I dealt with Anton. Great guy. Here is what I really likes for me... the price was the price! Honestly it was the cost of the car + tax and rags and a small dealer fee (this was a very high fee at other dealerships!) Price was very reasonable in todays market! There were some scratches on the bumper the dealership needed to fix so they kept the car to do the repairs. Unfortunately hurricane Ida hit and the dealership was flooded! My car was under water and totaled! Sucked! My insurance covered the car and BM Motors covered my deductible (which they were not obligated to do) I would say I had a very good experience with them. Obviously my car getting totaled sucked but it wasnt their fault. I feel they tried to make it right. I would definitely but from them again!
Oren and John were awesome! This is my second car from this dealership I wouldn’t purchase a car from no other place! Courteous and friendly Respectful.
Loved having Arthur help us out! Honestly made it really easy for us and worked to get us the best deal. Super duper personable
I cannot believe how great my experience with this company was ! And to think, I found them by accident looking for another company. I came in contact with Mike and he made this transition so great! Mike helped me and answered all my questions and concerns and what made It better was that I did not have to physically be there! I even had my car delivered to me! And the person who delivered It was very nice and knew what he was talking about ! So I appreciate the young mike (who delivered my car, and the other mike for making this a great purchase and smooth transition from my Honda Civic to a BMW! I Love how he did not make me feel like I was just another sale, thank you for all that you do!
Great team of people working together to provide an excellent experience. Oran helped me and my daughter with the purchase of vehicle, and John was also great in explaining the warranty option and pricing.
BM Motor is a great place to look for a variety of cars. All nice, in great condition, and at great prices! And the customer service is amazing. Sergio helped me out today and made the whole process fly with ease. Highly recommended!
Thanks Anton for perfect service! Everything went very smooth. Im buying a car for my wife from you.
So I just bought a vehicle this past week and I had the best help I could ask for. As stressful as it was looking around, my salesperson really tried his best to get me the best deal he could get me.
Nice cars priced right and great people to deal with. I flew in from SC to buy a car here and I can tell you the experience was flawless. Anton was a pleasure to work with and took care of me from start to finish. He was prompt, efficient, and courteous from time he first answered the phone until I picked up the car and beyond.What more can you ask for???
Very good service with Anton, at BM motors. Quick and efficient service and was able to work a deal. Recommend
They are amazing here! I went in hoping to get into a decent car that would get me and my daughter around, and instead they got me into the car of my dreams!
All I can say is that I had an enjoyable experience at this dealership. Sergio worked with my wife and myself to get the best possible deal. We are extremely satisfied with our purchase and would recommend anyone looking for a used car to head on over there.
First, I imagine most of the reviews on google here are fake. I encourage you to check out their yelp reviews before going in.I bought a 2015 honda civic, with about 50,000 miles on it. In my first week of owning it, the TRANSMISSION BLEW! I brought it back in and they repaired it which they are required to do by law. 2 months later, dashboard lights lit up. I take it in to a local mechanic, and sure enough, they didnt do my repair correctly and my front axle seal started leaking oil, needing a replacement, as well as ruining my lower splash shield.In 3 months of owning it, Ive spent an additional $1,000 of repairs that I did expect.Now, if you know anything about civics, a blown transmission at 50k miles is unheard of. Sergio, my salesman, before buying this car assured me it was inspected and perfectly fine. STAY AWAY!!! Once they repaired it after my transmission issues, I was assured once again that it was fine. Either these people are liars, completely incompetent, or a sad combination of the two. I also worked with the managers Jon and Vlad, who both tried to ignore me on multiple phone calls and emails.PLEASE read other reviews sites before going in to get other opinions. This place is terrible and I intend to report to the NJ Division of Consumer Affairs.
Anton took care of my wife and I today while buying our new Subaru, we were honestly dreading the process as it could be stressful, but Anton made the process smooth and not stressful at all and was not looking to take advantage of us. Very glad he is the person we first talked to when we walked in and would definitely recommend asking for him if you are coming to this location and want a stress free process
I would definitely recommend anyone I come across to get a vehicle with THESE GUYS. I am extremely happy that I came here first and didnt need to go anywhere else!
