I have never had work done by them but i have heard from alot of people they have good service, are friendly, and are very professional.
Very impressed with the work we had done today! Great work and great customer service for an unbeatable price.
Ordered a garage door from them back in 2019-fair price and was put in professionally and in a timely manner! Would definitely call them again if needed!
If I could leave less than one star I would. Completely unprofessional. Coming into different businesses and yelling at clients because of an unpaid invoice when they haven’t even finished the job. Bravo, you just played yourself.
Completely unprofessional company. They fixed an issue that was NEVER FIXED. Would not recommend.
Greedy, wont do the work but will charge you for it. Do NOT go to them.
Super unprofessional, Owner slash boss came to my work and yelled at me about an unpaid invoice on work that was never completed
I had a wonderful experience a few years ago when we ordered 2 new doors and within a week or two (in July) our doors were installed and we were very impressed. Fast forward to November 2017 - my mom was purchasing 2 new doors for my familys new home as a gift. We were told it would be 3 weeks, which would take us to Thanksgiving. We are now after the 1st of a new year, and we are still waiting on new doors. The down-payment that is expected was made and check cashed, but still no word on when we will be getting our new doors.
I had overhead door do work on my garage door last year. The receptionist is very rude and condescending. She talks as if Im bothering her by calling. I looked past it last year and the work was complete. I needed work on my garage door again this year. AGAIN, the receptionist was so rude. She just has a attitude to her responses and makes you feel like your not a important customer. If you can get past that, the technicians are professional and seem to do a good job. For me, I cant get past the extremely rude receptionist. If you live in Quincy, call hannibal overhead door. They are very professional starting from the receptionist to everyone in between.
Very helpful and great communication! We bought our dad a garage door opener for Fathers Day, and they were able to install it within a day. My dad is very happy with it and the customer service provided by Overhead Door!
Had the best service. Seen the truck in Qcy on a Sunday, and told the man we were going to call them today. Nice man took our name, and they called this morning and was here right away to fix the door. Nice men came. Really great service. Highly recommend them.Thank You.
Called Overhead Door of Quincy on a Monday the receptionist said they would call back with a time they would show up, no call. Call again on Tuesday, explain that this is our main door (loading/unloading) and need someone today. The receptionist explained that there was no way they could be there today and it was their busy time of year and they had guys sick. Said she could put me down and would call the day before they would come. I explained we needed it fixed ASAP and told her I would have to go to someone else. Called Overhead Door of Ottumwa and they said they would send guys down immediately. Two very friendly technicians show up and get the door working. After talking with them I figure out these guys are from Quincy (assuming they were from Ottumwa). Have to call Ottumwa and explain. Call and talk to receptionist in Quincy who plays it off as a misunderstanding. The nice technicians from Quincy said they had the work order since Friday. So from now on I will call the Ottumwa folks. The technicians get 5 stars, unfortunately the business gets 1.
We were so pleased with our service from Overhead Door! They’ve done several jobs for us and are so dependable and efficient! Thank you!!
Experts at installs.. My Husband works there. Great quality doors.. great service
They might be able to fix it
Great service and price on some repair parts.
Excellent service, trustworthy, and professional! Thank you!
Horrible customer service. Very greedy. I will never do business with them again.