Now its not like I wanted to come here to begin with.    When you get in an accident because the state of Kentucky cant keep there highways cleaned up for passing travelers,  your not really in a good mood to begin with...But my insurance covered this place and to be honest with you.   So far it seems like my car is better than it was before the accident.Everything is done in detail and the integrity of the work and warranty you get until you sell the car is what out shines the most.Youll not be going to get your car back in a few days.Quality takes time and it shows here.   If you need anything done to your car,  come here for sure.Its just worth it in the end and youll be satisfied you got it fixed up here.

John Wells Jr. is outstanding, smart, professional, and timely. You can really trust John and his integrity of work and knowledge of cars. Best around. 5 Star Business at Jack Hart. Buddy is a real buddy to our community. Keep up the great work....

Awesome experience. Great quality and service.

I was very happy with their quality of service and attention to detail. My dad and I wont use another body shop.

I wont take my vehicle anywhere else to get worked on after an accident! They always do a superb job, my vehicle comes out like or better than new! Super friendly and very knowledgeable, these guys are the mack daddies of car repair in the greater Louisville/Fort Knox area!

Quick, friendly, not pushing, taking time for a chat and kept me always in the loop through SMS about the status of my car. Happy to have my car back and it looks awesome again. They even washed and cleaned it inside and outside. Good job everyone.

Don’t judge a book by it’s cover! My daughter had an appointment for estimate For repair and was told several times how she should put in claim for repairs due to how expensive the repair was instead of paying out pockets. after speaking with the person and asking why he said what he said he told my daughters he is a busy man and walked away. So I’m glad you all so busy and y’all won’t have to worry about business from us.

Love this shop been using then for over 15 years after pictures will be great.

I had a run into big bambi and messed up the front end of my truck really bad. All of the personnel at Jack Hart are very professional, personable, reasonable, honest and pleasant to do business with. Even with the complications of my situation they all went above and beyond to help me. This is an excellent body shop to do business with. They have outstanding personnel and outstanding quality of their work. If you ever need a body shop I exceptionally highly recommend Jack Harts body shop. Thank you for your outstanding service and high quality of work.

They are very nice people and did an amazing job. I had to have my hatch replaced on my Nissan due to being rear ended. They were very informative and kept me update the entire time.

Steve Hart is knowledgeable, honest, & very helpful.The shop is busy and he still made the time to assess the damage for me.Ill be going back to this body shop to get the issue taken care of, for sure.

This body shop is the one my insurance has business with. There is a reason why they got 5 stars on google. Very professional and caring. So far, they been taking a good care of us! Once this issue with our car accident is resolved, I will definitely return as a customer!

Friendly and went out of their way to assist me! They will always have my business, recommendations and referrals. Their success is not surprising.

Got the job done after I got plowed into. Very courteous staff and they kept me up to date on the status of my vehicle until it was complete. Highly recommended.

Havent had my repairs done yet. Will follow up when completed.

5 stars! Nothing but good things to say about this body shop. I wouldnt hesitate to take another vehicle to these guys for repairs. They do great work and are very easy to deal with. They made the Jeep look new again!

Good people and very professional.

Loved my experience there. Super friendly people, all I had to do drop of my car and Hart Body Shop took care of the rest, got updates on repairs every day, car was ready on time and when I picked it up Hart Body Shop had washed and cleaned it for me.Highly recommend them.

Did a great job

They did great work. Photos speak for themselves.

I had to have some body work done after an accident. I chose them from reviews and was not disappointed. Very friendly and professional. The work they did was top notch. Answered all my concerns. They even washed and detailed the inside before I picked up my car. I will use them again if I need to.

Very professional and paid attention to detail. Staff was very informative

Owner says he doesnt care about online reviews but I figured Id do one anyhow. Great group of guys. Respectful and professional.

Absolutely the best place to have auto body work done.The owners are awesome and help with everything from dealing with the insurance to letting you know exactly where they are in the process of fixing your vehicle.My vehicle was actually finished 2 days earlier than I was told it would be.HIGHLY RECOMMEND!!!

Had an estimate done on my truck after a local body shop performed one of the worst jobs I’ve ever witnessed. Even though I couldn’t get my work redone here you can bet the next time I have a fender bender I will be having the work done here. What a professional operation they have going on here. Honesty, Integrity and customer satisfaction. You can bet I’m letting people know about you.