Arthur reached out to me after I inquired about a car they had for sale. He was very professional and patient even after I changed my mind about my trade in. Within a week my car was shipped to me in good condition. Arthur is very professional and communicates really well. Smooth process and I will buy another car from BM motors because of the service Arthur provided
Yoooo.... OREN was/is the man to talk to over at BM Motors.... Excellent service... Always a pleasure shopping there.ReconRentals.com
Anton did a great job! He helped me with numbers and car switch. Higly recomended!
Awesome sales rep. He was patient, informative and friendly. All of my questions were answer. He also worked with me based on my budged. Would definitely recommend this place to anyone trying to purchase a car.
I am extremely impressed with this place. I dealt with a salesman named Anton. He was very professional and not pushy in any way and very honest. I will for sure recommend this place to my friends and family!!
Repair services here are top level. They changed the oil for me, rotated tires, and gave some valuable advice on future car maintenance. I appreciate it a lot!
Anton did an AMAZING job with the car of my dream. Very honest salesman. He went above and beyond to match our budget and service was unbelievable as well!!! Will definitely recommend this place for my friends and family!
Excellent service. Ask for Anton K. Is there such thing as an honest car salesman? I’m not sure, but Anton comes in pretty close. I traded in my vehicle for another one, and the key thing is that he didn’t try to low-ball me. It was no-frills and clear cut deal. One thing that everybody dreads when going to a dealership is the constant sales tactics and having to deal with all the ‘extras’ that are offered. Not here. I was in and out with my vehicle at hand within a couple of hours. He was accommodating and patient with the process- and even though there were a couple of snags on my end, we stayed the course, and we were able to accomplish the task. I traveled about an hour out to get to this dealership, but it was worth the trek. All the other ancillary staff were courteous and hospitable. 10/10 would definitely recommend. If in the Rahway area and looking trade in, come to BM Motors, and ask for Anton. You will appreciate his equitable service. I sure did!
An amazing experience! I found the perfect vehicle online and decided to come in the next day to look at it. As soon as I got there, we test drove the vehicle and it was great. An hour later it was mine!
Wonderful sales team... literally the fastest car buying experience that my husband and I have ever had.. spent a total of 2 hours tops even with a test drive.
Anthon is the best dealing with this process, Thank you, all smoth, attention is great
What an amazing person! The sale was very quick and seem less. Great customer service and will recommend
Excellent service, Exceptional shopping experience. Just like family, very warm and friendly. Oren was my sales person, thorough and very focused with a great sense of humor. The whole team was great. six stars!!
Sergio made our car buying process smooth and easy. I live out of state and we were able to do everything by phone or online. No hassle. Highly recommend Sergio for a non stressful car buying experience
After being frustrated with multiple dealerships for dishonest pricing and tricky sales people, I found that BM Motor Cars has one of the best collections in high performance cars what I was looking for! They were transparent with pricing and Anton was very nice to work with. I am very happy with my immaculate Audi S6! The best thing is their sales people dont disown the customer even after the sale is complete! Anton helped me to get a cosmetic issue fixed a week after the sale was closed! Ill definitely recommend him and the dealership to anyone and will come back for my next car! Thank you Anton and BM Motor Cars! You guys are awesome!
Excellent service. The team are very helpful. Sales rep Anton followed up from beginning to end. Outstanding.
My best car shopping experience yet. The staff was excellent to work with. Very professional team and facility with a great taste in QUALITY cars.
Great selection of vehicles to choose from. Some nice imports available. Bought an Audi SQ5 got a good deal on it too. The salesperson who assisted me VAL was fantastic. Answered all of my questions and even got me some extras thrown in with my purchase. Went here originally to look at two completely different vehicles and wound up buying the SQ5 that same day. Very satisfied
I am very grateful to Mr.Sergio‘s introduction and patient explanation for my car purchase this time. It is of great help to my car purchase.
