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Two Brothers Unique Beauty Supply
752 N Main St, Providence, RI 02904, United States
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Two Brothers Unique Beauty Supply
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D
Review №1

Shaved my head 4 years ago in solidarity for a breast cancer survivor. Now looking for a new look until my natural hair regrows. They have a great selection of wigs at reasonable prices. I like my new look!

Cl
Review №2

Excellent hair products. Wigs, extensions.I only rating this business because your pretty much watched like a hawk. I work hard and dont need a babysitter. I will be shopping else just based off that.

An
Review №3

Always a pleasure here. Although they need to start letting us try our hair on. If youre in providence and in need of a wig. This is the place to be!!

Re
Review №4

Great variety of hair products and if you are persistent enough you will get answers to any questions regarding your haircare needs.

Co
Review №5

This location is extremely popular when in search of any hair supples. Also more friendly & respectful towards customers since the son & his wife have relocated to this site.

Ma
Review №6

I came into exchange a product on my birthday the package was opened but not touched it didn’t end up matching the texture of my hair. They refused to exchange it without having a return policy that states so.

So
Review №7

My go to hair store. Their very reliable. Great variety for white, black, Asia etc.. hair. They have a huge selection of wigs. Your color. Your light. What are you waiting for, I highly suggest this place.

Sa
Review №8

Always has everything. Always helpful. They know so much about all types of hair as well . Ive been going to this place when it used to be Downtown Providence, Rhode Island (over 20 years). They never disappoint over there.

St
Review №9

Ive been a Loyal Customer since 1996.I will always be a Loyal Customer 💖

Ya
Review №10

I was only supposed to come here to restock on shampoo conditioner and hair masks but I ended up spending $500 on so many things 😭😭😭 I love this store but I need to learn how to spend and save😭😭😭

As
Review №11

If I need it they have it good people been shopping with them for all my hair needs for years all-natural hair products human hair bundles and wigs as well as wig hair care and instillation products an amazing lash selection as well

Ju
Review №12

They have a great selection of hair and you can find almost anything there.

Fi
Review №13

Spacious, good customer service, good varieties of hair.

Ma
Review №14

If ur looking for hair products this is the place for it. They also carry face products, baby products. Great place

Ro
Review №15

The staff is very attentive and know the products.

Me
Review №16

I was hesitant to visit given some of the other negative reviews, but went when I was in need of a lace front. The young girl who was working the wig counter was so kind and helpful! She answered all my questions, gave me tips, and even showed me alternative colors and options. I had a great experience, got a super cute wig, and will definitely be returning! THANK YOU!

Jo
Review №17

Some items were over priced

Sa
Review №18

Lots to choose from. One of the women I drive with got some hair here. Looks good.

Sh
Review №19

Favorite place for my daughter and I to shop for hair products etc.

Ke
Review №20

(Covid-19) They do not wipe down the counter or the debit card machine after each person uses it.

Di
Review №21

They watch you intently as soon as you walk through the door. All on eyes on you and this makes you feel uncomfortable. They have plenty of stock of beautiful eyelashes and front lace wigs. You bring any children with you make sure they stay at your side, and be weary they do not like you touching any product.

Ma
Review №22

A good variety and fair price.

wo
Review №23

They had everything I needed and more but good Lord did they follow my teenage girls around (as if we didnt notice) we found it funny and decided to have a little fun with it by staying longer and basically looking at everything we really didnt even need😁

Mr
Review №24

Ive been coming to this store on and off since 2013. I gotta say the store has improved since then. The store has expanded and that means more products. I always find what I need no problem.

He
Review №25

Wanted to buy a couple of wigs but because of the virus now we were unable to try on the displays. We were very disappointed...however we understand why. We do love this store tho

S
Review №26

Thought I passed out and woke up in beauty supply store heaven!

