We LOVE our new furniture! The Lorenzo Leather Motion Set exceeded our expectations. Chris provided awesome customer service and answered all our questions before during and after purchase. The shipping was fast and the setup was professional. The quality of the furniture was as promised and turned our living room into a showroom! Thanks again - EB
The whole process with ordering my furniture was amazing. I was lucky that my furniture set was in stock so it came sooner than expected. Will update photos soon! Oh and the movers were so fast installed furniture in under a hour and assisted me with consolidating the boxes so I wouldn’t have much to bring to the trash being that I didn’t get the disposable add on. Will be ordering my dining room set from here soon.
From the ordering process, to payment, and delivery, this is my go-to when ordering any furniture. Moved to a different state and was able to get furniture for a very reasonable price shipped free that the wife absolutely loved. Bedroom sets are amazing and high quality! Their leather couches are also top notch. Chris and the team were able to logistically go above and beyond to ensure everything came according to our schedule. Very appreciated, thank you again!
I am always hesitant about purchasing items online, especially big items, but this purchase was a breeze. I am so in love with my furniture. Chris was so great, honest and a great communicator. My furniture has no blemishes and the delivery men and their service was excellent. I would definitely purchase from Furniture Depot again.
I was very concerned about ordering such an expensive sofa without seeing it or sitting on it. I called and spoke with Chris who told me the sofa I was looking at was Italian leather so I ordered it. I got the Picasso and I love it! The leather quality is wonderful and the sofa is amazing!
Quick and easy to deal with!the living room set that i ordered is gorgeous!!!speaking with the service team helped me get exactly what i was looking for.We worked with Kathy and she’s amazing. she truly cares about what you need and she went above and beyond to make sure i had all the answers that i needed.Highly recommend!!
Great company to deal with very professional ...Chris was a pleasure to deal with ..
Furniture Depot has gained a forever customer. I was impressed with the personalized customer service no haggle order experience. My delivery service, assembly, and package disposal went smooth and swiftly. I was allowed to inspect my items after assembly and everything I ordered was undamaged without a scratch, broken or blemishes... Highly Recommend especially to all the single women out there!
Ordered furniture for all our condo and we had great experience with this company. You speak with real person when you call them. We worked with Chris and he is amazing person and helped us a lot. We had small issue with one of our piece of furniture but it was fixed and we could not be more happy. Smooth delivery, easy to communicate. Definitely recommend.
Best experience ever! Not only is the dining room set gorgeous, but customer service, delivery and installation/set-up with this company blew my mind. Before ordering this set, I spoke with Chris about whether or not they could hold the set (after payment) until I closed on my new home...he obliged. For two months, he kept me updated on a continuous basis...who does that? Chris does, thats who!! Thank you, Chris, your amazing team; and Furniture Depot...you are the best, EVER!! I HIGHLY recommend Furniture Depot. You will not be disappointed with their products or their customer service.
Bought the dining set. Nice service by the sales and also the delivery.
I had two nice gentlemen come up in set my furniture up for me fairly quick. My furniture arrived early after setting up he let me look to make sure everything was ok before he left. They did a phenomenal job very nice very quick and easy.
My experience purchasing furniture was very easy thanks to Chris, he was professional and very helpful with checking inventory. The delivery guys assembled everything fast and I was very satisfied and content with the furniture I received, it is great quality furniture at good prices. The furniture looks exactly like the online photos. I already recommended this company to my friends for their future furniture purchases.
Furniture Depot has been a wonderful company to work with from beginning to end. Chris was an extremely helpful and professional sales person to work with. They kept us well informed as to the status of our furniture throughout the process.As for the delivery service they use, the two gentlemen that delivered the furniture, were absolutely amazing how considerate they were of our home not to mention how efficiently they put everything together and well they left our home.Make sure you get the white glove service, its worth every penny, especially considering how professional there delivery team works.Thanks again couldnt have asked for better service.Dan
We spent nearly 6 weeks trying to find an entertainment center. We finally found one at furniture Depot. We must say they did a great job of getting the unit delivered to us in a timely basis and in excellent condition.
