I put a request out on FB for recommendations on who to go to for replacing a badly cracked screen on an iPhone XS Max and was recommended to All Phones Matter in Cranston. Everywhere I called was on the low end $229 to as high as over $400. I called, spoke to a very professional and very helpful/friendly person, John, who happens to be the owner, and he confirmed he had the screen in stock and would be happy of fix it as soon as I needed, suggesting it would take him about 15-20 mins wait time if I wanted to head on over at that moment. Other places told me an up to 2 hours wait and for much more money. I did head right over, dropped the phone off, came back in 20-25 minutes and it was all ready like a new phone again! The price was extremely reasonable, trust me, call around then call John, add to it the professionalism and friendliness, youll find yourself wanting to go see them. Ill always recommend them. Trust in folks that now what they are doing, not worth screwing up your phone trying to fix it yourself. Hes mastered the repairs. Will highly recommend you to anyone needing repairs and/or accessorys.
Service is wonderful! Excellent costumer service with very nice workers. Definitely a place to go to for amazing prices and services.
Excellent place to have your phone repaired. Ask for Chris, he’s a great guy. It doesn’t matter what happened to your phone, it’s fixable at All Phone Matters. Great customer service at the front desk.
Went in and got my screen replaced within 20mins. Great customer service. I spoke to the owner on Facebook prior to going and everyone was very respectful. Definitely recommend. And great prices only $90 for my new iphone screen
There quick, delivery took long for one of my screens which isnt their fault.
You guys say these places have good price that’s a lie. Who tf is paying almost $200 to get your screen fix and it not even be that great. When I can buy my screen off Amazon and do it myself for a cheaper price than what you guys are saying. Cheap is not even cheap $200 to fix a screen foh! bought my screen off Amazon for $20 and my brother who works on phones for me did it for free. But anyone else deadass reasonable prices. Bring your phones this way you guys want actually great service and prices.
Went in nervous to fix my iphone XS front and back screen thinking I was gonna spend so much money (I did not wanna go to apple for this reason)... I paid 240 for both sides and have a 60 day warrantee on it. Got an AMAZING price with a guarantee to back it up. I recommend to everyone and they were so nice. TY!
Best phone repair store in state. My boy Chris fixed my phone less then an hour. Service is great, never leave you waiting I highly recommend this place for anyone
What an amazing experience. I cannot say enough about Chris. I wish more companies strived for excellent customer service like this one did. Let’s face it. We all live in a world where we have our phones with us every second of every day. And there’s nothing more frustrating as a business professional as when your window to your every move is broken! Fixed promptly and perfectly. I can’t say enough. Thank you again Chris
I would give All Phones Matter zero stars if possible for their terrible customer service. Upon the recommendation of someone I no longer associate with due to this horrible experience, I dropped my MacBook Air off the first week of June due to an issue with the left side of the screen (see attached photo)...my husband and I had been in communication with Jon Ace, who told us the price and said the job could be done within a specified timeframe. We agreed upon all of this information, and had it in writing. Over the span of almost three months, my husband stayed in communication with Jon, who informed us that not once, not twice, but three times the wrong part had been ordered/received and therefore there would be a delay in the repair. My husband offered to pick up the laptop so we could take it elsewhere (because I needed it to work from home/for online school), but was consistently told no by Jon, because he said he could do it and did not want us to pick up the laptop - essentially holding my personal/financial information hostage by not allowing us to retrieve the item. After several exchanges like this, Jon simply stopped responding to my husbands attempts at communication, rendering it near impossible for us to do anything. When the correct item was finally delivered, Jon reached out to my husband to let him know the piece was $100 more expensive than anticipated, and therefore we would need to pay more to have the repair done, despite having in writing an agreed upon price/timeframe (neither of which, clearly, were kept)...my husband stated that we had already settled on a price (which was one of the only reasons we had gone to APM), and instead of rectifying the situation or coming up with a better solution, Jon chose to argue online with us. I picked up the laptop myself on August 20th (almost three months after it had been dropped off), only to find that not only was the initial damage still there (since they would not repair it/honor the price they had already given us), there is now further damage to the screen that happened while the laptop was in their possession (please see attached photo)...the situation could have been handled SO much more professionally by the staff of All Phones Matter (specifically Jon Ace), but I cannot stress enough the incompetence and lack of professionalism we dealt with. Horrible, horrible, horrible - do yourself a favor and stay far away from this place (if it stays in business long enough)!!!
Excellent customer service I would recommend everyone to come here to get your phone fixed Homeboy Chris will get you the service you need
Extremely welcoming fast friendly and very knowledgeable! This was my first visit but they made me feel so comfortable and like a friend to them ...service like that is hard to find and I truly appreciate that! Thank you APM..
Fixed my phone when other stores couldnt find the problem ...
The best phone store hands down if you ever have any issues or questions Chris will be more than glad to assist you highly recommend!
Brought my phone there to fix the audio and $100 later they broke the screen but “fixed it with a new one”. Half my screen went black to which they had me travel there from 45 minutes away(told them where I was coming from) To find out tech wasn’t there. Had to go back few days later to fix to which my phone does not work the same anymore in regard to touch.. long story short.. went there to fix my phone and left with it broken. I’d suggest going to a more reputable place or Apple store because this was not it. Disappointed is an under statement but I’m not traveling another 45 minutes each way to potentially make my phone worst.
Every time I go to APM I’m never disappointed thank you Chris for your Awesomeness 😁
Grate place most helpfull excellent service by far best place in town for all of your phone needs
Highly recommend this excellent service for all your phone needs!