Al
Review №27

Never been inside my self but according to my mother its great and if shes okay wirj driving 20 minutes from her house i believe it

Je
Review №28

I have never been treated as poorly in my entire life as I was tonight. As a 46 year old, college educated, intelligent woman with a great professional salary, I felt like I was treated like a little child who was stealing at a candy store. I have been a loyal customer for over 10-15 years and have spent thousands of dollars on the best, most expensive Remy hair Extentions they sell at their store.. I decided to take out my extensions and found it was easier to wear wigs instead for fun of when I want to change my look. I had just purchased 3 wigs a week and a half ago at THIS store and knew exactly what colors and style flattered me. I had even come in with hopes of having them order 2 wigs but they would not. I am a white woman with a lighter complexion and I don’t look good in dark hair colors. I find their selection of wigs is more geared towards someone who looks good in darker hair colors because many of their blond ones were very fake looking so tonight I struggled to find another wig that looked good on me. Although I tried on several, every wig I liked and wanted to purchase, they did not have available in the color I was looking for. That was when the owners told the sweet sales girl NOT to allow me to try on anymore wigs. I was so humiliated and embarrassed that tears welled up in my eyes. I had every intention of buying, not even just one wig but a few and had even attempted to have them order a couple for me that they did not have in stock but was told no, so it was not like I wasn’t TRYING to buy anything. My time is also valuable and I wouldn’t waste time trying on wigs if I didn’t intend to buy one. The final straw was when the owner came over and started talking about me to the girl right in front of me. I used to be a Chinese professor so I can understand Mandarin, however, she was speaking about me in front of me in English, purposely trying to humiliate me!!! I have never been treated so poorly, in any store, in my entire life. I have also never been more embarrassed in my entire life. I can’t imagine being stopped by an attendant at a clothing store to tell a customer they tried on too many clothes and were not allow to try on anymore. Seriously?? I have referred many students and friends over the years to this store. I have also referred many customers to this store as well (since I am also a makeup artist and do weddings and other events on the side). I will NEVER recommend this store again. Especially after being treated so poorly. On the positive side, I went home and found the same types of wigs online for a quarter of the price. I was willing to spend several hundreds of dollars tonight, but now, I will just order the same exact wigs online for 15-20$ instead of 90$ each. I had no idea they were jacking up their prices and robbing me as well. They should know you that you never humiliate or treat your customers with such little respect but apparently these owners are uneducated, lower class with no manners. Such a disgrace to most hard working local business owners in the community. I will write to the Better Business Bureau and will go out of my way to let people know how awful their customer service is.

Ch
Review №29

Every girl who wears extensions, whether braids, sew in, glued, or wigs needs to visit them. They have everything. Downside is, they dont do returns but sometimes they will exchange. Then tend to watch you like a hawk or sometimes follow you like everyone is a thief.

Ro
Review №30

1st time visiting a wig shop. The sales lady was so patient and kind. Will definitely be returning for another wig. Selection was good and prices are very fair. They carry synthetic, human hair, a synthetic human hair blend, full wigs half wigs and a large variety of other necessities needed

Ju
Review №31

Min offered excellent customer service when another local store was not. That alone will caused another store to lose a potential customer and Two Brothers to gain one. Thank you.

Sh
Review №32

Today was my first time here, and it will definitely not be my last! The girl working behind the wig counter was awesome. Im new here, and she was very accommodating by recommending places I should go, all while I was indecisive about which wig I wanted to get! She was very knowledgeable! They have a variety of hair products and braiding hair! Everyone was so nice!

Ja
Review №33

Great place reasonably priced good selection

ab
Review №34

These people are awesome. So friendly and helpful. Honestly, most wig shops are rip offs, charging 400.00 for a wig and up. They all say they support cancer patients. Yeah right, Im a cancer patient and I think its horrible they get away with charging that much. This place has a huge selection of human and synthetic hair with prices starting at 30 bucks. The owner and his wife have been in business for 30 years. I had a nice conversation with them. She even gave me the wig caps for free with my purchase. You do have to pay 1.00 to try on the wigs for the wig cap, but I respect that. You dont want to try something on thats been on other peoples head. Worth the trip. Wish I came here first.

Sa
Review №35

The quality of hair is great owners are stereo typical

Jo
Review №36

Love your wigsp

ni
Review №37

Great staff. Never had a problem here. The young gentleman is super nice and helpful.

Sh
Review №38

My Jason doesnt work there anymore so its not the same

Na
Review №39

Great selection n always packed with customers. Great selections n helpful n knowledgeable staff. The gentleman owner is friendly n reasonable, when your a regular. Young girl makes some ppl feel uncomfortable. Not all customers are thieves bc of how they look.

Ve
Review №40

Excellent customer service

Re
Review №41

As a displaced New Yorker, this is my go-to spot for velvet durags, curved wave brushes, pomade, moisturizer, and wave grease. Plenty of supplies for ethnic men with kinky hair and/or beards. If you need hair supplies, they have every brand you used growing up in addition to some new ones you may have never had access to. Love them and their new location (they used to be in Downtown Providence but needed to expand).

