Phenomenal experience, they go above and beyond to make sure you’re in a safe vehicle. Excellent customer service.

Jessica has to be the absolute hands down best sells associate I have ever dealt with. Great hospitality and does everything she can to get you what you want! Would definitely recommend seeing her.

Friendly staff, Josh is working hard to help me get the perfect car for me! Charles was very informative and helpful as well. Thanks guys!

Place was awesome I was not pressured at all and it was great and they have really good cars and trucks definitely will be buying.

I saw M and L AutoSales after leaving another Bigger Car lot disappointed and frustrated . So I was greeted By Jessica and i told her my situation and what i had for a down payment. Well within what was like an hour becaused I had arrived at just about closing time.So I came back Monday morning and signed my papers and drove off in my 2007 Chevy Impala Lt. I will comeback and deal with them anytime .THANKS VERY MUCH JESSICA AND M and L Auto Sales Radcliff Ky !

Even after repo I still have to give 10 stars they were really good too me they work with me as much as they could miss my car it great car had it 2 half years lost my job but they went as far letting me keep month after I lost job thank you sorry I had give it up

This is a great place for anyone in need of reliable dependable transportation at a affordable price Jessica In the incredible team she works with helped me when I was having a very rough day due my situation they put me and my babies in a nice clean dependable car now we are back on the roadThank you M& al

R J Price is a well seasoned and very respectable salesman who is not pushy at all! After our vehicle was totaled we was back to get a replacement vehicle and I requested for him to help us find our next vehicle. We was treated as VIP from the moment we arrived until we left with a great vehicle!#Satisfiedcustomers

Had no problems getting a car even though I had bad credit. Great service and good selection of used cars. Sales rep was great.

Used to be great owners but since new owners took over they are stingy, wanted to trade my truck I bought from them a year ago to a small car and was told my balance needs to be 3000 or less. I still owe 7000 on a truck that isnt worth that much to begin with.

By far a good day at ml auto had a very professional gentleman help me thought the process came to my house and picked me up couldnt close the deal but meet a new friend the rest of them yahoos should watch and learn thanks D

This place is a joke...if you go here you will regret it I promise. I bought a car from here broke down the first night I had it. I took it to the mechanic he told me it as rigged to make it 20 miles. I took it back they told me this is my baby and they are not going to fix it. So I had to keep it. Oh I knew someone that got a car from here and paid it off. But had to put a lot of money into the car. Then he went to get another one they wanted big down payment. So when they tell you that you pay off a car you get another one for 1cent own is a lie. If you get a car from this place good luck.

Great expierence.was told Under new management so i thought i would check them out they have better selection of cars absolutely. Chris the manager . awesome guy to work with....our salesman (josh) was great he went out of his way to help even after hours. highly recommend

Went to look at cars on Sunday because my husband works 6 days aweek as we was leaving was pulled over by local police. Maybe if they dont want people in the lot looking to buy a car there should be a gate up so people cant enter lot. Will not even consider buying from people like this. I would give a 0 star if I could.

Great customer service and quality vehicles the sales guy josh rowley is the best ive ever dealt with at any lot

I would not recommend them. They r nothing but liars and cheaters. Made a dry run after they said i was approved. Went up there and they told me that they cldnt sell me a vehicle.

I am very pleased with how easy and quick the purchasing process was at M and L, I have never been to a Carlot where the whole process took less then 2 hours. I went there knowing exactly what I wanted and left with exactly that. RJ was our salesman and he did a fantastic job and was not pushy. Thank you guys for helping get me back into a great pick up truck again.

Do NOT buy a car from here. You’d be better off riding a bicycle. 😂 They expect a payment ASAP after already selling you a vehicle with high mileage and paying 300% more than the market value. You may think after pulling off the lot you have a nicer vehicle than previously BUT BOY you were wrong. At least your current vehicle is able to even GET YOU to M&L auto. The vehicle i have now, after about 3 months after purchasing, now no longer works and they’re still going to expect a payment. Hahahaa. Jokes.

Decent vehicles, friendly workers, high prices.

Great place to get a vehicle josh helped me an my wife get approved with little money down an we were in our new car less than 2hrs amazing service thank you M&L Auto sales

Horrible people asked a simple question about them buying my car and Kenny decided to thresten me over Facebook. Stay awayy!!!!!

My experience with M & L was great I had a choice of Ford or Pontiac. I went with the Grand prix.

