user
Neighborhood Garage Inc.
2301 Vehicle Dr, Rancho Cordova, CA 95670, United States
Appearance
Neighborhood Garage Inc.
Comments
Ul
Review №1

Ive been taking my cars to Jessie (owner) The last 25 years. Always Great service. On the few occasions when something did not seem exactly right, I took the car back and issue resolved. The shop stays extremely busy, and its nice when the owner remembers your name. I havent lived near the shop for a while, and still have my car serviced there. Whenever he retires, I hope another trusting individual takes over the shop.

Im
Review №2

Jessie is definitely the most honest owner and mechanic Ive come across - he has done a lot of work and routine maintenance to 2 of my vehicles and has always allowed me to bring my own oil and parts. I enjoy how thorough they are and he lets you know the issue and will even show you whats going on before doing or suggesting any work. He has the honesty is the best policy type of business that folks whom dont work on vehicles regularly look for and thats why you shouldnt be surprised if hes booked out a couple days. Want it done right the first time ? Take your vehicles here !

Q
Review №3

Not a good experience at all. They up sale you to the max.I had to go back 3 different to fix the same issue.their prices on parts are absolutely outrageous.I provided a water pump kit for my car for them to put in. After replacing that My car is still leaking coolant fluid..Not good service at all!!I would never recommend this shop to any one ever..!!

Vi
Review №4

This place makes everything so easy and affordable price thanks Jessie. And wife. 😎

Pa
Review №5

These guys and gals know their customers and the business. You will not be over sold on anything you dont need. Good prices, knowledgeable and excellent service. Jesse and his crew are great!!

Do
Review №6

I dont live in Sacramento anymore, but when in town if I have any kind of vehicle issue, The Neighborhood Garage, is were I go. The main man Jesse, and his very honest, competent crew including his office staff, are the best. Thank you for being so patient with us.

Th
Review №7

Fair prices and good mechanics. Frank serviced my vehicle and did an outstanding job. Thank you Frank master mechanic.The 2 ladies at the front desk are not friendly at all. Their customer service needs a tune-up for sure. Besides from being unfriendly, they acted as if they could care less if I do business with them. Made me feel unwelcomed. When the job was done I went inside to pay and had to literally convince and persuade the lady at the front desk to accept my cash and let me pay. Apparently they have a policy you can not pay until she knows how many miles your vehicle has. I told her how many miles it has and she still had an issue with completing my transaction. Smh. I asked to use the restroom and the ladies looked at each other and ask Is the bathroom out of order? as if they dont know if their restroom in their business is available(bathroom was available and worked perfect). Transaction wasnt smooth and customer service needs to improve, other then that would have received 5 stars.

Ma
Review №8

We have never met a more honest and very reasonably priced mechanic like Jessie. Thank you for running a solid and honest busniess!

Se
Review №9

Jesse is one of the best mechanics you would ever want to meet honest doesnt overcharge and does a very great job I would recommend this to any woman going and need their car fixed cuz he would never beat you

Vi
Review №10

My car was taken care of efficiently and the price was so affordable. They didnt add on extra work. I think they will be my go to mechanics from now on.

Ri
Review №11

JESSE THE OWNER IS A GREAT MECHANIC WHO NOT ONLY HAS TREMENDOUS SKILL, HE ALSO HAS INTEGRITY. ENOUGH SAID. I WOULDNT TAKE MY CARS ANYWHERE ELSE. THANK YOU JESSE FOR THE QUALITY WORK YOU PROVIDE AND FOR YOUR HONESTY, FROM A CUSTOMER OF FIFTEEN YEARS.

Bi
Review №12

I have been going to neighborhood garage for years now. I am so appreciative of the work they do. I never feel like I am being taking advantage of like I have felt at many other local repair shops. Jesse is quick to assess what is needed, does the job well, and gets me back on the road. The front office staff is professional and very knowledgeable. I recommend friends to neighborhood garage all the time. They can not be beat!

Ja
Review №13

Best automotive repair around.

Pa
Review №14

Excellent work ethics and service. Thank you Jesse and Linda and the whole neighborhood garage crew. Keep up the great work!.

