My Wife and I tried ordering 2 garage doors in Mid July, we knew what we wanted and already had the price we just needed their salesperson to make up the contract. They procrastinated and waited until August 5th to make the contract resulting in price increase of $1300.00 they would not honor they price from when we said we were ready to order, so we went to a different company. If Ann is your sales person request someone else or go to a different company.
I called garage doors unlimited in poway because it had good reviews and 4.8 starts I called to buy a new garage door and motor they told me it would take 2 to 3 months for my door and motor to be installed took like 5 moths I thought ok well covid its taking a little longer then usual once it was time to get my garage door put in the installer tells me the person they sent out to measure the garage door opening measured wrong and the door would have to get cut to a smaller size and it would take another 3 weeks to be able to install it I needed my door installed so I had to sign and get my door installed off center over to one side more than the other side I will not recommend this place to anyone
Paid almost 3k October 2, 2020, and still waiting for my garage door. The company will only respond by email. They respond immediately, which gives me comfort. They say production has been late because of Covid but two of my neighbors ordered from Precision door service in early November and received their custom Amarr door before Christmas. Also, according to my neighbors Precision, only collects a deposit and the rest when the work is completed. Hopefully, my door will come soon and look great, I will repost An update when completed.
Dave provided timely, effective and professional service today for my garage door service call. I appreciate his timely, respectful and courteous service, calling to informing me of his arrival time and always wearing his mask! Thank you again Dave for a job well done.
I would not recommend this company to anyone! I ordered a door in July; it was delivered in September after a long delay because of Covid-19. The door arrived but would not fit per the installer. The salesman who I contracted with took wrong measurements so door could not be installed. When the installer called him to let him know, salesman said - well, it wont fit so we will have to send another, he goes on to say that he will call me by the end of business day to let me know when new door would arrive and schedule this with me. No phone call, after two days waiting, I had to call him and leave a VM; basically, having to chase him to find out where the door is that I paid for! The second door took another 3 weeks. When the door arrives, it had windows, which I did not order because of HOA guidelines (which salesman knew) and was on the contract – no windows. The delivery / installer even knew it was wrong because first door did not have windows. When I called customer service about wrong door again, I was told that salesman spoke with me about windows and I said it was ok - FLAT OUT LIE!! NO ONE FROM GARAGE DOORS UNLIMITED EVER REACHED OUT TO ME ABOUT WINDOWS!! Customer service then sends a letter to my HOA manager stating that they were installing a wrong door with windows after speaking with the homeowner who informed them windows werent allowed and insinuating it was my fault. The letter goes on to blame the manufacturer for mislabeling the box (which they did the first door that was sent with incorrect measurements). The incorrect door was installed because I could not wait any longer for new door, the installer proceeds to install wrong motor and keypad. I ask him where the motor I ordered and he says “you didn’t order that one, this is the one you ordered” even though it was clear on my contract and paperwork that I had and showed to him. Another hour later, the new motor and keypads are installed (really?????) The worst part about this whole experience(s) is that the complete lack of common courtesy, communication and transparency. When wrong door is ordered with windows, no one calls me to let me know - instead, sends it with delivery / installer anyway and then blames the customer (me) for having to install the wrong door. My time and my energy is wasted (as I have to be home each time delivery; now I have to be home again to take out panel with window!), I have not faith that the new panel will come and when it does that it will be installed correctly. I am frustrated and angered that I have to deal with a negligent company who charges in advance for work that they will not deliver and HAVE OFFERED NOTHING in terms of reparation – what I got was a bunch of apologies and “sorry”.It is now December and I have received yet two additional calls to schedule the replacement panels and then re-schedule again because the company didn’t have installers to install.TRUST ME PEOPLE - USE ANY OTHER GARAGE COMPANY OUT THERE!!!!!