Awesome furniture store and I ordered from them and I don’t even live in New Jersey! The Alicia bedroom set looks way better in person than the online picture. The set is simply beautiful, heavy, made well, and quite exquisite. It’s crafted well and you may not be aware of this but the nightstands have a plug and media outlets in back of it which is perfect for laptops, iPads,etc. Chris was wonderful, answered all of my questions (and I had many) and put my mine at ease with how the furniture was going to be delivered to me (and I’m in (Maryland). I’ll definitely order from them again!
Very good price (lowest I found comparing various websites). Excellent customer service. Very smooth and professional purchasing process. I am very happy with Furnituredepot. I would buy from them again.
On Labor Day this furniture depot had a very good price for a bedroom set “ it was a fake offer because they didn’t have the item 59995” Mognolia Bedroom Set. Marketing suppose to be about something real. When you go to the site and you are about to buy the item on sale ask you for a promotion code that they never show you.
We ordered 2 sofas sets which we liked from this seller, both the same. Chris and the team kept us informed every step of the way by both email and phone. They informed us there was a delay in 1 piece which was totally fine as we still had to get rid of the old sets. Chris and the team were excellent from start to delivery and setup.When the team came to deliver, they were very fast unpacking and setting up 6 pieces, clearing the packing and very fast in execution. more than pleased. No issues from start to finish.
The dining room furniture I received was excellent quality. The company was helpful with arranging delivery and the team that delivered was also excellent. I would recommend Furniture Depot to anyone. Thank you for the exceptional service.
I had an excellent experience with FurnitureDepot and am extremely happy with my purchase. When the original sofa I ordered was not immediately available in the color I wanted, Chris from FurnitureDepot called me to offer some options. He was friendly and helpful. George and George were the delivery men and they were polite, careful with my sofa, and cleaned up after themselves. Couldnt ask for a better experience.
I am very happy how Christ have taking care of my order. Everything have been deliver and install on time.Thank you Christ
I received my King size bedroom set yesterday. I tried many different companies to get this specific set and Furniture Depot was the only company that had it in stock. They kept me updated up to the delivery date. I am very pleased with their professionalism from order to delivery. My bedroom set is more stunning in person than it is on the picture. Thank you Chris and Furniture Depot!
I cant speak highly enough about Furniture Depot! They came through for us when we were about to give up hope of finding a specific piece of furniture that had been recently discontinued. Chris went above and beyond to make sure we got the piece we needed to complete a large entertainment center. It was delivered today in perfect condition!My advice to someone buying furniture right now...BE PATIENT! Everything is taking longer to come in due to the pandemic. The employees at Furniture Depot were always courteous during the few times I called to check on the status of our order.To Chris specifically:From the bottom of our hearts, my wife and I thank you! We would buy from you anytime, with confidence!Sincerely,Eric & Mona S.
This was my first time ordering furniture online (due to COVID-19) and a little nervous, but Chris went above & beyond to make this shopping experience great. He was personable and professional. The bedroom furniture was delivered on time with care & it is a quality, beautiful set. I highly recommend FurnitureDepot and Chris.
I was very nervous about ordering online and also not being able to see the product in person. When it arrived the movers were respectful of my house. they did not break or rip anything and remove trash for a very small fee. The quality was great i can not make this up. The staff were very knowledgable as long as you have the sku numbers!!!
I took my time to choose the right furniture with the help of a representative. She gave me her direct number and answered all of my questions over the course of a few days. The staff is professional and patient. And the products are well described online. Coincide great with the pictures online to avoid confusion. Plus the quality of the furniture is definitely meet my standard.
I was very apprehensive about buying furniture online. I was looking for months and reading different reviews. But I came along this place and found what I needed. Chris was amazing and very helpful. I was waiting for a carpet to be installed first, furniture depot waited to send my furniture until I had it installed. Everyone there is great! The delivery came and all was beautiful!! The delivery guys were fast and efficient. Would highly recommend this place.