Rh
Review №42

They sold me the wrong hair and would not exchange we spend a lot of money here and they are evil. Go to black owned businesses

Ho
Review №43

They have a nice hair jam for for hair...and i used it ad the haur came out lovely

Sh
Review №44

Love it there

Sh
Review №45

They always have something good that I could use to look GOOD !!!

Er
Review №46

Its nice and organized. I can easily find what I need. The setup is like their old store, Two Brothers in downtown Providence. It cheap and they have everything in any color. I go to get hair extensions because I braid my own hair. If I want any color, they got it.

Pa
Review №47

My go to place for hard to find hair supplies

Al
Review №48

LOVE them, if it aint from here I dont want it ! :)

Li
Review №49

The owners and employees are so great!! I love them. Prices are so reasonable. My last purchase was not planned. But the sales girl got two sales from me that day.

Yo
Review №50

Smiley and helpful staffs. Largest selection and affordable.

Pa
Review №51

I think they are great.

Ch
Review №52

My go to beauty store for wigs, hoops & matte lipstick. Great prices for quality product. The customer service is always excellent. Bring 50 cents for the wig caps if you are going to try on wigs. If you purchase the wig they reimburse you!

Na
Review №53

Always something you will find

Na
Review №54

This was my first visit to this store. Overall I loved the employees service, they were very helpful in helping my girlfriend and I what we needed.

El
Review №55

This is the place to get all beauty products.The staff are very helpful and knowledgeable of the best products.

Li
Review №56

The best 👍

Ni
Review №57

The best hair store Ive seen so far

An
Review №58

Great prices, very pleasant staff.

Cy
Review №59

Came in search of a specific product and searched all around for it. Was not able to find it and nobody offered to help me until I was visibly frustrated and about to leave. Once I was approached the staff was very helpful but they almost lost business because they never greeted me/ asked me if they could help me find something.

An
Review №60

I love this store! They always remember me when I come in and I love that! Also the selection on hair products is enormous! From wigs,weave, and even costume jewelry they have everything a woman needs to feel beautiful!

A
Review №61

So RUDE TO CUSTOMERS. Its doesnt make sense that they are so rude all the time, and they get so much business from this community.

Mo
Review №62

Great Place for your hair supplies needs. This is my go to definitely. The have the lastest in hair products and hair pieces, wigs, extensions and more. The staff are wonderfully friendly and helpful and honest. Love it here.

Yi
Review №63

Always VERY helpful and courteous. Never hound you, but let you stroll through leisurely and answer any questions. Plentiful supplies at reasonable costs. Recommend to all❣

Am
Review №64

They dont speak to you when you come in the store instead they following you around thinking your about to steal from them and there customer service is horrible always looking mad just was not a pleasant experience not worth going and spending your hard earn money to a place thats has bad customer service they lucky I even give 1 star word of advice not everyone steal so stop following certain race in the store when all they trying to do is shop in peace like how dare use

Mi
Review №65

Great place to get all your hair care products. Customer service is very good.

Ka
Review №66

Everything u need u can find it here !!!

te
Review №67

They follow you around the store and expensive with little options

Eu
Review №68

I use to love to come here after today. I have a wedding coming up and I have dreads (neck length) and sometime I put on wigs on just to switch things up. Bridied asked me to go buy it but first I have to try it on. So I go in and I had to buy a cap which is 50 cents (can care less) but she refuse to give me a cap and said no. Asked her why she said your hair to big.They are races and hey follow your every move.

Ra
Review №69

I dont appreciate being followed during my shopping experience. I am a 30-something professional who makes an honest living and dont need to steal to get what I need. Its sad that this store has a great percentage of minority customers who bring them sales but they still treat them like criminals. I will not be one of those customers. There are other beauty supply stores with much better customer service. If you dont like to be profiled while shopping then I encourage you not to shop here.

Pa
Review №70

Customer service - there was none! Awful! Actually they wouldnt even answer a question! Huge inventory of hair accessories and pieces - only if u are a brunette. I would give it 5 stars for inventory only.

La
Review №71

I have purchased three times from the store, the first time the guy was nice but the other two times they were very rude and unhelpful.The wigs only lasted me about a month and the staff is very rude and unprofessional. They would ignore me and get attitude about doing their job.Wigs - decent price/choicesCustomer service - very badBad Customer service can really turn customers away. I will likely not be going back anymore.

