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Guitar Center
3100 Capital Blvd, Raleigh, NC 27604, United States
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Guitar Center
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L
Review №1

Very knowledgeable about microphone selections for my radio show and the had a great sale!

Ja
Review №2

Its a good place for finding music and testing them out, really hard worked stores and great design for any instrument. Although it was hard to play some music because there were lots of others testing them out whilst putting the master volume at the maximum, mostly the piano area of which we were looking for. Great store though, really choose this one if youre ever looking to make a best and get/test some instruments of any kind.

Ju
Review №3

Wow... this place needs a janitor. Stuff was everywhere today. But, that’s what Guitar Center does!! High volume sales!

Ta
Review №4

The Guitar Center staff answered questions I had for them, before I placed an order for a guitar. The guitar was shipped to the Raleigh store in just a few days. I was very surprised in the quality of the Guitar, as well as the excellent staff that helped not only before ordering, but even after it was received. The Guitar was a surprise for my husbands Birthday, and the Guitar Center made his day even more special by assisting with the surprise of this Guitar. Thanks to all that helped! I will definitely suggest this store to others! Great job staff! Keep up the great customer service!

Ma
Review №5

Did curbside online pickup order. Waited about a half hour after checking in before someone came to me. I’d like to note that the app said someone was on their way for that whole half hour. Then they came and it was the wrong name and had to go back. Wish I would’ve just gone in but the product itself was good.

Da
Review №6

My wife and I were in the area this past weekend and we own an entertainment business, so we just had to stop in. We own the Bose L1. Michael was the sales person that assisted us, taking as much time as we needed to make a large purchase decision. We walked out with the Bose L1Pro8. We were extremely pleased with the service we received. Highly recommend if you need anything, stop in and see Michael.

Sa
Review №7

Whats the point of having curbside pickup if no one ever comes. I ordered a guitar and an amp. Both arrived to the store separately. Both times no one ever brought out my product. Both times I wanted then had to go in the store to wait in line. Never again will I purchase anything at guitar center. I will over pay before they get any more money from us.

de
Review №8

The. Store is not handicapped easy with the steps going down to the guitar floor

Ro
Review №9

Great store. Kind of old school with the layout which I like. Staff was cool and helpful. Some people love to hate on this place but they keep coming back. Its not perfect but its still nice to be able to come and checkout guitars before you buy it.

Ro
Review №10

If you love music you will love this place, they have everything

Ed
Review №11

Exceptional Service staff are friendly and allow peoples to play instruments definately my go to place for any future purchases for sure.

Li
Review №12

GC has a modest selection of equipment, their staff are knowledgeable and helpful. They were able to answer questions I had about my particular situation which was great.

Ma
Review №13

I really enjoyed my first experience here, the entry way was tricky to find so if you have not gone here before it is located on the very far left side of the building. A worker named Jared helped me find my first ukulele, he was so nice and friendly and had a great sense of humor. He guided me through the ukulele and what can be used for it. As a beginner player I never felt in over my head and will be coming here again.

Du
Review №14

I went in Guitar Center and explained to Chuck what I was looking for. He found exactly what I was looking and he even demonstrated the Zoom effects pedal. He was extremely helpful and very knowledgeable!

To
Review №15

We purchased everything needed for our sound for PLUS Dueling Piano Bar in Raleigh away Guitar Center. They were kind and very helpful. Great experience!

Wi
Review №16

Great selection of guitars, drums and sound equipment.

Su
Review №17

I went shopping for a Ukulele at the Guitar Store on Sunday and had a very positive experience. They let me spend as much time as I needed trying out different instruments. Their prices were similar to what I found for high quality instruments online. When I asked for a tuner recommendation, they pointed me to one that was exactly what I needed. That being said, some employees did not seem happy, but that could just be the stress of a customer service job. They still did their job well.

Za
Review №18

This is a large music store with plenty of items to choose from. The staff were friendly, helpful, and greeted me as soon as I walked in. Excellent store if youre in need of anything related to guitars!

Ja
Review №19

Bought a couple of guitars from here over the years and plan on returning. Knowledgeable staff.