We were very pleased with with Dave, the technician who came to service our garage door. We had a two hour window in which to expect him, and he called a couple of hours early to say that he had an earlier opening and asked if we would like him to come on over. It worked out great for us, and we really appreciated it. Dave was very knowledgeable, explained the areas that were causing the problems, and what his solutions were. He completed the work in very reasonable time, and the price was very reasonable.We are very pleased with Garage Doors Unlimited, and the referral from Costco a little over two years ago. I highly recommend them!
Jake and Dave were our technicians, they were polite and friendly and everything went great! They diagnosed the problem, then came back and fixed it quicker than expected. Also offered to add a keypad for the garage door-which was a huge bonus for us! Set it all up, explained clearly what theyd done and answered all questions quickly and thoroughly. No brainer-call if your garage door is on the fritz!
We recently had a new garage door installed. The primary technician was Jacob.He arrived on time, was polite, courteous, and pleasantly friendly. He explained what he would be doing, and answered a variety of questions. It was quite obvious that he was very knowledgeable. He worked quickly and knew exactly what needed to be done. He was helpful and patient with his co-worker.We are very happy with the end result.I wish all workman had the same knowledge, skills, ability, and friendly demeanor as Jacob.Dan
Fantastic help worked everything out to my exact specifications
Jacob just came and serviced our garage door. He was honest and didnt push us to purchase a new motor even though ours is 20 years old. He was very knowledgeable and even taught me a few things to look out for. Highly recommend him and his company.
Bill was here today. He was early and fast. He knows his stuff! He changed my control and serviced my door and programed my remote and my car! He was very efficient, informative and personable, a great employee! I think you should reward him in some way! Thanks Bill !
Jacob and Nick just stopped by and helped with our garage door. They were very speedy and thorough! I will definitely be coming back here for future services .
Just had the technician, Sam, finish the installation of our new garage door.What an outstanding job he did!Sam worked endlessly, was professional, and it was very evident he was experienced and knowledgeable of his job requirements.I kept going out to assess the progress of the installation and to ask questions so as to attain a working knowledge of our new door.Sam was polite, qualified and extremely proficient with each step of the assembly process. In conversing with him it was very evident that he liked what he did and was very confident and conscientious about the quality of his work ethic and performance.Sam is to be commended by the company for the pride he demonstrates in executing his profession and reflects the quality and standards of Garage Doors Unlimited.Thanks to Sam, the example of the American work ethic is still alive and well! I highly recommend Garage Doors Unlimited, if you want quality products and service.Sincerely,Bert & Donna Schlosser
Extremely pleased with our new garage door and the professional, quick install by Adan. We purchased through Costco and the entire process was a breeze. He let me know exactly what work he was doing, and took the time to explain the warranty, as well as answer any questions I had. Id definitely recommend Garage Doors Unlimited to my friends and kudos to Adan on the great job.
I just had 3 new garage doors installed and am very pleased with the experience. Garage Doors Unlimited was excellent. They were efficient, helpful and pleasant people to work with. Caesar, my installer, was a really nice guy and returned immediately when I needed a slight adjustment to the doors. I would definitely recommend this company to anyone. The Amarr garage doors themselves are beautiful!
Cesar, the young man that installed of my garage door, did an excellent job in probably record time. He came in explained to me what he was going to do and did it! He left no mess or debris on the floor or anyplace where he worked. I highly recommend and/or give him very high marks for his work.
The scheduling was a bit of a problem [we were out of town and needed to change, but couldnt.] However, THAT being dealt with, the first installer arrived within the timeframe window and the installation proceeded without a hitch. The installer, Brian, was personable, professional, and thorough in his work. He was later assisted by Jake. Their work was efficient, very neat, clean, and completed quickly. Upon the completion of the door and keypad mechanisms, their explanations and demonstrations of how everything worked was helpful and detailed. A good job and very good customer skills on their part. Highly recommend. Thanks Costco!
Jacob was the service tech who came out to change a couple of broken springs on my door. He installed the springs and checked all aspects of my door quickly and professionally. He not only fixed the springs, he spent time making sure the door was in proper alignment, well oiled and greased. Great customer service, would highly recommend.