The quality of the work speaks for itself. Ive had two cars worked on at Jack Hart and have been beyond satisfied both times. I will not take my car anywhere else. The customer service is outstanding as well. If i could give 10 stars I would.

Absolute best Body Shop in Hardin County! I never have ever had an issue with Jack Hart Body Shop! They do great work and always return my car clean and fixed correctly!!

They did an outstanding job doing the repairs on my vehicle. Will definitely use them in the future. Highly recommend!!

Always a wonderful experience. I would never go anywhere else.

I do not go to another body shop. Jack Hart hands down!

Fantastic. They go the extra mile to make sure your vehicle is done right.

I took my car elsewhere after being told that my vehicle was not worth very much and also being advised they would GLUE the parts back together and furthermore that they considered themselves, ...good stewards of State Farms money. I have no idea where their heads are at. I told them, I am the customer but this didnt seem to make a dent. I felt like I was being bullied into a sub-standard repair so they could kiss up to the insurance company. If I would have thought fast enough I would have told them that it is I who has been mailing checks to State Farm for the past forty years and some of that money they are so worried about came out of my pocket.

The best customer service! Friendly and responsive. A pleasure to do business with. Whether its JT, Buddy, or Steve, you get top notch service.

Everyone I dealt with was extremely professional and courteous. Special shout out to JT, Buddy and the rest of the tech team. The work done outstanding, I can’t tell anything ever happened to my 2009 Pontiac Vibe. The repairs were conducted in a timely manner considering the minimal amount of damage I had. 100% satisfied. Will definitely return (but hope I don’t have to again, though).

They do great work, they had my car done the next day. However when they said it would be ready after 3 and I tried to call a couple of times to see if I could come get my car no answer. So I patiently waited for a call that didnt come!!! Finally I called back a 5:10 this time someone answered telling me my car was ready and that I had been told it would be ready after 3. I have never seen anyone do Business this way!! If youre car was done they simply call and tell the Customer its ready!!! I had to go the next day and get my car, wasnt very pleased with that kind of Service!!!

Great service!

They were very efficient and professional. The quality of work is awesome.

Great job on my honda Santa fe, parts order takes the longest,depending on your vehicle type,We will always use their service,but installation and work quality is the best around,Thanks Jack Hart.

I was very happy with the work that was completed on my Ford Explorer. The staff was quick to respond to my phone calls and professional. The shop was clean, well equipped, and quite busy. I would recommend checking these guys you the next time you need some body work done.

Excellent

Words can’t describe how thankful I am for this shop and the incredibly generous staff. My car was rear ended by a guy without insurance a few months ago and on my way to northern Ohio from Nashville, the bumper started to come off in the wind. I passed this shop by happenstance, trying to get around a bad car accident on 65N, and I’m so, so thankful I did. They were able to patch up my bumper enough to get me to Ohio and back home- and asked for NOTHING. The guy that fixed it told me not to worry about payment and “this is what we do”. To anyone who doesn’t believe there is good in this world- you haven’t been to Jack Hart Body Shop. Thank you a thousand times!

Great work by great people. Would recommend them. Highly professional.

Did a great job on my car.

They did a great job on my daughters car after her accident the only complaint i have is how the one brother that works at te front counter compains and belittles customers, its like he knew it all and you knew nothing. But over all they did a great job on her car. I am nm ot sure i wud ever go back there based on basically the one brothers lack of professionalism.

I took my 2004 BMW there to be repaired and the staff were very courteous and professional. They were very good about maintaining communication with me regarding the fixes and charged a fair price (much better than the dealership). The car looks brand new and I will be using there services again for any future body work, as well as recommending friends/co-workers to them.

They did a great job. My car looks better than new. They kept us informed about the progress of the job. They completed the job when they said that they would. Great company.