Ke
Review №15

Never overcharge you they tell you whats wrong with your car and what to do about it, no unnecessary work, very professional

Dr
Review №16

I used to come o this place but about 5 or so years ago they replaced all the good mechanics. I came in for a engine light which was due to an air leak. I was charged $80 and the mechanic who supposedly did the smoke test said it was due to gas cap. I replaced the gas cap and error code is back. I got tired of it and youtubed how to do a smoke test and found that it was a vacuum hose in the engine. This used to be a good place now that big mechanic with short hair I think is just lazy and made me not to trust this place anymore. Also this place is always busy and Jesse seems to be always rushing... Im afraid he is going to get a heart attack since he seems to be in a lot of stress.

Ma
Review №17

Super honest and detailed. They don’t try to make you repair things that are not broken. Customer service is great!

Su
Review №18

Im a senior female and my car is falling apart. Finding a shop thats reasonable and honest has been a challenge. I got a referral to this shop and Im so happy. Neighborhood Garage is trustworthy and very reasonable..They put in an alternator this morning and got me back on the road in no time. I give this shop 10 stars☆☆☆☆☆☆☆☆☆☆. They do quality work and they wont take advantage of you. A big thanks!

De
Review №19

Great Owners! Mechanic is awesome! Looking for a mechanic who knows his stuff??... This is the place!

Yo
Review №20

My car was making some very loud whistling noises and I could smell burnt oil, I tried other mechanics but this one fixed the problem for a fraction of the price the other people gave me. A friend of mine recommended this place to me and it is definitely worth the 30 minute drive. Ive been using them for a few years now and they havent disappointed me once yet.

Pr
Review №21

Professional, experienced and fair priced.

Mo
Review №22

Best mechanic in Sacramento. Theyre good and very honest. Friendly ladies in the office and the owner too. Id recommend this place to anyone looking for a honest and good mechanic.

Ji
Review №23

Honest mechanic is hard to find. Jesse is honest and does good work.

Mo
Review №24

Great place and very fair.

De
Review №25

Always take car of our cars with excellent service and prices.

Ro
Review №26

Neighborhood Garage is the best mechanic shop i have ever gone to. Honest, reliable, trustworthy, and fast. everything you want in a mechanic. My family and I will not go anywhere else.

Mi
Review №27

They are busy because they are the best! Everyone who knows them agrees with a smile. They are fast and honest. Take pride in there work. I noticed a different name one the sign. Cant remember what it was though.

Ma
Review №28

Great service and very trustworthy!

Eu
Review №29

Beyond excellent on every aspect of what they do there. From the repair work to pricing!

Bi
Review №30

Couldnt get my driver side low beam headlight to work after replacing the bulb. Checked the fuses. Checked that the bulb was working by connecting it to the passenger side. I decided to take it to a mechanic. I had initially called my primary place but they were too busy and wouldnt have time and couldnt take a look until Wednesday (called on Monday) as it seemed to be an electrical issue.Decided to call neighborhood garage as they had decent reviews on Yelp and google and they were also within walking distance from my neighborhood. They said they could take a look and it may take a few hours. I asked how much it would take to diagnose and they said $50 or $60 (dont exactly remember). So I decided to drop off my car.The lobby looked clean. Greeted by the receptionist right away. Took my name, number, description of the problem and said they would call me back when they were done. Pretty quick and smooth process.After less than hour they called me and told me the bulb just wasnt screwed all the way and said I can come pick it up and no charge. I felt they could of charged me but didnt. Picked up my car shortly after. Also a quick process.Even though the service as minor, I enjoyed their their prompt and honest service, clean environment, and professional staff. I will definitely be considering them for my future services.

Ly
Review №31

Best auto shop in town. Honest reliable with reasonable price. As a girl I tend to get ripped off at auto shops. This is the only place I can fully trust. Jesse the owner truly cares about his customer. Everything be does is for the best interest of his customer not there to try to take peoples money. I highly recommend this place!

Be
Review №32

Jessie the owner is most honest mechanic that have ever encountered. Have been going here over 15 years.

je
Review №33

I have been going to the neighborhood garage since I moved to the area. They did quality work at a fair price and they are honest.

Mi
Review №34

Fast, honest service with a smile.

Ke
Review №35

Very honest and affordable

Na
Review №36

The technicians are knowledgeable. Decent pricing. Front ladies are ok.. depends on there mood.

Ma
Review №37

Honest Jessie, thank you.