We had a great experience with Garage Doors Unlimited. Our salesman, Andrew, helped us choose the perfect door to fit our needs. The installation was smooth, quick and easy. Both Brian and Adan were very professional and knowledgeable. I would recommend Garage Doors Unlimited to anyone in the market for a garage door!
Thursday June 15 had a pair of Garage Doors Unlimited doors installed by their tech Brian. The whole experience from purchase to installment was a first class experience. I knew exactly what doors I was going to get and I received the exactly what I ordered. However the best experience was the professional job that Brian did on the instillation. Need to add that the experience that I had on the phone with the office personnel was also excellent. Ned Blass
Excellent experience throughout! Damon in sales was great, offering all of the options and explaining everything in detail with the pros and cons of each. Sam the installer was fantastic. He obviously knows what he is doing and accomplishes the job with expertise and enthusiasm. He is excellent worker and consummate professional. All GDU employees had great communication, everything was on time, fast, efficient and friendly. We are very pleased and will certainly be recommending them to others.
We signed up with Costco and Garage Door Unlimited. A very easy and pleasant experience from start to finish. Jacob did our install and was very professional and cleaned up after he was finished. Really forgot he was even out there working he was so quiet. I would rate our experience as an A+ and would recommend Garage Door Unlimited to all of our friends and neighbors.
Called first thing in the morning and he came out same day. Nim was knowledgable, efficient and quick! I would highly recommend him!
I am greatly pleased with my new garage door. Sam the installer was methodical and precise. He had limited access to remove my old door, but was unimpeded in his resolve to get the job done. He has a great attitude and outlook on life. Thank you.
Jacob did an excellent job giving our garage doors the TLC they needed! He was very thorough, professional, as well as charismatic and polite. It was a pleasure talking to him. He explained the fixes to me before he left, and made sure I was up-to-date with everything. Very informational and convenient! Couldnt have gone smoother.
Adriana was courteous and helpful. Jacob and Jim were fast and efficient in the installation and answered all our questions. .they were neat and tidy.
We had a new garage door installed that we purchased through Costco. Garage Doors Unlimited provided great, friendly, professional service. Bill, our technician, arrived on time and did the job efficiently and finished earlier than promised. We will recommend this co. to friends, and will be calling them for any future garage door service we need.
Such great customer service. Called on Friday and Jacob came out on Monday. He came early, was efficient and super friendly! Would definitely recommend GDU and Jacob to anyone!
Had Jacob come out and give our garage door a tune up/adjustment. It is working great again. Jacob was great and took the time to explain how the door worked and what we needed to do to maintain it.
I had a great experience with Garage Door Unlimited. They were very prompt in getting out to give me an estimate and the installer Adan did a wonderful job of getting the doors in. The entire staff was very courteous and professional. After dealing with the old wooden doors for so many years (30+) I appreciate and love my new doors even more.
Received a reminder call the day before the appointment. Jacob called at the beginning of my service window and said he would be there soon - and he was. He inspected all the brackets, rollers, springs, and the opener. He suggested a few things such as new rollers to make it quieter and a new bottom seal because the current one is getting a bit dry and brittle. But he didnt push the additions just made recommendations. Jacob explained everything and was very professional and pleasant. Serviced and greased the door in less than 30 min. Very pleased.
Jacob replaced garage door opener which was causing excessive noise. He was very professional & courteous. Appeared very experienced in his work. Answered all my questions. The company was also very helpful arranging appointment.
Jan is who my husband and I went through at Garage Doors. He is fantastic. I was able to ask any questions I needed without feeling rushed, or pressured. Service is also 5 star. If your in the market for a garage door, or a new track this company will be a wonderful fit.
