if this Xterra was their own vehicle. Brandon went above and beyond and I appreciate his time and hard work he put into it. And let me tell you this Xterra needed it. For the work Brandon and his crew put into this little Xterra I give them 2 or more thumbs up. Thank you so very much.
Great shop full of very competent, professional, and pleasant mechanics and office manager. Good value for the money! They are my new go-to repair shop, and I will be back!
2015 Jaguar XF SuperchargedA.C not working.The guys at Poway Integrity Automotive are fantastic!I recently moved to the area and my air conditioning went out. I called the shop in the morning and was in at 2pm. Very friendly and knowledgeable group. After diagnostics were done, the service was done at a speedy and extremely reasonable rate. I would recommend P.I.A to anyone.Thanks guys! See you again soonRyan Smith
They live up to their name Integrity.So thankful for this business. Will not take my car anywhere else. They are honest and professional Thankyou so much. 💓
They have excellent, customer service, and fair prices. Brandon was awesome, and made me feel enlighten,and comfortable with the work being performed . I say A++ for Integrity Auto.
I was recommended this place from a coworker who had a positive experience. Drove 25 minutes out of my way to bring the truck here. The service was great. They were able to diagnose my truck within a few hours and get back to me with reasonable quote to repair all of the work.The car was done within 48 hours and is noticeably running a lot better.#brakes #transmissionGreat honest mechanics, would definitely go back.
I worked with Ronnie and Brandon on my 2009 Ford Escape. The EV battery had fallen below the level needed to start the engine. The guys were amazing at getting the battery charged back to full strength and the vehicle running again. They kept me up-to-date along the way and I couldnt be happier that they revived this vehicle. Very professional guys and I would highly recommend them to anyone!
Brandon and his guys are awesome. Great prices as well as service. I drive over an hour to go to them.
Things went well Brandon was very helpful. However the steering wheel and one door handle had a lot of grease on them. My wife had to wipe them down.
If you need a auto repair shop, make this your go to. Incredibly honest, great prices, great people. By far the best Ive been to
These guys are great! Professional, knowledgeable, polite, reasonable and fun to talk to! My new go-to spot for all things car!
The staff is very friendly and welcoming. They had told me 45 minutes for the time it would take to complete the job and they did it in half the time. I will continue to have my car serviced here as they took care of me as a customer. Highly recommend!
Honest opinions and more than fair pricing.
These guys figured out what was wrong with our Jeep Cherokee after we wasted money paying the dealer for the wrong diagnosis and also paying another shop for replacing parts which did not fix the problem. They were so fair - even when they replaced a part that did not fix it, they did not charge us for it! Amazing and rare indeed. In the end they found the uncommon problem and fixed it perfectly! Very diligent and expert mechanics.
So glad I found this place. I needed a wheel alignment after doing some work on my truck. I called Brandon and made an appointment to bring it in. As soon I walked in the door he already knew who I was and welcomed me. He immediately took my truck into the bay and got to work. I had a nice conversation with him while he worked. You can tell he takes pride in his work and makes sure it is done correctly. Great alignment and a great price. I will be back.
Excellent new shop that I found, ironically through a social media campaign they put on offering very good prices on alignments. Fantastic follow up from them, simple scheduling by me, easy to find and it turns out to be a pretty much brand new shop, staffed by experienced mechanics that now own it!The service was fast, competent and excellent.
Brought my car in at 830 in the morning. Recieved a call less than 3 hours later with the diagnosis. Unfortunately I could not afford to have the work done at the shop but I picked up the car and fixed it myself. They were 100% correct about what the issue was. I had been chasing it for a while and couldnt figure it out. After replacing the part they said needed to be replaced my car was running like new again. Their prices are very fair and the technicians are very professional. I would use this business again in the future.
Ronnie and the boys got my 98 Jeep up and running today. These guys are the most competent shop Ive ever taken my vehicles to.
Brandon is very professional and pleasant - this will be the 2nd time we use this business and are very pleased- we will recomande this business to all our friends and if we need more auto repair will definitely call Brandon again!
Had general maintenance done for my Mini Cooper and was very pleased at the overall professionalism with everyone I interacted with. Good value as well. Thank you!
This was my first experience with this business and I am very happy with their service. I will definitely take my other car in for service.
Omg! Nothing but great things to say about this place! First off Dave is incredible, straightforward, and takes care of you. I was blown away by the prompt service and attention to detail. I really appreciate how you are treated as a person here and not just another customer. I definitely recommend this place to everyone and will definitely be bringing all my cars here in the future!
Honest, reliable, quick service. They dont hassle you for extra work and their rates are way better that the other places I called. Highly recommended
Great work and total professional but friendly and down to earth. Highly recommend them. Thanks
I had a blown head gasket and Ronny did a really great job for a very good price. Got the job done quickly and efficiently! Would absolutely recommend and will definitely be coming back!