Highly efficient repair services! I left my car here to do oil change and tire rotation. Picked it up the same day after the service! Super fast and experienced team!
Purchased a 2016 BMW 435i x drive from BM Motors 30 Jun 2021 with a 90 day 3000 mile warranty. On the drive home to MO from NJ a drive train malfunction light came on just 5 hours after leaving the dealer. The vehicle only had approximately 22,000 miles. However the vehicle was diagnosed with a bad turbo. However, the fine print on the warranty states all repairs must be made at the dealership. So the bottom line is there warranty is worthless if you live out of state.
BM Motors has a wide selection of used cars. They had the car I was interested in and had rave reviews. I had to check them out. I was fortunate enough to have Anton as my sales rep. As a first time car purchaser, it was a joy to handle business with him. This was a new experience for me and he made it as smooth and painless as possible. Even after the purchase, he continues to provide excellent customer service and answer all my questions. John, who also assisted in finalizing our contract was wonderful. They helped me get the best rate possible. I cannot say enough about the level of high quality service this dealership upholds to. I am impressed. I would highly recommend them to anyone I know.Edit: Post purchase customer service was lacking via phone/email. There was some resistance in shipping my license plates when it seems to be standard practice elsewhere. When they did send my plates, they didnt provide me tracking number like discussed. One week later, I found out it was delivered to the wrong address (incorrect address on the label). I had confirmed my address multiple times via email and phone. had to call Fedex myself to file a case since no one was getting back to me.
Bought a vehicle from here this week, and I am so happy I went there! Keese was so damn amazing! Thank you! No BS, No runaround, just straight facts!
This was my second time buying a car at BM Motor. Using the same sales person, Mr Anton kerysenko was very direct and transparent with the information I needed about the car. Everything went smooth he gave me the best deal. Very pleased, with the service.
Big shoutout to Roman and Anthony. They hooked me up with the exact vehicle I wanted and made the process extremely easy. I will definitely be back!
I bought a used car here that unfortunately had a broken rear strut. These folks bent over backwards to get me in immediately and replace it at no cost (which is what should be done, but of course not all dealers take care of their customers like this after the purchase...). Everyone all the way up to the service manager was extremely pleasant and helpful. Seriously- best service Ive ever received. I would definitely purchase a car here in the future after this experience.
EDIT: The sales manager Vlad worked closely with me to get the financing issue sorted out. Its too bad I was not able to hold onto the vehicle, but it could have become a much worse situation. Thanks to Vlad and the rest of the sales team, the problem was smoothly resolved.BEWARE THIS DEALERSHIP!! They sold me a car they did not own! Called me a month after I signed the contract to tell me theyre unable to register the car because they could not get the title. Even though I was upset I worked with them to return the car. They gave me a refund on the down payment, but theyre dragging their feet with paying off the financing which I am still being held responsible for! Moreover, the car is now being sold at another dealership, so now Im financed for a someone elses car!! Stay away!
Anton did amazing job by helping us with our new beautiful Mercedes! Highly recommend dealership
Great service from start to finish. Kudos to Jessica and Amber for their help online! Got my new car easily and quickly.
This dealership is the best! They offer fair deals for financing and have a wide range of hiqh-quality cars. Highly recommended!
Anton was very helpful to me buying my first car. Highly recommend this dealership!
Great place to do business.Anton Kerusenko was very professional and was willing to work with me. Did his best to give me the best deal. Such pleasant transaction, it was a pleasure doing business with you. Thank you!
It was so nice to walk into a used car place and get all the details up front. These guys are straight to the point with no bs.
Arthur Hawk was excellent.Answered all my questions and was a fine gentleman
Buying from them is easy!! If you are looking for great financing rates, check them out!