Ne
Review №38

Very reliable, quick, do great work and dont ever overcharge. Been going to them for years with my vehicles and Ive always had a great experience.

pe
Review №39

A great trust worthy mechanic that allows you to bring you own parts.

de
Review №40

The front office personel were very nice and respectful, they let you talk and answer your questionsThey are very knowledgeable and fair.

Ma
Review №41

They always do great work at a reasonable price.

To
Review №42

Excellent, thorough service delivered professionally with courtesy... Parts and labor prices the best to be found anywhere... I take my vehicles there for all my repairs and recommend Neighborhood Garage to everyone... Do yourself a favor, use them for your next automotive repair needs foreign or domestic auto or truck... You’ll be glad you did!!!

Sa
Review №43

Best and most reasonably priced mechanic in town, as far as I know.

Ke
Review №44

This place is definitely the best in the rancho area that I know of!

Mi
Review №45

Jessie is the man! Great service at a fantastic price that cant be beaten! I have been taking a few vehicles here for service for over ten years and I have never had an issue with the quality of work that is performed on any of my vehicles. When I do need service, Neighborhood Garage is the first and only place I go.

El
Review №46

Excellent Service! I was very pleased! Thank you!

Lo
Review №47

No pressure, no hassle... just good and easy. I brought in my own break parts, asked Neighborhood Garage to do the labor. No problem, no pressure to use their parts. They promised to stand behind their labor in writing! Rotors and pads installed successfully. Works great, looks great. Thank you.

Da
Review №48

Great service

Li
Review №49

Quality & honest service

Lu
Review №50

Hands down this is the best automotive shop I have been too since living in Sacramento. Jessie the owner is honest and reliable. He doesnt give you the run around and lets you know exactly what is needed to fix your car. I brought in my 2005 Toyota Tundra for a timing belt and the cost was perfect. It was very affordable and he doesnt use cheap parts. Prior to beginning the work he showed me the parts he was using and I didnt even have to ask, which was really cool. He knows cars and I felt at ease knowing my truck was being taken care of. If I had one complaint it would have been my initial first call. Unfortunately when I was asking for an estimate the secretary didnt do a good job. She was not able to give a exact quote at and it all most felt it was more of a bother that she had to get that information. Which I found odd because you need that. I called back a second time and pressed for an exact quote which the secretary was able to do. It just felt like I had to pull teeth to get it. But other than that Jessie made up for any bad phone service I initially received. I recommend this place highly for good, honest, reliable service.

Si
Review №51

We have been coming here for a few years now and Jesse is super helpful and genuine. I live in El Dorado Hills and all of the mechanics here give way overpriced estimates. This place keeps it real and wont take advantage. Id rather drive 40 miles to come here instead of local mechanics.

St
Review №52

My family has taken our cars here for over ten years, they are very reliable, honest and dont gouge you for your money. Thanks Jesse for all the work you do!

Py
Review №53

This is, by far, one of the best places to go for an oil change, maintainance and repair. Weve all had that pressure of being told to buy different things at major corporate repair shops, but this place is no pressure at all. Theyll tell you whats wrong and thats it. No up selling.Theyre also patient and very nice people. :)

Az
Review №54

I heard good things about this place and brought my car for diagnosys. Jessie seems to be great guy, he didnt charge me for diagnosys because it was hard to identify. He understood issue from my words and advised to come back once I get check engine light on. I will definitely come back :-)

Ki
Review №55

I dont just trust anyone with my car. As a female, I know I am not going to get ripped off at Neighborhood Garage. Jesse is honest and runs a tight shop, he only hires the best. Been taking my car there for years, wouldnt take my car anywhere else! Plan to wait or drop your car off. The shop is crazy busy for a reason, yes, they are that good!

Co
Review №56

By far the best shop around. Great value and great service and they will not sell you parts and services you dont need. It is always best to set up an appointment. They are a shop that watches out for you.

Ke
Review №57

Very very honest, Pricing also is very very good. Thats why he hasCars lined up every day. And theyKeep returning. And they tell all there friends about Neighborhood Garage.

Ja
Review №58

We have had excellent care with good prices. I highly recommend these guys. We are recently married and my wife has referred all her single girlfriends and single moms because they dont take advantage of people.