Should be zero stars but I have to put at least one to post. Horrible customer service. They treat you like an idiot and take no time to really talk to the customer and hear what they want fixed. They just want the insurance money and want you gone. Thy are totally an insurance claim only shop. Brought my truck in after it was hit to get repaired. Showed the guy everything that I wanted to claim and he wrote it all down while I was talking (supposedly). He explained that if I wanted to have no deductible that there is a program through my insurance company where if I did not use OEM parts and used off brand I would not have a deductible. Great sounds like a good deal I said. Here is were I get screwed by them. I have custom work on the truck that got damaged and was told that it WOULD be fixed with all the rest. That not paying the deductible would not change that. WRONG! when I picked up the truck none of the custom stuff was fixed. I asked why and they said we told you it was not getting fixed because you chose to use the no deductible policy and that the custom stuff was not covered. Thats the first problem. Second problem is I KNOW they put at least 200 miles on my truck when they had it. When I first brought it in to them it had 8,000 miles on it. I drive this truck to and from work and thats about it since I have owned it. about 10 miles a day. I brought it to them two weeks after the initial appointment so I put on about 200 miles. So we will say the mileage was at 8,200. When I picked it up from the shop after repairs were done it had over 8,400 on it. My math is not the best but 14x10 does not equal 400. Pretty sure they used my truck for something.

They take good care of us

Always have a great experience, very friendly and knowledgeable staff.

I came to get my bumper checked out and they recommended I not spend any money on it. Threw a couple screws here and there and sent me on my way. No charge.

Such a great expirence! Accurate timeline and the work was flawless. I had my bumper replaced and I honestly cant tell at all. I worked with JT and he definitely was looking out for me and saved me hundreds! I hope my car doesnt get messed up again, but if it does Ill be taking it back to these guys!

They were all very friendly, helpful and professional . My car looks brand new ! I highly recommend them if you need repairs to your car .😁

Great service and totally transparent!

Recently in an accident. Buddy let me keep my damaged car at the shop until insurance came to investigate (about 3 days), kept me up to date about whats going on, and walked me through the process. Highly recommend

Just picked up my 2007 Dodge Ram 1500. And it looks like new. I am really pleased with the work that was done after my accident .

Everyone there gave five star quality service and work! Definitely went the extra mile

Took care of my corvette. Extremely meticulous and always answered my calls and gave me updates. Thoroughly impressed.

I have had two cars repaired at Jack Hart Body Shop, one minor and one major. On both occasions the work was exceptional and completed on time. The shop went above and beyond in customer service and continued to assist me even after they had been paid by my insurance company.

They had my van ready a day earlier than estimated and even cleaned it up from my wild kids. Will use them again in the future if needed.

Had our cars there twice for body work. Our son his car twice also. Great work, great people. Trustworthy.

The only body shop in Hardin County, as far as Im concerned! The work is flawless! Customer service excellent!

Great services i recommend this place

Requested an estimate for some paint work. Employee looked at my 2004 Silverado SS and said it wasnt worth it. Pretty poor customer service when I had every intention of getting it painted. I took it to another shop in Etown and they made it new again with some custom additions.

So... I had a bad situation with my Toyota Tundra and a deer on Prather :( I decided on this company after calling around town and reading reviews. Overall, I am very happy with their work!I dealt with Steve, who I believe is the owner, for the most part of my insurance covered repair. He was very straight forward and provided quality communication throughout the process. He made it clear what type of work and parts would be used to repair the damage by providing a walk through and estimated parts list before purchasing parts. I explained my desire of OEM parts and he was able to find OEM parts that fit with my insurance requirements/pricing. He was even able to order an additional headlight on time when I called a couple days later and requested one for the side of my vehicle that was not damaged (I wanted to have two new headlights since the other was damaged). I was given a quoted timeline and this company was able to finish a day early. I even received a nice letter and free car wash voucher shortly after receiving my truck back. Overall, I was happy with the ease of the transaction with my insurance company as well as Jack Hart. I would recommend this place of business 100% to anyone. My truck looks and runs exactly how it did before, which in my opinion was almost near perfect.

No matter the circumstances I have had to use their services, they have always been very professional and on point. Highly recommended to anyone needing work done.

Everyone is always so friendly and the attention to detail is very much appreciated!! You guys rock!

My insurance company recommended Jack Hart and guaranteed their work. When I called the body shop to schedule the appointment they were very short on the phone. I chalked it up to them being busy. I went in for the assessment appointment. The kid I dealt with and the guy behind the main desk were very rude. They said they would need the car for 3 days (I was fine with that). The late afternoon of the day that was supposed to be my pickup day, they called & said they rescratched the bumper that needed repaired while they were putting it back on and that I would be without the car for another day. When I asked what time the next day I would have it, they said after lunch. I never got a call until almost 3pm!! When the kid called he mispronounced my name. When I corrected him he just continued on to tell me the car would be ready within the hour to be picked up. On pickup, I was left standing in the lobby for 5 minutes. When I inspected the car, the paints didnt match & looked splotchy. Their customer service was very poor & their staff is extremely rude. The insurance company conveniently called shortly after we got home to do a survey on our experience. I recommended they take the shop off their list! I would not recommend using this shop. I also feel they are VERY over priced!