Glad they helped my nephew secure his first ride. Good people.

I was looking for something affordable vehicle And came going back and forth because I wanted something with some what low miles and something that caught my eye because let’s face it I was gonna be paying for it. After 2 months of going back and forth I seen a car that caught my eye. Jessica helped me and she was not once pushy as some car sales people are. She understood where I was coming from from the first day 2 months ago. She kept me updated with what I told her I was looking for. After two long months she got me in my Kia that I fell in love with and had everything I was looking for. Clean low mileage and in price range. She fought what I could do and got it. It was easy process I told her and she did all the work!! Jessica is the person to go see if you need a new affordable ride!!! Thank you Jessica for being so nice and helpful!!

I came into M&L autos thinking its just another buy here pay here lot. Well i was wrong i was immediately greeted upon arrival by ISAAC and he listened to what i needed and what i was looking for. he was very patient with me while i decided between several cars and not once tried rush me or push a sale onto me. And when i finally decided on a car he went above and beyond to get me the best deal he could. This is my first time financing anything and he made it easy to understand. Thank you issac and the team at M&l autos.

We bought a truck and it run hot going home. Were hoping it just needs a thermosate.

JESSICA is the girl to see here. She takes her time to make sure all of your questions are answered, she wasnt pushy and worked with us to help us get the cheapest insurance possible. My insurance was around $380.00 / month. After Jessica was done though Im now paying $195.00, IDK how or what she did but Im extremely happy with my purchase and recommend going to see JESSICA for your next auto purchase. You wont be disappointed!

Was there looking at a car,they were very informative,pleasant,and courteous.

Even though the prices are a little high, Ive had nothing but good experiences here so far. Jessica is amazing. She went way out of her way to help me get the vehicle I wanted. Even after hours. If there ever was something she wasnt sure about, she was quick to figure it out. She will definitely do her best to work with you. Thats for sure. I highly recommend m and l auto.

M an L auto is a great place to shop for new/used vehicles...I jus recently purchased a 2013 Chrysler 200 from M an L auto runs great i love it but it wouldnt have been as painless as it was had it not been for Jessica the sales woman...she helped with every part of the process an made it alot less complicated an enjoyable. I would for sure recommend M an L auto in radcliff to anyone that is considering buying a new or used vehicle they are down to earth great people all around. Thank you Jessica an m an l.

I have never been told that a car dealer would not sale me a car until I went here. They will ONLY sale you a car if you finance it through them. They will not let you just pay the car off when you purchase it (no cash sales).

Cars too expensive for what they are

I came here looking to purchase a car for my daughter, something that wasnt too beat up and affordable. Dont get me wrong the cars were nicer than I expected for a buy here pay here lot, probably couldve earned my business if the sales person wasnt so pushy. I dont remember her name, but as I was slowly pulling through the lot checking what they had available she came up to me. I get it, shes in sales so her approaching is expected. But good Lord she was knocking on my window BEFORE I even stopped. The worst part is she didnt even know what she was doing. She kept talking to her coworker at the desk next to her asking him what to do. If you dont know your company process why are you allowed to approach customers? Learn what to do by shadowing first and then when you know the process help customers out. I would recommend setting an appointment with something who knows what they are doing before making the trip because I do not wish my experience with this lady on anyone.EDIT: Just my cousin said her name was Jessica.

I have been happy with my purchase. Yes along the way it has had a few things wrong, however it is a used car lot. That means the vehicles are gonna be inclined to have things go wrong. If you buy a brand new one give it 5 years and it will start going down hill. Good people with good service and from what Ive seen good cars. I will make another purchase from them.

Love this place!! All the employees are very nice and they always find a way to work with you. Love my car and it’s a very affordable payment!!

Had a great experience with this company and our sales rep jessica was totally amazing. Definitely will recommend anyone looking for a decent car visit them

I went to M&L to just look at cars, Jessica approached me and was so sweet and helpful with everything and got me into my truck, with affordable rates love this place and will reccomend to anyone!!!

