Very bad service, I HAVE HAD THEM FOR A FEW YEARS AND FOR THE LAST 10 MONTHS I HAVE HAD TO CALL THEM TO BRING WATER. EVEN KNOW WE WERE ON SCHEDULED DELIVERY. THEY NEVER SHOW UP. TODAY I CALL NEEDING WATER AND WAS TOLD 6 WEEKS BEFORE DELIVERY.. THIS IS HOW THEY TREAT A CUSTOMER THAT HAS BEEN WITH THEM FOR YEARS

I have been working with Diamond Springs, the Raleigh location for the past 6 years in providing all of the water for the Tobacco Road Marathon. They have been an outstanding sponsor and supporter of our non-profit event. Not only do they provide a high quality product, but the customer service and attention to detail has been critical to the success of our event. Every encounter I have experienced with their staff has been beyond exceptional!

Theyve been bought out by Nestle.We contracted with this company to deliver water to an event. However, on the day of delivery, they informed us they mixed up the order and wouldnt be delivering it until after the event.No thanks. Look elsewhere for a more reliable company.

How unfortunate that Diamond Springs was sold to Nestle ReadyRefresh. We had Diamond Springs service for over 10 years and NEVER once had a complaint. Within 30 days with the unreachable Nestle entity, Im having them pull the equipment . Le Bleu will have you set up in one to two days of calling - just depends on what time you call.

I called to re-start service after almost a year (during which I thought I was being more eco-friendly by buying reverse osmosis water, but it ended up making me sick). I called at about 4 pm, had a very friendly and informative conversation with John Houser, and by 5 pm, an account manager (Tammy) in Richmond had called and set up my new account, We had water delivered by 830 the next morning! I could not be more satisfied with the customer service and the water quality. The service is much better than it was with a larger national water supplier, and the water is delicious, and Im not sick anymore.

Bought out by Ready Refresh a Nestle company, no thanks.

Not very nice