Ni
Review №72

This place is awesome such a easy way to bring a smile to a girls face e is to take her to a make up / beauty store and let her rome free with no time limit or complaining about how much she spend on expensive make up especially at this location such a great product selection and wonderfully priced

a
Review №73

Love this store but they need to have more colors in wigs, especially blonde

Ya
Review №74

Im dissapointed I paid 300 for a wig that doesnt behave like its 300. 😞 tangles easily and I am a constant customer. I wish their was more honesty in their products.

קג
Review №75

As soon as I walked in, the owner told the other cashier to follow me. When the young women realized I understood what was said, she acted embarrassed and quickly chimed “welcome to unique beauty supply!” They further over inflate prices! You can find the same hair frost at Sally’s Beauty Supply for $1.79 a packet. They sell it for $3.99 a packet. They carry the Shea Mositure hair care line but you’re better off getting it at Target or Walmart. They double to triple the prices on basic hair products like shampoo and conditioner. When I stated how expensive their prices are compared to Sally’s who can be quite expensive also, the owner changed her tune and her true opinion of black women was written all across her face and in her response to me. I WILL NOT be back nor spend a dime in racist establishments, and hope women of color realize they DO NOT like us. Like all the other Asian businesses, they do no like people of color they just your money.

Da
Review №76

Good.

Ya
Review №77

Unique shop my all meansA family business with affordable pricesThey are very friendly and helpfulNo other similar shop in the area

Ce
Review №78

The people in this store are ignorant. No help at all to customers. The store is hot as hell. I will never go there again. I didnt buy anything I walked out.

Ki
Review №79

Great help.

Ge
Review №80

I have been going there for years. The staff is always friendly and helpful. They also have a wide selection of products which is great.

Jo
Review №81

The store and staff are fine. However, prices for bottled hair products are typically 3 to 5 dollars over Walmart and even Target. No sure about other products though. Check it out to see how it plays with you.

Ca
Review №82

They carry just about everything that I need. Love shopping here for my hair care needs.

Pa
Review №83

The biggest hair supply store. Has everything you need to stay beautiful and looking good!

De
Review №84

This store is nothing but LOVE they have the hair for ya !! A huge variety of. Long, short, straight, curly, locks, box fros, on the gos hair in there. You design it they will find it for you.

Ra
Review №85

Women of color put so much money into this place our business enabled them expand their store. After all this, they have not provided a single bathroom for us to use. Thats offensive and just unappreciative.

Bl
Review №86

They are VERY RUDE and FOLLOW black people around the store assuming that they will steal, which is obviously racist and ignorant. I will never go there again. Ive had better service at beauty works and they give their customers points with every purchase. Those points are redeemable in $$amounts. This is a real review and I look forward to the day someone Sues two brothers for harassment or wrongful accusations. They are disgusting.

Al
Review №87

Good hair for rhode island, nice staff/family. but honestly for a little drive, you can have better hair for cheaper at PKs in brockton.

Rc
Review №88

What can I say about Two Brothers Beauty Supply in Providence, Rhode Island that would be a glowing recommendation? ABSOLUTELY NOTHING!!! Today was my third time being in the store and each time the people at the counter were rude and lacked customer service. I want to also mention that I have spent over $100 within the three days. Clearly, I went into the store to make purchases. But, I will NOT support people who are disrespectful and have poor business practices. First, as I stood at the counter, the young woman behind the counter saw the price sticker on the gel I was about to buy, spoke in Chinese to the rude Asian man and told me the price was wrong, and she took the sticker off of the jar. I protested that she had to sell me the jar with the price listed on it and not the $2.00 extra she suggested. She refused and I did not purchase the product. Second, after she rang up and charged my card for three packages of hair for braiding, she called me back to the counter and asked for my receipt. I gave her the receipt and she said, “I didn’t charge you enough!”“I need your card!” I refused to give her my card, and took the merchandise as well as my receipt. I explained their behavior demonstrated poor customer service and they were rude in the way they spoke to me. The Asian man said, “Fine, don’t come back into the store”. Seriously, that was his resolution… to ban me from the store. It was laughable indeed. He became even more agitated as I began to explain their practices lacked professionalism and I had choices of where to purchase my hair care products before I even considered coming into the store. Their unprofessional behavior, lack of flexibility and unresponsive behavior to my need as a customer is not favorable for a store, who serves a predominately black and brown population (in line behind me were at least a dozen people waiting to purchase Black hair care products)! I won’t even mention the millions of cameras installed as they watch potential customers every move. In addition, there are plenty of online businesses, Black owned retailers, not to mention AMAZON who have better prices. It is time for women to open their own stores in order to provide better service and prices for our hair care. And, put the pressure on this store, with an entire Asian staff, to change their behavior and practices. This store has come to believe they are the only game in town and we have no choice but patronage their business. Therefore, stop buying from them. Let’s be entrepreneurs and not consumers. Don’t be surprised if you see a popup store in Providence, Rhode Island to support our community with knowledge about our hair care products. This store needs a wake up call that we have choices in Providence.