Dont care what any of these bad reviews say. M&L auto sales is the best car place to get a vehicle, they have been so nice to my wife and myself and were the only ones that were willing to help us out and got is into a very nice 2007 Chevy impala. I have already recommended them to everyone that has ask me where I got our car at. Thank you M&L auto sales your the best

Jessica at M & L Auto Sales she is very sweet and willling to work with you and help you with whatever you need and get you into the perfect vehicle and the vehicle you want. She is willing to stay after and help you. She will make sure every question you have is answered. If you go to M & L Auto Sales ask for jessica

So my experience at m & l auto sales can be said with one word valor a woman named Jessica took 6 days out of her life to help me find the right vehicle and now i am able to accomplish all the things i need for my job thank you Jessica you are a very good woman and if you get a vehicle and it breaks you might have drove it to hard or didnt look at it thoroughly because my truck is awesome sauce

This place was awesome great hospitality and very helpful especially Jessica if you need a good vehicle go see her....

Not a place I will recommend to anyone ever! RJ was a nice person. Friendly. The ones that did the paperwork are arrogant! They lost out on $2000.00 down and future on time payments! Very, very disappointed!

Extremely nice staff. RJ worked very hard to fit payment of 2008 Buick into my budget. Then went above and beyond to find me affordable insurance, beating my company by $75 a month. Thanks guys!! Nancy

Ive bought 2 cars from here and have had a great experience! Jessica is amazing she was very helpful, not pushy( i took 3 weeks to find vehicle i wanted), and she went the extra step of following up with me since my purchase!!

Bought a great Hyundai from Isaac and he is fantastic if your looking to buy a car go see Isaac

I dont care what anyone says, m&l is the best used car dealer Ive ever dealt with. They are fair priced vehicles. And if you test drive before you buy and you notice something wrong theyll do the best they can to fix it. If you make your payments on time, which you should do with everything in your life. Then you will have an excellent experience with m&l auto sales.

Worst expensive vichyle the charge

The customer service was good but they still sell bad cars. My check engine light came on a few days after I bought the car and they said unless the engine blows up they cant take it back. I dont recommend them unless you really need a car.

Super folks. They have something 4 EVERYONE😊

Rj is the man! hes professional and not pushy makes our 3rd purchase from M&L and Rj will forever be my salesman!!!

(BEWARE) (BEWARE)This carlot people are crooks not even kidding....I got a truck from this carlot it been a nightmare....1600 dollar worth of work and I only hadnit for 2 weeks ...2006 after interest 17 thousand dollars for it....I had to drive 5 different trucks to get one that even able to drive off the lot....one truck broke down 1 block away....I came after I made my first payment after spending 1600 dollars....I gave them hell and one of the salesmen says...smiles and says are get our cars from floods and wrecked and rebuilt again be careful on this carlot

Issac was so patient and very trustworthy

This place is a joke! Don’t go there to buy anything very rude. Yes they will sell you a lemon fix it and give it back worse this is my second lemon they have put me in due to first being a lemon and now this one. Very rude service in the sales department!

Great places to get a car high miles better than catching the trac bus drive the car hard before signing look at everything on it windows up and down look at the oil level check engine lights and any thing elseCar tires to all so tony dealer for people is across the street from m/l auto go there to.

Thank u jessica Underwood for getting me truck I actually liked ...

Excellent service. Friendly. Allen is the best sales person to have he goes up and beyond what he needs to. I highly recommend him.

This place is great and really care about its custmors, theres a. Crisis going on in the world and there helping out and all they want is a good praise ......god bless for your help during this crisis.

They took time and got to understand our situation got is through the process and in our new truck in no time. They are very friendly and respectful

Implied Warranty of MerchantabilityThe most common type of implied warranty is the warranty of merchantability: The seller promises that the product offered for sale will do what its supposed to. That a car will run is an example of a warranty of merchantability. This promise applies to the basic functions of a car. It does not cover everything that could go wrong.Breakdowns and other problems after the sale dont prove the seller breached the warranty of merchantability. A breach occurs only if the buyer can prove that a defect existed at the time of sale. A problem that occurs after the sale may be the result of a defect that existed at the time of sale or not. As a result, a dealers liability is judged case by case. Hope this helps someone.

Anthony was amazing and didn’t hesitate getting me into a car quickly. Made sure I was taken care of. Ask for him!

They make it very easy and affordable to do business with them. Chris, the salesperson was helpful and knowledgeable..

They removed my first review these mfas think they cute

Little high price on trucks

No thanks I have herd horrible horror stories about this place and still decided to check them out. Not only did they try to charge me extra because my license was in a different state. I felt like they just didnt want to sell me a car. Well Im glad I avoid this huge might have been mistake. I mean Who would want to pay on a LEMON for months right. GLAD I found a truck somewhere else that likes money.....

I got a Honda odyssey back in December. Buying process was easy! Love my van! No problems whatsoever!