Brian, who did the installation, went out of his way to make sure we would be satisfied with the final product. (This included two trips to Home Depot to replace two 2x6s with 2x8s that were needed for framing to work in an oversize space.) We are happy with the new and much improved door, and appreciate Brians attention to detail on the entire project.
HI FIVE TO TECH, JAKE..HE WENT OVER AND BEYOND OUR NEEDS. He is Courteous and knowledgable. YOUR COMPANY IS COMMENDABLE TO ANY GARAGE MAINTENANCE SERVICE, PARTS AND NEEDS. THANK YOU SO MUCH!!!!
Our new door looks fantastic! Brian was the technician that did the install and he was prompt, courteous, expedient and very thorough. The door really adds to the curb appeal of our home and we love it! Thanks again to Garage Doors Unlimited for a great job!
Jacob ariived to replace the bottom panel of my new garage door. I had tried to exit the garage before the door was completely up. He was in and out in 30 minutes! He then proceeded to check and adjust my double door...all without prompting! Jacob called to remind me he was on his way and arrived on time. Must have been a Navy Pilot in his previous life!!! Thanks Jacob!
We were very impressed with the workmanship and quality of the new garage doors and installation we received from Garage Doors Unlimited. Brian was an excellent installer: punctual, great communicator and thorough. Thanks!
Jacob was on time and efficient! He quickly diagnosed the issue and help resolve it right away. Jacob, thank you again sir. We will be calling you again but hopefully not anytime soon! Thanks!
Out of warranty door completely inoperative. Your Technician, Jacob, showed up for my appointment right on time, asked me just a very few questions about the situation with my door and immediately went to work troubleshooting. He very quickly came to the conclusion that my wall switch may be defective, one that they had been having issues with. He installed a new one, said that his company would warrant the part and all I would pay was the $49 service call. He programmed my remotes to the new wall switch, offered much good advise on maintaining my door and departed. He was extremely knowledgeable and capable. Keep this one on the payroll. I am very happy with this service call.
Our garage door had to be special ordered because of its custom size, and the follow through regarding its status and delivery was outstanding. Sam did an exceptional job installing the door, cleaning up, and helping us keep the old door to be used for building a shed. We highly recommend GDU if you are in the market for a new garage door!!!
Jacob did a great job! He had the parts we needed and repaired our door in 20 minutes at about 1/3 of the price another company had quoted us. We definitely recommend Garage Doors Unlimited of Poway.
This felt like a small, local business -- the person who first helped me over the phone was very friendly. Jake came out to troubleshoot our broken garage door motor. He was friendly, and discussed my options with me. I called them again to reschedule so he could come back a second time to install the new motor I ended up buying as a replacement. Again, the person that answered the phone was very helpful and friendly. Jake was friendly, meticulous, professional, gave some helpful tips for future garage door care, and just a really pleasant person to work with. We will use Garage Doors Unlimited again for any future garage door needs. Thank you, Jake!
I had an excellent experience with my garage door installation. Cesar was very courteous and knowledgable. He said it would take about an hour and a half and he was right on. I would recommend him and your company to anyone who asks me. I would suggest that you allow a box on this review to leave Cesar a tip for a job so well done.
Caesar came on time and went right to work installing our new garage doors. He knew what he was doing and it went smoothly. The doors are great and very quiet. What a treat to come home and park in the garage.
Brian did an awesome job installing my new garage door. He was on time and finished quickly. I love my new garage door so much I feel like its increased the value and feel of my home for a relatively low cost. Thanks Brian and the entire staff at Garage Doors Unlimited!
Purchased our garage door many years ago and the springs broke. We found out original paper work and called Garage Doors Unlimited. Spring was broken and they did not have the right size spring. Jacob placed a temporary coupler on the spring,so we could open and close our door. They special ordered the spring and Jacob was back two days later to fix our door. Jacob went above and beyond to get our garage door repaired. He was very knowledgeable and polite. Thank you for doing such a great job Jacob.