Best body shop in Hardin County

Great place

Friendly staff good work in short. Of time this is where I always take my vehicles for Collision work

Well done Jack Harts. On time and looked showroom new upon return.

Although my bumper (plastic) was hanging on by duct tape after getting rear-ended, it matched the quarter panel (metal) color of my car perfectly (red car). I had no idea it would be so hard for Jack Hart (JH) to understand this concept. I chose JH after they recommended by a few local friends, and it was convenient for me to get there on the way to work.The initial service guy at JH seemed to genuinely care and promised to have my car put back together quickly, and that I’d be satisfied with their work. About a week later I went to pick it up and immediately noticed the bumper and quarter panel were two different colors! I pointed it out and was told, “Oh, maybe it’s the way the sun is hitting it.” and “Plastic bumpers never match metal.” That’s odd because it matched perfectly when I brought it there. I told the guy I wasn’t happy and wasn’t taking it home two different colors, and his reply was, “Well I guess if you’re not happy we’ll try again.” He got another man who worked there involved. This guy talked down to me, told me they have the “most expensive paint in town” and blamed the color difference on prior work that had been done to my car. He blamed that body shop for having cheap paint and he couldn’t cover up their work. I reminded him that it matched when I brought it to him and that if the previous body shop with “poor paint” could match the bumper to the car, then he should be able to with his “expensive paint”.I left it there for them to try a second time. A few minutes later third guy called me and nearly demanded that I turn around and come back to see the car; he wanted to show me that the left side of my car seemed to be a different color than the right. I told him I didn’t have time to come back, and highly doubt my car was two different colors, then he began to talk about me to other coworkers where I could hear him! He was telling them “I guess she wants her car painted two different colors. She doesn’t want to come back and work with us.” I reminded him that I could hear him and he said, “This isn’t fair to our guys. The insurance company pays us to fix your car. It isn’t fair for our guys to do this again and not get paid for it.” I told him that sounded like his problem and it could’ve been avoided if they had painted the car right the first time, and that if the other body shop managed to pull it off, his guys should be able to also.A few days later I came back to pick it up and it was parked in the opposite direction so that the side in question was in the shade. However, I could tell that it was STILL two different colors and looked like they didn’t even try a second time. I told them I still wasn’t happy with it, but they weren’t getting a third try. I was told, “We tried the best we could.” and “I have a $8,000 machine that takes pictures of color and matches the paint to that color. I’ve never had this problem before.” I reminded him that the last body shop was able to pull it off, and if he really had the best paint, service, and machines, he should too.They were not happy that I didn’t like their second try. I signed their paperwork so that I could leave with my car. After I signed the guy told me “Just so you know, the paint on your quarter panel is starting to lift from the bad paint job from last time, and in about a year it’ll start coming off.” Funny that was never mentioned to me while JH had my car. If they were that concerned, they would have mentioned it before I was almost out the door; unless they were just trying to upset me even more.I would never recommend JH for any services.

Phenomenal workmanship. My vehicle looks like new.

Got snubed right from the get go. I was inquiring about getting my 1996 Suburu painted and minor body work. I got the impression that they only did Insurance work and I was told they would have to charge 3 or 4 thousand just for the paint job and I should go to Maaco. They shouldnt be advertising on TV that they want to body work if they really dont, or at least say in the TV ads that we only want to do high cost insurance jobs. If I ever get in a wreck with my newer cars I wont be going there.

Was impressed by the quality of work and service.

Super friendly guys, excellent work, fair prices.

Did a good job on my car.

Always guarantee there service with a smile

Awesome services, beautiful work

They do excellent work!

Great professional service

Fix my car looks good

Professional, honest, trustworthy, Always a job well done

Good body shop, very helpful

Does great work!

Excellent work and service

Always good assistant

These guys are great

Honest thorough repairs

Awesome service

Very professional

Awesome