They had the part there at the front waiting on me like they said they would and not a bad price for it

Quick and friendly service with helpful associates. Wide variety of items associated with car maintenance and other car needs at competitive and fair prices.

I love this place they are very helpful!

Awesome service and had exactly what we needed, thanks so much for helping with the wipers!!!

Very helpful employees, Bryce, I believe his name was, was awesome helping me with my problem.I seem to get better results at this Advance Auto as compared to the one across the county in Fairlawn...Thanks Bryce.Enjoy..!

Ordered and paid online. Went to pick up, order not ready. Not the first time so I dont think they ever check. Asked about renting a tool. Hiram says they dont have it. I asked if he knew what it was. Hiram didnt. No thank yous, nothing. Maybe Hiram was thinking about his horse and carriage or his cuzin. terrible service. Will go a block away to a better store next time.

Very helpful and good price.

Friendly and very helpful.I know if I have a problem I will get it fixed if they can

Very helpful, with free diagnostics and testing of battery and computer. Recommend!

Tim was wonderful. Had a bad battery I had purchased online and picked up in store at the Key Largo location. We made it to Pulaski VA.and had transmission problems. Left it at a horrible mechanics to be fixed. We came back to get it and the battery was bad. I was going to have to jump through alot of hoops to get a refund due to online purchase. He helped is out right away and made sure we got a replacement and we were on our way. Everyone in the store was so friendly. Made our day so much better in a time of need. Thanks so much!!

Good service from their staff

Advance is the parts place to go!

Excellent service, replaced the battery in a 2013 Ford Escape. Had to remove the whole air cleaner assembly to get to it. Took about an hour. Technician was very nice and thorough. Ive had other places refuse to install one.

I have not been in this store for at least 2 years because of the store conditions were terrible but I went in the other day because I did not have another choice but I am really glad I did......what a transformation!!! The shelves were fully stocked, the store was clean and the customer service was on point! I dont know what happened but I am glad it did! I will definitely be back!!! Thank you advance auto management for doing you job!!

Very helpful staff and a very clean store. They help you get the heavy stuff out to your car. Good prices also.

Good place for good parts

Ordered and paid online. Website says open until 9 pm Mondays. Arrived at 8:10 pm and they were closed. Employees ignored our plea for help. Terrible service. Switching to different supplier.

Already a pleasure to do business with these folks.

Rick is always awesome at store 2300 as well as Tim, Kimmi and James! The driver was also very nice! A pleasure to do business with!

Got what anc I needed

Had good service here. Friendly folks!

Good ppl will get you the right parts

The manager is the best. She was very helpful and determined. Great job for a busy woman and she does it well

Super nice people. Car broke down and they where nice enough to help

Very helpful! Tim went above and beyond to help me to figure out what I needed for my truck

Just went in to buy a quart of oil. Didnt have the specific synthetic oil i was looking for. I bought a more expensive type since i needed it quickly. I go there often and usually get what i need.

Excellent customer service! clean store! great atmosphere!

Great service. They guys helped me with a battery issue I was having and saved me from buying something I didnt need.

Got what I needed.

Very helpful staff. Good knowledge of old Jeeps. This is my go to place for any auto parts I need.

Quickly picked up part. Comparable prices

Quick and friendly staff. Thank you

Always nice buying parts from Advance. Always willing to help even more than they’re supposed to.

Great bunch of guys! Tim really went out of his way!

Great service Rick is great parts guy talk to him m-f 8 to 5

Pretty bad when you have merchandise in hand to check out and the guy behind the counter goes outside to smoke and talk on his cell phone. And the other guy behind the counter either couldnt or wouldnt work the register.

So rude

Helpful staff and great inventory! Always have what were looking for at a fair price!

The manager made me feel like I was going to get hired. Then didnt contact me. After I contacted him 2 weeks later he said he would but never did. Sent me a email saying I wasnt good enough. Piss on them!

Always have my parts in stock so 5 stars

Good prices on auto parts and very helpful.

Good folks and always very helpful, going the extra mile.

I have been buying car parts for years. My first experience there. The person that waited on me asked me to repeat the car and make again. I repeated it a little louder a little clearer, only to have him jump down my throat saying hes not death. My friend with me was also amazed how he acted. Didnt go back for months. I did try again. This person was no longer there. Another person was there I wished I wouldve gotten his name. He was courteous, professional and put out an amazing amount of effort to try to help out. Some of the things I work on are very unique. Several times he waited on me and was professional and very courteous. At a later time lady waited on me and sold me the wrong thing upon returning it. I learned I had grabbed a little wrong bag and didnt have the receipt. She accepted the return was amazingly rude and nasty to me. And only issued a card only good at Advanced auto parts that would be fine with me if she wasnt so rude about doing it. When I went back to complain along with the receipt. I learned she was not there and she was the manager. I was looking for an adapter later, she waited on me again called me honey told me she didnt have that. I purchased it from the Radford advance store, they even had it in stock. I have been dealing with parts counter people for years and years and she is by far the rudest person Ive dealt with. And now Im hearing I am not the only person she is that way with. I even had somebody else who sold parts tell me theyve heard all kinds of stories on her. I am now dealing with somebody else where.

Very helpful, good prices

Lots of employees, mostly in the back, or away from the counter. Nobody spoke or offered to help. Felt like I was interrupting the work of the advisor/clerk.

Better than the other store in town on service

Friendly and helpful clerks to assit you

Have a lot of stuff but associates have hard time looking up what you need

Good place to shop

Place expensive and doesnt have a wow buy me attitude

Good service and selection!

Had my bulbs in stock.

Understaffed, and slow, but they had what I needed.

Need workers with more automotive experience

That are great and cheap...

Good ppl

You never get right parts.

If they dont have they will get it for you

Nest prices for auto parts

Parts were ready and waiting!

Slow and pricey

Friendly staff and clean place

Got what I needed and on sale

Got parts

Fast help

Gteat store

Great

A+

Friendly staff

Nicw