Je
Review №20

Everyone is super cool and helpful.. They dont follow you around to make sure you dont touch anything

Jo
Review №21

The gentleman running the service and repair desk was straightforward, polite snd easy to work with. I needed some work done on several guitars and he was able to guess what the issues were and briefly explain them to me. They charge a lot for servicing the guitars, but “you get what you pay for.” Their guitar selection is huge, as you might imagine. They have acoustic snd electric, naturally. Regular guitars and bass guitars. Small to gigantic amps, ukuleles, recording equipment, dj equipment, etc. oh and they have a variety of bands in vinyl! Prices for almost every guitar are high, but that’s the guitar company, not Guitar Center. Excluding beginners guitars, of course. Overall an incredible store. One could easily spend hours in there simply looking around, not to mention trying out all the different instruments. Staff is helpful and the manager that I met was very friendly, even threw in a free set of guitar strings since I was having trouble getting my guitar set up (and messed up the strings). 9/10. Not 10/10 only due to things being so expensive. I would recommend anyone even remotely interested in music go and check it out.

Ja
Review №22

Probably the best guitar center! Staff is extremely helpful, knowledgeable, and friendly!

Ro
Review №23

Awesome place, all your 🎶 needs from lessons, to DJ equipment/studio, home theater. Acoustic, electric, brass. Overall cool guitar center.

Da
Review №24

Great service its one of my favorite places

cu
Review №25

Not worth the time of day. Masks required. Dont waste your time.

Ma
Review №26

Great service and the peoole were very helpful

Jo
Review №27

More focused on guitars but they have a little bit of everything music instrument-wise. They have all kinds of music specialists that work there to help you find exactly what you need for your musical production.Honorable mentions of staff:DanSarahThey will help you out, tremendously. They dont just go straight to the highest dollar items for you, they get you what you need, within your price range. They have your best interest for you. Definitely two great staff members who will help you any way they can.

An
Review №28

Mike couldn’t have been more patient or helpful, educating us and making sure we had everything we needed for an upcoming performance. Really appreciate the time and expertise to get us all set.

Ja
Review №29

Bought great for my church (First Korean Baptist Church) all the time. Best selection, very good prices, friendly staff. Best place in the area to buy gear

Ja
Review №30

This Guitar Center is always super helpful without having condescending employees harass your every move. The two times weve had am issue (both a missing case for a new purchase) they were quick to offer every solution they had available.

Sa
Review №31

Went in shortly before closing a week or two ago, guy at the front desk helped me find what I needed quickly and was nice about it.Got in and got out quick with what I need, that’s a 5 star from me.

We
Review №32

Great place for all your music needs. Clean organized store. Friendly, helpful staff. I enjoyed shopping here today and will be shopping here for my future music needs.

Lu
Review №33

Great atmosphere, outstanding Customer Service

Wa
Review №34

The lady in the guitar section was very helpful in determining what were the best strings for my wifes guitar.

br
Review №35

I brought my uke in and they looked at it and tuned it for free! Great selection and service!

Te
Review №36

Customer service here is great. I was completely satisfied with how quickly someone greeted me and asked if I needed help. One of the sales techs that typically works with drums helped me with guitars, wasnt his area of expertise but he was willing to point me in the right direction and helped me find what I was looking for. Ive really never had a bad experience at this guitar center.

To
Review №37

Great inventory stock of different music instruments.

El
Review №38

It was great.Im really glad to start lessons too

Er
Review №39

Great customer service. Friendly. knowledgeable staff. Selection of some items not as large as hoped for but all in all a good store for gear.

Dj
Review №40

Great service experience salespeople

Mi
Review №41

Not the old store I use to know seems fading away little by little

Ro
Review №42

It is a destination!! Wide range of selections for whatever you need! I purchased a wonderful drum set below market value!

Mo
Review №43

Wide selection and super friendly staff.

Da
Review №44

Very helpful and knowledgeable staff!

Je
Review №45

Friendly staff greeted me upon entering but most of the wall of electric guitars and as empty it seemed.

ke
Review №46

This place just feels inviting. Customer service was great. My second time there and both times I felt right at home and welcome.