My wife and I’s experience with BM Motors was outstanding from top to bottom. We read reviews before we came to ensure that we were going somewhere professional that wouldn’t rip us off. We made our appointment with Keese who was willing to push back our original time when I had a conflict with work, and he was a pleasure to work with. Genuine and friendly personality with a healthy sense of humor. He took us out on a test drive and answered all of our questions. After the test drive when it came to taking, negotiating and paperwork he was class personified. Never got emotional, sarcastic or anything. He was just honest on what was doable and what wasn’t. He wasn’t trying to give us the run around or pretend that negotiating was something it wasn’t, very professional and calm demeanor. Keese is a standard for what an experience with a salesman should be.We also got a chance to speak with the manager Vlad and that was a great experience too. Negotiating naturally did get a bit tense but Vlad was patient enough to speak with us face to face and walk through numbers with us. Vlad and Keese both were pleasant throughout the negotiating process.During the process, my wife and I both felt that we wanted to do our business here because we knew based on how we were treated during the preliminary process, we would be treated well during and after the purchase. We are very satisfied with our car and are thankful for BM Motors and their excellent service. We would recommend for anyone looking for quality both with cars and customer service.
Just left here with my new car. Anton Kerusenko is the one who helped me while I was there. I highly recommend if you’re looking for a vehicle to give them a call.
Arthur was very nice, honest and trustworthy. He took me to test drive two cars and worked with me on the price for the one I wanted. He kept working till he got me a nice deal! Nice place.
Went in to test drive a car and left out with a brand new luxurious vehicle. The service there is commendable. A very warm and welcoming place. This was my first time ever financing a car and in no way did I feel like I was taken advantage of or cheated. The staff was amazing and very welcoming, I think every single representative came and had a conversation with me even showed me around to cars of there liking. It felt more like a day at a car show rather then buying a car. The service made the experience so much less frightening. Sergio was my main representative and he was an amazing and welcoming guy. The manager was very generous with his numbers he worked with me and even beat the interest rate I came with not to mention warranty included. I am recommending every single one of my family friends and even strangers to purchase from here. They make me want to come in and purchase another car just cause the service was stellar, I was mentioning this car lot to everyone I came into contact with and then some. Lovely place I would definitely recommend, not to mention their amazing arsenal of custom spec cars.
We bought a car from Arthur and we did everything remotely. That is very important especially at this difficult time. He went above and beyond and made the whole process of buying a car online smooth and easy. :) And Personally deliver the car to our doors. Fast, Easy and very convenient. We love our new car and strongly recommend to work with him.
I am grad that i found BM motor dealership. I live in the Brooklyn in ny. I was looking for a car that I wasn’t had any idea what Kind of car I want. I went to a dealer in Brooklyn area one staff told me that here the car are not you looking for, and he shot me this place. Thanks to him. I went to his website and just random choice a BMW 5 series, so after 1 hr some one contacted from BM motor. We went for some detail on the choosing car. And had an appointment for two days later. But the next day I wasn’t busy I gave them a call, then one dealer Anton kerusenko was answering my call, he was happy to show me what they have in stock. I drove over BM motor, when walk inside the store all staff have their smiles in their face, and were nice. When I met Anton, we were going over the car I pick in the website, he show me all the car fax and ect. But I wasn’t that interested in that car. He show me around all availability of the vehicles. I chose few cars, he was passion to went over all my choice cars, but none of them I was interested. But Anton still have his smile and professional how to threat his client. Then he show me this Land Rover Discovery. Everything’s match what I was looking. As I been buying so many cars in the passed most sale person will be felt annoyed and left me off. Anton is totally different from my experience. I been there with him just looking cars it took 2hrs for me to get the car that like .after my choosing car, He was passionate on doing all other paperwork and serving me at the time. I 100% recommended this dealership. And I got my car done the same day and can drive home. Look for Anton, when any one want their dream car. He is a great and professional person.
Anton was amazing as was the management. They helped out with quite a stressful situation with my trade-in where others turned me away. They maximized the equity on my turn in, helped out with providing BOTH first responder and military rebates on the vehicle, and helped me my monthly rates and APR low on a practically brand new vehicle. Anton thanks for everything, and for keeping things quick and to the bottom line.
Author Hawk is the man! Very professional, no gimmicks, straight to the point. Had me in and out in under 2 hours for my purchase. Highly recommend to any and everyone looking to buy a car. Definitely has a customer for life with me.