My wife and I were a little skeptical about ordering furniture on-line! But once the Dinette set was received, It was not only Beautiful but very sturdy furniture!!! Have never been more pleased with a home furnishing purchase, Ever!! We will continue to purchase from Furniture Depot! Made a believer out of us!!!!
I ordered a dining set. From the initial order I was told there would be a long delay. Chris followed up with me during the waiting period to inform me of the order status. He also gave me his name and encouraged me to call with questions or concerns. The final delivery was an issue because the truck broke down but again communication was great. I love my set, was extremely pleased with the whole process.
I recently purchased a sectional sofa and office chair from FurnitureDepot and couldnt be happier. This was actually a first for me, buying a sofa without sitting on it first. When it arrived I was more than pleased. It is a beautiful piece of furniture that is both comfortable and functional. Chris at FurnitureDepot was great to work with as well. He followed up several times on the sale letting me know the status of the delivery and also followed up after the delivery to ensure that everything met my expectations both in the quality of the merchandise and the professionalism of the delivery. The office chair I purchased is great as well. I used it all week long and it looks good and is comfortable for a 12 hour day.
This sofa set is beautiful! Originally, I wanted a different blue sofa set but Edwin contacted me to inform that the original one was not in good enough condition to ship out so he sent me additional options from the inventory. The team was very good about communicating their fees and cancellation/return policy. The set arrived a day earlier than scheduled which worked well for me and came in great condition, it looks beautiful in my living room and was cheaper than the set I was originally looking at! I definitely recommend furniture depot for those who are looking for competitively priced furniture.
From start to finish perfectly excicuted order.Easy ordering with excellent customer service from Chris and the delivery was early. Set up, amazing professional and fast.furnitire was perfect.
Furniture Depot sells High Quality Furniture. Well worth the Price. Chris and his Extraordinary team go well over and beyond to make sure you get excellent service. Very Professional and if there is any problems they will make sure to work with you and get it solved ASAP. Great guys to work with. Thank You Chris for All You do. Happy Holidays to You and The Staff at Furniture Depot. May you Have a Prosperous New Year. Stay Healthy and Safe.
I needed beds so I took a look at Furniture Depot website. So you can order furniture anywhere to be honest. However, you want to order the beds at Furniture Depot. They stand out in customer service and you can rely on them. They managed my expectations very well as I was expecting the bed in Feb 2021. However, it came before Christmas and the snow storm and I was thrilled. I really like the excellent customer service and they called to confirm I still want the order. The delivery guys were great too! We love our beds and it looks beautiful and the exceptional white glove service can’t be matched.
I was extremely happy with the service I received from FurnitureDepot.com I found them online cause I wanted a particular piece of furniture. Besides, it was $760 LESS than the store I went to. Ordered onine and Chris called me to go over the order and was such a pleasant person and so nice to deal with. Got a delivery date and the delivery guys were excellent! They were professional and nice. They put the piece together and cleaned up everything. I loved my experienced with the entire purchase and definitely will order again from them. I give them over 5 stars!!!!!
We have bought several times from here. Initially we were hesitant to purchase furniture sight unseen but our living room set, dining room set and now an office has been amazing. We’ve had our living room and dining room set for a few years now and the quality is amazing. We are hard on the dining room set and it is heavily used. The set has held up well and still looks amazing. Our living sofa hasn’t sagged and is still as beautiful as the day we bought it. We had a problem with one of the leather chairs we bought and they came back and exchanged it free of charge. The service is amazing and delivery and installation is impeccable. I would not hesitate to buy from them again and again and have referred several people to buy from here. Love them!
Got furniture and the service was good and the furniture is great too highly recommended.
I was pleased with my experience from start to finish. Chris called me to confirm that my order was correct after I placed it online. He explained the buying process so that I knew what to expect and provided an estimated delivery time frame. I received a few follow up calls to keep me posted. My furniture was delivered and set up without a hitch at no additional cost. Keep up the good work.
AWESOME Customer service from Chris.He was attentive, responsive and had excellent follow up. My furniture is absolutely beautiful, the delivery and the set up was perfect. I am a raving fan of Furniture Depot and the online process. Flawless from start to finish and top it off with having GREAT pricing on their furniture. Furniture Depot is the best, wish I could give them 10 stars.