Sh
Review №89

They have a wide variety of products. Great quality and brands. The only problem I have with this store is that they have a way of making customers feel uncomfortable and unwelcomed by tailing them around the store. I find it to be insulting and poor taste in showing customer appreciation.

An
Review №90

Top notch

Ca
Review №91

The staff members of very nice. I found the right type of hair..Thanks

ni
Review №92

If I could give this place negative 1 star I would The Asian man in the front is extremely rude and unprofessional and mad ALL the time as others have said they watch you like a goddam hawk 👀 and all of their products are WAY over priced including the hair. You could order the same things or better with shipping included and STILL pay less than what they charge, the woman they had working their helping customers didn’t even have enough sense to cut the lace off her wig 🤭but you want to tell me what to do with my hair? And what I should be buying? Girl please 😡They also sale synthetic hair as human, all this while mocking us and making fun of us in their language, things like this would not fly in Maryland or Atlanta or any other area with a predominately black population, woman here are not “serious” about their hair/weave and don’t really understand what quality hair is and what it should look like and what they should pay and apparently how they should be treated as a customer ( I seen a lot of 4 star reviews by WOC) There are PLENTY of online black owned retailers with better customer service and better hair and better prices we can go to, they also don’t carry any of the new products or lines it’s all the same old cheap stuff we need to stick together and boycott these motherf$&@ers, Black woman are their main target customers, WE enabled them to expand their business and keep their business running but we are treated like dogs in their store ......WAKE UP!!!!!!!!🚫🎎

Jo
Review №93

First time there n found a nice wig for an event.

Im
Review №94

I went into the store today, I had a very kind lady helping me. I was taking some time because I was choosing a hair weave and I was a little indecisive on what color I should chose. As the nice woman continued helping me another lady(employee) walked towards us and she told the other woman she would take over from here. I asked to see a few items to compare it to my natural hair color, Every time the nice woman tried to get something for me the other employee pulled her back and told her no, she can get it herself. I asked if she can hold up the hair weave she was holding and she threw it on the table, i asked if she can comb it so I can see how it would look if i had it on she refused to comb it.After getting upset, I asked the meaner lady why was it such a problem for the other woman to help me. Is it a big deal if she provided service to me? there was no one else in the store to help. The woman told me I can look at hair in the front of the store and stop looking behind the counter, Why would I not want to explore my options?The woman then said to me oh, youre not going to buy an $80.00 pack of hair, you can go to the front of the store with the $20 ones you can look in the front of the store or you can get out.It was such a shame that is how I was treated. Yes, I am black, a college student and a manager at Nordstroms with well earned money, and only believe in buying quality even if it is high priced. ve been a faithful customer to that store for over 2 years and there are plenty of times I spent more than just $80 in the store. The woman insisted because I was black I wasnt going to buy anything behind the counter, I will NEVER give this store any of my money or my business ever again.

Na
Review №95

Love this store great location and much better parking. They have more products and the owners are more friendly

Er
Review №96

Great priced and nice hairs..will go there again 😃

Je
Review №97

Decent prices. Cashier was not pleasant

Cl
Review №98

Very good stuff, very good customer service

Me
Review №99

Best Hair Store in Rhode Island! Best customer service, best location, best prices!

Te
Review №100

Mostly always has what i want and need have been a customer for over 18yrs

Information
100 Photos
100 Comments
4.1 Rating
  • Address:752 N Main St, Providence, RI 02904, United States
  • Site:https://facebook.com/twobrothersbeautysupply/
  • Phone:+1 401-273-6226
Categories
  • Beauty supply store
  • Beauty product supplier
  • Hair extensions supplier
  • Wig shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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