Nice looking cars from the highway, but the prices are too high for a vehicle with no warranty. Buy from a reputable dealer instead.

The most friendliest people there and Charles will help you out all he can as well

Ask for Chris, very patient and helpful, He remember what I wanted and needed, now I have the car I love. Thank you Chris so much.

Sold my employee a 2006 nissan with 160k miles on it for 9 grand and then 25 percent interest rate. I understand the interest rate because he has no credit but 9 grand for a 2 grand car thats predatory. To top it off the check engine light came on within 2 days of him buying it reading bank 2 o2 sensor. This is a little to convenient and I garauntee the check engine light codes were reset before they sold it to him. unless you want to get screwed over I would stay far away.

Dont buy a car there!! Every car that we test drove had major issues.

I went to m&l and got my Ford escape and R.J was very helpful and kind and took his time to explain everything ..I would definitely recommend them to anyone of my friends my car runs good and its beautiful thanks again you guys for helping me get into my new suv

If you have absolutely no choice in financing, this would be the place to go..you may pay 6900 for an older vehicle (2000), but youll have one and you can build your credit off of that... this may be a place for your childs first car if you want to build their credit, or teach them how to fix cars... other than that theres no reason to stop by.

Just rude an never hear anyone say they got a working car.

Chris in sales was great maneger was also great worked with me happy to do business with them

Friendly helpful service. No warranty expressed or implied means just that. If you buy a used vehicle then you buy used problems. M & L is in the selling business not a repair shop. You agree to their terms when you purchase. Im grateful to be able to buy a car when no one else will give me credit.You cant play if you dont pay.

Very great service and got 2 vehicles ...n they r awesome i definitely recommend u give them a chance

Rated 0. Can we say LEMON? Yes family owned business, my opinion wanna be Gotti family. Jim the Manager with his slicked back hair and gaudy jewelry really a slick typical car sales person with his Hey Man and Buddy - Bought car for 3K over blue book, understandable since buy here pay here but only was able to drive car ONE DAY. No dash lights on when car was purchased, next day check engine light came on checked with Advance Auto and there were 12 codes. Makes me wonder if they reset the light before we test drove. Oh, and now I understand why test drives are only two blocks - they say since you are covered by insurance on the cars you cant take longer than two blocks. Funny other car lots let you. Called Jim and he refused to do anything - I told you several times no warranty, again understandable but really. Before first payment is even due. Also, I was being very nice on phone trying to see if there was ANYTHING they could help with, he hung up on me. NEVER BUY HERE

I have purchased 5 vehicles from here since they opened years ago.

Ive had my 2006 Ford Escape for 2 months and things have been wonderful. Im pretty sure most negative reviews on this place are people who missed a payment within the first 5. And for any repairs just pre-emptive strikes against possible oil changes and a tune up. Love my truck and M&L auto thanks guys.

Not all employees this applies to some good people work their but most of the people is driven by greed which is why their customer service is just a show in person the smile and go through the whole pitch but when they arent face to face that when the customer service falls away just be very careful of who you get on any business with them cause some are two faced in my experience

Was buying a car from here. Didnt have the car 2 months and the clutch went out. Fixed that then the O2 censors went. After that the car starting having electrical problems. Wanted to trade in for something else. Was told I couldnt. So I sent the car back and they were complaining about dents in the car which were all there when I first got it. Then they tried to guilt trip me into keeping the car. This place would be a absolute last resort to get another car. You would get better cars and service at a junk yard than here.

Very laid back and easy to work with.

They were rude. Wouldnt give a customer who was in the hospital with kidney failure a one day extension so he could get out of hospital to go to his bank. The day he wanted the extension for was July 4th. The bank was closed anyway so the car lot wouldnt even deposit anything until July 5, the day he would get out of hospital to make the payment.

Made payment, employees are friendly and nice, but kinda upset cause the man we normally deal with doesnt work there anymore

This place is a total joke and a waste of time

Repossessed my van. I called TWICE and told the lady who called me to pick up the van after I did not make a full payment. She called me to tell me that my partial payment was rejected and I could pick up my money order at the office. I told her to mail it back and to pick up the van because I had no means of returning back home if I drove all the way to Radcliff, Kentucky but she told me NO, I had to come there and pick up the M.O. Anyway, the repo man seized my van at 11:00 p.m. on Friday night after I volunteered to give the van back 2 times before he came to my home. I asked for my stuff and he refused to give it to me although I said take the van as long as you let me unload my personal possessions. My insurance company insisted upon 2 months in advance although I have been a customer for more than 21 years. My insurance went from $50.00 a month to $280.00 a month. I had 1 fender bender with a parked truck during all those years. I have been driving since 1966 and I never caused a collision with another vehicle on the roads.