Chris was extremely helpful and attentive. The items came in a timely manner in excellent condition. I will definitely use this company again.
Chris was extremely helpful in locating the perfect dining room set for our Thanksgiving day holiday and getting it to us on time! The delivery team was courteous and skilled and assembled our furniture very quickly. Would recommend to a friend.
In thanking furniture depot for a excellent and quality dining table and chairs. It’s my pleasure to thank the staff and delivery service for bringing my table from New Jersey to Georgia in perfect condition again thank you.Sincerely,Von
Received my dinette and bedroom furniture and I absolutely love them. Would recommend this company for all your furniture needs!!!!!
I went to buy furniture 1 of store in Md. she told me price $2500. I decided not to buy and came back home and i start searching same furniture online. And I found out same Furniture .Furniture depot was selling $1650. It was surprise for me. I thought How come it can be big difference. I was scared but still i took a chance and bought that furniture. And also when the day they were about to deliver my furniture and i call them not deliver that because I don’t have same apartment available. And i want to change address. I spoke Mr chris . He was really nice . And They delivered next week.Same furniture same quality.the One I was buying for $2500. Great deal . I highly recommend Furniture depot in New Jersey..
Very happy and pleased with the whole experience. Chris, Edwin and the rest of the crew were very helpful and kept me updated at all time. Waited a couple of week but was worth the wait, top notch quality furniture and the crew who deliver it were very professional, on time and super quick installing the dinning room set. Will defenetly be ordering again when i need some furniture from furnituredepot.com. thanks guys.
I had great experience with buying and delivering the furniture. Customer service exceeded my expectations. Always available when called them. Delivery guys were super nice. I would highly recommend this company for anyone and everyone who want to buy furniture. Happy customer
Furniture Depot is the best ❗ Their prices are lower than their competitors with free delivery and assembly. They have excellent customer service pretty much keeping their customer informed about delivery. Then the delivery was smooth. The guys assembled the furniture and quickly removed the boxes and every piece is perfect not a nick or scratch. Im so happy and plan to order even more furniture from Furniture Depot. Theyre gonna be my go to guys when it comes to furniture.
From a Woman who love her Item.I purchased the Acme 27820Q Dresden II Queen bed from Furniture Depot, not only was the customer service outstanding even the delivery guys were very nice and pleasant the hold transaction was smooth I had no worry with ordering a big-ticket item from there online site, but Im from the old school I called because i needed to talk with someone the young man that worked with me was the same guy and he did a great job in every detail I must give him a shout out (Mr. Vijay). The delivery was on time as well very pleased with their service hen they brought the bed in they set it up and I tell you tears was in my eyes this bed is ABSOLUTELY BEAUTIFUL, it’s a bed made for a Queen, I will be ordering from them again I was very satisfied. When you spend your money on something you want to be pleased with the service as well as the item and that is so rear these day but I’m so glad I crossed their website online when I was shopping for a bed none of the stores I went to had a bed to catch my eye the way this one bed did, I’m so glad I ordered from Furniture Depot.Love it…With heart felt thanks.💕
I just received my mirror champagne dining set and it’s even more beautiful in person and I know I will love this table for many many years to come. The table came in sooner than I thought! Chris gave me a call every time he received an update on my table! My table and chair were assembled in 20 minutes which was way quicker than what I expected. 5 star service! Thank you furniture depot
Great experience with Furniture Depot and Chist gave excellent customer service. The delivery was delayed due to COVID but Chris was honest and kept me informed and updated. The console and mirror arrived as promised and it is beautiful!
The furniture we purchased is absolutely gorgeous . The furniture arrived sooner then expected and the gentlemen that delivered it were so gentle and very nice . I absolutely love my coffee table and end tables . When delivered they were very careful and thorough. I would definitely buy from this company again . Thank you so much 😊
I’ve had a great experience shopping with furniture depot. The furniture I chose on their site is even more beautiful in person! I purchased a bedroom set, living room set and dining set and my apartment wasn’t ready and was delayed due to construction and their staff was helpful and understanding. I am just waiting on my dining set because one piece of furniture was backordered due to COVID but I know it will be just as beautiful as the rest. Also everything came in perfect condition without a single scratch or dent. Once my dining set arrives I will post another review with pictures but overall I am very pleased with their furniture and service!