The service was great, I went to fix my iPhone 6 Plus and the guy was super respectful and a very generous guy, he even unlocked my phone all for a fair price, this guy really cares for his customers!
Really sweet staff and so helpful! Fixed my iPhone 6S screen for $60 and gave me a free case and screen protector, and got my home button back working again which hasn’t worked for months! Last time I got my phone fixed at staples and it was $100, this was so much easier and better :) thank u!
The mother board went in my phone and the was able to fix it for cheap and the same day... Great customer service!!!!
Though my iPhone was beyond repair, they gave me a free diagnose and told me what they can and cannot do. Honesty goes the long way. I would recommend this place to my friends.
Dope service I recommend it they fixed my phone same night
I contacted this company for a phone repair, I recieved a fast response with a reasonable price. Great customer service from start to finish. Overall great experience. I would highly recommend.
Great service, welcoming company. They knew exactly what was wrong with my phone and had it fixed in about an hour and a half. Service was quick and at a reasonable cost. Very friendly staff! Will definitely go back for any other tech issues! Strongly recommend!
So i placed an order to fix my lg g6 phone screen, and it was done the next day. My phone looks great.👍👍I strongly recommend this place for anyone who needs their phone fixed. Not only has this place left me 100% satisfied, their service was great!
I went in to get my phone checked out cause I couldn’t hear anything when I call people, and fixed it in like 10 minutes... I was amazed and best of all they didn’t charge me at all!!!! Super glad I chose this store to work on my phone. Recommend everyone else here!
The store was very friendly with the customers, very convenient and punctual with repairs. I’ve been to a lot of places to fix a cracked screen, but only these guys fixed it professionally without me having problems after. I recommend this shop to anybody that has issues concerning a gadget they have issues with.
Man, they are fast with their service. They do not give me a hard time, their very very respectful and kind with us customers. I would recommend my family and friends to them. Keep up with the great work.
Chris is a life saver. Thanks Chris !!!
Quick and great service. They’re very helpful! My official spot for any of my phone necessities for sure, worth checking out!!!
Great costumer service. They are always making sure you are satisfied with your services. Everyone is nice and welcoming.
Great place! Wonderful service & employees, helped me out with my screen repair & it came out great! Highly recommended !
I wish I could give them no stars. Bring my iPhone there to get fixed the screen was cracked that was all. 15 minutes after dropping my phone off I get a call from the girl saying I have to come pick up my phone because it is not repairable. So I take it somewhere else for a second opinion and come to find out when they took the screen off they broke the connectors. So I called mega wireless back and told them what I had found the other girl said and I quote oh she didn’t tell you she broke the connectors that’s why we couldn’t repair it? No they didn’t tell me they broke the connectors they just told me the phone wasn’t repairable so I had to go buy a new phone. All these five star reviews are obviously fake this store is ghetto stay far away If you need to phone repairs use cellular medic on Broadway
Oustanding customer service! Very helpful and I’m always in and out there whenever there’s a problem with my phone. 10/10 recommend.
Great go here all the time
Amazing customer service & pricing. They get the job done!!! Definitely will be coming back
Even though my problem wasn’t fixable, the guy Chris went out of his way to help with me with and was super nice and I was grateful, hence leaving a review. Thanks!
What a great place to be in, and the service is great with awesome people to help you!! I cant wait to visit again.😎😀🤗😉
Best place to fix your phone hands down. Every time my phone breaks I go here and always satisfied and best prices!!
Great service took care of me and made my phone look brand new would recommend it to anyone else
Quick & excellent service!
MEGA WIRELESS IS THE BEST !!! They always have great customer service and always find the best way to fix any situation I have with my phone
EXCELLENT PRICE AND CUSTOMER SERVICE!!!!! Will definitely be a returning customer and I will recommend them to my friends and family.
Extremely open staff ready to tackle any task or question you might have about hand held devices
They have Great customer service and are able to fix any type of problem your phone may have in a timely manner!!
Me and my bf went to this shop by accident because the other phone repair shop close by was closed.. and we’re so glad we did!AIDA, who troubleshoot my bf’s phone was very polite, amiable and generous in giving answers to all the questions we asked her. My boyfriend had his iPhone screen pushed outwards and we thought it just needed a new screen. Aida checked the phone and found out that the battiery blew up from overheating which caused the screen to lift. We appreciate her honesty about the situation because she could have charged us for a new screen and a battery for a higher price, but in reality the phone just needed a new battery. Their price was very reasonable and the service was just outstanding! I end up getting new battery for my iPhone as well coz I know I couldn’t get the same reasonable price and great service elsewhere.Thank you again, Aida! 😊
Friendly service, fair prices
Great service & always go the extra mile to help. Honest man.
Very friendly, great customer service and very fair in price..
Great place with great service, highly recommend going here!
Great experience! Awesome price and military friendly!
Ive fixed my screen there earlier and did an amazing job 👍🏼
At this place they treat you like they’ve knowing you forever and the prices you can’t beat them
Great service they had everything I needed
Good but need improvement and add variety.
Great prices on screen, would recommend to anyone.
Went there to have a screen fixed they charged 200 dollars I had to return it the next day they had all day and something else broke and they couldnt help me or return my 200 dollars. I will never walk in this place agaib.
The best 💯
Service is one of the best, and I will continue to go there for any phone problems.
The service and respect was amazing.
Always willing to work with me. I ONLY come here.
Good and fast service.
Got job done right
You can save 15% or more by switching to Mega Wireless!
Great service!
Great customer service
Good
Awesome!
Good service and help you in everything that is your reach, good prices.
Great service