Great place if you want to have a guided tour to wine, on top of their fine selection of spirits and beers.I love coming here when I need help finding a wine to match the meal I’m cooking… each wine has a guide with indicated flavors and matching profiles.Such a good place, you should definitely visit!
I purchased a gift through a reputable on-line liquor service for Fathers Day and it was never delivered. I contacted Bottles, ordered online, and explained my situation. They kindly called and arranged delivery within RI to my Dad. Kate at Bottles was gracious and extremely helpful.
One of my favorite liquor and wine stores. Huge liquor and wine selection. Long aisles to stroll and user friendly shelving. Great store.
Im not a big wine drinker, so I cant speak as to their wine selection, but they have a great selection of ciders that Ive happily been working my way through. The staff is friendly, knowledgeable, and helpful; and they also have a fair amount of mixers and neat little bar tools and accessories (I couldnt resist the jigger shaped like a black cat).
Bottles is my go-to liquor store in Providence. Be it a thirty-rack of Gansett or a hard-to-find bottle of amaro, they’ve got it covered. We used them to deliver beer and liquor for our July 2021 wedding at Roger Williams Botanical Center. Eric, the Director of Operations, was instrumental (both over the phone and through email) in figuring out the logistics of such a large order. The supplies were delivered cold and on time. We wouldn’t hesitate to recommend Bottles to anybody planning for a large, booze-soaked event!
Good selection. slightly more expensive
Excellent package store. Tons of varieties of every beer/wine/spirit, and the employees there have a vast knowledge of their products. They constantly bring in new stuff, and they even have a rewards program. I always find something I like here, whether Ive had it a million times or just trying something new.
Living 3,000 miles away can make birthdays hard. Bottles Fine Wines surpassed my expectations! Ordering was easy, delivery was fast and the surprise was made more special by the extra efforts made by BFW. Thank you so much from the Pacific Northwest!
The most knowledgeable and helpful wine and beer staff I have ever encountered. I needed some guidance on how to make sangria and instead of pushing higher priced wine and brandy, they guided me to the middle of the pack because the fruity wine makes a better sangria.
Great selection, and the staff was very nice and helpful.
Friendly, knowledgeable staff, lots of selections of beer, wine, and spirits. The only thing I dont like is that the beers are organized by style and not by brewery. It is interesting, but annoying, especially when you know the brewery and beer name, but not the style.
I was anxious about COVID so I called ahead to see if they could do curbside for some Jameson and was so blown away at the patience, kindness, and compassion of the staff. Henry, thank you so much you put a smile on my face. These are very challenging times and I just really felt cared for. Thank you 🙏🏼❤️
I like the options, but it needs a wider chardonnay selection.
Beautiful store. Tons of premier wines, beer, and spirits.
Awesome place to buy your alcohol. They are very helpful and resourceful. Thank you.
This place needs to inform their employees we all come in different colors and it is rude to stare just because I dont look like them.Their so called manager Kate is the rudest of them all. I just moved to this area and I understand while some places may not be very diverse you have to know what is appropriate to do when encountering a person who does not look like you or doesnt speak the same language as you. An accent doesnt mean I am inferior to you. It means I speak at least one other language. She was rude and saw nothing wrong about it because she is the manager. To the owner: That Kate person just made you lose a huge amount of business. I will never go there again and will also spread the word. Good luck.
Knowledgeable staff that is ready to help you at any time.
Their curbside pickup is a dream and has absolutely been a life saver during COVID. The beer selection is great, and my wife and I implicitly trust their wine selection. Youll always find a delicious $10 wine there. Ill put it that way.
Great selection, and people are super nice and helpful!
Something was missing from my previous order, I mentioned it and they refunded me upon confirming something that hadnt been in stock in months had been mistakenly reported deliveredPerson on phone was helpful, tactful, polite, and ready to help. Couldnt be happier.
Great selection great service and good deals too. You definitely cant go wrong here. Highly recommended.
Diverse, large selection; knowledgeable & friendly staff. Often very good values from lesser known or emerging areas. Ask for advice and you will most likely be pleasantly surprised by the guidance. Beers, wine & spirits. Useful tastings most Thur/Fri/Sat afternoons - check the schedule.
Best liquor store in RI. Great bourbon section. Wine too. Very knowledgeable and helpful staff.
Liquor store with rewards program, so thats awesome. Good selection of all alcoholic beverages and some interesting non-alcoholic selections as well. The staff are all friendly and knowledgeable with great recommendations. Only reason it isnt 5 star are the prices which, while not stupid high, are definitely more than other liquor stores. Still my favorite on the east side.
Clean establishment and friendly staff.
Looked elsewhere for a certain Italian Wine and they were kind enough to order it for me after everyone else refused, and at a great price. Wonderful staff to deal with also. Highly recommend.