The customer service was great! they made sure that they assisted me with finding what I needed & clear on the description of the furniture ! I received it much much quicker than I thought I would and the person who came to deliver and set it up was very nice even though they were late and tried not to take the bags and trash that I had paid extra for. The furniture is more beautiful than I even expected and very sturdy
I love love love my new dinning set...Its beautiful. This was my first time ordering a large online purchase, I was very scared doing this cause I have had bad experiences making on line purchases, but my experience with Furniture Depot was Awesome from the beginning to the end of this purchase. I dont like inputting my credit card info on the internet so I called into the store to make the purchase and that went very smoothly. To top it off the delivery was Awesome the delivery guy called to verified my address right before they delivered. They did a great professional job in setting up the dinning room set. I am very pleased with my experience with Furniture Depot and their delivery team. The dinning room set is just as beautiful in person as it is on line.
What can I say about Furniture Depot...They have been excellent from start to finish. I called & initially spoke with Chris & he walked me through their entire process. Everything he said was spot on! The furniture was delivered, the deliverymen were on time, quick with the setup & did I mention the furniture was gorgeous! In addition, their prices are unmatched & the quality is top notch. I will definitely be dealing with them again in the future!
Hands down one of the best experiences I’ve ever had with a company. Chris called me promptly to let me know the status of my order and even checked in after it was delivered. The delivery company was fantastic and was very prompt with their time and quick with setup. Would definitely buy from them again
After my dining set and sofa were assembled, free assembly came with the purchase, I was extremely pleased with the beauty and quality of the two furnitures. No scratches and they were perfect. The items were reasonably priced and again high quality.My advice is to work with Chris or Veejay (I hope I spelled correctly). Browse the website for interest then call to speak to Chris (supervisor I think) or Veejay to see if the item is in stock and expected day of delivery and assembly. This is really important in order to have a good experience with this company. It would be a five star review had I worked with Chris or Veejay from the beginning.
Excellent Customer Service ! I did receive a call right after placing the order, gentleman explained the entire procedure. Then, I received a call with the info that furniture have been loaded on the truck and another call to schedule delivery. Great Service ! Wait time was much shorter than expected, Furniture good quality. Delivery Men were very nice, talkative and assembled the furniture really fast leaving No Mess ! It was Our 1st time using FurnitureDepot and for sure not the Last One ! 100% Satisfied !
I have been meaning to post this review for some time now, but keep getting sidetracked. I love this furniture company. This is honestly my go-to when Im looking to purchase great, beautiful furniture at an unbeatable price. Ive purchased a few pieces in the past, and plan to visit their online store again soon. So, if you want great customer service and delivery/assembly then this is the store to buy from.
I recently purchased a leather sofa from FurnitureDepot. I was skeptical, as I dont normally buy big ticket items sight unseen. I was very pleasantly surprised that the sofa arrived right when they said it would, the delivery went smoothly, and the leather is soft and supple...much nicer than I expected!
Fast reliable delivery, great furniture. Purchased an office set and it was beautiful. Will definitely shop this store again!
I was concerned about delivery and after Chris called me, my doubts vanished. He made me feel like family. Each time he called it was like my brother talking to me. You hardly find that customer-buyer sincerity anymore.I have never had anything delivered so quickly.Just as Chris said - so done.The delivery men were professionals and every thing was handled beautifully.I am very impressed with my purchase and right now I am looking to buy another piece.I would recommend this company to friends and family.
Found this location for an acme bedroom set I wanted and I was just elated with the Great communication regarding the product and delivery information. Chris was fantastic and provided thorough details on what would be happening at each stage of the purchase. Will return if I am considering additional updates to other rooms.