Ni
Review №59

I have been referred to the Neighborhood Garage by happy customers for the last 7 years and finally went in after my cars warranty expired. I needed a complete brake job, and they told me when I went in that I could wait another 20,000 miles because the brakes looked good, but it had been 50,000 miles since the last fix and the wheels shimmied when I braked at 50+ mph so I told them to go ahead. They said they could do it all, both axles, new rotors, pads and brake fluid. Compared to the price from Toyota they saved me over $320! The car drives like new again. In and out in 3 hours. WOW! Lee is a master mechanic and a pleasure to deal with as was the owner and receptionist. The lobby was filled with people and they all told me similar stories about how pleased they were. This was a month ago and I have dropped by twice since then with little nit noid issues that he fixed on the spot for $5. This is unheard of service. I am a very happy customer.

er
Review №60

Honest guy that does good work. Ive been taking my 4Runner here for the past 5 years. Always happy with the work and prices. Youll never be up sold or taken advantage of. Great business if you need your car worked on.

Ja
Review №61

GREAT PLACE TO TAKE YOUR CAR. THEY ARE HONEST, QUICK SERVICE AND VERY GOOD PRICES

Jo
Review №62

Take both Mine and my wifes car here. They are friendly and reasonably priced. Call for an appointment because they are always pretty busy.

Al
Review №63

Honest mechanic that is quick and makes you feel like your car is in good hands. (Because it is)

Je
Review №64

The best place in town to get your car serviced. Fast, friendly, and reliable staff who will take care of all your automotive needs.

Cr
Review №65

Jesse is great and won’t overcharge. Great work for a great price! Been coming here for 15 years and never had a complaint. Very trustworthy.

De
Review №66

Always a worry free experience when I take my 1999 Honda Accord to this shop. The head mechanic is very trustworthy and always gives me the best options for any repairs my car may require. I highly recommend this shop.

An
Review №67

A few years ago, my mother had a list of repairs recommended by a local dealership that came to about $1100. We took her Corolla to Neighborhood Garage, along with the list of repairs and when we picked up her car, we were charged for a lube and oil change. A few things on the list was so minor that they didnt charge for it and the rest of the recommended repairs was not necessary.Last week, I got a dealership estimate for replacement of lower control arms, rack and pinion, boots etc. on my Toyota Sienna that came to about $4500. I remembered the time my mother took her car in and the difference an honest repair can make, so I took my van in and the result was a savings of $3,300.

Re
Review №68

Jesse (and team) are great folks to work with. I have been with him over 15years! Only reason I have my 95 Camry running (almost) like it were New is because of Jesse and the Neighborhood Garage team. Reliable, Realistic on budget, and Friendly.

Br
Review №69

The most honest shop Ive ever found.I tell everybody about this shop that I can.

Ra
Review №70

Absolutely I recommend this Shop for everyone. They are really Nice people who make you feel comfortable with service, price, the job they do on your vehicle and everything is perfect about them. Jessi is great dudd. Thanks neighborhood Garage

Er
Review №71

Honest.

Bi
Review №72

This is my second visit to Jesse and he and his staff have impressed me even more. The honest and fair rates for what he does goes a long way with me. Mike found a rather important issue concerning my transmission and they fixed it free of charge. Mike was very thorough in his inspection of my vehicle and made me feel safe for our trip we are about to go on. I have gone to other shops and he has them beat hands down. If you are looking for a great job for a fair and honest price, look no further. Thanks Jesse.

Mi
Review №73

Wow I can’t recommend this place enough.They helped me realize how much other shops were trying to rip me off. 3 other shops told me I needed almost 1400$ worth of repairs. I came here since I heard from locals that he is the most honest mechanic in town, and he told me I only need 100$ worth of repairs for an engine mount, until another 10,000 miles, then I have to replace my timing belt, which is about 600$ for parts and labor. The other shops made me feel like my car was going to break down if I didn’t get it fixed soon. Swindlers!!Come to neighborhood garage if you want the No BS and honest price for your cars repairs.

Ra
Review №74

Unsure of how he earns with the honesty and fairness. I guess we are all used to the high priced cheats out there. Jesse and his team are plain awesome! Folsom Lake Honda, made sure to loosen by break pads and tried to force me into changing the pads pre-maturely. It started making one of those screeching noises when I would put the breaks on. I took the car to Jesse (One of my colleagues recommendation from earlier), he tightened up the breaks and asked me to come in about 3 or 4 months as the breaks had some wear left. What honesty. My hats are off to him. Today after 5 months, my wife complained about the breaks, and I guess it is time to really replace the breaks. I am off to Jesse this afternoon for brake replacement.Other businesses must learn from Jesse...