Fantastic shop. First time using their services and they were friendly, informative, helpful and finished the work on time. I would highly recommend everyone in the Poway area to utilize their services. Thank you Integrity Auto.
The name rings true....integrity. That’s what they have. Honest staff who will provide reliable service. Thank you Integrity Automotive. You have a lifetime customer here!
Awesome Service and great price. I had a oil change and was extremely happy with the service. I Would highly recommend for all your auto repair and maintenance needs.
Were having issues leaking coolant per Valvoline tech on Saturday. It is very hard to find a mechanic to diagnose on our truck since it was Saturday and after 1pm. We contacted Ford but they can not diagnosis on that day since they close early and most of certified tech went home..At Poway Integraty, Mr. David and his team are very helpful and honest on the pricing quote. Unexpectedly, it wasnt coolants leaking after all. It was a water pump that need to be replaced.On Monday, the part arrived and all work had completed at the time we needed.
I recieved excellent service with These Guys. They really know Their stuff. They will treat You like Family.
This is everything I want out of an auto shop.-Local-Honest-Friendly-TimelyTook my car in, they got it right in the bay, gave me suggested times, gave suggestions on repairs before our road trip without being pushy, and had the work done in the next couple hours.I will definitely be coming back to Poway Integrity Automotive.
Add speedy to Integrity and you’ve got this business here. Great work!
I was recommended to Integrity and so happy I took my car there. I had some oil leaks that needed fixing ASAP. They diagnosed the problems and took care of it super quick. They are definitely an honest and trustworthy shop who knows what they are doing. Thanks again Integrity Automotive.
Great service, will definitely be back
Awesome auto repair shop!! Very clean and organized, and the staff is extremely kind, helpful, with good integrity. I’ve been searching for a new shop for repairs which is difficult because you never know if the staff will add hidden fees and whatnot, but they definitely kept to their word and werent shady at all. Very to the point and took photos for proof of what was going on with my engine. Will definitely be using them from now on. Also, I have a VW, so they were able to work on the car.
Excellent service for an amazing price. Labor cost is the lowest in town. Job was completed quickly and thorougjly. I HIGHLY recommend Poway Integrity Automotive. I drove all the way from Encinitas and will do it again. Service you can trust at a price that is more than fair.
Absolutely outstanding service. Brandon and Ronnie both bent over backwards to help me and they did it quickly and cheap! I will be recommending them to everyone from now on!
Excellent service from local, honest people. They go above and beyond for the customer. Will definitely return and refer everyone I know
Great work from friendly and professional guys. Best prices I have seen in town as well.
I’m always taken care of here! Wouldn’t go anywhere else, always treated like family 😊
Brandon and Dave are amazing! They fit me in on a Saturday and not only did an amazing job but it was done at a reasonable price. I’ll be going back to them in the future and would recommend them to everyone!
Thank you so much for your timely and thoughtful care of my car. I appreciate your value and will refer you alwaysStephanie
I have a 1998 Honda Prelude that unfortunately needs abundance of work whenever the check engine light turns on. Recently, I was having issues with a P0401 and P0108 codes, which are for my EGR valve and MAP Sensor. Brandon and his team took my car in with no problem, everywhere else said they wouldnt be available until the following week since it was a Thursday when I started calling around. They quickly were able to diagnose my car and even did a full body inspection. Turned out my Vtec solenoid gaskets were leaking and I also had a busted axel. These guys were able to get back to me quick with a quote and were straight forward about what was going on and updated me nearly everyday. My car was ready for pick up the following Wednesday (please be aware I was out of town until Tuesday, so I told them to take their time working on it!) I would 11/10 recommend coming here. My poor prelude has had a lot of mechanics work on her, but these guys I trust the most. I will most definitely be coming back when I have any complications. On a side note, if you are a first responder, they provide you a 15% discount! Thanks again to Brandon and his team!
Very skilled, knowledgeable & friendly service...I highly recommend them for all your automotive needs...
Called the day before. They picked up my product quickly and they finished in less than 1 hr.
I highly recommend. The guys at Integrity Auto really live up to their name. Great service at a fair price, thats Tegrity.
Great service, high integrity! Very pleased with the service I received.
Great service and very professional! Absolutely will refer all friends to them! Thank you guys
Great quality service and very great prices. Totally recommend!
I liked the personal service and ability to do all repairs in one place.
Came highly recommended and was very happy with their service and pricing. Very friendly!
David and his team were able to work me in on a weekend and quickly evaluate and remedy a drivetrain issue in my car. Their charges were fair, and the staff was very friendly.
Amazing, fast, great price, friendly staff, I was in and out, no problem!
Very professional, honest pricing, and on time