Bought their ornate glass coffee table set and end table set, everything came exactly as described and in perfect condition! Really complements my living room decor. The tables arrived on time, no concerns whatsoever. The best part is that their prices are the best among different offerings. Definitely plan on buying furniture from them again!
Chris was the most helpful and offered excellent customer support. He helped me through the entire process and made sure that I would get my furniture delivered on time without any issues. Thank you furniture depot! And thank you Chris! Shop here for all your furniture needs!
Chris R. of Furniture Depot was very professional and helpful throughout the whole process from the ordering to the delivery of my furniture. My original order was delivered damaged from the manufacturer and not the fault of Furniture Depot. Chris went over and beyond to make sure my replacement furniture was delivered in perfect condition. He provided me with excellent 5 Star Service with best pricing and beautiful high quality furniture! The delivery team did a great job preserving and assembling my furniture. I highly recommend Furniture Depot for your furniture needs!! I am a repeat customer and would purchase again!!
The rep when ordering was very nice and knowledgeable and they even honored a competitors price. The delivery timeframe was as expected. The guys who set up and arranged our bedroom furniture were nice and professional and did a good job. The furniture itself was in great condition and was as nice as what was shown in the pictures. Great overall experience and I would recommend this company!
My experience with furniture depot was absolutely perfect! My first purchase of my Dresden bedroom went so well that I purchased twice more...Picardy Dining Room (gorgeous) and living room set with coffee and end tables! Chris called me each time to confirm purchase and inform me of expected shipping times. I appreciate this company so much! The furniture I purchased is high quality, and gorgeous! The selection is awesome and price point is on par. White glove service was also a breeze. I would give 10 Stars if I could! Thanks Chris. Thank you guys so much as always!
The couches are beautiful 😍 I got a great deal on my purchase. The couches came sooner then expected and the delivery went smooth. I wish I could add a picture of my beautiful couches for everyone to see but dont see an option for that here. I recommend FurnitureDepot and will definitely be shopping here again in the future 😘
I bought the most beautiful coffee table and end table set. I price checked a ton of places that carried this set. This place was By far the cheapest and had it delivered 2 weeks earlier then the other places would. Customer service is great! delivery people are great and my set is AMAZING ! I will definitely purchase from here in the future.
What a great experience from my first call through delivery. I dealt with Chris from day one and from my first call, he was very helpful and not pushy at all. I called back three times before I made my decision and he was vert patient with me. note, I had also seen the same couch at other vendors for at least a thousand dollars more and some were over $2000 more. The process was really so easy from making payment until the couch was delivered I initially was just gathering some pricing information and I had a question about the color as we were choosing a rust colored sectional and our decision was between 2 couches.. one was a little more orangey than we liked and Chris helped by describing the color of the other couch that made me feel comfortable I was choosing the right one. I had only seen the couch on line.. When the couch was delivered, the two gentleman were so professional, they set it up completely the way they thought it would fit the room and they were spot on. AND, the color was just the perfect color we were looking for and it matches our new house perfectly.. I couldnt be happier.. and Chris followed up with me to make sure everything went ok and that we were satisfied. and, we WERE VERY SATISFIED.... Thank you to Chris and the team at Furniture Depot. I have referred a friend who wants to buy the same couch alreadyPat
I am so pleased with the bed and dresser I just purchased for my daughters bedroom. I was a bit nervous because its a more expensive purchase to make when you cant see and touch the pieces in person. I couldnt be happier. The items took a little longer but they warned me at the outset that it would be delayed a bit because of COVID. Once the furniture was shipped I was notified as promised and the delivery and setup were great. I would definitely order from FurnitureDepot again.
