Amazing service! It’s as if my car was never damaged! She’s definitely back in pristine condition.Lupe is amazing, she’s very professional, outstanding timely response when it comes to updates on the maintenance. Mateo is also amazing absolutely good at what he does! He definitely will explain every detail to you and kinda give you the gist of what’s going on so you’re in the clear. This shop is absolutely top tier I recommend to everyone in the Antelope Valley, and outside the Antelope Valley, Thank you!
Fix Auto was really easy to work with, they were able to be flexible with me for when to drop off the car and explained everything clearly and in detail. Everyone was really friendly there and if I had had any issues I knew who to call. Thank you for making this (my first major car accident) as painless as possible!
I brought my car in after my car was hit and from start to finish the Team at Fix Auto was excellent! They were friendly and informative and maintained communication about my car the entire time! They had my car finished in a week which was extremely helpful and I cannot thank them enough. The gentlemen in the office have excellent customer service and I was very satisfied with my experience. Highly recommend these guys! Also I did shop around for quotes prior to coming here and they were the most reasonable I found.
Fix Auto is top notch all the way. They were professional yet warm and friendly. They went above and beyond with their service. I will use them again and recommend them to everyone.
DO NOT USE THIS SHOP!!!! BIGEST MISTAKE OF MY LIFE!!! I dropped off my car 2 weeks ago because they said all the parts were in and to bring it now after having me wait 2 weeks to drop it off to begin with!!! After 2 weeks they still have been telling me they are waiting on the part that they said they had already, and nothing!!!! DO NOT USE THIS SHOP!!!! You will be given the run around and excuse after excuse!!! At this point after having to pay for a rental car to get to and from work I am still waiting on them! I still have to pay for a rental and am now paying more for the out of pocket rental they the job even cost!!! Save yourself a headache and some money . I only hope when I get my car back it is as at least as good as it was when it was dropped off!!
They fixed my daughters vehicle and we are both satisfied. We had a limited amount of time and they were able to fit us into their schedule.It was an easy hassle free transaction.Thank you 🙂🙂🙂
I was really happy with the knowledge I was given prior to bringing in my car in for repair. I had gone to several places to receive a quote and was not given the same details. I was very impressed with Fix Auto. After they were done repairing my car, I could not be happier. It looks beautiful. They did a fantastic job. They also called me during repairs to tell me parts that were ordered that I was prepared to pay for were not needed after all. I highly recommend this team!
Mateo was amazing and very accommodating. Clear communication. Car finished on time. Definitely satisfied with their service.
I really appreciated the Professionalism, Mateo treated me with Kindness, Understanding and Respect. And they were on time. Thank you, Fix Auto of Lancaster. Those guys take care of business. Dan
Went to ask if they could help with oxidation on my headlight lens. They not only fixed it they did not charge me so nice to find that there are such nice people out there!!! Thank you Mateo Perrett manager
I brought my car to Fix to see if they could help me get out a scratch on my bumper. Within minutes they had a guy buffing the scratch out of my car perfectly. They didn’t even ask me to pay!
I’ve been taking my 2007 Beetle here for a couple of years now. Had the rear bumper replaced after being rear ended. It was ready in two days. They kept me apprised of the status the whole time they had my car.This time to replace the drivers door that had a large dent. We scheduled a convenient appointment and dropped it off for repair. Again, Fix It kept us in the loop as to the progress of the repair. They went above and beyond. When we arrived, they had made a decision to replace the damaged speaker in with the better speaker from the new door. At no additional cost. Who does that!?! Fix It Auto does. They treat you like family.I highly recommend them.
Very good so far. I just took the damaged car in for an estimate. Very professional, very clean. The adjustor was knowledgeable and quick.
All of the folks at Fix Auto are professional, helpful, and great to work with! I had to get cosmetic damage on my car fixed and from getting a quote to finished product was a seamless and pain-free experience. They know what theyre talking about and my car looks BRAND NEW again. Not only did they fix the damage, but they went above and beyond to clean the interior and fix a portion my bumper, which wasnt part of the paid job. Highly recommend and so grateful for their work!
I was in an auto accident recently and was very nervous about taking my car to the authorized Mercury repair shop. This was my first accident in a really long time so everyone was giving their opinions and advice. I decided to go with Fix Auto who was the authorized shop and I couldn’t be happier. They were understanding and very professional. From the first moment I arrived to drop off my car, I felt taken care of. I got my car back before expected and it looks brand new!! It’s flawless and their communication is on spot. I couldn’t recommend them more highly. If needed, trust Fix Auto. They will definitely take care of you and your car.
Second time using Fix auto quartz hill and just as pleased as the first time around. Fantastic customer service and even better paint and body work.
Very professional work, done a day before estimated time, truck looks brand new after my accident. Highly recommended.
Great service and turnaround. Reasonable and accurate timelines. Worth my money and time!