Mi
Review №47

Always a nice place for bass

Je
Review №48

Always friendly, small business feel with a big box store selection and pricing. My favorite music store

Sh
Review №49

Huge selection of guitars, drums, dj equipment, pianos, etc. And super friendly works that want to help however they can. They even have rooms where you can test out the guitars with amps. I was amazed

Ja
Review №50

Well I started a band and this was our go to place for buying gear. We ended up settling on a p.a. system and a couple extra guitars. We were very happy with our experience there! They are extremely knowledgeable with all their stock and I feel they definitely led us in the right direction! Thanks Guitar Center!

Ju
Review №51

Great fast friendly service

Da
Review №52

Guitar Center... Pretty much like other Guitar Centers but thats not a bad thing. Normally a decent selection of gear although much reduced presumably due to the pandemic. Still have some all right used gear

Mi
Review №53

Obe the guys upstairs that repair the instruments! Very knowledgeable!

Fr
Review №54

Went in to find a Gibson Les Paul and they had both 50s and 60s Standard on hand. They had no issue with me testing both out to see which neck I like most. The sales rep was extremely helpful and knowledgeable (sorry I cant remember is name, but an older gent). I have never played actual Gibsons and he was very helpful. Also the luthier there was awesome and will be sending him more work. Never been a fan of the big guitar stores, but GS Raleigh has changed that.

Br
Review №55

Great customer service, store manager was extremely helpful. Will definitely continue to shop here!

Ri
Review №56

It took a long time to get someone to check out my item. There was only one person working in the guitar/bass department. They had a very limited supply of guitar strings. A employee commented that they were having trouble getting them. I have had good experiences there in the past. It could have been just an off day for them. The store near RTP seems to be better managed than the Raleigh location however I think Raleigh has more gear to offer. I will shop there again.

Mu
Review №57

Store merchants are amazing and selection was great not to mention sales and used gear

Ro
Review №58

The Guitar Center is awesome! I am a beginner and the staff has been amazingly helpful in terms of selecting and purchasing proper equipment. Lessons with Jake have been fantastic! Highest recommendation

Li
Review №59

Every time I pass this Guitar Center, I stop and browse. Great selection of new and used equipment.

Ir
Review №60

Revived my guitar and now it JAMS! Thank you Raleigh Guitar Center!

Ry
Review №61

Excellent service. The people that works there are very respectful and make sure you got exactly what you want, they help find what you need. Being a drummer and guitar center has been my place of choice for all item needed to build my dream set, I definitely 100% recommend guitar center for all of your required needs.

Ji
Review №62

Very helpful staff with great atmosphere, much better than huge music store across the street. Prices were just as good if not better.

Gr
Review №63

Helpful, good selection, bought some guitar strings, always fun browsing around and making wish list!

Pa
Review №64

I always enjoy music stores. This one was decently setup in Raleigh.

Jo
Review №65

Kirby, the Guitar Tech is the greatest asset ever to the entire Guitar Center corporation. The customer service folks are also amazing. Great selection and guitars are always well taken care of.

Re
Review №66

Everyone was super helpful and kind!!

Sc
Review №67

Better than Sam Ash across the street. Employees were friendly and helpful. The store was a bit disorganized, but being Christmas holidays....

El
Review №68

Friendly staff. Very understanding and quick to answer any questions.

Wi
Review №69

I tried to shove my jumbo guitar that I just bought into a case that did not fit I tried to force it which I thought was very wrong they could have damaged my guitar

Na
Review №70

Guys were great and knowledgeable, was gunna buy a certain guitar buy guy showed me how that guitar was breaking with little playing on it, so I was showed another one, it was $100 more than what I wanted for my daughter but was worth it. Thanks to the knowledgeable employees there.

Jo
Review №71

Great place,guitars are big selection

AL
Review №72

Very helpful... some stuff was out of stock but had good replacement items. Thank you!

De
Review №73

Great experience, Sarah was super helpful, and a lot of cool accessories and gifts for all who love music.

Ki
Review №74

Great place! helped us get credit for sons Christmas present when the rest of the places could not.

bo
Review №75

Bought a speaker stand for my radio station, its great !!!!

Jo
Review №76

GREAT store, great experience, very professional. Guillermo is the MAN. He was enthusiastic, friendly, helpful, and shipped my purchase fast. Super easy and pleasant transaction. Cant recommend enough, if you visit or call them ASK FOR GUILLERMO. I will definitely be back!