Great place to buy if your looking for furniture, i was in the market for a king bedroom set and id been looking around and calling around, most places these days couldnt care less about customer service, these guys are different. Pricing was fair, you got to a live person very quickly when calling (thats a bonus)I had more questions than most about the set, size, compatibility with an adjustable bed i was looking to pair it with and the height clearances. Chris was my sales rep and he was amazing, not only through the sales process but through everything that followed. I was in a situation where i had guests arriving from Europe in a few days on Wed, I called in to order the furniture on Friday, this particular set takes 3 weeks anywhere you look for it, including here at furniture depot.. Chris worked a miracle and wed afternoon i had a bedroom set just 3 hours before my guests were to arrive. I had a slight issue with the clearance of the slat frame, i didnt bother to call in about but Chris called me to see how the delivery went and if i was satisfied with the quality and assemble. I casually mentioned the clearance issue and Chris took my concerns and reached out to the manufacturer on my behalf to find out what the issue could be and called me back the following day.The slats that came with it are from the same manufacturer so there is no reason it should not work (but it was too short, the frame was resting on the corner brackets of the bed before the feet would reach the ground, this would likely crack the bed frame after you lay down) Long story short he setup an appointment to have someone come out and look at the issue, in short the brackets had been installed upside down and once they flipped them correctly everything fit properly.Chris willingness to help during the initial sales call, during the entire delivery process and after was simply fantastic!Customer service in America is dead! (or so i though until i called these guys)Thank You Chris for all your help! I wouldnt hesitate to buy from you again!
I had an excellent experience with this company. As expected, my delivery was delayed due to covid-19 but the advance notice and added customer service that I received during the process was exceptional. I absolutely love my sofa and the delivery and set up was completed professionally. I highly recommend.
It was beyond excellent, the dining set looks exactly like the website, the furniture came early.
The service at Furniture Depot has been excellent. Customer service is courteous, knowledgeable and patient. Although the items I was interested in could not be found anywhere else in the U.S., the prices were also the best I had seen anywhere. The items I purchased were of superior quality and were exactly as described. Shipping was surprisingly fast. The delivery crew was also courteous, experienced, and quick. Furniture Depot is the best home furnishing establishment I have ever done business with.
The living room set I ordered is beautiful! It looks just like the picture and it arrived quicker than I had expected. The office staff kept me informed throughout the process of the status of my order and the delivery guys were great! They were very professional, worked very fast and cleared all wrapping. I will definitely consider them again for my furniture needs.
I love my furniture set! Although there was a delay in shipping, they kept in touch with me and were so friendly to work with! Will definitely shop here again!
We love our new furniture. The leather couch and chair are period correct for our 1926 built home. These pieces are well built and very comfortable. The staff and delivery people were professional and took great care in setting up our furniture. I would recommend Furniture Depot as an excellent choice for home furnishings. We will shop here again. Thank you to everyone at Furniture Depot.
AWESOME AWESOME AWESOME...THEY CALLED WAY IN ADVANCE, CALLED WHEN THE GOODS LEFT, CALLED WHEN THEY ARRIVED IN NY, CALLED ALWAYS EVERY SINGLE STEP OF THE WAY OVER $5,000 ORDER ON LINE..COUNLDNT BE AN HAPPIER...CHRIS THE OPERATOR WAS GREAT, DRIVER WERE GREAT, DID I SAY HOW GREAT THEY ARE?
Love this place. The staff is very customer focused and honest. I waited several months for my furniture. The staff worked with me informing of the status, anticipated delivery, etc, . Furniture was delivered just the other day and it is beautiful and was well worth the wait. The quality is outstanding. Highly recommend this store and the staff is a pleasure to do business with!
I love the furniture, it looks just like the photo and the delivery came in a week earlier, during Covid 19. I am in love and was looking to buy more. Very luxurious and high end at a great price.safe customer service....
When I moved in the middle of a pandemic, I was worried that I would be sleeping on a mattress for weeks until businesses resumed normal operations. However, I am so glad I found this company. Chris was very helpful and promised me that I would get my bed within a week. A week later and as promised, my bed is here and looks beautiful against my gray walls.Thanks Furniture Depot!I will be ordering more furniture in the future and will be referring them to family & friends.
We ordered the marble top dining room set for our new home. As soon as we placed the order we received a prompt call from customer service to confirm the purchase. They gave us an estimated 4 week delivery time, which we were fine with, but they ended up delivering it within 2 weeks of purchase. We also purchased the in house assembly. The gentleman who came to deliver the table were not only very kind and professional but were able to assemble the table in practically no time at all. Overall, we were very pleased with Furniture Depot’s service and prices. I would recommend anyone to purchase from them in the future.