I went into this store to get a gift for a friend and first thing i noticed they greeted the person in front of me but didnt bother doing the same for me nor helped me with my selection. They kept staring at me the whoooooooole time I was there as if they had never seen a black person there before.That made me very uncomfortable so I took my business elsewhere. Whoever is the owner needs to schedule a training for these people. That was just so inappropriate.
This place can be a little pricey, but not exoranantly. It is on the east side after all. They have a great assortment. They have a whole shelf for Sake and Japanese liquor, which is absolutely awesome. The staff is mega friendly and were super helpful and personable. I was staring at the beer refrigerator looking dumbfounded and lost and an associate asked if he could help me find something. I said I wanted some kind of fruit beer or sour. He said oh we got this new one in that I grabbed for myself too and we havent put it on the shelf yet. Let me run in the back real quick and grab it for you! It looked cool but I wasnt sure if I wanted the whole rack and he somehow noticed that in my stare and slight hesitation and said oh, you can take a single if you like! Oh great! I said what about any of these. He was like sure grab anything you like! It was a great experience. Such wonderful staff.
Bottles provided the beer; wine, soft drinks and staff for a surprise birthday celebration recently. The Bartender was great and the beverage recommendations were spot on for the crowd. Highly recommend a Eric and Bottles for your next party!
Bottles is a great liquor store where you can find whatever you are looking for. The reward program is nice as well and the store set up makes it easy to find things. The employees are very helpful as well.
Amazing whiskey selection
I know almost nothing about wine! I got great help and information. Forgot his name
Good selection, attentive staff
Nice store with knowledgeable & helpful employees.
They have a great selection and able to always find something new for me. They have a good kosher wine section which is great. This is the only place I go. I drink less these days, but I know where to go when I need.
Large variety of wine and spirits; probably beer too but did look. Lots of helpful signage. The staff was friendly. Appeared to not only answer questions of multiple customers but anticipated them.
Amazing selection, including very rare items and valuable wines. Amazing, knowledgeable, staff. Prices are a bit high (15% higher) compared to budget places for common products. If you want common stuff, like Baileys, etc, and you know exactly what you want, go to a discount place. If you want to try new or interesting items, this is the place to go!
When you make a big enough purchase, they kindly pack everything into a box, rather than a plastic bag. Not only is that a great idea, but also so great for the environment!During this visit I needed a suggestion and I easily got an opinion, on that was delicious.
Liquor selection is great. Beer selection is standard, meaning, Ive seen better. Prices are standard and every once in a while you can find a good sale. The best I can say is that patrons are welcomed to sample before purchase, within reason. Solid 4, maybe even 4.5 out of 5. Cheers!
I like this store. They have a good selection and I agree with other reviewers that the staff is helpful and knowledgeable. My rating would be higher if I had a better experience at one of your wine tastings. The person doing the wine tasting was a weird foreign guy who had no personal skills and was inappropriate. He would have you try a wine and then ignore you for the next round although you were clearly ready to taste again. He told me that the older gentleman standing next to me was creepy and disturbing. I told him I didnt agree. He then said that the gentleman next to me wanted to kiss me which I did find disturbing and told him so. I asked how he got his job providing wine tastings and he said from his parole officer. At that point I checked my phone and excused myself from the tasting saying I had to go. The foreign guy said thats too bad you are leaving, I wanted you to taste this particular wine. I said ok, I would try it before leaving. He got distracted and ignored me again. Another couple left because he was ignoring them too. Perhaps his culture is a factor, but I was really turned off and could not get out of there fast enough.
Very helpful and kind staff. Has a wide variety of wines, beers, etc.
Value section was missing a number of my favorite wines and the prices where a bit high. The staff gave me a recommendation that turned out to be not that good. Signed up for rewards program but not sure how I am rewarded. Not a great experience.
I feel they may be a little pricey at times, but I have found many beer gems within there selection. They always take care of me by putting special limited beers aside. I found they are very knowledgeable and not rude at all like some other reviews suggest. I keep going back because of the great service and the beer selection, and although the selection is on the moderate side compared to some of the other big beer stores, its still a little hidden gem of a beer store and I always leave happy. I would suggest you give it a try.
Great selection of wines, beer & liquor in all price ranges. Unbelievably helpful staff, able to assist you in choosing something wonderful. Id had a particular wine at a restaurant. They were able to steer me in the right direction, telling me about the region, etc...AND though its on the East Side, most of their prices are quite fair!🤗
Tried placing on order online for 2 1/2 hrs while their site crashed multiple times. Finally got my order in...they charged me...then when i called they said they have no idea when i will be able to pick them up. All this for a few 4pks...garbage business. I will never attempt to buy from this place again.
Fantastic selection of wine and liquor. Their selection of single malt scotches is excellent. My only “complaint” is they don’t seem to have Macallan 25.
Excellent and unique selection of wines and spirits. Very knowledgeable and friendly staff!
They charged my card twice. Do not shop here.