Mi
Review №77

GC has been very helpful in the past and did not disappoint today. Good selection and good advice

Kr
Review №78

Very helpful sales staff!

We
Review №79

Ive had tuning and guitar setup done here a couple of times. Great customer service and helpful, laid back staff when exploring in the acoustic room.

Go
Review №80

Store representative set aside something for me to pick up upon my arrival. Was available when I walked into store. Great service!

Ke
Review №81

I honestly try to stay away from the big guys since I want to always support local. But the staff was super helpful and accommodating for me even as an indecisive buyer! I ended up getting a schecter explorer they had and the salesperson couldn’t have been more knowledgeable and helpful as I was hesitant on spending 1k as most people would.The day I took the guitar home I actually ended up breaking a string(that’s how life goes though) I called and asked if I could get a set of strings since it was literally only a day and they said they have singles they could pop one on for me... cmon man I just dropped 1k and I am not about to put one new string on with a set of old strings. They still helped me out with a full set and that wasn’t the reason for 4vs5 star.The day we came in to get the set of strings there was someone different on the sales floor and you can tell it’s been a long day and he was probably over worked. However that is never the customers fault and even when buying some more accessories he still just made me feel like I should have come in on a different day

Om
Review №82

Great experience love my new axe.

Ab
Review №83

Friendly Staff. Fast Online Pick up. Quiet, Peaceful Vibe.

Ra
Review №84

Great staff, very nice!!

DJ
Review №85

Always helpful very friendly and down-to-earth cool people to talk to

Gr
Review №86

The Raleigh location did not have what I needed in stock but called the Cary location and held item for pick up. I appreciated the customer service and the price was in line with the item price on line.

Ch
Review №87

Great environment friendly staff

Ca
Review №88

Was dope, met MatPat

Ja
Review №89

They NEVER answer the phone anymore. Nothing has changed here in many years. I hear that corporate is screwing their employees. No wonder service is subpar. I buy my gear directly from Fenders Custom Build shop via Casino Guitars now or off Reverb.com

Jo
Review №90

Peter took care of me by helping me stay under budget for the items I needed to buy. Was very helpful and attentive with me. Even helped me carry all my items to car! He answered my every question. Very knowledgeable! Had great service!

Da
Review №91

Hand sanitizer applied by store staff to my hands before entering the store is a very smart move since I was handling guitars while in the store. Thank you for protecting your patrons. Will definitely be back.

JS
Review №92

Ive visited this store multiple times since moving to Raleigh. The floor-sales-reps are extremely knowledgeable - theyre not pushy - and they make the buying experience easy.But more than that - the guitar repairmen are the best outside of Boston & New York. Deep - with a quick grasp of the essentials for both electric & acoustic - and even classical guitars. I could not have been more impressed.

ko
Review №93

I love how they treat their costumers, they really nice and ask you if you know what you looking for, or if not they can help you. I loved it, it was nice been there.

Et
Review №94

Loving my P-515 digital piano

sa
Review №95

Bought a rouge guitar from this place. It arrived on time in the store and had no trouble while picking it up. They even called me after a few weeks to check up on how the guitar was and if I am having any trouble. Seems like a good place to buy keyboards too. In all a good experience

Lo
Review №96

I have been a Guitar Center customer for years. I always get the best deals on the top gear!

Da
Review №97

Found a great deal on guitar amp, $500 a few years ago and walked out with it for $89. Still sounds great!

Mi
Review №98

They had cords and straps and picks and powers supplies and everything I needed to get re-ramped up.

Ma
Review №99

Theyve really taken the covid pandemic seriously. They completely cleaned and sanitized the whole store and are only allowing a person in at a time. A great location indeed and a great model on how a business should be ran.

Vi
Review №100

A lot of stuffs to choose with. Me and my sons favorite hangout

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3100 Capital Blvd, Raleigh, NC 27604, United States
  • Site:https://stores.guitarcenter.com/raleigh?source=4SOSWXXN
  • Phone:+1 919-872-0331
Categories
  • Musical instrument store
  • Guitar store
  • Music store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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