I ordered a bedroom set, dining and living room set from this company, everything exceeded my expectations!! I originally was to suppose to get my order July 10th cause of all the craziness going on with order delays but this company somehow delivered my order 3 weeks sooner, I was so happy!!Everyone from the guys on the phone to the delivery drivers were AMAZING!!I have referred everyone here and I will definitely be doing business with these guys a lot more !!
This is my first purchase with Furniture Depot and I was quite impressed with my experience. After placing my order online for a buffet, I received a follow up call to review the order and get my desired delivery time frame. The buffet arrived as promised with a flawless delivery. Those guys were extremely careful with the buffet and my hardwood flooring.Lastly, I received another follow up call to make sure that I was completely satisfied with the furniture and its delivery. I will order from them again and highly recommend them!
The furniture is more beautiful in person! Absolutely gorgeous! Delivery was right on time and the delivery men were so professional and efficientAnd Chris the sales rep was amazing, He followed up to make sure I was satisfied!Fantastic experience!
I wish I could rate Furniture Depot a 5 star plus!! My service with them is the best service I have ever encountered with any place I have bought furniture from!!! The communication with Chris was awesome from start to finish. The delivery even was good. I can’t think you guys enough for my beautiful living room furniture and dinette set. Everything is great quality and look just the photos on you guys website. I will be definitely buying more items in the future!!!
I ordered the croydon set and it was delivered fast and with care. Their Customer service is the bestI will order all my furniture from them in future.And thank you Chris for being patience.
I purchased a dining room set, first time buying a dining table and chairs, first time shopping for furniture online, thankfully stumbled across Furniture Depot. The ordering was simple, a follow up call from Chris every step of the way was an unexpected plus! The delivery was ahead of schedule and the crew of two who came to set it up was wonderful, kind and courteous. I won’t hesitate to purchase again, the table and 8 chairs are beautiful and solid, and just as pretty as in the online pictures.
Quality of product -wonderful for my guest bedroom. Chris in warehouse was so professional and a delight to do business with. Moving people were early ( which was awesome) and put furniture together quickly
From step 1 to the last step --> Answering the phone call, checking on-hand inventory, providing and keeping delivery day, delivering actually 10 days before the promised day, professional assembling after hours (total assembly took 2 hours). And all of it in despite of COVID-19 --> A+. Thank you Furniture Depot, Special thanks to Chris (customer service specialist). Lazarus Vishnepolsky
Great experience. Very professional people through and through. Starting with Chris, he kept us in the loop about the order and the delivery. Excellent service. Will use them again.
I had an AWESOME experience with Furniture Depot! My order took anywhere from 4-6 weeks to reach me but I was contacted by Manager Chris at the store to verify that the delivery window would be okay with me the day after my order was placed. I was called mid-way through that time again by Furniture Depot to let me know I would get a call when my furniture was en route. I was called by the delivery team 2 days before delivery with a narrower time frame and then on the day of delivery I was called with the exact time expected. The guys who delivered and set up my furniture were top-notch professionals!! They unpacked and set up everything- putting the furniture in place. They were mindful of the current COVID pandemic and wore face masks. They were polite and professional without being stand- offish! Initially I was a little skeptical as the furniture store is in NJ and I live in Georgia- so the entire interaction wa online with a company new to me. However, Furniture Depot exceeded my expectations and I will not hesitate when I need to make my next large purchase of quality beautiful furniture!!!
My furniture is beautiful and it’s top quality. The delivery was flawless. Customer service (Chris R.) was professional, knowledgeable and friendly. Great online experience!
Great service great prices great product.
VIJAY WAS GREAT!!! I LOVE MY BEDROOM SETS! I WILL BE ORDERING MY SECTIONAL SOON
I love the product, and what a service they are great. The staff have great knowledge and kept me informed throughout the buying and delivery process. I can recommend it to anyone.