I was just a walk in client. I needed a car for my son when I went into the dealership meet with Mr Anton kerysenko, i was not sure that he would help me out because had no appointment but, Mr Kerysenko was so nice . I told him that i needed a BMW he showed me what they had . Besides, he gave me a very reasonable price. I was happy at the end of the day. Thank you.
Will definitely return for the next vehicle. It was worth my time to take the 45 minute commute each way 2 times. Thanks for a great car and experience!
Anton was the best. Never been happierWith a dealership. Quick and easy..
I just purchased a 2016 BMW 535D from these guys my experience was amazing. Arthur, my sales guy was extremely professional and well articulated. He got me such a great deal on my car and he even went above and beyond to have a few extra things done to the car for me before I received it. His communication thorough out the entire process was exceptional. As a buyer its very important to me who I buy from and so far this dealership is worthy of my money anytime.Thanks again
Amazing friendly environment. Everyone is really helpful and Im already on my second car I got from them. Thank you guys
Anton helped me back in March and got me into my dream car he helped me when nobody else would all of the stuff there are nice I have met almost all of the and they are All awesome it’s not just a work place they are a family thank you very very much I appreciate it
I had a great salesperson who was super cool with the buying process and answered all my questions I had during and after buying my car. He was a great person to purchase a vehicle from. I will definitely be returning to this company.
Sergio made all possible to make my dream car purchase possible and smooth. All the staff I have met at BM Motos was very courteous, nice, and friendly. Highly recommend this place.
This dealership scammed my daughter and sold her a vehicle that broke down while she was driving back to college on the turnpike.I had to pay 344.25 to tow her off the turnpike and get her to safety. I sent messages to the dealership and spoke to Vlad who is a poor business man about what happened and heade the statement that he hoped it wasnt the engine.I got a diagnostic test run on the vehicle and yes it involved the engine. Something that would not be noticed immediately. So this was a pre-existing issue that was not disclosed.My daughter is a college student and cannot get to work or school because of this.Stay away from this dealership
My husband and I just picked a 2018 Lexus CG 460. We love it! BM Motor Cars is always a top of the line dealership. Sales Agent Arthur Hawk did and awesome job!! My husband called to make an appointment, Arthur was waiting for us and he have everything ready. The process was quit and very professional. I would highly recommend Arthur at BM Motor Cars. We are extremely satisfied with the service. Thank you!!!
This place is amazing and have lots of luxury cars. The sales professional who help me “Manan Verma” woow, he is humanly amazing. Manan helped me from start to finish in less than 2hrs. He did not have to rush the process or anything, he’s just naturally good at it. My Audi A7 is in prestige condition and Manan made sure it is exactly what I was looking for. Thanks to the staff also for their warm welcome. It was a very, VERY GOOD experience. Thank you.👍🏽
Today I was welcomed to an amazing team at BM Motors Cars and honestly I had an amazing experience there. Also I purchased my Vehicle and I am 100% satisfied of the outcome. Thank you Arthur and the sales team. I recommend choosing this dealership to anyone. Thank you Once Again!
My sales person, Arthur was amazing. He made the process of buying a car so simple, easy and quick. Arthur got the best deal for myself! This was the quickest I have ever purchased a car before! I will definitely come back for my next vehicle!
I bought my 2016 Escalade here and they are the best. I would recommend this place to everyone and you wont be disappointed.
I bought a Range Rover Supercharged from Mike and Vlad here and I left very happy. The car was in great condition and I was very happy with my purchase. I even came out of state from MD because it was such a good deal. The process was easy and enjoyable.
Great place ! Wonderful people. Anton was very polite and helpful. Showed him the car i was interested in and my budget he made it happened. Thank you ! I would Highly recommend this place for a car .
I bought a 2013 BMW series 3 and got an amazing deal with my sales guy Arthur. He is so professional and has great interpersonal skills. He took his time to find the perfect car for me. He is truly passionate about what he does and is dedicated to make sure you are not only satisfied but really enjoy and love your car. Thank you again I will be back for my next car!!!