Mateo and his team where polite and extremely professional, they seem to go out of their way to provide excellent service. I would recommend this shop to everyone 👍
My first time coming here. The labor was excellent, estimator was polite, office was welcoming, timing was perfect. It only took two days and I love that my car looks like I just brought it off of the dealership lot yesterday. I was thrilled driving it back home, thank you.
This was the best body shop experience I have ever had! I will never go anywhere else. They bent over backwards to keep my car on time and get me a rental and help me with paperwork and the work looks fantastic!! And it came back much much cleaner than it went in!! Tuti and Mateo were so friendly and helpful and kept me updated by text on the progress and insurance claim information. Highly highly recommend!!
FANTASTIC SERVICE! Thanks for all the help, Fix Auto :)
My Insurance company had referred me to this place and everyone was so nice and professional . I just picked up my Jeep Cherokee sport and it looks like new. They did it fast the car is driving really nice. I would highly recommend this place.
They were by far the best price and I got the work done in a very timely manner. The finish product was as good as new. Very pleased.
Very impressed with this place overall. Body work was excellent, they finished in a few days, they communicated with me each step of the way, worked with my insurance and made the whole process easy for me. Even washed my truck and shined up my tires. Would highly recommend.
Excellent service, but above all very honest.
They were able to check out my vehicle same day, did a quick fix on my tire lining and sent me on my way with no charge. I am very grateful for Mateo’s honest and friendly service; I will be back!
Friendly 70s music in office...kept it simple and honest...got the part and installed same day!
Very good work done in a timely manner very sadified
Fixed my car up and hooked me up on some parts because I was paying out of pocket
I went in for an estimate and was warmly greeted and given a quick, straight to the point estimate. They were able to get me in the next day and completed the job just as promised. I will definitely be going back when needed.
We’re very quick and honest about everything! Friendly and wonderful service. I really love the touch of text updates as well. Will definitely be using them again when the time comes.
Love Fix Auto! Excellent customer service as well as high quality work!
I have used this company 3 times. This is a super friendly and professional place. I absolutely recommend Fix Auto.
Took my baby (truck) to fix auto. I was very pleased with the work they completed. This is the second auto we took here. Highly recommend FIX AUTO.
I had checked other places to compare, but I choose Fix Auto Quartz Hill because Mateo and Tuti were friendly, professional and were able to answered all of my questions and took time to check my car and communicated well even I told them I was going to check other places. As a result, car were fixed one day earlier than the expected date and car was fixed completely. Paint jobs were excellent. I will totally recommend this place to whomever read this reviews.
Very courteous and professional showed a lot of experience and fixing my vehicle I will recommend them to everyone I know if anyone who is reading this I would take my car there again and again
Amazing service and excellent work. Above and beyond. This is the shop to pick!
Nice operation. Work to replace truck window motor was quick. Work explained well and with reasonable price.
This place is AMAZING! The best experience from start too finish.Very professional. Amazing staff and workers. Thank you Tuti and Mateo . HIGHLY RECOMMENDED!!!
Very nice and very professional, they do great work, and have fair pricing, definitely would recommend to anyone.
Second time using Fix Auto, very happy with results. Excellent work.
Great customer service and pricing. Being an owner of a roofing company I know how first impressions are everything and you’ll not be disappointed. Definitely be back again for any future needs.
My car came home looking like new! The front office staff were professional and yet treated me like family. This was my first visit, and if I ever need any other work done, I will for sure be back!
Looking for a body shop to repair my wife’s car was very time consuming and I am very picky to say the least.After 8 repair estimates, I knew I had to make the best decision for my family. Although cost was a very important factor I was more concerned about the quality.of work. After meeting and speaking with Mateo,Tudy and Mike Neis at Fix Auto in Quartz HillI felt confident enough to choose this shop to complete the repair body work.Not only were they very professional and polite But they took the time to answer every question I had and never did I feel like I was being annoying to them, they really took the time to hear me out, I was very pleased with their costumer service but, it wasn’t until I picked up my wife car that I knew I had made the best choice and the work that was done met by far all of my expectations. Thank you so much for the great work!We recommend and will recommend Fix Auto to all going through and in need of quality work and at a very fair price.Very happy customer,-Tony Garcia
Great communication, timely service and excellent work!! My car looked Great!! Highly recommend.
Tremendous work, Tuti, Mateo and the crew were so accommodating, friendly, and very Professional.My car is like New!
Great shop and staff!
The customer service was great, I received updates through the whole process and the car turned out awesome. I would definitely recommend this body shop to anyone!
Had some scratches and a small bumper ding and they buffed it all out and painted and it looked great. Thanks again. Mateo the manager, was very friendly. Would go back again, if needed.
Great service team. Kept us in loop with repair details. Thank you guys. -Alam
Like family in a good way
By far, one of the best experiences Ive had with a body shop. The staff is incredibly kind and helpful, and the work they put out is absolutely top knotch
Came in for repairs due to auto accident. Picked up a brand new car, my car looks like I just bought it and they washed it! 10/10 for me
Very good service.
Thank you much keep it up
Fast friendly service