Called Garage Door Unlimited for repair for our existing garage door. The door had broken down the night before and they sent someone over to repair it the very next morning, around 8am. With 2 cars trapped in the garage, this was a big plus! Jacob (who repaired the door) was extremely friendly, courteous, and professional. He explained the problem to us and worked quickly to repair it. Have always had great service from this company.
I would like to thank Jacob for his diligent hard work and professionalism while he installed replacement Marantec 370 garage door openers on 1/19/18.I would also like to thank Kimmie for her wonderful assistance in helping me make the best decision for my garage door opener replacements.
Have had great service from this company many times. Today, Dave came over and had my opener working in just 10 mins. Great service!
Jacob was amazing! He fixed our issue in a timely manner and even helped check our other garage door to make sure everything was working properly! Definitely recommend!
Bill & Jake did an outstanding job! Replaced wood flip up doors with metal insulated flip up doors in less than 2 hours. Saved all overhead storage space.
We had a new garage door installed one year ago. It was damaged recently so we needed repairs. Talked to several repair people and I had become very frustrated. Then Jacob showed up. He exuded confidence. His knowledge,competence and honesty excelled anyone else I had talked to by far. The door is even better than it was before the accident - amazing. Try him and you will know immediately what I am talking about.
Our door, order through Costco, arrived and was installed in only a few days. Sales, scheduling and installation were all very efficient and friendly. The doors looks and works great. Overall a first class experience!
We had our door serviced by Jacob. He was knowledgeable and thorough. Have always had a positive experience with this company.
I am very happy with my custom built garage door, it is exactly what I wanted. The installation went well, Cesar and Adan did an excellent job in a timely manner. They were very courteous and neat.
We needed 2 new garage doors with some custom design. The entire process was so easy. They came on time and installation was done by Orvy and Ceasar fast a neat. All the old parts were taken away and the doors look and work fantastic. Couldnt be happier and would recommend to anyone.
Adan, the installer did a fantastic job with our new garage door installation. He was prompt, fast and very thorough. I highly recommend Adan for the installation and thank you all!
Just had Jacob out to fix my broken garage door springs. He diagnosed the problem immediately, had the parts with him and quickly had the door operating. Jacob was friendly, professional and I would recommend Garage Doors Unlimited for your garage door needs.
Our garage door motor was replaced by Jake, and i have to say he performed an outstanding, professional job in replacing the old motor. Couldnt be any happier of the results. Simply a great job done by Jake...Thank you....
Jacob was informative, helpful and on time. He made extra trips to make sure that all was right. I would recommend this company.
Just had two garage doors installed by Sam from Garage Doors Unlimited of Poway. We found this company using our COSTCO membership.Sam did a great job installing our new, really great looking, doors and openers!
I called around but Kimi was the only one to ask me about the problem I was having. She wasnt just a scheduler who answered the phones. She is the first impression of good customer service. The scheduling experience was smooth, clear, and easy.I couldnt have had a better experience with a garage door professional than with Jacob. He was super professional, personable, and knowledgeable. These are essential qualities I require to establish trust. I trusted Jacob. He never said anything that went over my head which would be easy since hes so tall (bad joke).I assume the owner of Garage Doors Unlimited intentionally hires good people because he knows good people make a good business. My experience with Kimi and Jacob makes it easy to give this business 5 stars.
I called for a spring replacement. Jacob was the technician working on the garage. Jacob corrected the issue and tuned up the entire garage. I really appreciated his professional recommendations on addition work needing to be done.
First a friendly, knowledgeable salesman came out and did not pressure us at all, just answered our questions and gave great advice, next the installer Ceasar came out and did a great and very thorough job including not leaving a trace he was there except a perfectly operating door. We would highly recommend them!
Great work, quality products. I got a great deal and got exactly what I wanted at a timely manner.
Jacob was amazing! He came out and thoroughly explained what was wrong with our garage and gave us options on how we can fix it. He worked quickly and very professional.