Excellent Excellent Excellent.... They are the BEST!!! Juan who no longer work there was my salesman and made it happen. I recommend for anyone to get the BM Care Warranty whenever you purchase your vehicle because its just a very smart investment. I had about 2 minor things that needed to be addressed and they took care of it without incident. This was last year October 2020.In addition I did receive the best rate compared to another place I went to a week before who tried get me to pay 25% for a 2012 Mercedes Benz AMG where coming here Im paying 13.22% for a Black 2017 Hyundai Tuscon Night AWD (literally brand new - less than 29,000 miles on it) very very clean inside and out and it runs in EXCELLENT EXCELLENT EXCELLENT condition and its very very fast on the road and it goes from 0 to 60 in 5 seconds.John in financing was also excellent because he went thru all the paperwork step by step so no one can state there are any hidden surprises because you will know everything you need to know about the vehicle your going to purchase but its up to you as the consumer first to ask questions that you need to ask since you are the one purchasing the vehicle (your responsibility not theirs).I purchased another 2017 Hyundai Night in White AWD from another dealership one week later only because BM Motor Cars didnt have another one but if they did in White at the time it would have came from them. The other dealership was an actual Hyundai dealership who charged 22% and the only only reason why I purchased it from them is because my wife wanted it in the white version and they were the only ones at the time who actually had one in white in the entire tri-state area at the time.I gave the black one to my daughter.The point is BM Motor Cars is the BEST DEALERSHIP EVER!!! and I will recommend them to everyone.
Its been 10 weeks since I purchased a bmw 5 series from BM motors,the service at BM was great,but the car has alot of issues and the sales person has been hiding from me... Dont buy from them...
Big thanks to my man Sergio with BM Motor Cars and giving me the best deal, Im recommending this place to everyone who want to get best deal and excellent costumer service
I wanted write few words, because buying process here was best and smoothest I ever had.. Arthur was our salesman and Im very happy that we got him to take care of us to close that deal. Arthur is very kind and energetic person, responsive and always got back to me with the answer when he didnt have it right away. If I have a next car to buy in the future, for sure first person who will I call would be him. Dealer itself, is also good place to buy a car as they have a lot of cars in stock and in very good shape, I bought my dream car Audi Q7 👍😁😉😀... vehicle is in very good condition and what is more Im impressed by pre-delivery inspection how much been done by service.Very, very recommend Arthur and dealer !!!
At first, i was a bit skeptical about this, but as i walk in they have immediate service and hospitality, they have a variety of cars to choose from, but you should check on their website before expecting anything. I really want to thank arthur, he made my life easier, he handles everything, guides you through the steps, and knows what hes talking about if you ask me 10/10, ive went through multiple dealerships and its always a week for “this” or another day for “that”. But i walked out with the car same day. Thank you Bm motor
Great dealership, friendly staff, very clean and good variety of cars. The salesman Anthony was not pushy at all and we were even able to work down the price.
Frankie in the service department is the best!He makes sure your vehicle is safe and has all the repairs needed. He goes out of way to complete the work as soon as possible, keeping you updated in the process. I’m very happy with his service and the great job everyone there does.
Bought from these guys and it was a great experience. They really look out for you and they bring a lot to the table. Friendly and professional guys working there, great deals on great cars
Auther worked on my purchase. He was very kind and know well about his product. He explained everything really well. I had to text him during week day and he gave all the information that I need to know. It was really great experience working with Auther. I totally recommend the dealer and Auther to my relatives! Thanks!
Anton kerusenko did a great job helping us with a purchase of Toyota Highlander
Jessica who’s the sales manager was by far very helpful and the only one I would work with.
Anton is a highly professional and kindly walked us through the process of purchasing from out of state. It was worth our 3 hour drive to do business with Anton and BM Motors. We got a great deal and a fabulous Subaru in excellent condition.
Nice selection of vehicles, and great service. Thanks to Jon it was easy to get approval for financing. Highly recommend this team!