No integrity whatsoever bought a vehicle blew motor five days later will not stand behind their product I understand it is purchased as is but you would expect a little more than a week out of the vehicle! DO NOT DO BUSINESS WITH THESE CROOKS!!

Strongly recommend to AVOID at all costs. Establishment is awful, staff are unbareable and overwhelming and the vehicles are ALWAYS of low quality with high costs! Do NOT believe ALL USED CARS should be this broke down for such high costs! Avoid this place!

Nice sales people, great selection of cars, trucks, and SUVs.

Took forever but left with wheels. Thanks guys 😁🏁

Very friendly and personable staff. Not pushy as most car dealership are known.

I to brought a lemon! Havent even had my car for 2 mos and now it breaking down on me. Check engine light one took to auto zone 4 codes came up on this piece of sh**. Called Jim to see what they could do about it. His a** no help at all. All his a** kept saying was no warranties. OK but I havent had this car for 2 mos. I understand there is going to be problems but this soon after U buy it? Had I known how dishonest these people where I would of never got a car from them. Please BEWARE OF THESE PEOPLE BUY AT YOUR OWN RISK!!

Ive yet to have any issue here, my credit is shot so they helped me out. Cant say Ive had a car anywhere else thats better. This is the second buy here pay here Ive been too. And they helped me out. Ive had vehicle for almost a year and a half and not a single issue just of course oil changes and the usual maintenance you do on any vehicle used or right off the line.

Do not go here they are too high they charge you so much for everything go to flowers Auto sales they are the best

Dont ever buy a car from here they sold me a LEMON the car done broke down on me 3 times in the cold with my girlfriend whose 9 months pregnant...I called them to ask for an extension on a payment till next week and they said no its our problem and hung up on me I called them back and told them that if it gets repossessed then Im not paying to get it back out so she insisted that I drop off the car and walk back home in the cold I told her that I wasnt doing that so she said OK fine the recovery agents will be there tonight to pick up the car... Dont buy a car from here they are rude,liars and a bunch of scammers

Buy here pay here. High prices, cars arent very good. Avoid if you can

Ive had zero issues that others state they have. Ive made all my payments on time, car runs great, Ive replaced suspension and battery but all due to original wear and tear. Friendly staff.

O STARS! I had my car for a MONTH! I got it on 11/2. A candy apple red 02 Monte Carlo, was beautiful on the outside. When we first got the car everything was fine. On Day 1 anyways. On day 2 the check engine light came on. We took it to Autozone for a diagnostic to find out that BOTH O2 censors were bad. By the end of week 1 we had noticed a slip. we payed attention to that of couse. By the end of week 2 I ended up buying new tires to replace the ones that were so worn out, they were shredding. Thats no big deal. Thats regular maintenance. When we got back into the car (after replacing the tires) we noticed that our low tire pressure light was on. My Fiance stopped at the nearest gas station to fix it. Tires were not low. Couldnt get that light to go off. Dealt with it. On week 3 our change engine oil light came on. Ok thats fine too. I can do that. I went on 11/30 and purchased all necessities to have my fiance change the oil. DEFINITELY NOT HIS FIRST TIME DOING AN OIL CHANGE. HE KNOWS WHAT HES DOING. SO! He changed the oil. Went to take it for a ride and notices that oil is just POURING out the under carriage of the car. It was like you turned on the water in your kitchen or bathroom. We couldnt get it to stop. I believe the heads were warped or something since the oil was coming from the bottom of the transmission/ engine. Dont judge me I dont know much about cars. I do know how to take care of them though. I called M&L to let them know whats going on and got nothing but attitide from the horrible front desk woman. She told me I HAD TO PAY THAT PAYMENT NOW! I informed her that I would not since I hadnt even had the car a full month before this happened. They wouldnt even take a look at it. Wouldnt get my family into a different car or anything. Finally the tow truck driver got there (3 days later) and informed me that its not the first time he had repod that car for the same exact problem. This place is crooked as can be. Hopefully my experience will keep you from going there.

Great place . They stand beside what they sell

Good place... very nice... very helpful