Really friendly company. They fixed my coil last year and just scheduled them to install a side-mount. Recommend
Jake from GDU did an outstanding job on our garage door. It works smoothly with no issues. Dealing with Jake was a breeze as he was very professional. The customer support staff over the phone were knowledgeable and courteous as well.
We received 3 estimates. I went with the best referral service and warranty on the product. Professional and superb work. I LOVE my new garage door.
Had the best experience with Adan on Saturday. He removed an old garage door and installed a brand new door. Actually I left him at my home alone and two hours later he called me and told me he was done. He explained the warranty and left my garage clean.
A man named SAM showed up at my property right on time.He was very neat in appearance and extremely courteous and professional with his work.I asked him several questions regarding my garage doors and he answered each one without hesitation.I had to leave the property before the job was completed but did so with full faith that the doors would be installed and the garage would be totally clean of any debris!I arrived back at the property the next day and sure enough the doors were installed correctly and there was no trash in sight!I have nothing but praise for this worker and this company!Lyle Larkin
Our new garage door looks and operates great. Jan, the company rep was informative, personable and excellent to work with. Our installer, Brian, was efficient, professional and personable.
Adan was very professional and did a wonderful job explaining the entire install to me and showing me how to work things. He kept everything clean and did the job quickly too!
They did a great job on communicating with me about the deliver and installation of my door. The onsite technician was on-time, performed the task competently, and cleaned up before he left. Thank you!
Our technician Jacob just serviced our garage door and we were impressed with his knowledge, efficiency as well as his professionalism and positive attitude. Jacob rules!
Jake called me in advance to let me know he was on the way. He arrived on time and quickly diagnosed the problem and had it repaired and working in less than an hour. Great same day service!
There are many proud owner/operator garage door companies who invest in customer satisfaction by keeping it simple. You can see them on the road in San Diego county all the time. And most of them have excellent reviews. They arent the biggest options out there but really dont need to be at the same time. These are your neighbors making a life for themselves. They have maybe 1 or 2 company vehicles and only a few employees at best. You often get a little lower price and a quicker install date. They wont always offer the difficult custom stuff but at least stick with what they do best. Offer garage door sales and service. Invest in the vehicle they use to show company pride, up keeping vehicle(s) for safety and in the transportation of your purchased product(s). Great recipe for success and your helping a local small business.Gdu, however, has too many products they offer and maybe even debt as one can see. From unsafe workspaces, vehicle upkeep, operational procedure, & general precautions abandoned. The owner may need to choose 1 or 2 products only to offer and focus on safety. Really start over with what worked 20yrs ago as the GDU heyday could have passed and appears to be in a little bit of trouble.5 star ratings wont keep the customers / employees safe or pay your bills..
Jake with Garage Door Unlimited serviced our garage door yesterday. Very pleasure with the work. Also, Chris, who scheduled my appointment was very helpful. Pleased with this company for installation and servicing of garage doors.
My wife and I have had several good experiences with Garage Doors Unlimited in Poway, and the most recent (yesterday, June 7th) was no exception. Jacob, the repairman, was efficient, professional, informative, and friendly - and the result of his quick work is a new better working motor for our heavy old door. We wanted the door saved, because it adds to the exterior decor of our neighborhood.
The auto control of our two years old garage door stopped working a couple days ago. Jacob from the company stopped by practically the next day. He diagnosed the problem quickly and replaced the wall remote control panel which is still under warranty. He made sure all of our remote control devices worked properly. In addition he also took the time to lubricate all the rollers, hingers and rollers of the garage door. I am so impressed with his professionalism and his friendly smile that I want to write my first ever public Rate and Rewiew to express my appreciation of Jacob’s job well done.
Scott is the best garage door company in town met him 20 years ago at Home Depot at 6 in the morning and I knew this was the guy for me
Courtney in the office handled my situation quickly and efficiently. Jake was a master at fixing the door opener. He had it down and up again in no time.