I got my first used car from them and it runs smoothly without any major issues. I stop by for small repairs here and there and they always treat me with so much respect! I highly recommend them to everyone!
I have been looking for a 2017 Q7 with low miles and a decent price for quite a long time, I stumbled upon this beauty after a deal that did not go thru. From the get-go I requested to talk to Mr. Arthur Hawk and he really helped me from day #1. He is very professional, he will keep you updated on everything (good or bad), he did everything I’d ask for during the transaction, he went above and beyond the call, he even shipped my car from Jersey all the way to North Carolina for FREE, who does that? I could not be any happier with this salesman and the vehicle that I ended it up buying. I would recommend him and this dealership to anyone who is looking for a good and reliable vehicle.
Anton is an amazing sales representative. He was patient, informative and very nice through the entire process. No stress, no pressure to buy. He’s the guy to go to.
No-pressure, didnt feel rushedQuick and painless — the dealership made the process easy.Professional and polite salespersonAttentive to customers needs.No games.. Thank you very much,,GODBLESS👍😇🚀🚀🚀🌗🌗🌗
WORST EXPERIENCE EVERCALLED TWO HOURS EARLY AND SCHEDULED A TEST DRIVE APPOINTMENT. WHEN WE SHOWED UP THEY MADE US WAIT ANOTHER 20 MINUTES TO PULL THE CAR OUT. ONCE WE ABLE TO OPEN THE HOOD OF THE 2016 BMW X5, WE SAW A TOTAL DISASTER. IT LOOKED LIKE SOME SORT OF ANIMAL CHEWED UP THE ENTIRE ENGINE BAY AND THEY DID NOT BOTHER TO CHECK ANYTHING BEFORE WE ARRIVED. WE DROVE TWO HOURS ROUND TRIP TO SEE THIS CAR. MY WIFE AND I WILL NEVER COME BACK AND DO NOT RECOMMEND THIS PLACE TO ANY FAMILY OR FRIENDS.
We had our financing in line before we arrived and though the process took a little time it was smooth with no issues. Very happy!
Sales guys are friendly but the service department sucks! The incompetency of the service staff is shocking. I bought the car from BM motors 2 weeks ago, as part of the sales contract, they agreed to detail and buff and fix a few scratches on the car. They told me it will take a few days do the work, everyone time I called to check the status of the car, there was always some excuses; They misplaced the key, the weather is not ideal for painting and etc. It took them 2 weeks to finally finish the minor paint job. They called me to schedule the pick up and told me everything would be ready when I get there. So I got there 30 mins before the schedule time but the service guy Paul told me I can’t pick up my car unless my sales rep is present, for reason I don’t understand. I already paid for the car, have insurance on it and all the paper work. So it took them an hour to find the sales person that sold it to me and VERBALLY confirm that I actually bought the car. Sure, dont believe my government issued ID. The level of intelligence at this shop is laughable. But it gets better. After they finally got the approval to release my car, they have no idea where the car is. So for the next hour, they had half a dozen different guys looking for my car. Apparently, this is a common occurrence, because there is another customer there that was having the same issue. Now 2 and half hours have past, they finally showed me to my car, only to find that the car has more scratches and dents than when I bought it. Can you believe that? At this point, I have completely lost faith in this incompetent operation, so I didnt even bother to confront them about the additional damage and the laughable detailed job. I drove off the lot as fast I can. Rest assured, I will not step foot in this waste land again and I definitely dont recommend this shop. There are too many options and car dealers out there to waste time and energy here.
Terrence was amazing! He helped us purchase the exact vehicle within the mileage & the price we wanted. Easy-going and low pressure buying experience. Made sure all my questions were answered, taking all the time I needed. Helped me trade in my current vehicle. When signing documents, he made sure I understood what I was signing and took his time with me. We will return customers in the future
Great place! I purchased my first car from an articulate young man named Sergio Zaretsky, and he helped me very much. A great place to scout and purchase affordable used cars from. Friendly staff :)