Im a professional fairly new to the area and have been trying to give Bottles Fine Wine a chance, but they make it difficult. The value section is filled with items that are actually average priced. The non-value section items are grossly overpriced, and you can easily see this for yourself by taking out your smart phone and researching competitors prices while you browse. Meanwhile, the beer selection is never consistent and poorly stocked. I realize the pricing structure is partly based on being inoculated by the neighborhood, but theres no reason for me to go out of my way when I get much better deals elsewhere. Why pay more? Its the same juice.
Great service and selection. Convenient too... Plenty of parking. You can pay with your phone at the register. And they do delivery through the Drizzly app.
Ive used Bottles Fine Wine numerous times for anniversaries, birthdays, and now a retirement. Every single time, Ive not only received excellent customer service, but the product has been amazing! My aunt and uncle loved the engraved bottle of wine I got them for their 30th wedding anniversary. I will continue to use BFW as more celebrations come up in my life!Update: I just used Bottles Fine Wine again to help a friends celebrate buying their first home, and the bottle of wine and engraving was amazing! The homeowners loved the engraved bottle of wine.
Whoever stocks the bourbon selection knows what they are doing. The employees conduct themselves as Staff, in the best of ways. The store is a gem. Ive been a few times now even though its well out of my way. Worth the ride.
Nice go to if you are looking for wine
Probably my favorite liquor store in providence. Cool staff and great selection. Not overpriced either.
Great selection and prices, very helpful staff. Love the mix-and-match beer options
Excellent selection. The staff is very knowledgeable and the tastings are fantastic
Convenient but expect to pay more.
Everyone is beautiful and nice and the music bangs
There is a decent selection here, but they were missing a few kinds of liquor and craft beers that I was trying to find. Obviously, theres a heavier focus on wines, and they do a great job in that area.
This place has everything! Knowledgable staff and tastings on Friday and saturdays
The most expensive in town (by a hair), but the liquor store with the best selection of cool stuff. Theyve got some weird cheap stuff too. Weird stuff, all around, is what I guess Im saying. I come here for Mescal and Sake.
Great variety and excellent service
Good selection
A huge selection, theres something for everyone of any flavor and budget. Love the mix and match beers.
Great selection, great price.
Great selection of Spirits and liquors for cocktails and a great selection of wines and beers
Great selection! Disapointed by sales associates last recommendation.
Best reward system, best staff, best craft beer and sake in Providence
Excellent selection of wine, beer, and liquor. Employees are always helpful with a suggestion or two.
Knowledgeable staff, good selection, near constant tasting events.
Great selection, friendly staff, enticing sales, and awesome events. My go-to place for wine.
Excellent selection of absinthe. Nice people.
Great selection of wines and beer. Good value and a great rewards program
A great variety of wines, beer and liquor and always helpful staff.
Great wine selection and location. You pay for it in the slightly higher prices though.
Very friendly and helpful staff with an extensive selection.
Large liquor store. They sell more than just bottles of wine.
Very good selection beer/wine, very helpful staff
Best source of obscure cordials, liqueurs and top shelf booze in Providence
Fantastic microbrew and singles selection to mix your own six pack of strange and obscure beers or special edition brews
The worst experience ever in Providence. My older daughter lives in Providence. We traveled from Puerto Rico to have a Thanksgiving family reunion. My daughter wanted to make a Coquito(a traditional beverage that we use to make with Don Q crystal rum). When she was about to pay for the rum she noticed that she forgot her id card and could not buy the liquor. I tried to pay for the rum because I had my id card but this so called manager named Josh Shields didnt let me buy the liquor because I was with the person with no id that in the first place tried to buy the liquor. He quote me the Rhode Island Class B liquor law. We looked for the law and it isnt even a law, the Rhode Island Class B Liquor License . Anyway this license doesnt mention anything that this man explained to us. After my daughter and I left the store my younger daughters boyfriend, who is 23, tried to buy a bottle of rum and a bottle of wine and Mr. Shields didnt allow him to do so cause allegedly he was of the same household of the person that didnt show her id. And everything because the first time he saw all of us together. Can he denied to sell a product to a client properly identified only because this client is acompanying another client that try to buy liquor and couldnt show her id? Does this man fulfill his tasks based on mere speculations? Is not more antimoral to let the clients enter the liquor store carrying babies and children? Can someone answer my questions? I request an explanation to them because of the unfair treatment that we received.
Great selection and personalized service
Great selection, knowledgeable staff and great rewards program.
Excellent selection and helpful staff
They wouldnt accept my drivers license because it was from the USVI. The lady picked at the lamination and said we wont accept this... I guess we arent good enough for eastside providence. Stupid.
Great selection and moderate prices.
Big space with an excellent selection of beers and liquors at very competitive prices.
Awesome spirits selection, especially in the cordial / apertif range
Great selection, friendly staff, regular tastings, rewards program. Prices could be a bit cheaper.
Not many beers on hand this visit.
Wide selection, very knowledgeable staff
Great selection and service!
Great selection and prices.
Excellent service and selection