I contacted GDU when a major operator bracket broke off my 18-year-old garage door. Jamie in customer service was very helpful in getting specific information about the part that was broken. She called me back that afternoon as promised after speaking with a tech and set up an appointment for service the next day. I was given a two hour time frame for service and that was very helpful. Jacob (Jake ) even called me when he was in route. He is a top-notch service person and I only wish everyone I had to call upon for a repair service could be as courteous and proficient. He explained everything he was doing in detail. He explained the workings of the system and how the part he had cut and adjusted for my door is a stronger and better performing part than was used on the original door and is now recommended by the manufacturer. I felt pricing was very fair and I will not hesitate to contact GDU in the future Or recommend to friends and neighbors. He is an exemplary representative for GDU!
We have used GDU for years, I am a general contractor and we need the best quality and service for our retail customers. I always know we get the best doors, excellent service and a seamless install when I call GDU. We have had both Brian and Jan do installs at different projects, they are both very detail oriented and clean up after the job leaving no signs that they were there (except a beautiful door and install job). I highly recommend this company to anyone.
Jake came out to the house and gave our garage door a tune-up. We were having problems with the keypad and after changing the battery, found that it still wouldnt work. After examining the pad, Jake tried one of his batteries and it worked perfectly! Turns out the entire pack of 9 volts that we had were all out of date and dead as doornails. Jake was very friendly, accomodating, and professional. 5 stars!
Garage Doors Unlimited researched, found, special ordered and properly installed a new unique part to the garage door in a timely manner. We are incredibly relieved & thankful to Kandee and Jacob at Garage Doors Unlimited for resolving this unusual problem.
Jacob was a great repairman, we were very satisfied with his work.
Excellent service. Jacob arrived on time, detected the problem, fixed and suggested preventive work. Very helpful.
I could not be happier with my garage door serviced by Jacob at GDU!Jacob is a true knowledgeable professional and honest garage door technician who is also very clean and tidy which is hard to find around in service business and happily recommend him to everyone i know in San Diego.
Jacob was very thorough in attempt to locate garage door problems. Friendly, efficient, timely, and neat.
So, I was at COSTCO the other day and there was this gentleman standing in front of a garage door display signing up people to get an estimate on garage door installations. He looked a bit lost or bored, and I had been thinking about a new door, so I inquired and signed up for an estimate visit. That went well and I paid my money and waited while my garage door was ordered, made and delivered. I scheduled a weekend installation and the guy shows up and dismantles my old door and installs the new in a matter of about 3 hours. I was impressed, not only by the time but that only one guy did it. I was wondering how one guy was going to take down and move the old wooden double garage door by himself. He did. If you want to find out how, order one. It was all good.
Jacob did a great job. Very professional and curteous.
Found a promotional stand for GDU at COSTCO, where I was able to make the estimate appointment. After a no-compromise reasonable estimate was made and agreed to, payment was made through COSTCO and the installation proceeded well, even though the technician forgot to lubricate the garage door opener rail (it caused the door to fail to open during certain times of the day). However, GDU fixed the problem at a subsequent visit and everything works now as advertised
Great experience. Garage Doors Unlimited. Quick thorough install. Sam did a great job!
Very happy with our experience. Cesar did a great job installing our doors. Thanks!
Jacob was thorough and professional. His service and advice were exceptional
Jacob was fantastic, knew his business & had our garage door repaired in no time. This company will have our business forever!
Jacob and Kimi arrived at the time they said they would. They were reasonably impressed with my dog, Maverick, a rough collie who looks like Lassie. And then they got to work. Jacob realized that the remote was the problem and counselled me on the appropriate action to take. He also performed a standard service of lubing the wheels and tracks. In other words he did what I asked of him and left me satisfied with his visit.In addition Kimi was shadowing Jacob today to get a better understanding of what the field techs go through. Her job was to share her finding with the companys office staff in order to design improvements in service to the customer through refinements in managing the field techs..Thanks Jacob and Kimi