Ry
Review №75

Completely honest people with expertise! I will always recommend this shop over any others

Ci
Review №76

I definitely will not be returning. I waisted two days here. The first day I dropped my car off to have the alternator replaced. A few hours later I received a phone call saying the one that I brought in was defective and that I needed a new one. I was also told they would run more test and then call me back. Hours go by and i hear nothing so i decide to call them. After being told that the one I had originally brought in had only been tested but not actually put into my vehicle I went to pick it up so that I could return and get my money back. Then I was told by auto zone that I could only be offered a replacement because it had already been placed in my car. So I get a replacement and even had the old one tested only to find out there was nothing wrong it. Take it back to neighborhood garage and they tell me that they will have to keep my car overnight because they dont have time for it now. The next morning comes and I still havent heard anything so I give them a call. I find out that my car has been ready and they just never called to tell me to pick it up. Finally I go to pick up the car and find out that I have been charged and extra $20 because they took my alternater out multiple times, which I was never made aware of. I ask to speak to a manager and the lady behind the desk begins to argue with me that I knew about the charge and its not their fault. Finally after 20 min Jessie comes in also begins to argue with me yelling and throwing his up. They take the charge off and I leave. Throughout this whole experience both women behind the desk were very rude and I was never once offered any updates on my vehicle or even told to come pick it up. They have the worst customer service and are just overall unprofessional.

Ta
Review №77

Honest work!! Wish there were more mechanics like Jessy out there!

Sa
Review №78

We love Jesse, Carl, Linda and Fong here. They tell you exactly whats wrong and help you get it fixed. Prices are reasonable and the work is great.

Ju
Review №79

Didnt fix my cars problem.

Ch
Review №80

Very reliable and quality service. Im a repeat customer here.

Du
Review №81

Polite, Friendly and Fair pricing sums it up. Call and make an appointment today. They will beat the price of most repair facilities.

Za
Review №82

The team here is outstanding. I recently had work done here and I felt like I could trust them from day one. Everyone carefully explained the problems with my car and made the case for what repairs should and should not be done. I will be a lifelong customer now

le
Review №83

The best of the best so if you can make a appointment . They are always busy.

Ma
Review №84

These guys are an example of what an auto repair shop should be. Honest, no beating around the bush, fairness and friendliness. Great group, will never let anyone else touch my car.

Br
Review №85

This places never is advertised and stays busy just from recommendations. Family has been going here for years and they treat you with respect. A very honest garage.

Ki
Review №86

Always been honest with me. Great work as well

G
Review №87

Took serveal weeks to fix a window motor that they said would take an hour to fix. They also have NO time management. You can call and make an appointment and have that be no bearing for when you come in. This rush in first come first service is fine if they wouldnt try and decieve people into thinking their appointments actually give people an assertive time to get their cars fixed.

Br
Review №88

This place is great Jessie doesnt try to empty your wallet on your car repairs.

Du
Review №89

Jesse is fantastic. Straight forward, honest, and fairly priced. Highly recommend

Je
Review №90

This people Will tell you what is wrong with your car very honest people and very nice, everything will be explained to you in details

An
Review №91

Honest reliable and reasonable i have been going to jesse for a long time now. Its far for me from my house but its worth it.

Ju
Review №92

Very kind and professional

Mi
Review №93

Truly the best shop I have ever been to. Honest on top of great rates. True FIVE STARS!!!!

La
Review №94

Great place, great prices, great staff!

Pr
Review №95

Excellent!!! Honesty... Trust worthy and professionalism

Ma
Review №96

Awesome work

Ma
Review №97

I love this place. They do great work at a very reasonable price.

Ic
Review №98

Jessie has took good care of me and my car no matter what the issue is.

Mi
Review №99

Excellent place for car repair. Fair prices quality work.

Te
Review №100

I am so disappointed! they came highly recommended and boy was I let down with customer service and pricing. I was quoted one price and the next day was told opps it a 150$ more. when I spoke with person at front desk they told me sorry we are all human go ahead and go somewhere else.....

Information
9 Photos
100 Comments
4.7 Rating
  • Address:2301 Vehicle Dr, Rancho Cordova, CA 95670, United States
  • Phone:+1 916-635-0610
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations